Thu.Dec 05, 2024

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Hacienda unveils new look with Latin American flair

Hotel Management

Hacienda Bar and Lounge at Pullman Quay Grand Sydney Harbour has unveiled a new look ahead of the busy festive period. Now with a Latin American flair, Hacienda boasts a fresh menu, a new cocktail list and refreshed interiors with sprawling greenery, golden accents and natural textures. The new food menu features Latin American flavours through a modern Australian lens with a selection of light bites and share plates created with fresh local ingredients.

Business 173
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AHLA Urges Congress to Take Up Legislation That Would Protect Consumers

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) urged congressional leaders to take up important legislation that would protect consumers from hidden fees in their hotel booking journey before the 118th Congress ends Jan. 3, 2025. In a letter to House and Senate leaders, AHLA President and CEO Rosanna Maietta called on lawmakers to move lodging fee transparency legislation—the House-passed No Hidden FEES Act or the Senate’s Hotel Fees Transparency Act—to President Biden’s desk.

Consumer 147
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STAAH Weekly Hospitality Quiz: 6 December

STAAH

Welcome to STAAHs Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether youre a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!

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Preferred Hotels & Resorts Plans 10 New Openings for Next Year

Lodging

NEW YORK—Preferred Hotels & Resorts planned to expand its global portfolio with 10 new luxury openings from September 2024 through 2025. Spanning a range of locations—from a contemporary hotel in central London to a Caribbean private island—these new additions immerse guests in the destination through activities, cuisine, and local experiences. “We are excited to unveil these highly anticipated new openings, including two standout properties joining our prestigious Legend Collection, which r

Resorts 147
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Expert Closing Techniques

Anthony Cole Training

In the old days of selling, closing was about what happens at the end of a client or prospect meeting did we get them to sign something, give us the green light, or seal the deal? The activity was about applying pressure on the buyer to make a decision NOW. Lets pause and think about how we, as buyers, feel when a person is pressuring us to make a buying decision now.

Closing 316
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HVMG Added Eight Properties to Its Portfolio in 2024

Lodging

ATLANTA—Hospitality Ventures Management Group announced that the company added eight new hotels to its portfolio in 2024, bringing the total number of properties it holds to 51. The new additions include a mix of Marriott and Hilton branded hotels covering lifestyle, select-service, full-service, and extended-stay categories. “2024 was an outstanding year for HVMG, adding nearly 1,200 new rooms to our nationwide portfolio,” said Robert Cole, president and CEO, HVMG.

Services 276

More Trending

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Boost sales by tapping into new breakfast trends

Lodging

Discover how your customers are shaking up breakfast! By incorporating the latest food trends into your operation, you can satisfy their cravings and keep them coming back. Get all the insights in this comprehensive whitepaper. By clicking “Submit,” I acknowledge and agree to the use of my contact information to receive messages about offerings from LODGING Media, its brands, affiliates and/or third-party partners, consistent with LODGING Media’s Privacy Policy.

Sales 316
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U.S. Considers New Rules to Protect Passengers During Airline Meltdowns

Skift Blog

Skift Take: The DOT said it was considering a new slate of protections that would ensure travelers receive compensation, rebooked flights and reimbursements for accommodations during flight disruptions.

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Coast Hotels opens property in Whistler, BC

Hotel Business

Coast Hotels Limited , a fully owned subsidiary of APA Hotel Canada Inc., has opened Listel Whistler, a Coast Hotel, its latest franchised property in Whistler, British Columbia. Located in Whistler Village, the 98-room property hotel provides access to year-round recreational opportunities, from skiing and snowboarding to golfing, hiking, and mountain biking during the warmer months.

Shopping 116
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Southwest Reports ‘Resilient Travel Demand’ as it Boosts Revenue Guidance

Skift Blog

Skift Take: Southwest executives will be hoping that these improved financials take some of the heat off a company that has faced intense scrutiny in recent months.

Revenue 284
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Flywheel News | November 2024 Hotel Digital Marketing News | GCommerce

gcommerce

Search Impression Share: What is it & how it Impacts your campaigns Learn the in’s and out’s of search impression share, what it means for your campaigns and ways you can optimize based on the insights it provides in this detailed blog. Where ultrarunning and hotel marketing collide Read the latest post from GCommerce’s Morgan Tuohy and leave feeling inspired, as he navigates similarities between ultrarunning and delivering award winning hotel marketing campaigns.

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Skift Short-Term Rental Awards: Meet the 2024 Finalists 

Skift Blog

Skift Take: Introducing the inaugural finalists for the 2024 Skift Short-Term Rental Awards, celebrating the individuals and organizations that are shaping the future of the short-term rental industry. See the finalists below.

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5 of the best roving hotels

Hotel Designs

Hotel Designs 5 of the best roving hotels 5 of the best roving hotels An elegantly curated mix of first class hospitality, technological advancement, and travel heritage, in this episode of Hotel Designs ‘ ‘5 of the best of…’ series, Meghan Taylor takes a look at a few of the most impressive hotels roving the globe… As American philosopher Ralph Waldo Emerson once said, “it’s not about the destination, it’s about the journey.” But what does

Dining 106
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Why Mornings and Non-Alcoholic Evenings Are Travel’s Hidden Gems

Skift Blog

Skift Take: The exploration of quiet beauty of cities in the early morning and the potential of alcohol-free nightlife to create inclusive tourism experiences is immense, tourism boards and experience creators should take notice.

