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3 Ways Integrating Your POS With Your CRM Will Transform Your Guest Experience

Hotel Speak

First up is a point of sale system (POS), used to process check-in transactions; second is a CRM system , installed to help your team manage interactions with each guest and store their data for any future exchanges. Integrating a hospitality POS system with hotel management software is also a serious game-changer for hotelier efficiency.

Services 105
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How decision intelligence unlocks hotel data for better insights

Cloudbeds

This scalability is especially valuable for hotels – as more information is collected about guest behavior, booking trends , and occupancy patterns the more precise rate adjustments, inventory management, and marketing strategies will be in the future. Why it’s important for hotels? Why it’s important for hotels?

Upsell 105
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Hotel commercial strategy: Solutions and optimisation guide

SiteMinder

What is a hotel commercial strategy? A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenue management and distribution efforts to maximise total hotel revenue. It aims to drive profitability and improve competitiveness in the market for a hotel business.

Hotels 52
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10 Digital Marketing Mistakes Hotels Often Make (and How to Fix Them)

STAAH

According to a BrightLocal survey, 87% of consumers read online reviews before making a booking decision. Use STAAH ReviewMinder to track reviews across platforms and manage guest sentiments effectively. Not Leveraging Hyper-Personalization Personalized marketing is no longer optional, it’s expected.

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EBITDAR explained: Driving financial health for hotels

Cloudbeds

The costs above are excluded because they would skew earnings results since they are either beyond managements control, non-cash expenses, or one-off costs. Although management is expected to have strategies in place to minimize tax expenses, taxes do not depend on operational efficiency and can vary from region to region.

Revenue 40
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Freshly Brewed for 2025: Effective Marketing Techniques for Hoteliers in the USA

eZee Absolute

As we march into 2025, you as a hotelier and accommodation owner have a unique opportunity to refresh your marketing strategies and win over a new generation of travelers. So, lets roll up our sleeves and dive into the marketing techniques that will make your hotel the talk of the town in 2025. Ready to keep up? Even better.

Market 52
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Hotel Mobile Marketing – 12 Fool-Proof Strategies

MediaBoom

Get My Free Audit Should My Hotel Use Mobile Marketing? Hoteliers would be remiss not to integrate an aggressive mobile marketing strategy. Consumers are now using mobile devices for everything related to travel, from investigating travel destinations to booking hotels. Hotel Mobile Marketing Strategies 1.

Market 53