eHotelier

JULY 2, 2025

What Hoteliers Need to Know For hoteliers, adapting to the new system means embracing agility and focusing more intently on real-time guest satisfaction. Do stricter cancellation policies impact revenue? Frequently Asked Questions Can higher commissions influence review scores? It depends.

Accommodation 52

Accommodation OTA Revenue KPI 52

Hospitality Tech

JUNE 23, 2025

What’s being reclaimed isn’t just volume — it’s high-intent reservations that were already in motion, simply interrupted. But it points to a clear trend: today’s cautious traveler often needs a little extra reassurance to move from intent to action — and small, well-timed nudges are helping hosts recover significant revenue.

Travel 52

Travel Scale Hotels Hospitality 52

Hospitality Tech

JUNE 23, 2025

What’s being reclaimed isn’t just volume — it’s high-intent reservations that were already in motion, simply interrupted. But it points to a clear trend: today’s cautious traveler often needs a little extra reassurance to move from intent to action — and small, well-timed nudges are helping hosts recover significant revenue.

Operations 52

Operations Hospitality Scale Revenue 52

Hospitality Tech

JUNE 23, 2025

What’s being reclaimed isn’t just volume — it’s high-intent reservations that were already in motion, simply interrupted. But it points to a clear trend: today’s cautious traveler often needs a little extra reassurance to move from intent to action — and small, well-timed nudges are helping hosts recover significant revenue.

Scale 52

Scale Revenue Hospitality Operations 52

Travel Media Group

FEBRUARY 12, 2025

So I, I really want to give our audience kind of a behind the scenes look at what goes into the planning and more importantly, the programming, because it’s very, very intentional from what I’ve seen, this being my second year. And I know that’s very intentional from your team to build that in lot of meetings being done.

Hotels 52

Hotels Events Digital Marketing Intent 52

Hospitality Tech

JUNE 23, 2025

What’s being reclaimed isn’t just volume — it’s high-intent reservations that were already in motion, simply interrupted. But it points to a clear trend: today’s cautious traveler often needs a little extra reassurance to move from intent to action — and small, well-timed nudges are helping hosts recover significant revenue.

Scale 52

Scale Revenue Hospitality Operations 52

Hotel Business

NOVEMBER 15, 2022

Using technology that tracks and analyzes key touchpoints, such as guest reviews, cancellations, in-stay feedback, call propensity and relocations, can all help to build an accurate picture of the overall experience.

Travel 132

Travel Cancellation Accommodation Intent 132

SiteMinder

SEPTEMBER 26, 2022

In the ‘new normal’ of travel, 80% of travellers say it is important to have the flexibility to easily modify or freely cancel their reservation. More than simply an awakened enthusiasm for travel, travellers globally have reported strong intent to book and spend more, despite rising inflation.

Accommodation 98

Accommodation Travel Intent Cancellation 98

Hotel Speak

JANUARY 25, 2024

This, in turn, is forcing hoteliers to invest more heavily in PPC to compete with the OTAs and prevent them from claiming all of the high-intent traffic, which was historically the domain of organic search. A knock-on effect of this is that the revenues associated with organic search have fallen 15.3%

OTA 111

OTA Cost Per Click Hotels Cancellation 111

SiteMinder

MAY 25, 2023

The bottom line is that hotels can lose millions of dollars in revenue due to abandonment, especially when you also consider that guests may book a room before delaying payment, and then cancelling altogether. 5 tips from The Hotels Network 6.

Revenue 98

Revenue Cancellation Accommodation Hotels 98

Hotel Business

SEPTEMBER 27, 2023

“The health and recovery of the Asian travel segment is paramount to the overall vitality of the global tourism marketplace, so the world is undoubtedly keeping a close eye on this audience’s intent to travel,” said Cees Bosselaar, managing director, Europe, MMGY Travel Intelligence. “As

Travel 59

Travel Cancellation Intent Closing 59

Little Hotelier

MAY 12, 2024

Mamori” means “protection” combined with “forest” in Japanese, which reflects the owner’s intention to make guests feel comfortable, safe, and peaceful; like being surrounded by nature. It’s very easy to understand and you can always see when customers make reservations or cancel them.

Overbooking 52

Overbooking Cancellation Accommodation Intent 52

Hotel Business

DECEMBER 21, 2022

The findings were released as part of the research firm’s 2022 Portrait of American Travelers “Winter Edition” survey, which examines the intentions, preferences and behaviors of more than 4,500 U.S. According to new data by MMGY Travel Intelligence, six in 10 U.S. adults on a quarterly basis.

OTA 64

OTA Travel Cancellation Intent 64

Cloudbeds

APRIL 1, 2025

In March 2023, Google launched PMax for Travel Goals, a type of Performance Max campaign designed to target high-intent travelers at multiple touchpoints on the booking journey. If a group cancellation suddenly opens multiple rooms, PMax immediately shifts budget allocation to target last-minute planners searching for accommodations.

Travel 52

Travel Intent OTA Forecasting 52

Hotelogix

MAY 1, 2025

Risks and Considerations The biggest downside is reduced control over guest profiles and lower visibility into booking intent. Also, most bidding platforms involve non-refundable rates , limiting flexibility for guests and increasing the likelihood of no-shows without strict cancellation policies. despite a slight 0.6%

Occupancy 45

Occupancy OTA Average Daily Rate Overbooking 45

BCV

AUGUST 4, 2021

In fact, 7 in 10 consumers would feel more confident traveling in the next 12 months if offered relaxed cancellation and rebooking policies. Some of the most valuable actions are the ones with high intent, such as shares and saves. The other major shift in behavior during the rebound has been shorter booking windows.

