Hotel Management

JANUARY 30, 2025

Released during this weeks Americas Lodging Investment Summit (ALIS) in Los Angeles, California, the report highlights the industry’s resilience and potential for growth as it adapts to evolving travel patterns and consumer preferences. Through November 2024, global hotel demand reached a staggering 4.8

Real Estate 261

Real Estate Hotels Branding Marketing 261

eHotelier

JUNE 26, 2025

As hotels and resorts face increasing competition and evolving guest expectations, the need to streamline operations while enhancing guest experiences has never been more pronounced. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.

Operations 52

Operations Services Hospitality Business 52

eHotelier

JUNE 11, 2025

As hotels and resorts face increasing competition and evolving guest expectations, the need to streamline operations while enhancing guest experiences has never been more pronounced. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.

Operations 52

Operations Revenue Management Services Hospitality 52

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.

Operations 52

Operations Management Consumer Branding 52

Hotel Management

DECEMBER 18, 2024

As an owner-operator group, we leverage our expertise in operations and development to integrate purposeful sustainability into our hotels, resorts, and serviced suites.

Hotels 130

Hotels Tourism Consumer Operations 130

Skift Blog

OCTOBER 6, 2023

Still, advancements in AI are set to reverse this focus, placing the experience at the center of why consumers choose to travel. Skift Take: In the past decade, online travel has prioritized logistics over experiences. Selene Brophy Read the Complete Story On Skift

Consumer 321

Consumer Travel Operations 321

Hotel Management

NOVEMBER 12, 2024

It’s a tough operating environment for hoteliers with rising labour and energy costs but they have kept room rates low to increase demand. We’re hoping for a busier holiday period and already seeing many consumers booking early for the best value rooms and locations,” he added. The average nightly room rate last month was $232.86

Occupancy 130

Occupancy Accommodation Consumer Hotels 130

Lodging

APRIL 14, 2023

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn, according to a recent CBRE report. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel.

Occupancy 261

Occupancy Consumer Branding Hotels 261

Hotel Management

MARCH 7, 2024

Three in four travellers (77%) say climate concerns will have an impact on their travel or booking behaviour, according to this report, and it will result in people travelling less frequently (11%); flying less (14%); and actively seeking sustainable accommodation providers or tour operators (10%). Consumer focus on wellness is here to stay.

Consumer 130

Consumer Travel Accommodation Business 130

Hotel Management

JUNE 17, 2025

Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. All costs are managed by the operator.

Services 130

Services Operations Management Hiring 130

Skift Blog

JANUARY 11, 2024

Still, most consumers remain unaware of its extensive offering, underscoring the opportunity for the experience economy in 2024. Skift Take: Viator is one of the most prominent players in selling tours and activities online. Selene Brophy Read the Complete Story On Skift

Branding 297

Branding Market Marketing Consumer 297

Hotel Management

APRIL 18, 2023

Tapping into group buying power can make a significant difference for hotel operators when sourcing day-to-day products and investing in capital equipment. The post Smart procurement streamlines hotel operations appeared first on Hotel Management.

Operations 130

Operations Shopping Hotels Scale 130

Skift Blog

MARCH 29, 2023

Skift Take: Southeast Asia, known for its tech-savvy, mobile first consumers, has as an experiences sector that is 80 percent offline, presenting widespread opportunities for the region's tours and activities landscape to become digitized. Selene Brophy Read the Complete Story On Skift

Consumer 290

Consumer Operations Travel 290

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.

Operations 52

Operations Hospitality Upsell Sales 52

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.

Operations 52

Operations Hospitality Upsell Sales 52

eHotelier

MAY 5, 2025

Hotel operators have only recently begun mastering digital marketing to effectively reach consumers. Just as many are catching their breath, a new revolution is well underway.

Market 78

Market Marketing Hotel Marketing Digital Marketing 78

Little Hotelier

APRIL 21, 2025

The exhausting challenge of manual labor Before adopting a property management system, all of Wawowows operations were handled manually. This process was not only time-consuming but also made it nearly impossible to attract international guests. Reservations were recorded using basic note-taking and communication via social media.

Operations 52

Operations OTA Management Consumer 52

Hotel Management

APRIL 8, 2025

Accor is Australias largest hotel operator with more than 350 hotels, resorts and apartments nationally and over 100 in Queensland. Accor Pacific Chief Operating Officer PM&E, Adrian Williams, said the strength of Queensland bookings was particularly encouraging.

Tourism 130

Tourism Events Occupancy Hotels 130

Hotel Management

JUNE 12, 2023

Rising inflation, soaring interest rates and economic uncertainty are causes for concern for consumers across the globe. In her more than 20 years with Accor, including as Chief Commercial Officer for Accor Northern Europe throughout the pandemic, Lamouche has observed a plethora of consumer travel trends. Lamouche explained.