Tourism 284
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Italy bans self-check-in key boxes

Hospitality Today

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Delta’s Marketing Machine Taps Olympic Sponsorship on New Brisbane Route

Skift Blog

Skift Take: The Los Angeles Olympic and Paralympic Games are still years away, but who can blame Delta for trying to make the most of its big-budget sponsorship deal?

Market 283
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Four Seasons Announces New 185 Acre Luxury Resort and Residences in Greece

Hotel News Resource

In collaboration with Hinitsa Bay Holdings, Four Seasons Hotels and Resorts has unveiled plans to transform a beachside property in Hinitsa Bay, Porto Heli, Greece, into a luxury resort and private residences.

Resorts 81
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Asia Pacific Powers Aviation Performance: Skift Travel Health Index

Skift Blog

Skift Take: The global aviation industry is flourishing, with a 19% year-over-year growth in October 2024. The Asia Pacific region is leading this growth, experiencing a 33% increase.

Travel 278
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Agentic AI is the Top Strategic Tech Trend for 2025 Says Gartner: How Does This Impact Travel & Hospitality?

Hotel News Resource

Welcome to the fascinating realm of 'Agentic AI'—the next significant leap in technology revolutionizing our collaboration with machines, transforming the customer journey into an autonomous and hyper&personalized experience.

Travel 78
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American Airlines Taps Citi as Sole Credit Card Issuer

Skift Blog

Skift Take: The new deal ends months of negotiations and is part of American’s ambitions to increase engagement with its loyalty program.

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16th&Century Palace near Madrid to Transform into Luxury Resort

Hotel News Resource

Six Senses, part of IHG Hotels & Resorts' Luxury & Lifestyle portfolio, is set to manage a new luxury resort at a 16th¢ury palace in Ávila, just 50 minutes from Madrid.

Resorts 75
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American Airlines Selects Citi as Sole Credit Card Issuer

Skift Blog

Skift Take: The new deal ends months of negotiations and is part of American’s ambitions to increase engagement with its loyalty program.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Travel Outlook and Larkspur Landing Team Up to Redefine Hospitality with Personalized Call Center Services

Hotel News Resource

This collaboration will empower Larkspur Landing with top&tier call center services that prioritize guest satisfaction and operational efficiency enhanced by Larkspur’s commitment to create a 'home away from home' experience for their guests, as well as health and safety through their Rest Assured™ program.

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Court Rejects Boeing’s 737 Max Plea Deal Over DEI Requirement

Skift Blog

Skift Take: A federal judge rejected Boeing’s plea deal, arguing that diversity and inclusion considerations in the agreement limit the court’s ability to enforce compliance with an independent monitor.

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AI Airline Ticket Pricing Looms

Hotel News Resource

On its recent investor day, Delta Air Lines CEO Ed Bastian bragged that his company had been working with the Israeli artificial intelligence firm Fetcherr to design AI&powered pricing algorithms.

Hotels 73
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Booking’s Layoffs, Hyatt’s Boutique Strategy and Junk Fees on Trial

Skift Blog

Skift Take: Today's podcast looks at Booking Holding's B2B changes, Hyatt's unique branding strategy, and junk fees and the U.S. Senate.

B2B 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hilton Anticipates Record Growth for Luxury Brands in 2025

Hotel News Resource

Article - Hilton Anticipates Record Growth for Luxury Brands in 2025 - Hilton's luxury brands are poised to experience substantial growth, with over 500 properties now open worldwide.

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VIRIATO – championing sustainability in furniture production

Hotel Designs

Hotel Designs VIRIATO – championing sustainability in furniture production VIRIATO – championing sustainability in furniture production Furniture production is resource-intensive, and VIRIATO, a leader in the industry, recognises the importance of sustainable furniture production in shaping the environmental footprint of hospitality businesses… The hospitality industry plays a crucial role in the global economy and has a significant impact on the environment.

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Canadian Travelers the World’s Most AI&Wary Going Into 2025: SiteMinder Report

Hotel News Resource

Canadian travelers are the world’s most cautious when it comes to AI, according to SiteMinder’s Changing Traveler Report 2025, the largest survey globally on accommodation.

Travel 69
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Sneak peek: Orient Express La Minerva

Hotel Designs

Hotel Designs Sneak peek: Orient Express La Minerva Sneak peek: Orient Express La Minerva Having just opened for booking, La Minerva will make its debut in the spring as the inaugural hotel of the Orient Express collection, with breathtaking views of the Pantheon, Piazza della Minerva, and the captivating Roman skyline… Situated in the historic Piazza della Minerva, in the heart of Rome and just steps from the Pantheon, Orient Express La Minerva is set to open in Spring 2025 as the first h

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!