Hotel Speak

MAY 30, 2024

The hospitality and travel industry is experiencing a spending surge, with online travel agencies (OTAs) like Expedia Group, Booking Holdings, Airbnb, and Trip.com Group collectively spending a record $4.08 Despite this optimism, the travel industry faces potential headwinds in the year ahead. Both companies surpassed $1.6

OTA 103

OTA Market Marketing Travel 103

Hospitality Today

JUNE 8, 2025

With Booking leading in direct channel growth, Expedia testing AI tools on Instagram, Airbnb scaling localized expansion, and Trip.com targeting aging travelers with storytelling, the marketing arms race shows no signs of slowing. Key takeaways Marketing spend keeps rising OTAs spent $4.5B billion in 2024. weve got you covered.

OTA 45

OTA Market Marketing Consumer 45

SiteMinder

JANUARY 8, 2025

A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels.

OTA 96

OTA Occupancy Revenue B2B 96

STAAH

APRIL 1, 2025

Managing online bookings is one of the biggest challenges for hotels today, especially when they work with multiple Online Travel Agencies (OTAs) like Booking.com, Expedia, and Agoda. It acts as a central hub that syncs your hotels availability, pricing, and bookings across all your connected OTAs in real time.

Overbooking 90

Overbooking Management OTA Revenue 90

STAAH

APRIL 29, 2025

GDS and Niche OTA Power b. With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). Pooled Inventory: Smart Inventory Distribution Forget manually allocating rooms to different OTAs.

Revenue 85

Revenue Management OTA Average Daily Rate 85

Hospitality Today

JUNE 23, 2025

JPMorgan Chase, the global banking titan, has been steadily building a travel empire. Its integrated unit, Chase Travel Group, is no longer just a credit card perks portal. It’s evolving into a full-spectrum travel platform—and it’s bringing millions of high-spending, loyalty-driven travelers with it.

Travel 40

Travel OTA Global Distribution System Hotels 40

eZee Absolute

SEPTEMBER 30, 2022

And there’s no hiding that Online Travel Agents (OTAs) are a major source for optimizing their online booking flow. It is observed that OTAs control approximately 2/3rd of all online bookings. But hoteliers often get muddled among various OTA platforms and miss out on the best ones. Top 10 OTAs to Drive Maximum Bookings.

OTA 85

OTA Hotels Accommodation Consumer 85

Hospitality Tech

JUNE 5, 2025

A year ago, Accenture’s Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. Gen AI provides an opportunity for the travel industry to reimagine the discovery and purchasing process for travelers.

Travel 52

Travel Consumer Retail Branding 52

STAAH

MARCH 3, 2025

The hotel attracts both leisure and business travellers with facilities including a swimming pool, aviary, fun bike, indoor playground, spa, sauna, steam, meeting rooms and an on-site restaurant. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms.

Revenue Management 96

Revenue Management Revenue Consumer Resorts 96

Hotel Speak

JANUARY 25, 2024

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. from $0.16 The impact on Metasearch is even more stark, more than doubling from $0.21

OTA 110

OTA Cost Per Click Hotels Cancellation 110

STAAH

MAY 25, 2025

With offerings tailored for both leisure and business travellers including well-appointed rooms, conference facilities, swimming pools and authentic culinary experiencesSentrim is more than a hotel group. Real-time two-way sync with connected channels and systems meant no more discrepancies, overbookings, or time-consuming manual mapping.

Overbooking 89

Overbooking Hospitality OTA Upsell 89

STAAH

MAY 28, 2025

trillion by 2028, with online travel agencies (OTAs) like Booking.com contributing a significant chunk to hotel bookings – accounting for nearly 40% of all online hotel reservations in some regions (Statista, 2023). To stay competitive, hoteliers must optimize their OTA operations for better efficiency and guest experience.

OTA 66

OTA Revenue Management Overbooking 66

TravelNet

AUGUST 3, 2023

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. According to a new Forbes report, Airbnb customers in summer 2023 face a whopping average of 36% in added charges above the nightly rate, and the same is probably true for other OTAs. This increases your ranking on OTAs.

OTA 98

OTA Management Occupancy Services 98

Hospitality Today

JUNE 8, 2025

It also points to a broader industry trend: the embedding of travel services within financial platforms. Key takeaways Lloyds Travel Booking is now live, offering in-app flight and hotel bookings with smart features like Price Prediction, Best Price Guarantee, and Price Drop Protection. weve got you covered.

Travel 40

Travel OTA Consumer Shopping 40

Guest Centric

JUNE 3, 2024

Reading Time: 5 minutes With the abundance of options, varying prices, and the uncertainty about making the right choice, booking travel is typically a stressful experience for consumers. Travelers often worry about whether they have selected the best hotel, if.

OTA 75

OTA Consumer Hotels Travel 75

STAAH

APRIL 20, 2025

Its modern style establishment offers comfort, convenience, relaxation, connectivity as well as quite retreat for discerning travellers. Inconsistencies across online travel agents (OTAs) was common. One of the key challenges we faced was the time-consuming task of updating allocations and rates on different extranets.

Revenue 75

Revenue OTA Shopping Revenue Management 75

STAAH

MARCH 4, 2025

With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digital marketing. Solution: Implement an omnichannel strategy by being active on platforms where your guests are, whether thats Google, Instagram , Facebook, or travel forums.

Digital Marketing 87

Digital Marketing Market Marketing Hotels 87

TravelNet

JULY 20, 2023

Listing your short-term rentals on Online Travel Agencies (OTAs) can amplify your visibility and attract potential guests, a phenomenon known as the Billboard Effect. As customers come to OTAs with specific desires, it’s crucial for hosts to meet and even exceed the expectations of prospective guests.

