Thu.Apr 27, 2023

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American Airlines Is Profiting More From Blended Travel Than It Did From Road Warriors

Skift Blog

Skift Take: American has thrown out its traditional playbook as blended travelers become one of its most lucrative customer segments. But will the good times continue?

Travel 279
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Calculated Growth: Choice Hotels Annual Convention Showcases Momentum and Expansion Plans

Lodging

This week, Choice Hotels International is hosting its 67th Annual Convention at Mandalay Bay Resort & Casino, Las Vegas, bringing together more than 6,000 hotel owners, general managers, vendors, and Choice associates. LODGING was on hand to gather insights from Choice leadership on the company’s strong growth and performance across its many brands, which inspired the convention’s “unstoppable” theme.

Casinos 264
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Hilton Taps HotelKey for Property Management Tech at All Its Hotels

Skift Blog

Skift Take: This move by Hilton is significant and shows that the hotel industry is, finally, modernizing its core systems. For HotelKey, it's a remarkable win by a small tech vendor in a competitive space.

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Hilton and HotelKey Create New Cloud-based Property Engagement Platform

Lodging

MCLEAN, Virginia—It’s 3 p.m. on a Monday at Homewood Suites Largo Washington D.C., arguably one of the busiest times for this hotel’s lobby. A guest, having checked in on Sunday, would like to inquire about dinner reservations. They approach the front desk. Although the hotel is at capacity, there is no line. The guest is welcomed personally by a smiling Hilton team member, who has time to ask about their preferences, dining style, and more […] The post Hilton and HotelKey Create New Cloud

Dining 264
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Aman to Build Luxury Resorts in Saudi Arabia

Skift Blog

Skift Take: Luxury resort group Aman said it would bring two resorts and some branded residences to Saudi Arabia in partnership with Diriyah Company. Plus, more highlights from this week's news in hotel deals and development worldwide.

Resorts 263
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Uniting Hotels Around Sustainability: Responsible Stay Initiative Gains Support From AHLA Members and Visibility in Washington

Lodging

April is Earth Month—a perfect time to reflect on the hotel industry’s commitment to protecting the future of our planet by providing a “Responsible Stay” for guests. America’s hotels are implementing sustainability measures and driving the industry toward a more environmentally responsible future through the American Hotel & Lodging Association’s Responsible Stay initiative.

Hotels 246

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Exclusive: Choice welcomes acquisitions expert to drive APAC growth

Hotel Management

Choice Hotels Asia-Pac has appointed experienced acquisition professional Trent Conroy as Director, Investment and Portfolio Growth. Conroy joins the business from KKR’s global consulting business Environmental Resource Management (ERM), where he spent the last four years in senior acquisitions roles. During this time, he led the acquisition of more than 20 diversely scaled businesses.

Scale 246
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Hilton’s Ambitions for a Hotel-Apartment Hybrid

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at Hilton's expansion beyond luxury hotel chains, the future of travel spending globally, and how the hybrid work model is impacting the tourism and economic sectors of major cities — Andres Buenahora Read the Complete Story On Skift

Tourism 246
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India Daily: Oyo Showed Strength in U.S. Bookings in the 4th Quarter

Skift Blog

Skift Take: Oyo’s planned expansion into the U.S. comes shortly after the company revived its potential initial public offering plans. Surely, there's a lot brewing but not without a fair share of challenges.

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Fiji Embraces Happiness As a Way of Life, Not Just a Tourism Campaign

Skift Blog

Skift Take: Sometimes it takes a negative reaction or backlash to remind tourism marketers to refocus their efforts on highlighting the local community.

Tourism 246
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Next Phase of Business Travel Is Definitely Not One-Size-Fits-All

Skift Blog

Skift Take: It’s all about priorities. Companies are now reviving their travel programs with a new set of top-down corporate focuses, regardless of where employees choose to work from.

Travel 246
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Accor Expects a Full Occupancy Rebound Early Next Year

Skift Blog

Skift Take: When Accor sneezes, the global hotel industry catches a cold. The Paris-based hotel giant sounds healthy.

Occupancy 246
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Wyndham Believes Banking Crisis Won’t Hurt Its Hotel Pipeline

Skift Blog

Skift Take: Will a slowdown in bank lending lead to weakened hotel development for Wyndham? The world's largest hotel franchisor doesn't expect a problem, and it makes plausible arguments about why.

Pipeline 246