Little Hotelier

JUNE 30, 2023

What is the Expedia cancellation policy? Expedia provides a cancellation policy that allows users to cancel or modify their reservations without any charges or penalties within the first 24 hours. Knowledge of Expedia’s refund policy is a crucial aspect of managing a small hotel business effectively.

Cancellation 52

Cancellation Revenue Revenue Management Management 52

Little Hotelier

APRIL 28, 2023

What is a hotel cancellation policy? Hotel cancellation policies offer hotel guests the opportunity to cancel their booking up until a certain amount of days before check-in. Once this date has passed, the hotel might charge the guest a set cancellation fee, a percentage of the booking, or the full amount.

Cancellation 52

Cancellation Hotels Events Revenue 52

Hotel Management

JUNE 27, 2024

Virgin Australia cancelled only 1.72 It was Virgin Australia’s best result in two years for both on-time performance and cancellations and marks an improvement of 26.4 April 2024 marked a return to pre-COVID levels of on-time performance and cancellations for Virgin Australia. per cent and completed 98.3

Cancellation 130

Cancellation Operations Management Travel 130

SiteMinder

APRIL 7, 2025

With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind. Hoteliers benefit from a quick, automated process that requires no ongoing manual management.

Revenue 52

Revenue Cancellation Operations Services 52

eZee Absolute

FEBRUARY 12, 2025

AI-powered revenue management doesnt just suggest price hikes; it ensures that your pricing aligns with demand fluctuations , maximizing revenue without turning potential guests away. Dont Let Overbooking or Cancellations Kill Your Revenue With a major event like this, cancellations and no-shows are inevitable.

Revenue 52

Revenue Cancellation Overbooking Revenue Management 52

STAAH

APRIL 16, 2025

Reporting is like the front desk of your propertys performance – its where everything is tracked, logged, and managed to ensure smooth operations behind the scenes. Booking Cancellation : Monitor cancellations by arrival date or cancellation date to improve rebooking strategies and reduce revenue loss.

Cancellation 68

Cancellation Average Daily Rate Revenue Market 68

SiteMinder

JANUARY 8, 2025

Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels. In the B2B travel sector, bed banks play a pivotal role by serving as a bridge between hotels and distributors , enabling efficient room inventory management and broader market reach.

OTA 96

OTA Occupancy Revenue B2B 96

Hotel Speak

MAY 14, 2025

Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. Preparing Amenities for Increased Demand Leveraging Data Analytics for Peak Season Management 1. Also Read: Is Your Hotel Ready for the Peak Season?

Management 50

Management Forecasting Occupancy Services 50

Horizon Hospitality

JUNE 20, 2023

You might even consider requiring a credit card on file and charging a cancellation/no-show fee. If you charge a cancellation fee, be sure to explicitly state how far in advance they must cancel and explain the best way for them to do so. Just be sure your management has the communication skills to handle these conversations.

Cancellation 105

Cancellation Hiring Management Hospitality 105

Hotelogix

DECEMBER 17, 2024

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Operational Disruption: Time that staff could spend improving guest experiences is wasted on gathering documents, responding to claims, and managing disputes.

Revenue 40

Revenue Cancellation OTA Hotels 40

Cloudbeds

NOVEMBER 15, 2024

This scalability is especially valuable for hotels – as more information is collected about guest behavior, booking trends , and occupancy patterns the more precise rate adjustments, inventory management, and marketing strategies will be in the future. Why it’s important for hotels?

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

AskSuite

JUNE 27, 2025

For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity.

Services 88

Services Upsell Hotels Revenue 88

STAAH

NOVEMBER 8, 2022

Like many other areas in travel and hospitality, revenue management has dramatically changed in the last two years. We spoke to leading revenue managers on what they think lies ahead. Revenue managers have had to up their ante on monitoring local trends and populace segments to get a better understanding of demand.

Revenue Management 96

Revenue Management Revenue Management Forecasting 96

STAAH

FEBRUARY 6, 2024

The hotel overbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. By deploying this strategy a hotel is insuring itself against possible cancellations by having secured guests who can fill cancelled bookings. 6) Train your staff to manage overbookings.

Overbooking 105

Overbooking Cancellation Upsell Revenue 105

STAAH

NOVEMBER 29, 2023

The reservation retrieval capability allows you to import and filter all existing and cancelled Expedia Group reservations from 465 days in the past and 500 days in the future. Reviews are critical for travelers. Specifically, it allows you to: Retrieve reviews for multiple properties by property and unit.

Management 105

Management Cancellation Travel Business 105

SiteMinder

JULY 13, 2024

What is hotel revenue management? Hotel revenue management is the strategic distribution and pricing tactics used to sell perishable room inventory to the right guests at the right time in order to boost revenue growth. What is the primary purpose of revenue management? Why is revenue management important for the hotel industry?

Revenue Management 98

Revenue Management Revenue Management OTA 98

SiteMinder

JUNE 12, 2024

What is Yield Management? Yield management is a pricing and revenue management strategy that is used to maximise business performance. For hotels, the ultimate aim of yield management is to increase revenue by leveraging the balance between supply (available rooms) and demand (guest bookings).

Yield Management 98

Yield Management Management Revenue Management Revenue 98

STAAH

DECEMBER 13, 2023

Flexible Rate or Free Cancellation – the most popular rate types among our guests. This rate plan offers guests the option to cancel their booking for free up to 5 days before their check-in date, making it an attractive choice for those seeking flexibility. Non-refundable Rate – designed to secure more bookings and guarantee revenue.

Cancellation 103

Cancellation Marketing Market Revenue 103

Xotels

APRIL 3, 2024

We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

STAAH

JUNE 7, 2023

Find out more here Expedia Property Status and Compliance Expedia has recently introduced two new APIs – Property Status and Compliance, designed to assist properties in effectively managing their listings on Expedia. So the property can see the policy before cancelling. This applies to the Stayview and Bookings module.

