Hospitality Tech

JUNE 11, 2025

VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk.

Hospitality

Hotel Management

MAY 29, 2025

Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. Whether its the moment a guest browses your booking engine, walks through your lobby, dines at your restaurant, or checks out your spa offerings the retail mindset says: this is a moment to create value for them and for us.

Revenue Management

Social Hospitality

MAY 8, 2025

AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget.

Digital Marketing

Hospitality Today

JUNE 23, 2025

These are guests looking for elevated experiences, and they tend to spend more—on suites, spa treatments, dining, and excursions. Corporate crossover : The Frosch acquisition brought in a large portfolio of managed corporate travel. weve got you covered.

Travel

Hospitality Tech

JUNE 16, 2025

Energy efficiency without compromise Continuing PPDS’ relentless focus on delivering energy conscious solutions for the industry, and supporting customers with their sustainability goals, the Philips Unite LED 6000 Series All In One includes the company’s ultra-low standby mode, consuming less than 0.5 Agilysys Book with S.P.E.N.D.

Operations

Hospitality Tech

JUNE 17, 2025

HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 The R370 solution enables secure, reliable and easy-to-manage wireless coverage in guest rooms, small lobbies and small dining areas to enhance guest satisfaction.

Hotels

Hospitality Tech

JULY 9, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets also drive revenue by upselling dining, spa services, and experiences.

Market

Xotels

MARCH 3, 2025

Luckily, from our experience as a revenue management consulting company, we’ve learned many tools that will simplify your life, help cut-out time-consuming tasks, and also enable you to open new streams of revenue! Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships.

Revenue Management

Hotelogix

APRIL 11, 2025

Billing Delays: Without real-time integration, consolidating bills from various outlets becomes a manual and time-consuming task during checkout. Multiple Folios per Guest: When systems aren’t connected, separate folios are created for services like dining, spa, or bar.

Revenue

Hospitality Tech

JULY 9, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets also drive revenue by upselling dining, spa services, and experiences.

Occupancy

Hospitality Tech

JULY 6, 2025

The tablets also drive revenue by upselling dining, spa services, and experiences. Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services.

Hotels

Hospitality Tech

JUNE 10, 2025

Intelligent assistants use machine learning and generative AI to eliminate time-consuming manual tasks, from writing job descriptions to building optimized shift schedules, built to meet the unique needs of every hourly team. “Travel is an $11 trillion market,” Bidner said.

Hiring

Hospitality Tech

JULY 8, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets also drive revenue by upselling dining, spa services, and experiences.

Operations

Hospitality Tech

JULY 14, 2025

Our job is to help operators make every guest visit count — whether thats boosting check averages with strategic upsells, reducing wait times with faster fulfillment, or delivering a unified technology experience that ensures every guest leaves satisfied." Golden Corral Favorites features dine-in, drive-thru, digital ordering and pickup.

Sales

Hotelogix

APRIL 24, 2025

Offer options like spa vouchers, dining discounts, concert tickets, or even third-party gift cards. Hotelogix PMS Supports Seamless Loyalty Integration Managing a loyalty program manually is time-consuming and prone to error. Smart upselling becomes effortless when you know exactly what your loyal guests value. A: Absolutely.

OTA

Hospitality Tech

JULY 14, 2025

According to new consumer research conducted by OpenTable: 1 54% of Americans research a restaurant before booking, and those that do spend around 21 minutes doing so. New upsell and cross-sell capabilities prompt guests with timely, high-margin add-ons at both kiosks and POS. Thats lost time in their days they cant get back.

Operations

Hospitality Tech

JUNE 10, 2025

“With new product capabilities, AI-powered tools, and Symbiosys’ offsite reach, businesses of any size can now connect with high-intent consumers seamlessly. Upselling: Intuitive upselling at just the right moment in every conversation, leading to increased AOV. as Chief Technology Officer.

Hiring

SiteMinder

SEPTEMBER 2, 2024

What is hotel upselling? Hotel upselling is the practice of encouraging guests to purchase additional services or upgrades during their stay, beyond their initial booking. In this blog, you’ll learn all the tips you need to make upselling a success at your business. Table of contents Why is hotel upselling important?

Upsell

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management

Social Hospitality

JULY 25, 2022

From a customer perspective, technology also helps better meet consumer preferences. Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. 8 Major Restaurant Tech Trends in 2022. The last few years brought staffing shortages, supply chain issues, and delivery concerns.

Upsell

Hotel Speak

MAY 30, 2024

Consumer behaviour and attitudes to F&B have shifted since the pandemic, with some outlets struggling to keep pace. Addressing lost income Revenue leaks in hospitality F&B are varied, including no-shows or – even worse – an increase in ‘dine and dash’ , food waste, and overstaffing.

Consumer

Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. Ask your staff to recommend your best bottle during their next dining interaction.

Upsell

Intelity

JULY 11, 2023

This means it’s imperative to woo consumers by leaning into what they want and finding ways to make those things happen seamlessly. Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue.

Upsell

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections. “Our

Operations

Boutique Hotel News

NOVEMBER 2, 2022

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. Shoppable content taps into consumer desires.

Retail

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. Upselling and cross-selling strategy pricing Upselling and cross-selling revolve around enhancing guest value.

Yield Management

Hotel Business

NOVEMBER 27, 2023

Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue. Or for properties with in-house dining, the device could be set up to recommend the daily dinner special or happy hour options in the lobby bar. It makes the entire experience feel personalized and unique—perfect for #influencer culture.

Business

Cloudbeds

FEBRUARY 28, 2024

If the components aren’t integrated, the revenue manager must perform these tasks manually, a time-consuming and error-prone process. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue.

Revenue Management

Little Hotelier

MARCH 20, 2023

We can also see that chatbots are becoming more popular in general, given 88% of consumers had an interaction with one in the previous year. Hotels can take the same approach to selling rooms, upselling guests, and selling extras. Hotels can often be slow adopters of new technology, leaving some guests frustrated.

Hotels

Inn Quest

MAY 11, 2023

Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. It is more convenient for guests to enjoy a full dining experience while staying on the property when breakfast, lunch or dinner are included in the room rate.

Revenue

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality

Cloudbeds

SEPTEMBER 12, 2024

Guest experience Managing and personalizing the guest experience was once a time-consuming and tedious process. However, responding to each review can be quite time-consuming, especially if you want to personalize replies and avoid boilerplate formulas.

Hospitality

Cloudbeds

SEPTEMBER 20, 2024

Managing multiple revenue centers—such as restaurants, snack bars, rooftop or poolside bars—without a unified system is time-consuming, error-prone, and leads to a fragmented experience for the guest. You want to save time Time is one of your most valuable resources, and most costly expenses.

Revenue

Hospitality Tech

JULY 6, 2025

Holder has over 25 years of experience with Krispy Kreme, including as Senior Director of Consumer Insights, and has led brand marketing, innovation, research & development, and manufacturing services. The tablets also drive revenue by upselling dining, spa services, and experiences.

Operations

Cloudbeds

JUNE 5, 2024

McGuire and Jeannette Ho—included in their book Hotel Pricing in a Social World: Driving Value in the Digital Economy —showed that: “lowering the price of a badly rated and negatively reviewed property provides no additional value in the minds of consumers.” Hotels Quality. Reputize.

Revenue Management

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations