Hotel Management
DECEMBER 3, 2024
AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. Artificial intelligence (AI) is set to revolutionise guest experiences and operational efficiencies in the hotel sector, marking a significant shift in how hotels interact with customers and manage services.
Amadeus Hospitality
DECEMBER 3, 2024
Originally published on Hospitality Net By Jose Canelos, Vice President, Reservation Products, Hotel IT, Hospitality, Amadeus I have seen how essential modern central reservations systems (CRSs) are for a hotel’s success in driving more direct bookings, increasing revenue through upselling opportunities, and providing a personalized shopping experience.
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Hotel Business
DECEMBER 3, 2024
First Hospitality has appointed Chuck Moses as VP, sales. He brings more than 20 years of experience in hospitality sales to this position. Moses will oversee all sales-driven segments, including group, business travel and catering. He will analyze market competition, trends and collaborate with owners, corporate leadership and general managers to ensure sales goals are achieved.
Hotel Management
DECEMBER 3, 2024
Adina Town Hall Sydney is set to unveil a multi-million-dollar “top-to-tail transformation” by designers Bates Smart with its reopening scheduled for February 2025. The 27-storey Toga-owned property is the latest in a new generation of Adina-branded hotels to launch globally. “This major scale project represents a huge repositioning of the asset, and ultimately supports our contemporary vision for the Adina brand,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Business
DECEMBER 3, 2024
Peachtree Group has acquired its sixth hotel property structured as a Delaware Statutory Trust (DST) with the 90-key Home2 Suites by Hilton St. Augustine I-95 in the greater Jacksonville, FL, area. This latest DST offering is the third to close this year following the completion of the Residence Inn Tampa Wesley Chapel DST in November. Peachtree’s DST hospitality acquisitions continue to present compelling opportunities for 1031 exchange investors seeking to reinvest proceeds from the sale of ap
Hotel Management
DECEMBER 3, 2024
The Tapestry Collection by Hilton brand has marked its Australian debut with The Motley Hotel Richmond joining an international portfolio of over 139 distinctive hotels across 16 countries and territories this week. The 80-room Richmond hotel, which opened 18 months ago, aligns with the brand’s focus on distinctive and locally inspired design, décor and artwork.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
DECEMBER 3, 2024
New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.
Hotel Business
DECEMBER 3, 2024
Island Hospitality Management has been named the operator of the 209-room Embassy Suites by Hilton Syracuse Destiny USA in Syracuse, NY. As reported by Hotel Business , the property was recently acquired by private equity firm Excel Group. “We’re thrilled to manage this premier hotel in a vibrant new market for Island Hospitality here in Syracuse,” said Gregg Forde, president/COO, Island Hospitality Management. “Our teams are well-prepared for this new addition and excite
STAAH
DECEMBER 3, 2024
Keeping up with the latest trends is essential. Serving as a guiding North Star, they can help you refine your approach and assess your hotel’s standing in the market. The Covid era behind us, there is definitely no going back to business as usual for the hospitality sector. From technology demands to purchasing behaviours, guests have evolved considerably.
Hotel Management
DECEMBER 3, 2024
Parkroyal Parramatta is set to unveil a transformation of over two thirds of its 286 rooms and suites in the hotel’s original tower in April 2025. Renowned designer John Dunn of IDC Designs will introduce signature design elements that reflect Parramatta’s unique Australian landscape, from squiggly gum carpets and native flora wall motifs to white marble furniture accents reminiscent of the Sydney Basin.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Lodging
DECEMBER 3, 2024
ORLANDO, Florida—Rosen Hotels & Resorts announced Frank Santos will be the company’s new chief executive officer. Santos’s promotion comes one week after Founder and President Harris Rosen’s death at the age of 85. In 1985, Rosen personally recruited and hired Santos to become chief financial officer, a job Santos started in January of 1986 and held for almost 39 years.
Skift Blog
DECEMBER 3, 2024
Skift Take: Saudi Arabia's flag carrier is ramping up operations in India to support the kingdom's ambitious tourism goals. The real test will be how it competes with already popular Middle Eastern airlines.
eHotelier
DECEMBER 3, 2024
In the wild world of welltech that we’re now entering, robo technologies are not here to supplant traditional spa teams or services, but to help hotels maximize the use of their spaces and find new customers.
