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Skift Take: In an era of blended travel, meaning tacking on a weekend vacation rental to a business trip in a hotel, Expedia's new loyalty program would be flexible enough to accommodate this sort of trip mashup.
At the AAHOACON 2023 tradeshow at the Los Angeles Convention Center in Los Angeles, California, conference attendees were treated to live music, as well as general sessions that provided value to the overall conference. The over 8,000 attendees both connected for entertainment and did business on the tradeshow floor. Below are some snapshots from LODGING‘s time during the second day of the show.
Online reviews provide a crucial lens to help you see your property’s experience through a guest’s eyes. First, let’s understand what guest experience is. Guest experience is the cumulative impact of all interactions and experiences between your property and a guest, at every touchpoint across the whole guest journey. This includes your presence (or lack of) on distribution channels, your website through to your front desk, interactions with housekeeping, your amenities and even communications a
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
by Steven Moore CEO, Actabl Steven began his journey with Actabl as CEO of Transcendent which is now a part of the Actabl suite. Steven has also spent time as an investor at PRD Inc, and prior to that, was an associate at Schneider Electric in the Energy and Sustainability Services Group. Steven holds an MBA from the Kellogg School of Management and a BA from Wheaton College.
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