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With just six rooms, each accommodation represents a significant portion of potential revenue, making optimal distribution across multiple channels absolutely crucial. Mitigating overbooking risks through instant mapping The consequences of overbooking can be particularly severe for a small boutique property like Casa Palacete 1822.
Overbooking can be a cost-effective strategy if implemented correctly. What is a hotel overbooking strategy? The hotel overbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. Tips to make your overbooking strategy a success 1) Be data-driven in your approach.
Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses.
With offerings tailored for both leisure and business travellers including well-appointed rooms, conference facilities, swimming pools and authentic culinary experiencesSentrim is more than a hotel group. Overbookings were common and rate parity issues frequently cropped up. Its a gateway to memorable adventures across Kenya.
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This seamless integration has not only minimized errors and enhanced booking accuracy but also played a pivotal role in driving revenue growth for the hotel chain, positioning it for continued success in a competitive market.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. It can directly impact revenue, guest satisfaction, and your ability to scale. Delays can lead to double bookings or lost revenue. Choosing the best channel manager isn't just about convenience.
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.
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Catering to both business and leisure travellers, the group offers a blend of modern amenities and personalised services. STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenue management.
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Imagine you're at the front desk, midway through a busy day, when you suddenly realize you’re overbooked. But overbooking doesn’t have to be chaotic. When done strategically, it can increase occupancy and revenue. Guests are still pouring in, but you know—awkward conversations and unhappy faces await you.
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A robust sales distribution strategy is indispensable for hotels striving to maximise revenue and drive direct bookings. OTAs can drive booking volume, albeit at a high cost of acquisition (which can range from 15 – 30% commission), or hotels can maximise revenue by working with select niche partners to drive quality reservations.
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Sahid Hotels can meet their guests’ business and leisure needs through its range of properties located in the city, or near beaches and mountains. That was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. STAAH fixed these issues.
Improved online channel management capability and direct booking capability on the website streamlines distribution and increases revenue. Spread across vast acres of lush green land in Kampala, Uganda, Dolphin Suites is a thoughtful oasis for business and leisure travellers alike.
Fon Panananda Leeyawatanakul , Director of Sales , about the business and finding success with SiteMinder’s platform. Knowing by now that smart solutions are required to grow businesses and achieve success, Fon was glad to join Neera since it had already committed to leveraging the best technology available. We recently spoke to Ms.
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The manual updates limited revenue strategies to be applied at room level, ultimately lowering the revenue potential for the business. It takes just a few clicks to ensure that the property’s entire inventory is accurately reflected and readily available to potential guests, driving increased bookings and revenue.
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A skilled reservations manager can directly influence your revenue by ensuring your rooms are always accurately represented across booking channels, minimising missed opportunities due to errors or delays. Their job is to ensure accuracy, efficiency, and a smooth experience for guestsall while complying with hotel policies and procedures.
Tip for Hoteliers: Look for a cloud-based PMS that allows real-time updates, offers mobile access, and can easily scale as your business grows. A channel manager automates this process, syncing room rates and availability across all platforms, reducing the risk of overbookings or pricing discrepancies.
The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. It offers free parking and multiple facilities, including a well-equipped fitness centre, restaurants and a business centre. It also resulted in lost staff morale.
Do you leverage a business website to drive direct bookings? Equally, for guests booking via other online channels, making sure your information, availability and rates are accurate is important to avoid overbookings that definitely leave a negative experience for guests. #4 Allow guests to choose their rooms before they arrive.
CityBlue is a borderless, branded group of business-centric hotels in Eastern and Southern Africa’s major cities, supported by a world-class digital infrastructure. As an African-born business which was founded in 2013 with immense passion, the ambition of this decade is to consolidate CityBlue as Africa’s fastest-growing local hotel chain.
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This automated reservations pipeline minimizes the risk of overbookings, missed updates and guest data inconsistencies, driving operational efficiency across departments. This partnership between Sabre and Cloudbeds is a game-changer for the hospitality industry, said Frank Trampert, managing director, Sabre Hospitality Solutions.
The powerful, but easy-to-use, features of STAAH have resulted in significant increase in online reach and revenue for the northeast Indian hotel. Coordinating availability across multiple channels was a cumbersome task, often leading to overbookings or missed opportunities.
The property boasts 148 well-appointed rooms, an array of world-class resort-style facilities, including dining, a business centre and a wide range of retail outlets. Thoughtfully curated spaces make the property a refuge for business and leisure travellers alike. Airways prides itself on its highly personalised butler service.
Table of contents SiteMinder solves online visibility woes Apart from providing the best service possible, hotels must not neglect the need to maximise their sales channels to boost revenue. Unfortunately this practice was difficult to achieve for Hanging Gardens of Bali. Fortunately, SiteMinder was able to change this.
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This has minimised revenue loss from vacant rooms while maximising our occupancy rates.” This eliminates manual updates, increases bookings and revenue, and eliminates concerns about overbooking or missing bookings. Previously, the resort handled all tasks manually, which was time-consuming.
Qunci Villas is one of the pioneer boutique hotels in Lombok that has been in business since July 2003. Therefore, we always try to ensure that we provide a high level of service to each guest and make certain that every guest is satisfied with the experience of staying with us,“ said Viki Edy Priyatna, E-Business & Reservations Manager.
Revenue management is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. These frontline employees are instrumental in shaping the guest experience, impacting occupancy rates, and ultimately driving revenue.
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