Catala Consulting

JULY 30, 2023

Seasonal Pattern Analysis: Resorts can capitalize on fluctuating demands driven by seasons, holidays, and local events, by adjusting pricing and operational strategies accordingly. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services.

Operations 98

Operations Revenue Hotels OTA 98

Boutique Hotel News

NOVEMBER 2, 2022

Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. Online booking involving multiple departments is often impossible, forcing guests to contact the hotel or await a callback to add items such as golf, dining times or spa treatments.

Retail 52

Retail Shopping Services Consumer 52

SiteMinder

AUGUST 29, 2023

Food and beverage services : From elegant on-site restaurants to casual cafes and bars, food and beverage services offer guests the convenience and pleasure of dining without leaving the hotel. Events or meetings: Hosting events, conferences, or meetings can be a lucrative revenue source. Built-in upsell management.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Based in Germany, Protel is a legacy PMS provider that also offers a website booking engine, mobile app, and events software. Generate more revenue.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Hotelier Magazine

JANUARY 24, 2024

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

Business 59

Business Hospitality Email Marketing Management 59

Hotel Business

MAY 11, 2023

From tailored room amenities and services to activity recommendations and dining options, AI-driven personalization will lead to a more customized and enjoyable hotel stay for guests. Smart concierge services: AI-driven virtual concierges can offer guests personalized recommendations for local attractions, restaurants and events.

Hotels 64

Hotels Services Upsell Marketing Strategy 64

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Upsell Services Operations 54

Hotel Operations

JULY 21, 2023

Operators are prioritizing robust business intelligence and improved operational efficiency,” said Rajeet Mohan, Principal at PwC, at the event – with a key focus being on optimizing revenue production and profit from across the hotel operation today. We host our own PGA Tour event in the fall called the RSM Classics.”

Resorts 52

Resorts Revenue Revenue Management Business 52

Little Hotelier

MARCH 20, 2023

Hotels can take the same approach to selling rooms, upselling guests, and selling extras. If the answer is “no” once more, then the chatbot could list a few options of what the user would like to talk about such as amenities, current offers or promotions, events, dining options, and more.

Hotels 64

Hotels Consumer Operations Services 64

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

Social Hospitality

JULY 25, 2022

However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Restaurants aren’t always at the forefront of implementing new technology.

Upsell 147

Upsell Business Sales B2B 147

Inn Quest

MARCH 1, 2023

For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue. Even better, you can take advantage of this to increase your revenue by providing them with a hotel upsell, such as an airport pick-up or room upgrade.

Upsell 87

Upsell Services Revenue Management 87

Social Tables

DECEMBER 27, 2018

What does it mean to be a part of the events industry in 2019? For venues and planners, that means looking into the crystal ball to get ahead of event trends and expectations. Here, we cover the top 19 trends which promise to shake up event planning and hospitality in 2019 and beyond. Well for starters, don’t blink.

Events 167

Events Business Scale Consumer 167

SiteMinder

AUGUST 30, 2023

Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Whether it’s spa treatments, dining experiences, or exclusive tours, these packages encourage guests to spend more, boosting your overall revenue.

Hotels 98

Hotels Revenue Services Business 98

Inn Quest

MAY 11, 2023

By using dynamic pricing strategies, hotels can also adjust prices for specific events or promotions to attract more customers and increase their revenue. Hotels may raise their rates to generate more money during busy times like holidays, festivals, and other events.

Revenue 88

Revenue Occupancy Hotels Market 88