Mon.May 12, 2025

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How Booking Patterns Are Hiding In Your Guest Reviews

BCV

Luxury is felt—on screens, in stories, and in subtle signals—smart hoteliers understand that experience is everything. But what separates the good from the unforgettable isn’t just the plush bedding, skyline views, or Michelin stars. It’s the way you listen. And in today’s digitally driven, guest-first era? Listening means analyzing. Online reviews aren’t just feedback.

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NYC hoteliers applaud crackdown on illegal rentals

Hospitality Today

First lawsuit under Local Law 18 targets unlicensed Airbnb 'Hotel,' signaling renewed commitment to fair competition and guest safety

Hotels 40
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Redesign, Reposition, Revenue: How strategic shifts boosted bookings and ADR

eHotelier

Challenge: Changing Target Market to Align with Added Inventory

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New York City lowers 2025 visitor forecast by 3 million

Hospitality Today

The revision comes just two months after a record-setting forecast, highlighting how swiftly travel sentiment has shifted

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Millennium Hotels and Resorts Selects Amadeus to Enhance its Digital Media Strategy

Amadeus Hospitality

May 13, 2025 – In a competitive hospitality landscape, Singapore based Millennium Hotels and Resorts , with more than 80 destinations spread across four continents, has selected Amadeus digital media solution to increase brand awareness and bookings at its properties. Amadeus data-driven marketing expertise and proprietary insights empower Millennium to connect with its target audiences more effectively, fostering engagement and loyalty.

Resorts 78
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LE: China’s upscale pipeline reaches all-time high

Hotel Business

Lodging Econometrics (LEs) Q1 2025 Hotel Construction Pipeline Trend Report for China reveals that the construction pipeline stands at 3,704 projects/670,185 rooms, which is down slightly from the peak project total Chinas pipeline reached in Q3 2024. At the close of the first quarter, China has 2,752 projects/490,897 rooms under construction, 316 projects/55,287 rooms are scheduled to start construction anytime within the next 12 months, while 636 projects/124,001 rooms are in the early plannin

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How Law Firms Can Attract High-Value Clients Online

Social Hospitality

When people with legal concerns want a good lawyer, they will likely look one up on the internet. The online world has become the greatest repository of lawyers, but it hasnt made landing clients easier. If anything, the digital revolution has made the competition fierce across the board. But the online world will forever be necessary. When people want representation or a keen legal eye, they wont find it on flyers or phone books.

Hiring 130
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Anita Chan appointed CEO APAC at Elegant Hotel Collection accelerates global expansion

eHotelier

Elegant Hotel Collection, the pioneering luxury soft brand powered by HotelREZ, has strengthened its global position by welcoming Anita Chan as CEO for the Asia Pacific

Hotels 52
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Why hotel-branded residential projects continue to proliferate

Hotel Business

By Michael J. Sullivan In the years following the 2008 Great Recession, the hospitality industry has seen a proliferation in sales of branded residences, particularly in North America. These branded residences often are part of a mixed-use development that includes a hotel component. Some projects feature larger branded residences in a standalone building apart from the hotel, while smaller residences often are included within the hotel and sometimes referred to as condo-hotel units.

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Radisson Hotel Group accelerates growth in Australasia with strategic projects and digital innovations

eHotelier

Radisson Hotel Group reported a record-breaking year in 2024 after adding almost 40,000 keys to its global brand portfolio, achieving significant milestones

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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AAA: 45.1 Million Travelers Expected to Go 50 Miles or More for Memorial Day Weekend

Lodging

WASHINGTON, D.C.AAA projects 45.1 million people will travel at least 50 miles from home over the Memorial Day holiday period from Thursday, May 22, to Monday, May 26. This years domestic travel forecast is an increase of 1.4 million travelers compared to last year and sets a new Memorial Day weekend record. The previous record was set back in 2005 with 44 million people.

