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2025 Hotel Marketing: Top Hospitality Digital Marketing Trends

Social Hospitality

How Will Digital Marketing Evolve in the Hospitality Industry? Digital marketing in the hospitality business is becoming more guest-focused than ever. Hyper-Personalization Powered by AI Did you know that the AI market in hospitality and tourism is projected to grow from $15.69 billion in 2024 to $20.47

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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

Looking ahead, hoteliers can expect increased use cases for artificial intelligence (AI) as part of the shift towards contactless hospitality, including: Facial recognition for ID verification Intelligent chatbots Personalized recommendations (dining, activities, services) Predictive maintenance and housekeeping Real-time resolution (ie.,

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Coury Hospitality expands mobile ordering partnership with Iris

Hotel Business

IRIS , a provider of mobile F&B and guest experience platforms for the hospitality sector, has partnered with hospitality management company Coury Hospitality to extend F&B mobile ordering across its portfolio following a 44% year-on-year increase in in-room dining sales.

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IRIS and Alliants Partner to Elevate Digital Hospitality Services

Hospitality Tech

Flexible and scalable, our growing roster of mutual clients includes Mandarin Oriental and Four Seasons, with hotels typically experiencing a 20% to 40% boost in F&B revenue following deployment.” This partnership marks a significant advancement in the evolution of luxury hospitality across the globe.

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Mews Digital Key partners with Salto smart access, unlocking next-level guest experiences

eHotelier

This integration gives hoteliers using Salto’s advanced access control system the ability to deliver a truly seamless, contactless guest journey through Mews Hospitality Cloud. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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SURVEY: 70% of American Travelers Want to Skip the Front Desk

Hospitality Tech

Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk. Upsell and loyalty are increasingly tied to digital touchpoints.

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Shiji Releases 2025 Hospitality Distribution Technology Chart: Navigating a Rapidly Evolving Ecosystem

Hospitality Tech

“Hospitality is built on human connection—but the tools we’ve given teams have too often gotten in the way,” said Karie Kelly, CPTO at Unifocus. Together, XiQ and Staff Collaboration form the foundation of the Communications pillar—a long-term strategy to unify the signals, conversations, and workflows that define hospitality.