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Skift Take: Hotel chains often blur into a beige haze of indistinguishability, but Marriott created Moxy Hotels to stand out like the neon signs often found in its lobbies. Many Gen Zs like it. But after 10 years, can it grow up without growing old?
COLUMBUS, Ohio—Red Roof shared a blueprint for continued growth at its brand conference for more than 1,000 franchisees, team members, and partners. Red Roof President Zack Gharib laid out a concrete path forward to elevate the brand. In his address to the Red Roof franchise community, Gharib told conference attendees, “We are an iconic American brand, and we are living the American dream.
Skift Take: Dubrovnik continues to reap large tourism rewards from being a filming location for Game of Thrones, but it needs restrictions to protect its fragile infrastructure and preserve resident quality of life.
In the heart of Kyoto’s incredible Kiyomizu is the Hotel Seiryu , a property that’s located in a former elementary school that can firmly claim to be one of Japan’s best new hotels. To find out what makes the property so unique, James Wilkinson catches-up with Hotel Seiryu Kyoto General Manager, Takanori Muroi. The Hotel Seiryu Kyoto is brilliant on so many levels, from the location to the design, rooms and food and beverage on offer.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Take: Overtourism has become a pressing issue, and several destinations have unveiled strategies they believe will better help them manage visitor numbers.
PHOENIX, Arizona—BWH Hotels announced the appointment of Bill Ryan as its senior vice president and chief technology officer. Reporting to Larry Cuculic, president and CEO of BWH Hotels, Ryan will oversee the technology management team and guide the brand’s overarching digital strategy. “Bill is an innovative and inspiring technology leader with a track record of building strong relationships and growing brand capabilities,” said Cuculic.
Skift Take: Amtrak is taking a lesson from the hotel marketing playbook and focusing on its guest amenities to take on the airlines and other competitors.
Skift Take: Amtrak is taking a lesson from the hotel marketing playbook and focusing on its guest amenities to take on the airlines and other competitors.
Bourke Street Mall development Melbourne Walk, which will be home to IHG Hotels and Resorts’ first dual-branded hotel in Australia, is nearing completion, with a topping out ceremony held recently. The dual-branded development will include the Holiday Inn and Hotel Indigo brands, with 452 rooms spanning levels two to 10. Holiday Inn Melbourne Bourke Street Mall will feature 273 rooms designed to cater to business and leisure travellers, while Hotel Indigo Little Collins will offer 179 rooms, a r
Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with Oaks Melbourne St Kilda Road Hotel in Melbourne having officially opened under the Oaks Hotels, Resorts & Suites. Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with Oaks Melbourne St Kilda Road Hotel in Melbourne having officially opened under the Oaks Hotels, Resorts & Suites.
Skift Take: Today's podcast looks at Carnival’s Alaska growth, a big fundraising haul for startups, and Singapore’s growth at the expense of Hong Kong.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
AUSTIN, Texas—Cendyn has acquired Knowland in a strategic acquisition that presents an opportunity to enhance sales prospecting by yielding greater bookings in the MICE (meetings, incentives, conferences, and events) space. Knowland’s platform includes market intelligence data on meetings and events gathered from over 7,500 hotels across the United States and a handful of international markets.
Skift Take: Skift's new partnership with Intrepid Travel marks a critical moment for the travel industry’s fight against climate change. With a dedicated Climate Hub and independent coverage, Skift is set to highlight the advancements shaping sustainable travel’s future.
Mercure Hotels is celebrating the recent opening of its 1,000 th hotel globally, a year on from its 50 th anniversary. The brand continues its strong momentum with a presence in 68 countries worldwide and the largest development pipeline in Accor’s portfolio, with more than 200 additional Mercure hotels set to open by 2028. This year, nearly 30 Mercure hotels were opened in Greater China, bringing the brand’s footprint to over 180 hotels in the region.
Are you harnessing the full potential of your social media channels? With countless opportunities to engage with guests and showcase your hotel’s unique offerings, it’s essential to adopt practical strategies that resonate with your audience. Table of Contents 1. What is social media marketing for hotels? 2. Why is social media important for the hotel industry?
