Thu.Apr 18, 2024

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Amsterdam Blocks New Hotels to Fight Mass Tourism

Skift Blog

Skift Take: Amsterdam, one of the world's most popular destinations, has capped its hotel supply to put a ceiling on mass tourism.

Tourism 333
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IHG Hotels & Resorts Implements Apple AirPlay at North American Hotels

Lodging

NEW YORK—IHG Hotels & Resorts launched Apple AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately from their iPhone or iPad to the TV in their guestrooms. AirPlay is available at more than 60 hotels in North America, including properties like InterContinental Buckhead Atlanta, Hotel Indigo NYC Downtown – Wall Street, and Holiday Inn & Suites Ottawa Kanata.

Resorts 276
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Alaska Reports Strong Quarter Fueled by Business Travel Surge

Skift Blog

Skift Take: Despite taking a hit from the Max 9 grounding, Alaska Airlines saw an uptick in travel demand, fueled by a full return of business travel.

Business 309
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Marriott promotes Neeraj Govil to APEC Chief Operations Officer

Hotel Management

Marriott International has tasked company veteran Neeraj Govil with driving performance and operations across all 24 brands and 22 markets in Asia Pacific, excluding China (APEC) as Chief Operations Officer for the region. Govil has spent more than 20 years in operational roles with Marriott International across the region, most recently as Senior Vice President Operations/CLS, APEC.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Paris’ Best Hotels: Michelin Ratings Vs. Online Reviews

Skift Blog

Skift Take: Michelin has debuted its first ratings for hotels. But when a tech firm crunched the numbers from traveler reviews across 140 sites, it found that crowd favorites clashed with Michelin's picks.

Hotels 304
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Key appointments: Choice Hotels Asia-Pac, W Melbourne

Hotel Management

W Melbourne adds five new team members W Melbourne has welcomed five new team members to managerial and sales roles within the hotel. Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. “We’re proud to welcome this new wave of talent to W Melbourne.

More Trending

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‘Scope to improve’: Shakespeare Property acquires heritage Sydney hotel, Woolstore 1888 by Ovolo

Hotel Management

Shakespeare Property Group Pty Ltd has signed an agreement to purchase Sydney hotel, the Woolstore 1888 by Ovolo, and expects to announce a new operator for the hotel in the coming weeks. Built in 1888, the Darling Harbour property is the fourth oldest of 21 surviving wool stores in Sydney. Converted to a hotel in recent years, the freehold five-level sandstone and brick building has 90 guest rooms and a 626 square metre footprint.

Hotels 246
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Marriott Releases Lawrence of Arabia-Inspired Promo Campaign in Saudi

Skift Blog

Nujuma, A Ritz-Carlton Reserve is expected to be the most expensive hotel ever operated in Saudi Arabia, with rates above $3,400 a night.

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Maverick Hotels and Restaurants Adds Two Properties to Managed Portfolio

Lodging

BOSTON, Massachusetts—Maverick Hotels and Restaurants announced that it has added The York Beach Surf Club and The Sea Latch Inn, both located in York Beach, Maine, to its portfolio of properties managed. The announcement was made by Robin Kirk, president of Maverick Hotels and Restaurants. The York Beach Surf Club is York’s newly renovated full-service oceanfront resort and hotel.

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Mastercard’s New App Embraces Virtual Card Trend in Corporate Travel

Skift Blog

Skift Take: Mastercard knows it’s not the only player in the world of mobile virtual cards. With its new app, Mastercard wants to stand out as an MVP in streamlining corporate travel while serving a wave of companies adopting this innovation.

Travel 287
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Davidson Hospitality Group Recommits to Sustainability

Lodging

ATLANTA, Georgia—Davidson Hospitality Group announced its renewed commitment to sustainability and conservational efforts through streamlined engineering management, strategic operational partnerships, food and beverage programs, and differentiated guest experiences. “Staying true to our core value of ‘Create Value in All that You Do,’ we are continually focused on identifying areas within our portfolio to save, reuse, and conserve,” said Davidson Hospitality Group CEO Thom Geshay.

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Dubai’s New Man-Made Island Promises Eco-Resorts and Wellness Facilities

Skift Blog

Skift Take: A man-made island off the shore of Dubai promising to be environmental? Let's see.

Resorts 280
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This Week’s Comings & Goings

Lodging

Cvent announced the appointment of Andreas Heckmann as chief customer officer. In this role, Heckmann will lead Cvent’s global client services organization and spearhead initiatives that enhance Cvent’s customer experience and scale. Concord Hospitality welcomed Marsha Ray as executive vice president of operations. Ray brings over three decades of hospitality experience to the role.

Scale 159
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Announcing the First Round of Speakers for Skift Short-Term Rental Summit

Skift Blog

Skift Take: We are excited to announce an impressive lineup of speakers for the Skift Short-Term Rental Summit in June, featuring industry leaders from Airbnb, Marriott International, Expedia and more, promising valuable insights into the evolving short-term rental market.

Market 259
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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JLL Arranges Sale of Hilton Back Bay Hotel

Lodging

BOSTON—JLL’s Hotels & Hospitality Group announced that it arranged the $171 million sale of the Hilton Back Bay hotel, a 390-key hotel in Boston. JLL worked on behalf of the seller, Ashford Hospitality Trust, and procured the buyer, a joint venture between Certares and Belcourt Capital Partners. JLL also secured acquisition financing for the buyer.

Sales 159
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Hyatt Hotels Sets Sights on India’s Thriving Leisure Market

Skift Blog

Skift Take: Hyatt currently has 50 hotels in 17 markets in India. Its next 50 will be in more diversified markets of India.

