Mon.Nov 11, 2024

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Change your stripes with sofa.com

Hotel Designs

Hotel Designs Change your stripes with sofa.com Change your stripes with sofa.com A longstanding staple in design, stripes are no longer reserved for big tops and seafaring folk and are making a bold statement in contemporary upholstery choices for hospitality spaces. Checking in with stylish seating solutions supplier sofa.com, Hotel Designs is exploring the true versatility of the much-loved stripe… From vibrant lobbies to serene guest bedrooms, stripes remain a timeless and versatile de

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A New Era of Hotel Security: Why ID Scanners Are Essential for Guest Verification

eZee Absolute

Did you know that in 2023, American adults lost a staggering $43 billion to identity fraud? This alarming statistic only scratches the surface of a global problem. Identity theft, credit card fraud, and a range of scams are on the rise, impacting individuals and businesses worldwide. The hospitality industry, where trust is essential, is particularly vulnerable to these issues.

Hotels 59
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IHG signs 153-key Sunshine Coast property with Felix Capital

Hotel Management

IHG Hotels and Resorts is set to introduce its Voco hotel brand to the Sunshine Coast under an agreement with Sydney-based developer Felix Capital, as the region gears up for the arrival of the 2032 Olympic and Paralympic Games. The new 153-key Voco Maroochydore Sunshine Coast, located within a mixed-use development on Ocean Street, is slated to open in 2028.

Resorts 147
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Unlocking Collaboration: The Power of Multi-User Systems in Hotels

Demand Calendar

Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenue manager might use a dedicated revenue management system that only they can access, while the sales team uses a separate customer relationship management tool. This compartmentalization leads to operational silos, where vital information is not readily shared across the organization.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Mondrian COO promises ‘entirely new’ hospitality offering at Gold Coast property

Hotel Management

Ennismore’s is gearing up for the Australian debut of Mondrian Hotels and Residences in 2025 with the opening of Mondrian Gold Coast. Located on the beachfront at Burleigh Heads, the new property stands at 24 floors, offering guests expansive ocean and hinterland views. Since its launch in Los Angeles in 1996, Mondrian has established itself as a ‘forward-thinking’ lifestyle brand, led by visionary designers and dreamers.

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Choice Hotels Canada Announces 2024 APEX Winners

Hotelier Magazine

TORONTO — Choice Hotels Canada has shared the 2024 national winners of its annual Awards for Property Excellence (APEX), with recipients recently honoured at the company’s biennial fall conference in Quebec City. Awarded each fall since 2010, this year, nine hotel and individual winners were named for their stellar performance, commitment to guest service, and operational excellence.

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LE: China’s construction projects hit record high in Q3

Hotel Business

In the Q3 2024 China Hotel Construction Pipeline Trend Report by Lodging Econometrics (LE) , at the end of the quarter, China’s total hotel construction pipeline reached a record-high project count of 3,853 projects with 703,312 rooms, up 4% by projects and 3% by rooms year-over-year (YOY). At the close of the third quarter, there are 2,793 projects/505,106 rooms under construction in China, a cyclical peak, and up 5% by projects and rooms YOY.

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Ask Skift: What Are the Biggest Challenges For the Airline Industry?

Skift Blog

Skift Take: The airline industry is still facing its share of challenges, and here are some issues keeping executives up at night.

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Sonesta opens first MOD Collection hotel in U.S.

Hotel Business

Sonesta International Hotels Corporation has opened the ACP Hotel Houston Westchase, MOD Collection by Sonesta. This 120-room hotel in Houston marks the soft brand’s first location in the U.S. and second in North America. “The opening of ACP Hotel Houston Westchase, MOD Collection by Sonesta is the soft brand’s first opening in the United States since it debuted in 2023,” said Keith Pierce, Sonesta’s EVP/president, franchise & development.

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The Ideal Mix For Hotel Distribution: Direct Bookings to Lead by 2030

Skift Blog

Skift Take: By 2030, direct digital bookings will surpass online travel agencies as the dominant distribution channel, generating over $400 billion in global hotel gross bookings.

Travel 307
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Team Effort: A Holistic Approach to Security for Smaller Properties

Lodging

While “big box” hotels and major resorts often employ dedicated security personnel, the staff budget for smaller properties typically does not allow for those roles, especially with the rising wages brought about by the labor shortage. Thus, building a “security culture” among all onsite staff is even more critical at smaller hotels. Advocating this method is Klaudio Simic, vice president of operations for Practice Hospitality.

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What Is Regenerative Tourism? Debate Rages On

Skift Blog

Skift Take: Many feel regenerative tourism has the potential to transform the industry. But the continued resistance to a clear definition or measurement criteria may hinder its potential.

Tourism 284
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Mesa West Capital Provides Loan to Refinance Thompson Savannah

Lodging

NEW YORK—Mesa West Capital has provided a joint venture led by Regent Partners (Regent) and Mariner Group (Mariner) with $50 million in short-term first mortgage debt to refinance Thompson Savannah, a 193-key luxury hotel in Savannah, Georgia. The five-year, non-recourse financing takes out the original construction loan on the hotel, a boutique lifestyle brand of Hyatt Hotels developed by joint venture partners Regent, Mariner, and Cadre and opened in August 2021.