Travel 246
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Amirah Developments debuts to redefine Dubai’s real estate with quality-driven projects

eHotelier

Amirah Developments, a novel real estate concept, has launched its operations to shape the vibrant skyline of Dubai.

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Hotel Savoy unveils new F&B spaces, to celebrate 25 years

Hotel Designs

Hotel Designs Hotel Savoy unveils new F&B spaces, to celebrate 25 years Hotel Savoy unveils new F&B spaces, to celebrate 25 years In celebration of its 25th anniversary, Hotel Savoy part of the Rocco Forte Hotels collection has introduced two newly reimagined spaces on Piazza della Repubblica… The recent transformation of Florence’s Hotel Savoy centres on the reopening of its Irene Restaurant and the debut of Bar Artemisia, each offering a distinct visual and spatial narr

Dining 59
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Daniel Young appointed Executive Chef at Fidelity Hotel in Cleveland

eHotelier

Fidelity Hotel, the 97-room boutique hotel situated in the heart of Cleveland's historic Short Vincent District, and its signature restaurant,Club Room

Hotels 52
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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A well Crafted plan

Hotel Designs

Hotel Designs A well Crafted plan A well Crafted plan Heralding in a new chapter for Founder Chris King, and with interiors by House of Dr, Crafted has announced itself as a new series of life-friendly hotels and clubs, that are crafted by name, crafted by nature… Launching in late 2025, new hospitality brand Crafted will debut Crafted at Powdermills in East Sussex its first hotel in a series of reimagined spaces made for rest and restoration, as well as for making, doing, exploring and s

Intent 59
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Courtyard Irvine Spectrum boosts F&B revenue by 54% with IRIS Mobile Dining

eHotelier

IRIS, a global leader in digital F&B ordering solutions for hospitality, is proud to announce its successful partnership with Courtyard Irvine Spectrum

Dining 52
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CBRE: Commercial Real Estate Lending Increased in Q1 2025

Lodging

DALLAS, TexasCommercial real estate lending surged in the first quarter of 2025, driven by higher financing volumes and robust activity from banks, though caution persists due to government policy and economic uncertainty impacting Treasury yields, according to the latest research from CBRE. The CBRE Lending Momentum Index, which tracks the pace of CBRE-originated commercial loan closings in the U.S., increased by 13 percent from Q4 2024 and 90 percent year-over-year, signaling a resilient recov

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Gencom launches $100M+ renovation of Miami Ritz-Carlton

Hotel Business

Gecom has launched a more than $100 million renovation of The Ritz-Carlton Key Biscayne, Miami nearly 25 years since the company codeveloped the property. Following completion of the planned improvements, the property is slated to reopen in December. The 275,000-sq.-ft. resort spans 17 acres on the barrier island of Key Biscayne. Rising 13 stories above the shoreline, the 420-key hotel features 600 ft. of beach access.

Resorts 66
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Bankside Hotel appoints Floris Kouijzer as GM

Hotel Designs

Hotel Designs Bankside Hotel appoints Floris Kouijzer as GM Bankside Hotel appoints Floris Kouijzer as GM Bankside Hotel, a Marriott Autograph Collection property located on Londons vibrant South Bank, has appointed Floris Kouijzer as General Manager… Part of the Cycas Hospitality portfolio, Floris Kouijzer joins the Bankside Hotel team to oversee all aspects of hotel operations, managing the team and driving profitability, whilst also ensuring guest satisfaction and visitation figures are

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Home2 Suites San Antonio North Stone Oak changes hands

Hotel Business

Hunter Hotel Advisors facilitated the sale and financing of the Home2 Suites by Hilton San Antonio North Stone Oak. A San Diego-based investor purchased the property from an institutional seller for an undisclosed price. Located in San Antonio, the second most populous city in Texas, the hotel sits within a densely developed commercial corridor, 10 minutes from San Antonio International Airport.

