Sat.Apr 15, 2023

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Expedia Group’s New Loyalty Program Will Have Fans and Critics

Skift Blog

Skift Take: In an era of blended travel, meaning tacking on a weekend vacation rental to a business trip in a hotel, Expedia's new loyalty program would be flexible enough to accommodate this sort of trip mashup.

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Snapshots From the Show: AAHOACON 2023 Mixes Business and Entertainment

Lodging

At the AAHOACON 2023 tradeshow at the Los Angeles Convention Center in Los Angeles, California, conference attendees were treated to live music, as well as general sessions that provided value to the overall conference. The over 8,000 attendees both connected for entertainment and did business on the tradeshow floor. Below are some snapshots from LODGING‘s time during the second day of the show.

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The Big Hotel Stories Were Out of India This Week

Skift Blog

Skift Take: This weekend's roundup looks at hotel news out of Asia, a very big generative AI research report, and Airbnb's activities reset.

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How online reviews shape your hotel’s guest experience?

STAAH

Online reviews provide a crucial lens to help you see your property’s experience through a guest’s eyes. First, let’s understand what guest experience is. Guest experience is the cumulative impact of all interactions and experiences between your property and a guest, at every touchpoint across the whole guest journey. This includes your presence (or lack of) on distribution channels, your website through to your front desk, interactions with housekeeping, your amenities and even communications a

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Day 29 of 30 Day AI Challenge – Tapping into the power of Siri AND ChatGPT on your Phone

Hotel Marketer

For those just joining us, every day during this challenge, I’m going to try and do something different or better, Continue Reading

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Reconnect with your ‘why’ to find motivation and meaning

Hotel Operations

by Steven Moore CEO, Actabl Steven began his journey with Actabl as CEO of Transcendent which is now a part of the Actabl suite. Steven has also spent time as an investor at PRD Inc, and prior to that, was an associate at Schneider Electric in the Energy and Sustainability Services Group. Steven holds an MBA from the Kellogg School of Management and a BA from Wheaton College.

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