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A Packed Agenda at Skift Global Forum East in Dubai

Skift Blog

Skift Take: Backed by Skift’s editorial expertise, Skift Global Forum East returns to Dubai on November 19-20 to gather travel leaders and industry experts as we explore the key global trends across travel, including insights from those in tourism, hospitality, aviation, experiences, and more.

Tourism 274
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Amadeus Reports Q3 2024 Financial Results

Lodging

Amadeus reported Q3 2024 financial results. Highlights for the nine months ended September 30, 2024, (relative to the prior year) include: In the first nine months of 2024, Amadeus grew with profitability, delivering expanding EBITDA and operating income margins. Group revenue increased by 12.6 percent, EBITDA grew 13.3 percent, operating income increased by 16.9 percent, and adjusted profit expanded by 17.4 percent, relative to the prior year.

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Brigade Hotel’s IPO Filing Reveals a Changing Indian Market: What We Learned

Skift Blog

Skift Take: Brigade Hotel Ventures’ IPO filing offers a deep dive into what’s next for the hotel sector in India. Besides growth, the data points to big shifts in demand and supply across segments while breaking down key trends.

Marketing 271
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Courtyard by Marriott Reno Sparks Opens

Lodging

RENO-SPARKS, Nevada, and FRISCO, Texas—Galaxy Hotels Group announced the opening of the company’s newly built Courtyard by Marriott Reno Sparks in northern Nevada. Offering 127 rooms/suites, the four-story Courtyard by Marriott Reno Sparks is located near the Tahoe Reno Industrial Center (TRI Center). Frisco, Texas-based Galaxy Hotels Group, also known as Galaxy Management, is an approved Marriott International franchisee, hotel developer, and management company.

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Flight Centre Travel Group Exec on What’s Next for AI: ‘We’re Continuing to Invest’

Skift Blog

Skift Take: Flight Centre has deployed several AI projects, but it's just scratched the surface.

Travel 261
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Start-Up Spotlight: ClearCOGS Takes the Guesswork out of Restaurant Ops with Predictive Data

Hospitality Tech

The founders saw an opportunity to support restaurant operators by turning data into the much-needed answers they need to increase efficiency and boost profits.

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Brunei’s Move to Attract Indian Tourists – India Report

Skift Blog

Skift Take: Indian travelers are increasingly traveling internationally: Outbound trips among Indians are expected to reach 50 million a year by 2030.

Travel 261
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What are CAP rates and how to use them

eHotelier

Remember the golden rule, the lower the cap rate the higher the purchase price paid and at the same time the lower the expected returns on that investment in the future because the price paid was higher.

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Minneapolis&St. Paul Hotel Market Moves Toward a New Normal

Hotel News Resource

Hard hit by a multitude of factors during the pandemic, the Twin Cities hotel market has experienced significant fluctuations in supply, demand, and operating performance. Signs of resilience are evident in the year&to&date trends, as the hotel market adjusts to supply changes and a different demand mix.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hotel Check-in Timing and Process Explained

Refine

Hotel check-in timing refers to when guests can check into a room or check out after their stay. It's often best to consider it as a window where staff and guests can align their needs. The timing is important to guests because it can limit or control their schedule. At the same time, it's important The post Hotel Check-in Timing and Process Explained appeared first on Revfine.com.

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Upscale Hotel Development Proliferates in China, Hits Record High in Q3 2024

Hotel News Resource

The total pipeline encompasses 3,853 projects with 703,312 rooms, marking a 4% increase in projects and a 3% increase in rooms compared to the previous year.

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Istanbul’s heritage meets modernity at the new Casa Foscolo Hotel

eHotelier

Nestled in the center of Istanbul’s second most historic neighborhood, the new Casa Foscolo Hotel stands as a testament to the timeless legacy of the city’s rich heritage.

Hotels 52
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'Shy Tech': The New Wave of Intuitive Technology

Hotel News Resource

Article - 'Shy Tech': The New Wave of Intuitive Technology - A recent article by JLL examines the impact and potential of hidden technology in workplaces and real estate development in general.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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New culinary concept at Kimpton Everly Hollywood’s Ever Bar

eHotelier

Introducing Written Hand, the newest culinary pop-up at Ever Bar in the Kimpton Everly Hollywood, which transforms the beloved bar and lounge into a Mediterranean-inspired hotspot right in the heart of the city.

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Innovative Business Model: 3 Key Aspects from the Gastronomic Industry

Hotel News Resource

Hotels can develop innovative business models that benefit their operations and contribute positively to their communities by working on product sourcing, collaborations, and measuring impact

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Tiphaine Lacombe appointed Hotel Manager at Le Sereno

eHotelier

Le Sereno, the iconic luxury beachfront hotel in Saint Barthélemy, is pleased to announce the appointment of Tiphaine Lacombe as the new Hotel Manager.

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Human Interaction vs Digital Interfaces: Preferences of Travelers in the Hotel and Travel Industry

Hotel News Resource

Article - Human Interaction vs Digital Interfaces: Preferences of Travelers in the Hotel and Travel Industry - A recent Phocuswright report reveals travelers prefer human interaction over digital interfaces in certain aspects of their journey.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!