Mon.Sep 09, 2024

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Air Canada Could Shutdown Operations Within Days Amid Fierce Labor Battle 

Skift Blog

Skift Take: Air Canada's shutdown plan throws fuel onto an already heated dispute. The parties are continuing to talk, but the preparation of contingency measures suggests a total shutdown of the airline by next week is a real and growing possibility.

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Red Roof Opens 700th Property in Jamaica, New York

Lodging

COLUMBUS, Ohio—Red Roof continued to strengthen the brand and its business with the opening of its 700th property, a new build in Jamaica, New York, along with a new build and prototype, the HomeTowne Studios by Red Roof Tampa – Airport, in Tampa, Florida. “This is a critically important time for our brand as we evolve to meet changing needs and expectations of our franchisees and guests,” said Red Roof President Zack Gharib.

Branding 290
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Greece to Fight Overtourism With Fees on Cruises and Crackdown on Short-Term Rentals

Skift Blog

Skift Take: Greece's prime minister acknowledged there's an overtourism problem in his country that needs to be addressed but he thinks it's only confined to Santorini and Mykonos.

Tourism 309
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Personalized Getaways: How Technology is Redefining the Modern Resort Experience

Hospitality Net

More than ever, today’s travelers see hotels as not just places to stay, but as destinations. From secluded island hideaways to eco-friendly wilderness retreats, this shift is creating new opportunities for modern resorts to drive ancillary revenue by offering memorable, one-of-a-kind experiences that cater to travelers’ unique preferences and needs.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The New iPhone 16 Camera Button Integrates with AI. How it Works for Travelers

Skift Blog

Skift Take: The new iPhone is built so that users can ask AI about visuals with the click of a button. It's still early, but the ease of use means that the iPhone could win the race to become a future AI tour guide.

Travel 303
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10 best hotel loyalty programs and how to set up your own

Hospitality Net

Loyal clients are what all hotels strive for. The more loyal the client, the less likely they are to switch to another brand - and hotel loyalty programs are an ideal way to seal the deal.

Hotels 264

More Trending

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Radisson Salt Lake City Downtown Completes Renovation

Lodging

SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced the completion of the property’s multi-million dollar renovation, including upgrades to the guestrooms, dining outlets, meeting spaces, and lobby. The renovation also includes a new executive club lounge, a ski closet, and a coffee outlet called 215 West set to open later this year. Located near the Delta Center and the Salt Palace Convention Center, Radisson Salt Lake City Downtown is also by mountains, entertainment venues, [̷

Dining 264
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The Great Digital Shift of India’s Road Transport

Skift Blog

Skift Take: To meet the demands of India’s mobile-first consumer economy, the ground transportation sector is undergoing a significant digitization boom. A shift that reflects broader trends in how people prefer to navigate their journeys.

Consumer 248
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Parking and EV Stations Charge U.S. Hotel Performance

Hospitality Net

Parking revenues have increased by 23.1% from 2019 to 2023, based on a sample of U.S. properties in CBRE’s Trends® in the Hotel Industry database, which is more than four times greater than the growth rate for total hotel revenues during that period. Not only is parking a growing source of revenue, but it is relatively profitable as well. In 2023, parking department profit margins for the CBRE sample were 61.3% of total department revenue, while the average profit margin for all other-operated d

Revenue 246
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The Shift in Luxury Travel Experiences

Skift Blog

Skift Take: Luxury travel is evolving beyond traditional splurges with adventure and experiences driving the trend.

Travel 303
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Marriott Residences Penang Opens

Hospitality Net

With 302 units, Marriott Residences Penang offers an enhanced lifestyle experience with amenities such as a 45m infinity pool, a communal Clubhouse, a state-of-the-art gym, and a unique herb garden. Complemented by convenient access to food and beverage outlets, meeting rooms, and relaxing spaces, the Residences also provide comprehensive services, including concierge, housekeeping, engineering, and 24-hour security.

