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Hotel revenue management isn’t just about pricing rooms. Yet, time and again, we find that hotels, especially independent and boutique properties, are making avoidable hotel revenue management mistakes that silently bleed revenue. This is one of the most damaging hotel revenue management mistakes in today’s dynamic market.
In the revamped version of the WPM — the June edition is more than a diagnosis — it’s a strategic tool for revenue and distribution teams to focus efforts on Disruptive players, where action is urgent. Controlling the payment process is key to detecting undercutting in real time and responding effectively.”
Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. It’s not just a booking engine; it’s a direct revenue driver. Highlight benefits like “Close to the venue,” “Book direct for free parking,” or “Weekend package deal.” Make your first impression count.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “ Receive daily leadership insights and stay ahead of the competition.
Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. Guests using kiosks generate 70% more upsellrevenue per check-in than those checking in at the front desk. Upsell and loyalty are increasingly tied to digital touchpoints.
In his new role, Bryant will lead all sales and marketing initiatives, with a focus on driving revenue, fostering sales goals and building strategic partnerships that deepen the hotel’s connection to West Hollywood’s cultural and creative communities. Receive daily leadership insights and stay ahead of the competition.
As a result revenue was missed and the guest experience in bookings was below par. With STAAH channel manager , the team had greater control over revenue from corporate bookings to last-minute leisure travellers. This helps the revenue team implement dynamic pricing strategies based on demand trends and market movements.
According to the announcement, this automation helps accelerate cash flow and frees up hotel staff from manual processes, allowing them to focus on guest experience and revenue-generating activities. Smith, Handy will oversee the companys integrated commercial strategy, which includes sales, revenue management, marketing, and e-commerce.
Flexible and scalable, our growing roster of mutual clients includes Mandarin Oriental and Four Seasons, with hotels typically experiencing a 20% to 40% boost in F&B revenue following deployment.â This partnership marks a significant advancement in the evolution of luxury hospitality across the globe.
How Do AI Assistants Boost Direct Bookings and Revenue? AI agents are powerful revenue enablers and can enhance direct bookings because they operate 24/7, engage website visitors, and take over non-sales tasks. Let’s break down the key ways AI drives direct revenue. check-in instructions, upsells, loyalty offers).
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Guests using kiosks generate 70% more upsellrevenue per check-in than those checking in at the front desk.
VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent. Guests using kiosks generate 70% more upsellrevenue per check-in than those checking in at the front desk.
Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights. Its purpose is not only to report what happened, but to reveal trends, inefficiencies, and revenue opportunities that would be difficult to detect manually.
Tools like smart dashboards and AI-powered messaging flows aren’t just simplifying operations—they’re increasing revenue and guest satisfaction by acting on real-time insights. Its purpose is not only to report what happened, but to reveal trends, inefficiencies, and revenue opportunities that would be difficult to detect manually.
By combining time sensitivity with a clear value incentive, Baltivia Sea Resort effectively nudges guests to complete their booking on the spot, driving conversions and maximizing direct revenue during the peak travel season. The Layer is carefully crafted to enhance the allure for local travelers seeking a luxury escape close to home.
While digital tools and AI-driven booking platforms continue to gain traction, recent findings from the Travel Dreams report by Amadeus reveal that human expertise still plays a central role in shaping travel decisions—and driving revenue. Reserve your spot today to maximize your campaign’s impact before the deadline closes!
Closing of this transaction is expected in the coming months, with the hotel scheduled to open in 2029. PPHE has entered into an agreement to acquire a mixed-use development site, which will be developed into a Radisson RED lifestyle hotel with a minimum of 182 bedrooms, restaurant, bar, gym and office space.
The new partnership and integration will unlock a powerful set of AI-driven toolsâincluding contactless mobile check-in and checkout, real-time guest messaging, identity verification, and revenue-generating upsellsâseamlessly embedded within the Visual Matrix PMS environment. The joint solution is now available to restaurant partners.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. Lets Guests Reserve Package Entitlements With Zero Staff Involvement Agilysys Inc. announced the launch of Agilysys Book with S.P.E.N.D.
âBy combining Duettoâs robust revenue data with THNâs powerful direct booking platform, hotels can now deliver highly personalized and timely offers to potential guests, driving conversion and maximizing revenue,â said John Lingos-Webb, VP of Global Partnerships & Alliances at Duetto.
Her philosophy aligns closely with Ginobbi Group’s broader mission: to build a globally recognised model of hospitality that blends entrepreneurial vision with emotional insight, architectural beauty with operational rigor, and heritage with innovation. Receive daily leadership insights and stay ahead of the competition.
