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Exclusive: Trilogy Hotels closes first year with 13 hotels and big ambitions for 2025

Hotel Management

Headed up by Scott Boyes as CEO, Tony Ryan as Executive Chairman and Grant Alchin as Chief Operating Officer, the trio bring a collective industry experience of more than 90 years, extending across operations, commercial and legal, finance and asset management. Add to that, a growing team of experienced hotel industry leaders.

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Hoteliers: Time to Rethink Training Before Your Next New Hire Walks Out

Hospitality Tech

New hires still face thick binders full of checklists, classroom-style sessions, and clunky LMS platforms that feel decades out of date. Hotel staff turnover rates average 73.8% , with most new hires leaving within their first 90 days, precisely when training should be helping to cement new staff’s commitment to a long-term role.

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Hotel terminology: A complete guide for hotel owners

SiteMinder

This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. Plus, industry-standard terminology cuts new hire training time, boosting productivity from day one.

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AHICE Aotearoa ends on a high with 2026 dates announced

Hotel Management

Panellists emphasised the importance of integrating technology to enhance guest experiences, improve operational efficiency, and support sustainability targets, with calls for better data utilisation and a unified industry voice. AHICE sessions recommenced with The Investors’ Outlook, presented by TFE Hotels, led by JLL’s Nick Thompson. “We’ve

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Alessia Meli appointed Chief Operating Officer (COO) at Ginobbi Group

eHotelier

Her professional journey has been defined by operational leadership in international hotel brands and high-end hospitality ventures, including periods of transformative change and brand repositioning. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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Turnberry names Mary Rogers EVP, hospitality operations

Hotel Business

Owner, operator and developer Turnberry has appointed Mary Rogers as EVP, hospitality operations. With a focus on value creation, enhancing guest engagement and elevating service standards, Rogers will lead all aspects of Turnberry’s hospitality operations and will oversee hospitality leadership teams across all properties.

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MHC promotes Jesse Kremer to VP, hotel operations

Hotel Business

Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. He also works closely with the VPs of other disciplines within MHC to ensure continuity in service excellence for both internal customers and ownership groups.