Services 240
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Indian Carriers’ Share in International Travel Surges – India Report

Skift Blog

Skift Take: Indian airlines are accounting for a larger share in international traffic to and from India. However, this is likely in part due to the government's restriction on additional bilateral flying rights.

Travel 240
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Timbers Company Celebrates 25 Years of Success and Expansion in Luxury Hospitality

Hospitality Net

Timbers Company, a leading name in luxury resort development and hospitality, marks its 25th anniversary this year, coinciding with five years of operations based out of Winter Park, Florida. Founded near Aspen, Colorado, Timbers has expanded from its origins as a trailblazer in private residence clubs to becoming a global player in high-end hospitality, with a portfolio of elite resorts in some of the most desirable locations worldwide.

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Booking Holdings Is ‘Underappreciated’ In 3 Ways, CFO Says

Skift Blog

Skift Take: If Booking's short-term rental business is so "underappreciated," then perhaps it should start breaking out its financials to give its message more clout.

Business 224
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Eight Continents Hotels and Resorts Expands Portfolio with Stamps Red Martin in Amritsar

Hospitality Net

Eight Continents Hotels and Resorts is delighted to announce the addition of Stamps Red Martin to its prestigious portfolio. Located in the heart of Amritsar, the hotel offers guests a prime location just steps away from the Golden Temple, historic sites, and bustling local markets, making it an ideal destination for travelers seeking to immerse themselves in the city’s rich cultural heritage.

Resorts 238
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South Africa’s New Visa Push for Indian and Chinese Tourists Has a Tour Operator Twist

Skift Blog

Skift Take: South Africa’s visa reform relies on vetted tour operators to streamline approvals for Indian and Chinese tourists. While this approach may reduce bottlenecks, it raises concerns about limiting independent travelers and whether operators can manage increased demand effectively.

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The Pathway To Net Zero - Ahead of FHS World later this month, industry leaders discuss what the industry is already doing and what more can be achieved

Hospitality Net

From decarbonisation to data management and sustainability to staff training, ESG is at the top of the hospitality sector’s agenda. With People, Planet and Profit a key conference track at the upcoming FHS World, taking place from 30 September to 2 October at Madinat Jumeirah in Dubai, leading hospitality leaders discuss what the industry is already doing – and what more can be achieved – to strike a balance between best practice and maintaining top-flight services, amenities and industry standa

Services 234
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Hilton Signs Management Agreement for Hotel Conversion in Frankfurt, Germany

Lodging

FRANKFURT, Germany—Hilton announced the signing of the 225-room Hilton Frankfurt Gravenbruch as part of a management agreement. The property will go through a conversion to Hilton’s flagship brand with an opening set for October 2024. Patrick Fitzgibbon, senior vice president, development EMEA, Hilton, said, “With more than 60 properties either trading or under development, Germany continues to be a key strategic market for Hilton, and we’re excited to be further expanding our portfolio in Frank

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Sofitel Opens New Flagship Property in Cotonou, Benin

Hospitality Net

The Sofitel Cotonou Marina Hotel & Spa opens in Benin. The hotel is located near the key points of interest in Cotonou, Benin’s economic hub, including the highly popular tourist spots Esplanade des Amazones and Route des pêches. Benin is renowned as a politically stable nation, with immense cultural heritage and rich traditions. Under its new country brand, A world of splendours, it aims to develop seaside and memorial tourism as a major tourist destination in West Africa.

Tourism 232
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Cloudbeds to Show New Platform Layer at Upcoming Conference

Lodging

SAN DIEGO, California—Cloudbeds will unveil its Cloudbeds Intelligence offering at its upcoming Passport User Conference on October 23, 2024. Cloudbeds Intelligence, an AI and machine learning layer built into the platform, is designed for all functionalities of the hospitality management system and to break down departmental silos. The platform layer implements causal AI using datasets within the Cloudbeds platform and from partner data, which will allow hoteliers to better understand and forec

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Marriott International Celebrates Its 50th Property in Malaysia, with the Debut of the Penang Marriott Complex

Hospitality Net

Marriott International, Inc. announced the opening of Penang Marriott Complex, marking the company’s 50th property in Malaysia. A premier development that represents a significant milestone for the company in Malaysia, the complex comprises three properties – Penang Marriott Hotel, Marriott Executive Apartments, Penang and Marriott Residences Penang.

