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Practical applications include: Demand optimization In hotel revenue management , pricing strategies rely on many different factors, including room rates, upsell opportunities, market and seasonal trends, and competitor pricing. DI can also be more proactive and suggest upsells tailored to guest profiles and booking patterns.
With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
What is sustainable business travel? Sustainable business travel is a hotel’s way of meeting corporate guests’ needs while actively cutting carbon emissions, preserving local resources, and supporting the communities that host those travellers. Global business-travel spending was forecast to reach US $1.48
Every year during Songkran, Thailand welcomes millions of travelers eager to experience the fun and tradition, filling up streets, temples, and yes, hotel rooms! Thailands beloved festival sees an influx of both international tourists and local travelers. During Songkran, travelers dont just stay longer; they spend more.
Sustainability : d igital k eys eliminate the need for plastic keycards, appealing to eco-conscious travel l ers. Operational efficiency : f ewer manual processes mean fewer staff hours spent troubleshooting.
Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. This way, you're targeting travelers who are more likely to be looking for a premium experience, increasing the chances of a booking.
To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. Influencer marketing is shifting toward micro and nano influencers , who speak to smaller but more engaged travel communities, often with better results.
The days of generic, one-size-fits-all travel marketing are over. In today’s evolving travel landscape, understanding the diverse needs and preferences of travellers is crucial for hotels to attract and retain loyal guests. A quick and easy way to cater to this 406.12
With the right tool, you can build automated segments in minutes instead of hours: – Business travellers vs leisure guests – OTA bookers vs direct bookers – First-time guest vs loyal returners From there, you can create tailored automation workflows for each segment — without repeating manual work every time.
JPMorgan Chase, the global banking titan, has been steadily building a travel empire. Its integrated unit, Chase Travel Group, is no longer just a credit card perks portal. Itâs evolving into a full-spectrum travel platformâand itâs bringing millions of high-spending, loyalty-driven travelers with it.
Hospitality leaders embrace technology for growth Our latest report, “ Travel Technology Investment Trends 2024 ,” reveals a strong commitment among hoteliers to increase their technology spend. Investing in a modern CRS will be necessary to help hoteliers diversify and enhance their services in order to stand out to travelers.
Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. It’s a game-changer for your direct strategy and a must-have in todays digital-first travel landscape.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S. Learn more about Digital Night Audit here.
Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. Travel with purpose and celebrate love in every form. traveller exclusive offer Subject Line: “Travelling from the U.S.?
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S. Learn more about Digital Night Audit here.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S. Learn more about Digital Night Audit here.
Luxury lodges offer curated, holistic experiences, exceptional dining and wellbeing offerings. Advertisements CBRE Research Analyst Katya Ezhova said, “While luxury travel demand is strongest in the 40 to 50-year-old age bracket there is also a broadening demographic of aspirational luxury travelers, many of whom are Millennials or Gen Z.
Despite positive experiences, many travellers are not returning to hotels they’ve enjoyed. Your study highlights a “rebooking paradox” where only 37% of APAC travellers rebook despite 86% expressing high satisfaction. This enables your team to provide more relevant and valuable upsells.
Centrally located in the Omani capital’s Al Mouj Muscat neighbourhood, a vibrant waterfront development known for its luxury residences, yacht marina, championship golf course, and high-end retail offerings, the new resort will cater to both leisure and business travellers.
By empowering hotels that live and breathe authentic hospitality, the soft brand is seeking to reshape the future of luxury travel – one pioneering property at a time. “ Advertisements “ As the expectations of sophisticated travellers evolve, so too must the models that support the hotels serving them.
Email Automation: Uses generative AI to manage high volumes of travel-related emails by extracting key information (like travel dates or party size) and generating personalized offers. is fully integrated with Agilysys PMS, POS, spa, golf, dining, and activity systems. âSabreâs SynXis Concierge.AI SynXis Concierge.AI
Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. Travel with purpose and celebrate love in every form. traveller exclusive offer Subject Line: “Travelling from the U.S.?