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Crystalbrook Collection has become the first known hotel brand in the country to secure a Sustainability-Linked Loan, supported by the Commonwealth Bank of Australia (CBA). Designed to incentivise and support companies to achieve ambitious environmental or social targets, a Sustainability-Linked Loan ties the borrower’s cost of debt directly to their sustainability performance.
Hotel Designs The JW Marriott Essex House makeover The JW Marriott Essex House makeover Award-winning hospitality design firm, Stonehill Taylor, recently completed the architecture and interior design of the lobby renovation for JW Marriott Essex House, with a statement that is visually minimalistic yet stirring. We stepped inside for a closer look… Located on Central Park South, The JW Marriott Essex House New York is a beacon of its architectural heritage, standing as a testament to an e
An improvement in economic conditions is on the horizon with leisure and business tourism set to benefit, according to CBRE Director – Hotels and Leisure, Peter Hamilton. Following an initially strong recovery in demand following international border openings in mid-2022, demand growth slowed in most New Zealand hotel markets from early 2024. Economic headwinds have impacted business and consumer confidence, and government spending has also been reduced.
Ready to reconnect with nature? Make Beaver Motel your base. Located in Wawa, Ontario, this property is only fifteen minutes from Lake Superior and near multiple provincial parks. Guests can swim, hike, and even explore via ATV. Beaver Motel has chosen our cloud-based WebRezPro Property Management System to help run their operations.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
At its 2024 conference, held at Mohegan Sun in Uncasville, CT, Red Roof unveiled a blueprint for continued profitable growth for more than 1,000 franchisees, team members and partners. In his address to the Red Roof franchise community, President Zack Gharib told conference attendees, “We are an iconic American brand, and we are living the American dream.
This article provides a step&by&step guide to help hoteliers and marketers alike develop a hotel marketing budget that aligns with their strategic goals, leverages current trends, and adapts to future changes.
There are several areas hoteliers can focus on to impact their bottom lines, from property improvement plans (PIPs) and technology to implementing sustainable practices and lowering energy costs. Hotel Business recently held an executive roundtable, hosted and sponsored by Mitsubishi Electric , where industry leaders discussed best practices to achieve healthy hotel finances.
As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity?
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Cendyn , a global hospitality cloud-based technology company, has acquired Knowland , a provider of data-as-a-service intelligence on meetings and events for hospitality. The strategic acquisition presents an opportunity to enhance sales prospecting by yielding greater bookings in the MICE (meetings, incentives, conferences, and events) space, according to Cendyn.
San Diego, CA – Cloudbeds, the premier hospitality management software platform , and Mirai , a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing. The agreement will provide joint customers with advanced tools to optimize their direct bookings, streamline their operations, and expand their digital marketing efforts.
BWH Hotels has appointed Bill Ryan as its SVP/chief technology officer. Reporting to Larry Cuculic, president/CEO, BWH Hotels, Ryan will oversee the technology management team and guide the brand’s digital strategy and transformation. “Bill is an innovative and inspiring technology leader with a track record of building strong relationships and growing brand capabilities,” said Cuculic.
It’s the age of digitalization. Google has become the first place people look for answers to their questions. Everyone reads reviews. A company’s reputation is nowadays often judged purely by its online presence. There’s hardly anything you can’t buy online, and travel is no exception.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Fathom Companies , which includes Fathom Real Estate Development and Fathom Hotel Management, has engaged industry veteran Larry Spelts to lead the company’s portfolio growth through both additional third-party management opportunities and development opportunities. Having grown four management company portfolios since 2009, Spelts brings a wealth of experience in scaling hospitality management companies and is spearheading Fathom’s strategy to expand its portfolio.
The travel industry has undergone many changes in recent years, and one area that’s constantly evolving is the world of Online Travel Agencies (OTAs). These platforms have become the go-to for many travelers, offering a simple and convenient way to book everything from flights to hotels. As we step into 2024, it’s clear that OTAs are not slowing down regarding innovation.
Rob Rain has joined OTO Development as CEO, where he will oversee strategic initiatives designed to drive growth across the company’s portfolio. Rain is carrying on the legacy of OTO’s former CEOs: the late Corry Oakes, who led the company for its first 18 years, and Todd Turner, who recently retired. “Rob understands OTO’s culture, and we are excited about the company’s prospects under his leadership,” said Geordy Johnson, CEO, The Johnson Group , parent company of OTO Development.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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