The result is a fully integrated platform that empowers operators to streamline operations, drive revenue, and elevate the guest experience from pre-arrival through the on-property journey. Lets Guests Reserve Package Entitlements With Zero Staff Involvement Agilysys Inc. announced the launch of Agilysys Book with S.P.E.N.D.
Focus on portfolio-level ROI, not just top-line revenue It’s tempting to chase growth for its own sake—more listings, more channels, more exposure. That’s how you increase revenue without increasing overhead or cutting corners on service. And remember, analytics doesn’t stop at revenue. Are service tickets closed on time?
âOur AI solutions are crafted in close partnership with customers, purpose-built for hospitality, and deeply inspired by hoteliersâ day-to-day workflows. Modern UX and functionality : Includes support for multi-property search, voice input, upsells, and voucher useâall within a sleek, uninterrupted interface.
These models often lack the context and transparency revenue managers need to understand pricing decisions. The result is a fully integrated platform that empowers operators to streamline operations, drive revenue, and elevate the guest experience from pre-arrival through the on-property journey. Agilysys Book with S.P.E.N.D.
A slow response isn’t just poor form—it’s a business leak, dripping revenue and eroding brand perception, one missed message at a time. It’s part of your revenue engine. Make it fluent in upsell. Just close the gap between interest and interaction. And that’s before we even talk about the reputation cost.
Accounting â RDP streamlines revenue and expense reporting by providing a more accurate picture of an ownerâs or propertyâs financial performance. To make this technological achievement even more compelling, HCNâs new ad-supported revenue model makes the entire platform highly subsidized with a possible revenue share for hotels.
An AI agent powered by large language models (LLMs) can respond instantly, confirm availability, upsell a suite with pet amenities, and share relevant reviewsall within the same conversation. Real-Time communication that potentializes revenue growth Travelers demand immediate, accurate answers. AI is helping them do exactly that.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. âBut without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction. Agilysys Book with S.P.E.N.D.
It also allows their teams to prioritize guest engagement, upsell opportunities, stay enhancements and simplify the IHG One Rewards enrollment process. HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company.
He has worked closely with Gibbs and the entire Yum! 6/16/2025 HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels Infor announced a preferred partnership between its Infor Hospitality Management Solution (HMS) and Plusgrade, the global leader in ancillary revenue solutions.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. âBut without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction. Agilysys Book with S.P.E.N.D.
âWhat truly makes Gametime stand out is its ability to meet the specific needs of limited-service hotels while aligning seamlessly with our overall revenue management strategy. With 1Huddle, were helping our partners train faster, drive adoption, and ultimately boost revenue." GameTime is already in use.
7/24/2025 Hospitable Revamps Guest Portal to Help Hosts Boost Revenue and Automate Security Property management software company Hospitable today announced a major upgrade to its Guest Portal, designed to consolidate critical guest interactions into one intuitive and professionally branded experience.
Stay Package Entitlement New Dynamic ) , a technology breakthrough that increases ancillary revenue and guest personalization by simplifying how hotels sell and fulfill packages. Lets Guests Reserve Package Entitlements With Zero Staff Involvement Agilysys Inc. announced the launch of Agilysys Book with S.P.E.N.D.
With causal and multi-modal AI at its core, the companyâs innovative smart hospitality engine , Cloudbeds Intelligence, unifies departments to deliver unmatched decision-making intelligence for revenue managers, marketers, GMs, and operations staff. Tonic POS is available to restaurants using OpenTable in the United States.
Canary recently closed a series D round of $80 million at a valuation of $600 million. The platform by San Francisco-based Canary includes products for mobile check-in and checkout, upselling, guest messaging, and digital tipping. Canary has doubled revenue every year for the past few years, Narula said.
âBy combining Duettoâs robust revenue data with THNâs powerful direct booking platform, hotels can now deliver highly personalized and timely offers to potential guests, driving conversion and maximizing revenue,â said John Lingos-Webb, VP of Global Partnerships & Alliances at Duetto.
The tablets also drive revenue by upselling dining, spa services, and experiences. âVoloâs intuitive platform and exceptional support made this transition seamless, and weâve already seen increased engagement and revenue,â said Hansen. He has over 20 years of global experience across finance, strategy, and operations.
With causal and multi-modal AI at its core, the companyâs innovative smart hospitality engine , Cloudbeds Intelligence, unifies departments to deliver unmatched decision-making intelligence for revenue managers, marketers, GMs, and operations staff. Tonic POS is available to restaurants using OpenTable in the United States.
It’s time we take a real close look at how accessible hotel rooms are revolutionizing the travel experience for everyone. 👉 Read Also - Hotel PMS UX: Improve Revenue & Staff Workflow The Must-Have Features of Accessible Hotel Rooms Now, let’s dive into the nitty-gritty of what makes a hotel room truly accessible.
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