Sales 59
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Nobu Debuts at Grand Wailea and Hotel Del Coronado

Lodging

CORONADO, California, and WAILEA, HawaiiGrand Wailea, a Waldorf Astoria Resort, and Hotel del Coronado announced the debut of Nobu, bringing Nobu Matsuhisas Japanese cuisine to the two resorts. The openings of Nobu Grand Wailea Maui and Nobu Del Coronado mark enhancements to both properties dining concepts following their respective multi-year renovations.

Dining 147
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Tempo by Hilton Nashville/Midtown tops out

Hotel Business

Vision Hospitality Group Inc. has revealed that the Tempo by Hilton Nashville/Midtown has topped out, marking a major milestone in the construction of the 161-room lifestyle hotel. The project remains on track to open at the end of this year. Located in Nashvilles Midtown district near Vanderbilt University, Vanderbilt Medical Center, Centennial Park and Music Row, the hotel is being developed by Vision Hospitality Group as its first Tempo by Hilton property.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Heeding Good Advice: hihotels’ Franchisee-led Advisory Council Nudges Owners Toward Greater Success  

Lodging

Talking to LODGING at AAHOAs recent meeting in New Orleans, Chris Guimbellot, president &CEO of hihotels by Hospitality International, described the vital role its franchisee-led Advisory Council has played in strengthening policies, launching new initiatives, and driving the success of its five economy brands since it was established in 2023. Guimbellot said the Advisory Council, which focuses on what he called operational insights, is currently made up of owners representing three of hihot

Branding 191
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Sabre’s strategic reset

Hospitality Today

While the company exits hotel tech competition with Amadeus, it aims to focus on air and hotel distribution, projecting double-digit growth in 2025

Hotels 40
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Tempo by Hilton Nashville Midtown Celebrates Topping-Out Milestone

Lodging

NASHVILLE, TennesseeOfficials ofVision Hospitality Group, Inc. announced thatTempo by Hilton Nashville/Midtownhas officially topped out, marking a milestone in the construction of the 161-room lifestyle hotel. The final structural beam was placed this week, and the project remains on track to open at theend of 2025. Located in Nashvilles Midtown district near Vanderbilt University, Vanderbilt Medical Center, Centennial Park, and Music Row, the hotel is being developed by Vision Hospitality Group

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Room00 secures €400M to redefine urban hospitality in Europe

Hospitality Today

With backing from King Street Capital, the Madrid-based brand accelerates its expansion of modular, design-led hotels and hostels in top European city centers

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Tempo by Hilton Nashville Midtown Celebrates Topping Out Milestone

Lodging

NASHVILLE, TennesseeOfficials ofVision Hospitality Group, Inc. announced thatTempo by Hilton Nashville/Midtownhas officially topped out, marking a milestone in the construction of the 161-room lifestyle hotel. The final structural beam was placed this week, and the project remains on track to open at theend of 2025. Located in Nashvilles Midtown district near Vanderbilt University, Vanderbilt Medical Center, Centennial Park, and Music Row, the hotel is being developed by Vision Hospitality Group

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Emirates Just Made First Class More Exclusive – It’s a Smart Brand Strategy

Skift Blog

Skift Take: Bloggers may be up in arms, but Emirates understands that scarcity creates desire and exclusivity protects brand equity.

Branding 271
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8 Rules For Creating Compelling Hotel Offers & Experiences

Hotel Speak

Hotel marketing managers have a tough job. It can be difficult to make your property stand out and increase bookings. With limited budget and resources, offers and experiences can be one way to move the needle, but whats the best way to set these up? 1. Dont create an offer or experience youre not ready to sell. Creating offers and experiences to increase sales is different from selling a typical, rack rate room.

Rack Rate 106
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Indian Airports Resume Operations as Tensions With Pakistan Ease

Skift Blog

Skift Take: While India and Pakistan have reached an understanding to halt the ongoing conflict, it might take some time before travel to and within India can return to normal.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!