Marketing 52

Marketing Market Intent ROI 52

Hotelogix

MAY 1, 2025

Can I cancel a booking made via Expedia? A: Yes, cancellation policies depend on your hotel’s rate plan setup. Both platforms are part of Expedia Group, but they serve different guest profiles and booking behaviors. Is Expedia safe and legit for hotel bookings? It is a trusted platform for both guests and hoteliers.

Travel 45

Travel OTA Hotels Cancellation 45

Cloudbeds

JANUARY 10, 2025

Additional booking details may also be provided, such as the cancellation policy, amenities, and inclusions like free breakfast or Wi-Fi. Depending on the site, hotels may also be able to add marketing messaging such as free cancellation or complimentary breakfast. Compete with OTAs. Metasearch engine advertising is crowded with OTAs.

Cost Per Click 52

Cost Per Click Marketing Market OTA 52

SiteMinder

JUNE 12, 2024

This can involve overbooking strategies to account for last-minute cancellations or no-shows. Overbooking Strategy : Intentionally accepting more reservations than available rooms, anticipating that a certain percentage of guests will cancel or not show up. This helps in tailoring specific offers or rates to different guest segments.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

SiteMinder

OCTOBER 23, 2024

Tampering with security systems : Any attempts to tamper with cameras, door locks, or other hotel security measures are clear red flags and may indicate criminal intentions. By integrating SiteMinder with your payment systems, you can enforce clear cancellation and refund policies, which are crucial for defending against chargeback claims.

Hotels 52

Hotels Management Services Revenue 52

SiteMinder

JUNE 18, 2023

Instead, you can upgrade to a premium plan and, if you want a refund, you must cancel within 14 days. Not a free trial, but the next best thing (with the need to manually cancel). Update and maintain : Remember to regularly update and maintain your website. Is Wix a good website builder? For many businesses, it is.

Hotels 52

Hotels Cancellation Business Services 52

SiteMinder

NOVEMBER 30, 2023

Generally, travel intent for families is higher now than in previous years, as a rebound occurs. 67% of families say that they now check cancellation policies when making travel arrangements and 47% say they now buy travel insurance. But what do the statistics say about family travel? Learn more about the report here.

Travel 52

Travel Accommodation Tourism Hotels 52

Social Tables

SEPTEMBER 21, 2023

What are your event cancellation policies ? Establish booking policies for restaurant event spaces. Is a deposit required to reserve restaurant event spaces? Do you have booking minimums in place? Are quoted prices all-inclusive, or are taxes and gratuity charged separately?

Events 88

Events Dining Services Accommodation 88

gcommerce

APRIL 12, 2023

These audiences group users together that have shown intent to be in-market to purchase something (like travel to San Diego) or have an affinity (like for outdoor sports) based on their online behavior.

Hotels 52

Hotels OTA Digital Marketing Revenue 52

MediaBoom

MAY 27, 2024

Commissions per stay: This commission-based system doesn’t make you shoulder the cost of cancellations, as you only pay a portion of the room booking value if a guest stays. Expect advancements in contextual targeting and leveraging user intent to deliver relevant ads without compromising personal information.

Cost Per Click 52

Cost Per Click Hotels Display Ads Real Estate 52

MediaBoom

DECEMBER 6, 2023

star reviews from Trustpilot and offers services like free cancelations after booking and reserve now, pay later flexible service. Viator’s site lures you in with an auto-scrolling carousel of travel images showing all the fabulous places you could be visiting when you use their service.

Travel 52

Travel Services Digital Marketing Marketing 52

Lure Agency

MARCH 7, 2023

Corporate meeting business vanished quickly, so they needed to tap into other types of business to help mitigate the flurry of cancellations and lost opportunities. .” The Bowden The Bowden, an event and wedding venue located in northern Texas, had a revenue retention problem, mainly due to the impact of the ongoing pandemic.

Marketing 52

Marketing Market Marketing Strategy Sales 52

A Sales Guy

DECEMBER 13, 2012

Churn rate, also known as cancellation rate, is the percentage of customers who have cancelled a product or service within a given time period. Myspace, for all intents and purposes, didn’t change when it held the crown as the world’s biggest social network. Know Why Customers Cancel. Blockbuster.

Sales 113

Sales Cancellation Management Business 113

Cloudbeds

OCTOBER 17, 2024

Chatbots Generative AI-based chatbots on hotel websites can engage with visitors in multiple languages, identifying purchase intent and making personalized offers.

OTA 76

OTA Occupancy Hotels Revenue 76

Travel Media Group

JULY 10, 2024

I couldn’t cancel, it was too late. Dr. Michael Cheng: You know, the teaching thing wasn’t intentional, it just happened by luck. And the intention is to give back. Our intention was to make a difference in their lives. So they asked me if I would be willing to teach an introduction to culinary arts class.

Hospitality 52

Hospitality Tourism Events Management 52

Catala Consulting

APRIL 10, 2025

Whats the cancellation policy? Structure, clarity, trust signals, and user intent are key. In fact, were seeing hotels that have relied solely on traditional SEO techniques already losing traffic, visibility, and direct bookings. Is parking free? Are pets allowed? How far is the hotel from the airport? What should you do NOW?

Hotels 52

Hotels Travel Intent OTA 52