OTA 98

OTA Cancellation Branding Shopping 98

Social Hospitality

MAY 8, 2025

To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. Influencer marketing is shifting toward micro and nano influencers , who speak to smaller but more engaged travel communities, often with better results.

Digital Marketing 130

Digital Marketing Hotel Marketing Market Marketing 130

Hotel Speak

JANUARY 28, 2025

With single-solution platforms, hoteliers can embrace simplicity, efficiency, and innovation to meet the demands of modern travelers. This fragmented approach results in siloed data, time-consuming manual tasks, and an increased risk of errors. Imagine this: Using one PMS for bookings. Another channel manager for distribution.

Management 93

Management Hospitality Revenue Management Revenue 93

Hospitality Today

JUNE 8, 2025

He discusses how these agents are evolving from passive assistants to active participants in the travel planning and booking process. He discusses how these agents are evolving from passive assistants to active participants in the travel planning and booking process. weve got you covered.

Travel 40

Travel OTA Consumer Shopping 40

Hotel Management

MAY 22, 2024

trillion travel market. We know Expedia Group has valuable travel insights. What are you seeing in terms of the global travel outlook? The global travel market is currently worth US$2.3 The global travel market is currently worth US$2.3 trillion and it will probably be somewhere in the region of US$3.2-US$3.5

Travel 130

Travel OTA Marketing Market 130

Hospitality Tech

JUNE 5, 2025

6/5/2025 One Bad Click Could Cost You the Booking Conviva’s 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.

Consumer 52

Consumer Retail Travel Branding 52

Boutique Hotel News

DECEMBER 20, 2022

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs.

Travel 124

Travel Hotels Branding Consumer 124

Inn Quest

JUNE 6, 2023

When it comes to the future of online travel agencies (OTAs) and their role in the hospitality industry, there are a few key trends and factors to consider. In this post, let us focus on the reasons that will point toward the predictions and trends that have impacted OTAs.

OTA 52

OTA Hospitality Cancellation Consumer 52

SiteMinder

OCTOBER 19, 2022

As dynamic travellers evolve, their changing behaviours and preferences are having very real impacts on the hoteliers seeking to attract and engage them. But what do SiteMinder’s global traveller trends mean specifically for hotel groups and chains, and how have the needs of their guests evolved?

Travel 98

Travel Accommodation Hotels Consumer 98

STAAH

APRIL 20, 2025

Its modern style establishment offers comfort, convenience, relaxation, connectivity as well as quite retreat for discerning travellers. Inconsistencies across online travel agents (OTAs) was common. One of the key challenges we faced was the time-consuming task of updating allocations and rates on different extranets.

Revenue 57

Revenue OTA Shopping Revenue Management 57

Hotel Speak

APRIL 18, 2025

But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy. With the advancement of tech, data analytics, and changing consumer behavior, you may not need to lean on aggressive discounts to drive performance.

Revenue 93

Revenue Average Daily Rate Revenue Management Hotels 93

Hospitality Tech

JUNE 9, 2025

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews. For more information on Quore, visit www.quore.com.

Operations 52

Operations Management Consumer Branding 52

Hospitality Tech

JUNE 5, 2025

An original equipment manufacturer for the hospitality industry’s top hotels, consumer digital signage, and airline seatback video players, Enseo became a full-service hospitality integrator in 2013, delivering brand customization. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.

Consumer 52

Consumer Retail Travel Branding 52

Little Hotelier

APRIL 21, 2025

Currently, around 95% of Wawowows guests are domestic travelers, with the remainder being international tourists. At that time, Wawowow wasnt listed on any online travel agent (OTA) platforms. This process was not only time-consuming but also made it nearly impossible to attract international guests.

Operations 52

Operations OTA Management Consumer 52

gcommerce

JANUARY 7, 2025

The Path to Profitability in 2025: A Hotel Marketer's Guide In today's dynamic hospitality landscape, understanding consumer behavior is crucial for hotel marketers to thrive. Battling OTAs for Direct Business As hospitality digital marketing has progressed, so have the strategies and tactics used by hotels and OTAs to win customers.

OTA 105

OTA Digital Marketing Hotel Marketing Market 105

Hospitality Tech

JUNE 9, 2025

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews. For more information on Quore, visit www.quore.com.

Consumer 52

Consumer Branding Hotels Operations 52

SiteMinder

JUNE 29, 2023

What is an OTA channel manager? An OTA channel manager is a tool used to manage online travel agents (OTAs) in a single platform. The OTA channel manager syncs your hotel prices and availability across your property management system (PMS) and all connected OTA channels such as Booking.com, Expedia, and Airbnb.

OTA 52

OTA Management Revenue Occupancy 52

Cloudbeds

NOVEMBER 15, 2024

Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings. Instead of just segmenting by business travelers and leisure travelers – hotels can differentiate by weekday business travelers or high-spend leisure travelers, for example, and target them with different offers and promotions.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

Hotel Speak

DECEMBER 31, 2023

Artificial Intelligence (AI) is undoubtedly reshaping the world, and the travel industry is no exception. From asking ChatGPT for travel recommendations to accessing AI on OTAs, travelers are looking for ways to speed up the planning process. This introduction of AI is not unwarranted.

Business 94

Business Travel OTA Intent 94

Hospitality Today

SEPTEMBER 12, 2024

Booking.com and Expedia are experience slowing travel growth as cash-strapped consumers become more cost-conscious and seek "value play" vacations

OTA 45

OTA Travel Consumer 45