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Skift Take: After reports that domestic demand and consumer confidence was on the decline, airlines are gearing up for what might be one of their busiest summers yet. Read the Complete Story On Skift
In November, the industry won a significant victory when a federal court struck down a Department of Labor (DOL) rule that threatened to dramatically increase overtime costs for small businesses.
Like all hotels in our network, Team Quincy is committed to internal benchmarking and the continuous evaluation of business operations, Sedgwick said. The 241-room hotel, which is currently the only hotel in Australia to hold the certification, is using offsets to achieve carbon neutrality and working towards wider operational reductions.
So surely the UK is becoming a tougher place to run a travel or hospitality business? And theres the Autumn Budget 2024, now implemented with full effect, that will increase the annual tax bill for UK hospitality businesses by a projected 3 billion per year. Business hurdlesor opportunities? occupancy growth.
With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. Businesses are looking to hire quickly, but they face a disjointed market. As the New York Times observed, “It’s a weird moment for the American economy.”
My role primarily involves business development and account management, where I focus on fostering growth and maintaining strong relationships with clients. My role at ARRAN was a new position for the business, giving me the unique opportunity to shape it from the ground up. Can you tell us about your background and your role at ARRAN?
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The Junk Fees Rule prohibits drip pricing and hidden charges; businesses must disclose the total price, including all mandatory fees, in advertisements and listings on mobile applications and in physical locations. Non-compliance can give rise to civil penalties of up to $51,744 per violation and consumer refunds.
Most hoteliers know that happy customers mean more business, so finding new ways to upgrade your guests stay is always a rewarding process. With the ability to capture customer data in real time, POS integrations reinforce your CRM system, allowing for on-demand reporting of consumer behaviour and spending trends.
Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations. This frees up valuable time for sellers to focus more on building relationships and closing deals.
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Headquartered in Hangzhou, Zhejiang Province, SSAW Hotels and Resorts is recognised as a leader in the upscale business hotel and resort segment in China, and a pioneer in sophisticated boutique hotel and lifestyle hotel sector. Zhu also highlighted the importance of the Chinese hotel market and the potential business opportunities it offers.
Accommodation Australia CEO James Goodwin is hopeful of a busy holiday period for hotels despite cost-of-living pressures. We’re hoping for a busier holiday period and already seeing many consumers booking early for the best value rooms and locations,” he added. up just 0.6% on September 2023 (72.1%). compared to 68.7%
My role primarily involves business development and account management, where I focus on fostering growth and maintaining strong relationships with clients. My role at ARRAN was a new position for the business, giving me the unique opportunity to shape it from the ground up. Can you tell us about your background and your role at ARRAN?
Emile Gourieux from STR addressed economic volatility and shifting consumer behaviour. Sustainability through Efficiency In the session Sustainability: Saving through Efficiency , Green Key Global’s Anick Levesque reminded the audience that “sustainability is no longer a nice-to-have — it’s a business imperative.”
1 Technology Trend for 2025: What Does It Mean for Hospitality Businesses? Agents are the core of their business, so it makes sense that âagentic AIâ is poised to revolutionize the industry.
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The hotel attracts both leisure and business travellers with facilities including a swimming pool, aviary, fun bike, indoor playground, spa, sauna, steam, meeting rooms and an on-site restaurant. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms.
A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenue management and distribution efforts to maximise total hotel revenue. It aims to drive profitability and improve competitiveness in the market for a hotel business. What is a hotel commercial strategy?
Regional highlights: The Northeast and Central regions led the country in occupancy growth at 1.3%, as cities like New York, Chicago and Nashville benefited from both leisure and business travel. The report notes a modest decline in consumer travel spending, with lodging down 2.5% and airfare down 6% year-over-year.
By Audrey MacRae Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Digital tipping has broken into the mainstream, with a 2024 study finding associates take home an estimated additional $375 more per week when it is available to consumers. Audrey MacRae is a VP at Maestro.
A bed bank is a business-to-business (B2B) travel provider that connects hotels with travel distributors, such as online travel agencies (OTAs) and tour operators. These rooms are then resold to various travel distributors, such as OTAs, tour operators, and travel agents, who then offer them to end consumers.
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On the consumer side, Wong is eager to drive brand awareness in these markets and increase direct bookings through SLH. The travel trade is almost 80% of our business right now, so that’s why we decided to reinvest in the reservation and our sales for Australia, he said.
6/5/2025 One Bad Click Could Cost You the Booking Convivaâs 2025 State of Digital Experience Report highlights how widespread poor digital experiences are driving significant consumer frustration and revenue loss across industries. In hospitality, 41% of consumers say a great booking experience makes them more forgiving of bad reviews.
Due to slow response times, only 10-20% of meeting requests are converted into confirmed business, while as many as 70% of meeting planners never receive a proposal.By This enhances the meeting planner experience, and hotels chances of converting the business. automates time-consuming and manual back-office tasks.
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Generic positioning is no longer effective: Hotels that clearly target specific guest types (eco, luxury, family, business) align better with algorithmic preferences than broadly marketed properties. What hotels should do now Audit and update your Google presence (Search, Maps, Business Profile) to ensure data is complete and accurate.
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Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, said: “The launch of this new website will provide independent hoteliers with the tools they need to compete with the big players, for advanced tech without the complexity.
Self-check-in isnât just popularâit also drives business results. Hotels have long relied on paper reports, manual binders, and repetitive data entry to complete nightly audits, consuming valuable staff time and introducing compliance risks. hotels outpace global peers in digital adoption, with 10.5%
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Poor connectivity led to distribution issues, while time-consuming manual processes made inventory updates both difficult and prone to errors. Without proper integration between operations and management, overbooking became a recurring problem that resulted in significant business losses.
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Jun 24, 2025 ⢠Hospitality Alibaba folds travel app into core business amid strategic overhaul - Travel app Fliggy merges with Alibabaâs main e-commerce unit as the company streamlines operations and refocuses on user-centric services in a tightening market. weve got you covered.
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In this context, SABA Hospitality stands out as a leading provider of innovative technology that empowers hospitality businesses to achieve operational excellence and drive sustainable growth. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.
Jun 24, 2025 ⢠Hospitality Alibaba folds travel app into core business amid strategic overhaul - Travel app Fliggy merges with Alibabaâs main e-commerce unit as the company streamlines operations and refocuses on user-centric services in a tightening market. weve got you covered.
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