Hotels 231
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Noble House Hotels & Resorts Adds Snake River Sporting Club to Managed Portfolio

Lodging

KIRKLAND, Washington—Noble House Hotels & Resorts welcomed Snake River Sporting Club to its portfolio. Noble House has been selected to manage the property, bringing the total number of North American hotels, resorts, and experiences within the portfolio to 29. The addition strengthens the brand’s footprint in Jackson Hole, Wyoming, joining Teton Mountain Lodge & Spa and Hotel Terra Jackson Hole.

Resorts 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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STR Weekly Insights: 25-31 August 2024

Hospitality Net

In the week ending 31 August 2024, U.S. revenue per available room (RevPAR) increased for the seventh consecutive week, boosted by both average daily rate (ADR) and occupancy. Group demand in luxury and upscale hotels rose for the seventh straight week as well. All seven days of the week produce positive RevPAR comparisons with weekdays (Monday – Thursday) leading the industry.

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Apple’s New iPhones, Greece vs. Overtourism and Travel’s Popular Experiences

Skift Blog

Skift Take: Today's podcast looks at what the new iPhone offers travelers, how Greece is tackling over tourism, and ranking top travel experiences.

Tourism 147
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Opening of Marriott Executive Apartments Penang

Hospitality Net

A brand entry into Malaysia, Marriott Executive Apartments Penang features the brand’s signature apartments with premiere hotel services for long stays and all the comforts of home. The elevated serviced apartment experience features all the comfort guests expect from Marriott, with separate sleeping and living areas, gourmet kitchens, and features such as fitness and business centers, dedicated staff and security 24 hours a day.

Services 226
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Stars of housekeeping: meet ahs hospitality Housekeeping Manager, Adam Holy

Hotel Management

To mark Housekeeping Appreciation Week (September 8-14, 2024), HM spoke to some of the top performers in this critical hotel department to find out a bit more about their role. Adam Holy, Dorsett Melbourne Name: Adam Holy Hotel: Dorsett Melbourne Title: Housekeeping Manager Tenure: 1.5 years with ahs hospitality Tell us a bit about your career journey?

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Oktoberfest Set to Drive a Third of Munich’s Hotel Bookings this Autumn: SiteMinder

Hospitality Net

Berlin, Germany – Hotel bookings during Oktoberfest are pouring into Munich and are set to account for 32% of the host city’s reservations this autumn. This is according to new data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, which analysed forward bookings during the world’s most iconic beer festival celebrated in Bavaria within southern Germany.

Revenue 225
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AHICE Far East Asia debuts in Tokyo

Hotel Management

It’s one of the hottest hotels in Japan and in early September, The Tokyo EDITION, Toranomon played host to the launch of the Far East Asia edition of the Asia Hotel Industry Conference and Exhibition (AHICE), where close to 200 investors, owners, operators and executives were in attendance to talk about some of the top trends and outlooks for one of the world’s most in-demand destinations.

Events 130
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Penang Marriott Hotel Opens

Hospitality Net

With breathtaking sea and city views, Penang Marriott Hotel offers 223 exquisite rooms that seamlessly blend modern elegance and comfort. The hotel features contemporary design, upscale amenities, and a dedication to fostering a sophisticated and welcoming atmosphere. Guests are invited to indulge their senses in a variety of dining experiences. Kucina highlights the art of Italian gastronomy with passionately crafted dishes, while Sago, the all-day dining restaurant serves a symphony of local a

Dining 224
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Leveraging concerts, sports events, and music festivals for direct bookings

eHotelier

Hotel owners should ensure that they have strategies and systems in place to help them leverage the world of music and sports tourism. Here are 5 such strategies that will help to make the most of such events and drive up direct bookings.

Events 119
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.