Skift Blog
DECEMBER 3, 2024
Skift Take: First class seats will soon be available on Frontier flights as the carrier looks to boost its revenues amid high consumer demand for premium products.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hospitality Tech
DECEMBER 3, 2024
New platform is designed to simplify and streamline inventory management for hotels
Skift Blog
DECEMBER 3, 2024
Skift Take: Amtrak runs some very long routes, like the California Zephyr, but most people don't actually use them to go across the country. Instead, they use them for shorter trips, like visiting their aunt in the next state over. Amtrak is planning its growth around this.
Demand Calendar
DECEMBER 3, 2024
To analyze revenue and costs effectively through the guest journey, you need Business Intelligence (BI) tools that empower hotel commercial teams and management by providing real-time data analytics, actionable insights, and predictive modeling. These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest expectations.
Skift Blog
DECEMBER 3, 2024
Skift Take: With its Airbnb-friendly programs for apartments and condos, the short-term rental giant is expanding into markets that were once forbidden. Risks include whether landlords will continue to be enthusiastic and how other residents feel.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel News Resource
DECEMBER 3, 2024
Article - Downloadable Guide: Unlocking the Power of Digital Identities Within Your CRM Data - Download this guide to learn how to leverage your CRM data to boost loyalty, enhance guest satisfaction, and drive revenue.
Skift Blog
DECEMBER 3, 2024
Skift Take: Curious about the future of travel or how digital ecosystems are shaping it? Wondering how to keep the brand agile in a fiercely competitive market? It all starts with understanding how Gen Z and millennials travel.
Hotel News Resource
DECEMBER 3, 2024
Article - Unveiling the Potential Impact of Proposed Tariffs on the US Hotel Industry - Potential tariffs on imported goods, particularly from China, pose a financial concern for US hoteliers.
Skift Blog
DECEMBER 3, 2024
Skift Take: Marriott sees an opportunity to tap into luxury travel spending by millennials and Gen Z, expected to inherit tens of trillions of dollars worldwide over the next couple of decades.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel News Resource
DECEMBER 3, 2024
The industry, which supports 818,000 jobs, risks stalling without a supportive policy framework, particularly given the increased costs from national insurance increases and Air Passenger Duty.
Hotel Designs
DECEMBER 3, 2024
Hotel Designs Ruby Stella: a Dickens-inspired escape in Clerkenwell Ruby Stella: a Dickens-inspired escape in Clerkenwell Ruby Stella Hotel & Bar has opened and claimed its place as the third ‘Lean Luxury’ Ruby Hotel in London, and the 20th in Europe, adding a fresh blend of style and heritage to the city… Nestled in the bustling heart of Clerkenwell, Ruby Stella has opened , sheltering 153 elegantly designed rooms across seven floors, alongside lively public spaces.
Hotel News Resource
DECEMBER 3, 2024
A resurgence in group bookings contributes to the increase in F&B labor costs, with F&B revenues per occupied room nearly returning to 2019 levels.
Hotel Designs
DECEMBER 3, 2024
Hotel Designs In the factory with Atlas Concorde: floors, walls and fast cars In the factory with Atlas Concorde: floors, walls and fast cars Less of a factory tour and more of a brand immersion, writer Pauline Brettell spent the day at the Atlas Concorde estate in Moranella, getting to grips with everything from the curated corners of its Park Studio showroom to the grittier details of porcelain tile production… Historically, Moranella became home to Atlas Concorde and the centre for all
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel News Resource
DECEMBER 3, 2024
The upcoming hotels, INNSiDE Punta Cana Downtown and INNSiDE Punta Cana Bay, will be developed by Spain's Vivantia Homes and will open in 2027. They are located near Punta Cana International Airport.
Hotelier Magazine
DECEMBER 3, 2024
BROOMFIELD, Colo. — Vail Resort’s mountain resort leaders, managers and frontline employees have implemented the technology and data in the Legion WFM platform which aims to help them optimize resort staffing to elevate guest service, employee experience and efficiency. Vail Resorts initially piloted Legion WFM’s scheduling functionality at its two largest mountain resorts, Whistler Blackcomb and Park City Mountain.
Hotel News Resource
DECEMBER 3, 2024
Article - Discover the Beverage Trends Set to Dominate 2025 - New Whatâs Hot Culinary Forecast offers insight into the drinks making moves on menus.
MEWS
DECEMBER 3, 2024
What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your hotel offers to enhance the guest experience, increase comfort, and provide added convenience. Services can be intangible like customer service or ambiance, or tangible, like amenities in the room, a full-time concierge or even transportation to and from the airport.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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