Market 245
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Holiday Inn partners with Lego Masters Australia on family-friendly activations

Hotel Management

Holiday Inn hotels across Australia will play host to numerous Lego-themed experiences throughout April and May to mark a new partnership with Nine’s hit tv show Lego Masters Australia. Designed in consultation with Lego Masters Australia season one winners, Henry Pinto and Cade Franklin, the custom-built ‘Holiday Inn-spiration’ sessions will include brick building workshops for families, sip-and-brick sessions over coffees and pancakes, as well as special guest appearances at select locations.

Branding 130
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Airbnb CEO’s 10-Year, $1 Billion Pay Package

Skift Blog

Skift Take: Today's podcast looks at Airbnb CEO's compensation package, TUI's sustainability bonds, and Google's greener travel.

Travel 146
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Video: the making of Cathay Pacific’s new Business class Aria Suites

Hotel Management

Cathay Pacific’s all new Business class Aria Suites and Premium Economy cabins are set to change the game for the carrier and offer an all-new elevated experience. In the lead-up to the debut of the first Boeing 777-300ER to feature the cabins, Cathay Pacific has released a fantastic documentary that shares the design story behind the carrier’s new Business class Aria Suites and Premium Economy cabins, highlighting the passenger experience-centric journey that has inspired the new ca

Business 130
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Unlocking Insights and Revenue Potential with Room-Type Analytics

Refine

In a hotel, understanding the dynamics of room types and leveraging this understanding can significantly impact revenue, profit, and guest satisfaction. Room-type analytics is a vital component of any hospitality Business Intelligence platform and offers hotels a deeper insight into their inventory’s performance. Data-driven decisions based on Room-Type Analytics enhance profitability and guest experience.

Revenue 122
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Meet the Team: Nur Wulan, Business Development Manager – Indonesia

STAAH

Meet Wulan, a seasoned professional who seamlessly transitioned from hospitality to technology, bringing a wealth of experience and innovation to STAAH. Wulan’s Career Journey and Transition to STAAH: With over 13 years of experience in the hospitality and technology fields, Wulan has traveled a dynamic route from Java to Papua. Her journey to STAAH is marked by a diverse range of experiences, blending practical know-how with innovative solutions.

Business 111
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PM Hotel Group adds DC-area Hampton Inn & Suites

Hotel Business

PM Hotel Group has been selected to manage the Hampton Inn & Suites National Harbor/Alexandria Area in Oxon Hill, MD, further expanding its portfolio in the Washington, DC, metropolitan area. “We are excited to continue growing in our home region with the addition of Hampton Inn & Suites National Harbor/Alexandria Area,” said Ethan Kramer, chief investment and development officer, PM Hotel Group.

Hotels 104
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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THOUGHTFUL THURSDAY: AUTOMATE PRICING STRATEGY WITH STAAH MAX REVENUE MANAGEMENT FEATURE

STAAH

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Sky Rock Sedona debuts

Hotel Business

Sky Rock Sedona has made its debut following an extensive property-wide transformation and transition to a Tribute Portfolio hotel by Marriott. “We are incredibly excited to welcome guests to the new Sky Rock Sedona and serve as a portal into the destination for guests with our central location, captivating red rock views, sophisticated design, community-driven entertainment, personalized service and locally inspired cuisine,” said GM Maureen Huffman.

Shopping 102
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Case Study: Hypnos heads to the seaside at Bedruthan Hotel & Spa

Hotel Designs

Hotel Designs Case Study: Hypnos heads to the seaside at Bedruthan Hotel & Spa Case Study: Hypnos heads to the seaside at Bedruthan Hotel & Spa Overlooking Cornwall’s idyllic Mawgan Porth beach, Bedruthan Hotel & Spa is a cliffside outpost of art and nature, where you can be assured of a great night’s sleep on your Hypnos bed… This unexpected Scandi-inspired retreat, offers colourful sea view rooms, artist led workshops and a sensory spa experience.

Hotels 99
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Luxury Trends 2024 – 20 Crucial Trends to Watch

MediaBoom

With a projected market value of US$368.9 billion in 2024 , the luxury sector relentlessly pursues the redefinition of elegance for a discerning clientele. This year, it’s not just about the biggest logo or the most expensive price tag. Consumers are craving authenticity, experiences, and a deeper connection with the brands they invest in. Dive into our exploration of luxury trends for 2024, where we’ll unveil what’s taking center stage: from the rise of “ quiet luxury &#

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Educating Gen Z on benefits and how to do it

eHotelier

The distinct expectations and fluctuating attention spans of Gen Z requires innovative strategies to ensure they are empowered with the knowledge to make the best decisions regarding their health and careers.

98
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VIP Hotels selects Guestcentric’s GDS to Capture Corporate / Bleisure Demand

Guest Centric

Reading Time: 2 minutes VIP Hotels has chosen Guestcentric’s Global Distribution System (GDS) to cater to the corporate and bleisure travel demand. With a diverse portfolio of 15 properties spanning the midscale to luxury segments, VIP Hotels benefits from the top shelf global distribution connectivity that Guestcentric provides with its GW chain code.

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U.S. Hotel Performance for Week Ending April 13th

Hotel News Resource

Article - U.S. Hotel Performance for Week Ending April 13th - Helped by the total solar eclipse, U.S. hotel performance increased from the previous week, according to CoStar's latest data through 13 April.

Hotels 79
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Unique Event Venues: A Guide for Planners & Event Organizers

Social Tables

Switching things up occasionally is important, even for event organizers and corporate planners. Whether you work in public, private, or corporate events, changing the scenery can leave event attendees feeling refreshed and inspired. So, if you’re looking for unique event venues that offer something new and exciting, you’ve come to the right place. This guide explores the wonderful world of non-traditional event venues and their endless possibilities.

Events 78
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.