Hotel Business

JULY 14, 2025

By Stacy Garcia In May at HD Expo in Las Vegas, I had the chance to walk the show floor and connect with so many hotel designers, operators and brand leaders—all of us sharing one common goal: crafting experiences that not only look beautiful but perform better. It’s a business strategy. A recurring theme in those conversations?

Business

Hotel Business

JULY 25, 2025

Davidson Hospitality Group has named Nick Gregory EVP, operations for Pivot, its lifestyle operating vertical, while Paul Eckert has been promoted to EVP, operations and business intelligence. Gregory most recently served as SVP, strategic operations for the company.

Operations

Hotel Management

JUNE 19, 2025

On Thursday June 26, local representatives from a broad spectrum of hotel businesses including owner groups, developers, operators, tourism and investment associations will share their expertise and business outlook with delegates. The event returned last year with almost triple the numbers.

General Manager

Social Hospitality

JUNE 25, 2025

Insights gleaned from online reviews can also inform broader operational decisions, from breakfast menus to housekeeping protocols. Streamline Back-End Processes for Enhanced Operational Efficiency Finally, while this article focuses on marketing, it’s worth noting that AI can also boost operational efficiency behind the scenes.

Digital Marketing

Hotel Management

JULY 20, 2025

1834 Hotels has been appointed to manage two well-known resorts on K’gari, on behalf of Kelsian Group and its SeaLink business. On August 1, 2025, 1834 Hotels will assume full operational management of Kingfisher Bay Resort and K’gari Beach Resort, taking its national portfolio to more than 4,000 keys open or under construction.

Resorts

Hotel Business

JULY 9, 2025

HHM Hotels has restructured its operations leadership team with a wave of promotions and appointments across operations and commercial divisions. Promoted to EVP, operations were Cathy O’Brien , Hiram Negron and Doug Wilkins. Ray Perez continues to serve in his current capacity as EVP, operations.

Operations

SiteMinder

AUGUST 6, 2025

A travel startup is an emerging company that uses innovative technology to solve specific pain points in booking, pricing or hotel operations. That streamlined approach suits busy operators who can’t afford month-long installs or hefty IT bills. What are travel startup ideas that can help with hotel operations?

Operations

SiteMinder

AUGUST 5, 2025

This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. BOH (Back of house) Staff-only areas such as kitchens and offices where operational work happens away from guests.

Occupancy

Hotel Management

JULY 22, 2025

Prepare for the busy summer season with ahs hospitality’s Labour Hire service, providing flexible and reliable staffing support to ensure seamless operations and exceptional service during peak periods. This forward-thinking approach supports operational efficiency, team wellbeing and guest satisfaction.

Hiring

Hotel Business

JULY 17, 2025

Powered by Actabl’s proprietary hospitality data, it is designed to provide hoteliers with benchmarks based on real performance data and practical planning tools to inform operational and financial decisions. The resource, based on aggregated and anonymized data from thousands of operating hotels across the U.S., Resorts: $123.60

Forecasting

Hotel Business

JUNE 20, 2025

The report highlights a widening gap between technological potential and operational readiness. Commercial strategies vary by scale: Independent hotels are expanding teams and actively testing new technologies, while larger chains are focusing on system consolidation and operational streamlining.

Operations

Intelity

JULY 28, 2025

Used correctly, it can drive revenue and repeat business. GEMS and Nexus help you unlock real-time hotel engagement, stronger loyalty, and better operational ROI. The post Mobile Moments Matter to the Mobile-First Guest: How to Elevate Satisfaction and Operational ROI appeared first on INTELITY.

ROI

Preno

AUGUST 7, 2025

By consolidating operations in Canada and expanding Choice Hotels Canada’s owner success system from the current eight hotel brands to our full portfolio of 22 brands, we’re opening doors to remarkable opportunities for our franchisees and guests, while paving the way for accelerated growth across Canada.”

Operations

Intelity

JULY 28, 2025

form a connected hospitality platform that transforms hotel operations and guest engagement. Connecting the Guest Journey Across Systems Modern hotels operate in an environment where guest expectations, operational complexity, and staffing challenges all intersect. is INTELITY’s next-generation hotel operations platform.

Operations

Hospitality Tech

JULY 9, 2025

Tailored for boutique hotels, luxury resorts, and short-term rentals, Journey provides independent operators with the tools to compete on loyalty and guest experience without sacrificing control or character. This infrastructure enables real-time personalization and automates key touchpoints throughout the guest journey.

Operations

Hospitality Tech

JUNE 18, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form Agentic AI is the No. 1 Technology Trend for 2025: What Does It Mean for Hospitality Businesses?

Business

eHotelier

JULY 9, 2025

After an early focus on legal studies, she complemented her education with advanced studies in Food & Beverage and Hospitality Management at LUISS University and Cornell University—two institutions at the forefront of business and hospitality education. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Operations

Hotel Speak

JULY 31, 2025

This approach, favoured for its operational flexibility, requires that rooms always remain open to book, and availability should never be curtailed, even if it means selling out on a single night and preventing longer length-of-stay guests. network effects) and avoid any controls being missed and not deployed on time.

