SiteMinder

JUNE 5, 2025

Market shifts and changes in consumer behaviour are many and varied, and often overlap. Upselling and cross-selling Commercial hotel sales strategies should also consider how to maximise the value of every guest, most notably by identifying opportunities to upsell and cross-sell. There’s no one trend that a hotel must focus on.

Hotels

Amadeus Hospitality

DECEMBER 3, 2024

Investing in a modern CRS will be necessary to help hoteliers diversify and enhance their services in order to stand out to travelers. Hoteliers are realizing the importance of investing in this technology not only for business performance but to be able to meet high guest expectations now and in the future.

Ancillary Revenue

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. A Demo of VAIA can be viewed here.

Hospitality

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. A Demo of VAIA can be viewed here.

Hospitality

eHotelier

JUNE 26, 2025

The traditional methods of managing guest services are no longer sufficient; instead, businesses are increasingly turning to technology to automate processes, reduce costs, and enhance service delivery. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations

eHotelier

JUNE 11, 2025

The traditional methods of managing guest services are no longer sufficient; instead, businesses are increasingly turning to technology to automate processes, reduce costs, and enhance service delivery. This feature not only improves operational efficiency but also aligns with the growing consumer demand for sustainable practices.

Operations

Hospitality Tech

JUNE 16, 2025

6/16/2025 HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels Infor announced a preferred partnership between its Infor Hospitality Management Solution (HMS) and Plusgrade, the global leader in ancillary revenue solutions.

Services

Hotel Speak

JUNE 20, 2025

Having a desk or space to work in their room, access to plug points and various adapters for their multiple electronic devices, and service options such as in-room dining, meeting room or conference venue bookings and flexible housekeeping can also all make these guests happier.

Travel

Cloudbeds

JANUARY 22, 2025

This helps hotel management focus on improving controllable factors like: Staffing levels Pricing strategies Food and beverage (F&B) costs Guest services Financing and investments For independent hotels or groups looking to sell, acquire, or refinance, EBITDAR provides a reliable measure of value and future potential.

Revenue

AskSuite

JUNE 9, 2025

This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Yet without a robust attribution model, it’s difficult to quantify which touchpoints are actually driving direct bookings and which ones are simply consuming budget. Talk to one of our specialists today!

Operations

AskSuite

JUNE 9, 2025

This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. Yet without a robust attribution model, it’s difficult to quantify which touchpoints are actually driving direct bookings and which ones are simply consuming budget. Talk to one of our specialists today!

Operations

Hotelogix

JANUARY 10, 2025

Operational delays: Manual data entry and updates consume valuable time that could be better spent on guest services. Missed upselling opportunities: A disorganized booking system makes it harder to identify chances for room upgrades or additional services. Schedule a Demo With Hotelogix

Consumer

Hospitality Today

JUNE 11, 2025

Key takeaways AI is ubiquitous: AI is now integrated across nearly all hotel tech categories, powering personalization, upselling, and predictive analytics. Upselling is core to revenue strategy: Upselling tools are no longer optional—they’re essential, helping hotels maximize revenue from existing guests.

Hospitality

Social Hospitality

MAY 8, 2025

AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget.

Digital Marketing

Hotel Management

MAY 29, 2025

Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. Kalan opened with a compelling call for the industry to embrace a retail mindset.

Revenue Management

Hospitality Tech

JUNE 17, 2025

Through a partnership with ZINIO , one of the world’s largest digital reading services platforms, HCN is expanding its no-cost services to hotels and resorts. HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5

Hotels

Hospitality Tech

JUNE 16, 2025

Energy efficiency without compromise Continuing PPDS’ relentless focus on delivering energy conscious solutions for the industry, and supporting customers with their sustainability goals, the Philips Unite LED 6000 Series All In One includes the company’s ultra-low standby mode, consuming less than 0.5

Operations

Hospitality Today

JUNE 23, 2025

Richer content opportunities : With modern booking technology and NDC content capabilities, Chase Travel can support enhanced rate and room descriptions, branded offers, and upsell content—more than some OTAs allow. Corporate crossover : The Frosch acquisition brought in a large portfolio of managed corporate travel.

Travel

Hospitality Tech

JULY 9, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets offer convenient access to hotel services, bookings, and local recommendations.

Market

Hospitality Today

JUNE 11, 2025

Key takeaways Airbnb expands into hotel-style services Airbnb now offers services like massage, spa treatments, and personal training—amenities typically found in hotels—to reduce reasons travelers might avoid short-term rentals. Experts urge the industry to modernize tech and enable online bookings for experiences. Olympics 2028.