Cancellation 98

Cancellation OTA Market Marketing 98

Cloudbeds

NOVEMBER 8, 2023

To provide background into the intricacies of hotel payments and how an experienced team and customized solution can be a game-changer for lodging operators, we spoke to Marcus Marcondes de Carvalho, Payments Risk Compliance Manager at Cloudbeds. Cancellations and refunds. Online travel agencies. Longer waiting periods.

Management 98

Management Cancellation Operations Hotels 98

STAAH

JUNE 17, 2025

Flexible Cancellation Policies : In an unpredictable world, flexibility matters. Integration with PMS & Channel Manager : A seamless backend makes daily operations smoother and more accurate. Promote direct booking perks like free breakfast, flexible cancellation, or early check-in.

Cancellation 83

Cancellation OTA Events Upsell 83

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.

Operations 52

Operations Management Consumer Branding 52

TravelNet

AUGUST 3, 2023

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. of booking before taxes, host pays 3%, though the rate is higher for listings in Italy or hosts with Super Strict cancellation policies. You also need to cover your expenses—from commission rates to housekeeping.

OTA 98

OTA Management Occupancy Services 98

SiteMinder

JANUARY 22, 2025

Travellers booked earlier and cancelled less, with the average booking window extending to 32 days and cancellations falling below 20%. Ireland enjoyed the longest booking lead time (47 days), while Indonesian hotels enjoyed the lowest cancellation rate (12%).

Revenue 59

Revenue Cancellation Global Distribution System OTA 59

Cloudbeds

AUGUST 21, 2023

Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. A good channel manager refreshes every minute or so, leaving an unavoidable small window where multiple guests can book the same room. All channel managers and individual channels require careful setup.

Overbooking 98

Overbooking Cancellation Occupancy OTA 98

STAAH

MAY 4, 2023

This can be used by both STAAH MAX Booking Engine and Channel Manager. 1) Booking Cancellation Report : A new report that allows a property to view and generate a report of cancellations, based on arrival or cancellation date. The property has to login to STAAH and follow the steps to reinstate cancelled booking.

Cancellation 96

Cancellation Closing Management 96

Hotel Speak

JULY 1, 2025

On the latest episode of Back of House Banter , GuestRevu’s Amy Branford sat down with Rodica Buzescu, Group Product Marketing Manager at Booking.com , and Lee-Anne Singer, Marketing Director of the Singer Group and Chairperson of FEDHASA Western Cape, to unpack what’s changed, why it matters, and how hoteliers can adapt. It depends.

KPI 57

KPI Revenue Accommodation Management 57

Hotel News Resource

OCTOBER 30, 2024

Revenue management has become increasingly complex, involving a web of segments, room types, distribution channels, discounting strategies, promotions, and cancellation policies.

Revenue 74

Revenue Cancellation Revenue Management Market 74

Hotel Speak

FEBRUARY 12, 2024

You have the flexibility to choose the commission rate, for example, 10% or 14%, and decide whether to pay for each booking or only for stays i.e. accounting for cancellations. Understanding the impact for hotels The end of commission bidding impacts hotels that rely on Google’s algorithm for bid management, charging them post-checkout/stay.

Cancellation 112

Cancellation Digital Marketing Hotels Marketing Strategy 112

Hotel Business

SEPTEMBER 3, 2024

It was also reported that Delta Airlines canceled more than 4,800 flights since the outage happened. This triggered a domino effect, impacting hotel bookings as stranded travelers frantically rebooked flights and adjusted itineraries, leading to a surge in last-minute cancellations and requests to modify their stay.

Cancellation 104

Cancellation Revenue Hotels Travel 104

STAAH

JULY 12, 2023

On Expedia Group sites, your property will show ‘Free Cancellation’ in traveller search results. In a recent survey, travellers told us that the ability to cancel and get a full refund if their plans change is one of their top considerations when booking travel.* We recommend a 100% refund for cancellations within a short.

Cancellation 98

Cancellation General Manager Travel Market 98

STAAH

NOVEMBER 28, 2023

Effectively plan and reach your business goals for 2024 with these smart revenue management and distribution tips. To cope with a highly dynamic market , improve efficiency and meet the evolving needs of guests, there have been some shifts in revenue management and distribution.

Revenue 105

Revenue Revenue Management Cancellation Hotels 105

STAAH

JUNE 10, 2025

According to Expedia Group, packages often increase booking lead time, reduce cancellation rates, and boost total spend per guest by up to 30%. STAAH users benefit from tools that make showcasing and managing packages easy across OTAs and direct channels—ensuring consistency and visibility without manual hassle.

OTA 83

OTA Hotels Travel Cancellation 83

Cloudbeds

JULY 15, 2023

For growing hospitality businesses, a channel manager is a fundamental part of successful revenue management and distribution strategy. In this guide for hospitality professionals, you’ll learn all about Channel Managers, from how they work to what makes great software for your business specifically. What is a channel manager?

Management 76

Management OTA Cancellation Overbooking 76

Inn Quest

OCTOBER 17, 2023

That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. However, when guests don’t cancel as expected, it can lead to overbooking. The question yet remains: is it the right thing to do?

Overbooking 88

Overbooking Cancellation Forecasting Occupancy 88

STAAH

JUNE 18, 2024

Allow guests to easily modify or cancel their bookings online. Technology and integration Ensure the booking engine is integrated with the Property Management System (PMS) for seamless management of reservations and guest data. Trust and security Use SSL certification to secure transactions and protect guest data.

Cancellation 105

Cancellation OTA Overbooking Accommodation 105