Revenue Management

Hotel Business

JULY 15, 2025

billion by 2029, driven by the shift to digital platforms and mobile apps, which are transforming how loyalty programs operate. By offering what customers want at the right time, travel businesses can build out strong personas and genuinely loyal customers. Mike Putman is CEO/founder at Custom Travel Solutions.

Travel

Hotel Management

JULY 20, 2025

Formerly Group General Manager of Operations at Heritage Hotel Management, Nicholson is an accomplished tourism executive with over 20 years of international experience across the hotel, airline, and cruise industries. “Her I’ve been struck by the passion, calibre of leadership, and the depth of talent across the business.

Tourism

Hotel Speak

JULY 17, 2025

Powered by Actabl’s proprietary hospitality data, HotelData.com is designed to provide hoteliers with benchmarks based on real performance data and practical planning tools to inform operational and financial decisions. These ongoing updates ensure hoteliers have access to current, relevant benchmarks to inform decisions year-round.

Forecasting

Hotel Management

AUGUST 3, 2025

Saturday night’s game drew a crowd of 80,312 rugby fans to Accor Stadium “From Perth to Sydney, the influx of international and domestic visitors is driving exceptional results for our hotels and the broader visitor economy,” said Accor Pacific Chief Operating Officer, Adrian Williams.

Occupancy

Hotel Business

JULY 16, 2025

Remington Hospitality has appointed Lisa Carlson as SVP, operations, a role she held during a previous stint with the company. Her extensive background in operations and third-party management brings both perspective and strength to our leadership team.

Operations

Hotel Management

JULY 30, 2025

Independent hotel operator Panache Hotel Group has peeled back the curtain on its latest refurbishment project at Peppers Docklands Melbourne. The next phase of the project will see the repositioning and rebranding of the hotel’s restaurant to draw greater business from hotel guests and locals.

Operations

Hospitality Tech

JULY 16, 2025

A unified customer profile allows hospitality businesses to understand who their guests really are, not just as a reservation number, but as a person with a history, preferences, and patterns. However, the real opportunity lies in AI’s ability to help businesses adapt in real time to evolving guest behaviors and expectations.

Services

Hotel Management

AUGUST 4, 2025

“Tracey’s promotion is a reflection of her proven track record and the confidence we have in her ability to continue delivering strong business outcomes”. Novotel Sydney Cabramatta names two key leaders Novotel Sydney Cabramatta, operated by Signature Hotel Management Group, has announced two key leaders ahead of its November opening.

General Manager

SiteMinder

JULY 20, 2025

What is sustainable business travel? Sustainable business travel is a hotel’s way of meeting corporate guests’ needs while actively cutting carbon emissions, preserving local resources, and supporting the communities that host those travellers. Global business-travel spending was forecast to reach US $1.48

Business

Hospitality Tech

AUGUST 5, 2025

Now powered by Snowflake, the rebuilt business intelligence platform connects previously siloed data sources to give operators a complete view of profitability.

Operations

Hotel Speak

JULY 29, 2025

The new brand reflects a sharpened focus on what has always mattered in modern hospitality – the connections that define great service and drive sustainable business growth. We’re the platform that helps staff work smarter, guests feel more welcome, and businesses grow faster.” We’re more than a software company.

Branding

Hotel Management

JUNE 17, 2025

The 377-room hotel, located in the heart of Adelaide’s city centre, will continue to operate under Hilton management until June 2026. Amora Group Vice President of Operations, Tamar Habib, said the Adelaide expansion allows the group to bring Amora’s luxury offerings to a new market.

Resorts

Hotel Business

JULY 1, 2025

Hotel Business has compiled a roundup of some of them. Mews adds point-of-sale to its hospitality cloud Mews has added Mews POS (Point-of-Sale) to the embedded payments experience offered with Mews Hospitality Cloud, providing increased operational time savings for hotels and a frictionless experience for guests.

Services

AskSuite

JUNE 27, 2025

For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity. Want to know more about real-time data and how it affects your business?

Services

Hotel Business

JULY 17, 2025

Executives from CBRE, Kalibri and more forecast how hotels will perform for the rest of year, while owners and operators provide their thoughts on how each chain scale will do. The 2025 Hotel Industry Outlook originally ran as a supplement to the July 2025 issue of Hotel Business.

Scale

eHotelier

JULY 16, 2025

A recent study by McKinsey found that as many as 78 percent of respondents say their organizations use AI in at least one business function, a 6-percentage-point increase from 2024. With so many core processes now informed by AI, hoteliers must bring these capabilities into the heart of their operations: the property-management system.

Hotels

Hotel Management

AUGUST 7, 2025

View the 2025 program here Executives from leading businesses across the industry will be in attendance including leaders from THSA Hotel Advisors, Asia Pacific Resort Development Organisation (APRDO), IHG Owners Association, Agilysys, JLL, Luxury Escapes, STR, Capstone, Mulpha International, Horwath HTL, SiteMinder, Woods Bagot and many more.

Events

Preno

JUNE 24, 2025

Governors and mayors from both sides of the border are working hard to maintain co-operation,” she said. Speakers urged operators to tailor offerings to domestic travellers and diversify financing sources. Ben Cadwell of Fairmont Hotels emphasized adjusting the business model. “AI, this summer. this summer.

Consumer