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It’s shaping how hotels attract, engage, and retain guests today. From predictive pricing to generative content, AI is driving a new wave of digitalmarketing innovation that can directly impact a hotel’s bottom line. Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry.
The world of hoteldigitalmarketing is evolving rapidly. To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. What Are the Key HotelMarketing Trends for 2025? Social commerce is booming.
With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digitalmarketing. In this blog, we will look at ten common digitalmarketing mistakes hotels make.
This latest tool aims to make influencer marketing even more attainable and could be a scalable way for hotels to broaden their reach across YouTube and partners without having to seek out specific content creators. The post Flywheel news | June 2025 hoteldigitalmarketing news | GCommerce appeared first on GCommerce Solutions.
The European Commissions DigitalMarkets Act (DMA) has made many headlines since it came into force. And its impact on hotelmarketing is being discussed in all corners of the world. But how is it affecting hotels in reality? And what do hotels need to do to protect their visibility and revenue?
The Asian Hotel Industry Conference & Exhibition (AHICE) is expanding its conference program with the introduction of two new events to the market. The 2025 South East Asia AHICE event will see the launch of two new events, giving delegates the opportunity to delve deeper into the worlds of hotel technology and hotel design.
Houston TX, January 15, 2025 Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research has revealed. This in turn pushes up the cost per click for the hotels when bidding on their own branded search results. The increased cost is driven by competition.
To see why you should be using Google Business posts for your hotel, check out this blog post where we put them to the test. How to post on Google Business Profile Google Business posts can be added from your hotel’s Google Business Profile by clicking the “Add update” button.
LONDON – 4 November 2024 – Sojern , the leading digitalmarketing platform built for travel, and Cloudbeds , the premier hospitality management software platform, have today announced a new partnership to bring two leaders together within the hotel technology space, just ahead of the World Travel Market in London.
In an industry where guests rely on reviews, social proof, and online buzz to choose where they stay, managing how your hotel is perceived can mean the difference between empty rooms and steady bookings. Doing so will wonderfully serve your hotel for the better and provide substantial benefits.
These lesser-known platformsâoften fed by wholesalers or affiliate networksâare increasingly undercutting hotelsâ direct rates, eroding price parity and digitalmarketing effectiveness. For independent and boutique hotels without big-brand muscle, the problem is particularly acute. weve got you covered.
For 2025, digitalmarketing for hotels is no longer just about personalisation. While its still a key player, theres so much more happening thats reshaping how hotels connect with guests. As a marketer working in a hotel or hospitality business, if you want to stay ahead, you need to keep up with the shift.
If your hotel isn’t reaching travelers through mobile, you’re missing critical opportunities to connect and convert. With the travel industry reshaped by digital habits, hotel mobile marketing has emerged as a must-have, not a nice-to-have. Get My Free Audit Should My Hotel Use Mobile Marketing?
During her time at Accor, Couton has held several senior roles across loyalty, digitalmarketing, distribution and commercial B2B, most recently serving as Managing Director, Asia Pacific, at D-EDGE, a distribution, technology and digitalmarketing platform for the hotel industry. “I’m
In a world where travelers have endless choices, storytelling sets your hotel apart. Storytelling for hotels is the practice of using narratives to highlight a property’s unique experiences, values, and personality. Here’s what you will find in this guide: How can storytelling improve the guest experience in hotels?
This blog will give you a full overview of unified inboxes and how to achieve a seamless messaging hub at your hotel, enhancing guest experience and efficiency in the process. A hotel is a busy place and a challenge to manage even at the best of times. Your property management will be much improved with a unified inbox.
It’s the final destination for your digitalmarketing efforts and the moment of truth for a potential guest. Example: Focus on what your audience is actually searching for — like “family-friendly beach resort in Langkawi” instead of just “Langkawi hotel.” In fact, many travellers trust peer reviews more than hotelmarketing.
The post Flywheel News | January 2025 HotelDigitalMarketing News | GCommerce appeared first on GCommerce Solutions. Google Search introduces "Ask for Me" feature for personalized answers This is a new labs experiment where Google AI calls businesses to find out what they charge for a service & when its available.
Article - Webinar: Plan with Confidence: HotelDigitalMarketing Strategies Backed By Google - Youre invited to a timely, no-fluff conversation with Google and Cendyn
Rate parity, or price parity, is a contractual agreement between a hotel or B&B and its distribution agents that its room rates will remain the same across all booking channels — including the property’s own website. Learn more What is rate parity in the hotel industry? Why is hotel rate parity important?
What is a hotel franchise? A hotel franchise is a business model where an independent hotel owner operates under the brand and management system of an established hotel chain. In exchange for fees, the franchisor provides access to brand recognition, marketing resources, reservation systems, and operational support.
This shift demands that hotels rethink digitalmarketing strategies, as brand loyalty continues to erode and authenticity becomes a key driver of trust. Key takeaways Fragmented discovery: Gen Z hotel shoppers no longer follow linear search paths. Implication for hotels: Legacy marketing strategies are outdated.