Ancillary Revenue

Little Hotelier

MAY 19, 2025

Hotel mobile ordering is a digital service that allows guests to browse menus, place orders and make payments for food, drinks and hotel services from their smartphones. How hotel food ordering system works Lets zoom in on mobile room service in hotels, which is perhaps the most common version of mobile ordering.

Upsell

Xotels

MARCH 3, 2025

Luckily, from our experience as a revenue management consulting company, we’ve learned many tools that will simplify your life, help cut-out time-consuming tasks, and also enable you to open new streams of revenue! Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships.

Revenue Management

Hospitality Tech

JULY 6, 2025

This collaboration brings a modern, intuitive, and eco-conscious solution to guest engagement while easing operations and enhancing service. This collaboration brings a modern, intuitive, and eco-conscious solution to guest engagement while easing operations and enhancing service. 7/6/2025 Olo Goes Private in $2 Billion Deal Olo Inc.,

Hotels

Hotelogix

APRIL 11, 2025

From on-site restaurants and bars to spas, gift shops, and recreational services, every outlet presents an opportunity to earn. Billing Delays: Without real-time integration, consolidating bills from various outlets becomes a manual and time-consuming task during checkout.

Revenue

Hospitality Tech

JULY 9, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets offer convenient access to hotel services, bookings, and local recommendations.

Occupancy

Hospitality Tech

JUNE 10, 2025

Intelligent assistants use machine learning and generative AI to eliminate time-consuming manual tasks, from writing job descriptions to building optimized shift schedules, built to meet the unique needs of every hourly team. Today, the award-winning service has expanded to include WhatsApp Integration.

Hiring

Hospitality Tech

JULY 8, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets offer convenient access to hotel services, bookings, and local recommendations.

Operations

Skift Blog

JUNE 15, 2025

It’s likely a more significant revenue driver compared to individual consumer sales. It will also support research and development, advisory services, and client projects. The platform by San Francisco-based Canary includes products for mobile check-in and checkout, upselling, guest messaging, and digital tipping. Qashio: $19.8

Travel

Hospitality Tech

JULY 14, 2025

Our job is to help operators make every guest visit count — whether thats boosting check averages with strategic upsells, reducing wait times with faster fulfillment, or delivering a unified technology experience that ensures every guest leaves satisfied." "Traffic is down, but expectations arent," said Amir Hudda , CEO of Qu.

Sales

Hotelogix

APRIL 24, 2025

Imagine welcoming a returning guest with their preferred room type, a note referencing their last visit, or a complimentary service they previously enjoyed. Hotelogix PMS Supports Seamless Loyalty Integration Managing a loyalty program manually is time-consuming and prone to error.

OTA

Hospitality Tech

JULY 14, 2025

According to new consumer research conducted by OpenTable: 1 54% of Americans research a restaurant before booking, and those that do spend around 21 minutes doing so. New upsell and cross-sell capabilities prompt guests with timely, high-margin add-ons at both kiosks and POS. Thats lost time in their days they cant get back.

Operations

Hospitality Tech

JUNE 10, 2025

“With new product capabilities, AI-powered tools, and Symbiosys’ offsite reach, businesses of any size can now connect with high-intent consumers seamlessly. “VAIA represents the future of hospitality service,” said Mark Cederloff, CEO of VSR. A Demo of VAIA can be viewed here.

Hiring

SiteMinder

SEPTEMBER 2, 2024

What is hotel upselling? Hotel upselling is the practice of encouraging guests to purchase additional services or upgrades during their stay, beyond their initial booking. In this blog, you’ll learn all the tips you need to make upselling a success at your business. Table of contents Why is hotel upselling important?

Upsell

Inn Quest

FEBRUARY 3, 2023

An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.

Upsell

AskSuite

MARCH 11, 2024

How can you provide the best customer service in hotels during pre-stay ? As you can see, your hotel customer service is crucial to converting these online visitors into guests. Many articles talk about the customer service during stay, but what about the assistance provided before booking ?

Services

Hotel Business

MAY 30, 2024

Stayntouch , a cloud hotel property management system (PMS) and guest-centric technology company, has unveiled UpsellPRO, an advanced upselling tool designed to expand and maximize revenue opportunities for hotels, according to the company. Prices are automated and vary based on demand.

Upsell

Social Hospitality

SEPTEMBER 10, 2023

Automation can speed up content creation while AI-integrated CMSs can turn guest’s data into useful consumer insights. Automation can gather and combine consumer data to help solve common identity challenges and deliver personalized marketing experiences. However, data management can be time-consuming and burdensome.

Market