From digital check-in to in-room dining to service requests, the guest journey is supported end-to-end with intelligent automation and responsive support. The result is a smarter hotel experience that feels more personal, more polished, and more aligned with the expectations of today’s travelers. INTELITY’s Nexus AI and GEMS 2.0
Perfectly positioned just minutes from Don Mueang International Airport, the 89-key hotel offers a contemporary escape for travelers seeking comfort, convenience, and cultural connection. With serene guest rooms, tailored meeting spaces, and elevated leisure facilities, the hotel is ideal for both business and leisure travelers.
Group Itinerary Builder â Designed to enhance group travel and events, this module allows attendees to explore resort experiences and manage their event schedules through an interactive, personalized guest portal. is fully integrated with Agilysys PMS, POS, spa, golf, dining, and activity systems. Agilysys Book with S.P.E.N.D.
Contactless Options Contactless check-ins , mobile keys, and digital payments create a frictionless, hygienic stay—aligning with modern travel expectations. Targeted Upselling The PMS identifies guest preferences, helping staff upsell upgrades or services like spa treatments and dining packages.
Galileo is a travel distribution platform that utilises a global distribution system (GDS) to allow travel agents to book hotels, flights and other travel services. While Galileo is mainly used for airline bookings, its also used by travel agents to book hotels, car hire and other travel services for their clients.
When our hotel partners dream of better service, smarter operations, or more delightful guest experiences, our team works hard to turn those dreams into reality with precision, scale and purpose.â âCanaryâs scale and growth within the travel and hospitality sector are truly unprecedented,â said Kevin Magan, Partner at Brighton Park Capital.
HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 Affluent travelers often have time to engage deeply with reading, and magazines provide a rich, immersive way to explore personal interests, passions, and current events.
With travel and tourism in Asia Pacific (APAC) projected to grow at a compound annual growth rate (CAGR) of 4.10% from 2025 to 2029 – reaching an estimated market volume of US$358.70 With that in mind, it’s an opportune time for hotel operators to reassess their revenue strategies to capitalise on the influx of travellers.
Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. AI-Powered Chatbots and Virtual Assistants AI chatbots are transforming how hotels and travel companies interact with guests.
With this integration, two brands from the Gekko Group, a subsidiary of Accor, work hand in hand to facilitate this access: Gekko Tech, through its innovative distribution technology, and Infinite, through its expertise in managing and optimizing hotel inventory for the leisure travel sector.
Sustainability: digital keys eliminate the need for plastic keycards, appealing to eco-conscious travellers. Personalized Guest Experiences: Leverage data-driven insights to tailor service and create memorable dining experiences. Increased Check Averages: Identify opportunities to drive guest spend and enhance the dining experience.
Offering a soulful blend of heritage, design, and barefoot elegance, Kadún invites travelers to experience Baja California Sur through a more intimate, grounded lens. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). âTravel is an $11 trillion market,â Bidner said.
Sustainability: digital keys eliminate the need for plastic keycards, appealing to eco-conscious travellers. Personalized Guest Experiences: Leverage data-driven insights to tailor service and create memorable dining experiences. Increased Check Averages: Identify opportunities to drive guest spend and enhance the dining experience.
As travelers become pickier and competition grows tougher, hotels and resorts need to up their game. Is it your breathtaking sea views, your green practices, or your prize-winning dining spot? Sustainability : Booking.com reports that 73% of travelers plan to book eco-friendly lodging at least once.
👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 Recent studies show that hotels implementing modern POS systems report an average 23% increase in F&B revenue within the first 12 months of deployment. Multi-Currency & Multi-Language Support: Cater to global travelers with ease.
With this integration, two brands from the Gekko Group, a subsidiary of Accor, work hand in hand to facilitate this access: Gekko Tech, through its innovative distribution technology, and Infinite, through its expertise in managing and optimizing hotel inventory for the leisure travel sector.
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). âTravel is an $11 trillion market,â Bidner said.
What Hoteliers Can Learn from Carnivalâs Strategy Smart Tech is Not Optional Anymore Carnivalâs use of AI and real-time analytics to match food prep with actual dining patterns shows how tech can reduce both waste and costs. âTravel is an $11 trillion market,â Bidner said.
This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). âTravel is an $11 trillion market,â Bidner said.
We have developed a next-generation solution for hotels and travel sellers to manage inventory and worldwide distribution.â Hotel Mapping The AI powered dynamic Hotel Mapping tool cleans and standardizes fragmented hotel inventory by identifying and matching the same hotel listed by different suppliers.
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