The CHDM certification and study guide empower individuals to level up their skills, pivot into digital roles, or better understand how digital impacts every corner of commercial strategy.
What is a hotel ad? A hotel ad is any paid placement used by a hotel to promote its rooms, offers or brand, typically through online platforms like Google Hotel Ads , OTAs (online travel agents), metasearch engines, and social media channels. But not all hotel ads are created equal. Each platform has its own rules.
Spring break 2025 is almost upon us and hotelmarketers; lets be real, the pressure is on. We know you're already juggling 27 different spreadsheets, 14 marketing campaigns, and 3 urgent emails about the Wi-Fi. Action tip : If your hotel offers all-inclusive packages, make sure you're marketing it as the ultimate vacation hack.
Checking In with Anthony and Glenn Co-hosted by Anthony Melchiorri and Glenn Haussman, this podcast offers discussions on hospitality trends, interviews with industry experts, and insights into hotel operations, development, and management. Who’s it for? Who’s it for? Who’s it for? Who’s it for? Who’s it for? Who’s it for?
Google Hotel Ads sunsets Commission-Based Bidding, now what? As of February 20, 2025, Google has officially sunset its commission-based bidding strategy for Google Hotel Ads. This bid strategy, which only charged hotels for actualized stays produced by its hotel ads campaigns, became immensely popular during the COVID-19 pandemic.
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Products & Services Whatâs behind the rise in hotel guest satisfaction From smart TVs to better beds, targeted investments are turning higher rates into higher perceived value across all hotel segments Jul 16, 2025 In 2024, U.S. According to the 2025 J.D.
In the context of hotel metasearch marketing, your listings function as a condensed sales funnel operating within the larger metasearch landscape. This webinar aims to equip properties with actionable insights to effectively leverage these metrics and drive measurable success in their hotel metasearch marketing efforts.
In todays digital-first world, travelers are increasingly drawn to captivating visual content that tells a story. For independent hotels, investing in quality photography and videography is no longer just an optionits a necessity. Your visuals should convey the essence of your hotels story: Is it a serene retreat for couples?
Recognizing the power of digitalmarketing early on, Laura invested heavily in SEO just as it was emerging, which quickly paid off, securing the companys first hotel contract for glass splashbacks. Fast forward 13 years Laura founded Luma Mirrors.
As smartphones, voice assistants, and AI-powered platforms become routine in daily life, guests expect their hotel experience to reflect the same level of immediacy, personalization, and convenience. The 2025 State of Hotel Guest Tech Report , based on a global survey of 402 recent hotel guests with a margin of error of 4.9%
Few winners in AI results: Just 20 sites dominate AI search for flights; Marriott is the only hotel brand in the top 20. Invest in awareness marketing: Travelers still view 185+ pages before bookingâCTV, video, and native ads help stay visible. weve got you covered.
Competing with large hotel chains can feel overwhelming. They have big budgets and entire teams dedicated to marketing, making it tough to stand out. Guests appreciate the personal attention and unique experience you can provide—things larger hotels often struggle to deliver. Many small hotel owners feel the same.
Ovolo Hotels is set to harness the power of artificial intelligence to elevate marketing efforts through a strategic partnership with innovative marketing group Nodal. A trailblazer in the digitalmarketing landscape, Nodal brings expertise in AI optimisation, utilising advanced data analytics and machine learning algorithms.
Imagine a world where every part of the travel industry works together seamlesslyairlines filling seats, hotels boosting bookings, and destinations attracting their desired type of visitors. For instance, One King West Hotel & Residence boosted revenue per booking by 57%, showcasing the power of our Digital Media Solutions.
The study finds that two-thirds of hotel guests (63%) are willing to pay extra for features such as a specific view or floor, to have an Xbox in their room or to have local attractions added to their package. The channels now driving travel are changing too.
Data is a pivotal point in digitalmarketing. For a digitalmarketing agency like ours specializing in luxury hotels and resorts, data holds the key to success. In this blog post, we'll explore these data categories and their significance in your marketing strategy. What is first-party data?
LAS VEGAS Choice Hotels International, Inc. Its upscale and above-brand portfolio grew rooms by 44 per cent last year and with more than 7,500 hotels worldwide, the company is leveraging its growing size to strengthen value for owners, helping to increase revenue opportunities, reduce operating costs and fuel long-term business success.
If youre interested in leveraging CTV for your hotel, the experts at GCommerce are here to help. Best practices for responding to your Google reviews Responding to your Google reviews is a critical piece of your marketing strategy and is proven to improve your hotels visibility and overall guest relationship. Learn more here.
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In this article, well break down what demand generation really is, the common challenges hotels face in getting it right, and most importantly, how to make it work for your business. For instance, hotels can drive demand by understanding guest behaviorwhat experiences different segments crave and what truly influences their decisions.
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Generative AI platforms are pushing change across the industry, and it has big implications for hotel organic search marketing. Here are our top takeaways for hotels from Googles I/O 2025. As usage of this search experience increases, it will mean a continued decline in organic search traffic to hotel websites.
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