Travel 262

Travel Consumer Occupancy Branding 262

Skift Blog

APRIL 12, 2023

Skift Take: A consumer platform for virtual travel was probably doomed no matter what. But its founder tried, grieved the loss, and is now moving on with a pocketful of lessons and his head held high. Justin Dawes Read the Complete Story On Skift

Closing 264

Closing Travel Consumer Operations 264

Hotel Management

MAY 13, 2024

How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? The 19 brands that we operate in PME need to have personality because the new consumer is changing. We have Emirates Holidays; and we’ve got a big play on ride operators.

Branding 279

Branding Consumer Marketing Market 279

Skift Blog

MAY 23, 2023

Skift Take: Consumers are inundated with advertising noise. As a result, travel brands are exploring alternatives to grab attention. Selene Brophy Read the Complete Story On Skift

Branding 246

Branding Travel Consumer Operations 246

Skift Blog

JULY 18, 2023

Skift Take: TUI Group is one of the first companies to test how it can use a generative AI chatbot to help consumers search through its own portfolio of products. Justin Dawes Read the Complete Story On Skift

Consumer 246

Consumer Operations Travel 246

Hotel Management

JUNE 6, 2023

While top-line performance advances, growing operating expenses are projected to limit profit growth over the remainder of the year. Gross operating profit per available room (GOPPAR) was also recovered in 2022 with limited growth forecasted for 2023 and more sizable gains projected in 2024. and 1.3%, respectively.

Forecasting 264

Forecasting Average Daily Rate Occupancy Tourism 264

Cloudbeds

NOVEMBER 15, 2024

While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

Hotel Management

MAY 21, 2024

It has been an exciting few years with TFE Hotels going from strength to strength in a short space of time,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick. The launch of Phase One comes amid the group’s ongoing international expansion and recent introduction of hotel testing lab MM:NT. “It

Consumer 289

Consumer Operations Business Marketing 289

SiteMinder

JANUARY 21, 2024

In its six years of operation, bai Hotel Cebu has consistently prioritised providing outstanding service without unnecessary hassle. SiteMinder’s channel manager, hotel business intelligence, and PMS integration played a crucial role in streamlining the hotel’s operations.

Operations 98

Operations Revenue Revenue Management Hotels 98

Hotel Speak

MARCH 8, 2024

Yet it’s not just rising food costs causing challenges to hotel operators. Data from CoStar showed that the total operating expenses per available room in the U.S. Amid market challenges like high consumer goods and labor costs, hotel operators must stay nimble and implement strategies to safeguard their profitability.

Operations 104

Operations Hotels Consumer Events 104

Social Hospitality

JUNE 11, 2025

How does Referral Marketing operate? Roughly three-quarters of consumers believe that suggestions from others positively affect what they decide to buy, and most also believe suggestions from people they know. Continue to monitor the operation of your program and make adjustments as needed. Let’s break it down.

Market 130

Market Marketing Consumer Business 130

Hotel Speak

NOVEMBER 25, 2024

With many of these trends only focusing on the business and operational needs of the hotelier, their implementation may not be the best thing for consumers. A PMS should aim to maximise efficiency without complicating operations, streamlining tasks so everything runs smoothly and reliably.

Hospitality 104

Hospitality Consumer Hotels Services 104

Hotel Management

JANUARY 9, 2025

On the consumer side, Wong is eager to drive brand awareness in these markets and increase direct bookings through SLH. We are quite fortunate that we’ve been able to sign about 22 new member properties in Asia Pacific this year. Next year, we’ll get more signings into Australia and New Zealand.

Consumer 147

Consumer Management Accommodation Marketing 147

Hotel Management

JUNE 15, 2023

The post Ramada Encore by Wyndham makes Japanese debut appeared first on Hotel Management.

Resorts 246

Resorts Consumer Dining Branding 246

Hotel Speak

JANUARY 28, 2025

Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload. This fragmented approach results in siloed data, time-consuming manual tasks, and an increased risk of errors.

Management 94

Management Hospitality Revenue Management Revenue 94

Skift Blog

APRIL 24, 2023

Canada's proposed legislation could force airlines to pay up when operations go wrong. Skift Take: Passengers are tired of empty apologies. Dennis Schaal Read the Complete Story On Skift

Services 278

Services Operations Consumer 278

STAAH

JUNE 22, 2025

Overbookings were a concern, and ensuring rate parity across channels consumed valuable time. Results: Smoother operations, less admin and happier guests STAAH lived up to its promise of a seamless connection with fewer overbooking issues and manual errors leaving guests much happier and the brand reputation stronger.

OTA 97

OTA Revenue Overbooking Revenue Management 97

STAAH

MARCH 3, 2025

Manual rate updates time consuming and error-ridden Before STAAH , Grand Sunshine Resort had significant day-to-day challenges in managing room rates, availability and guest reviews. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms.

Revenue Management 95

Revenue Management Revenue Consumer Resorts 95

Hotel Business

JUNE 12, 2025

Simultaneously, the extended-stay segment has emerged, over the years, as a powerhouse, representing 40% of pipeline projects (2,535 projects) and 35% of rooms (258,945 rooms), underscoring the shift in consumer preferences toward accommodations that blend hotel conveniences with home-like features.

Pipeline 90

Pipeline Construction Closing Forecasting 90