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India vs. China vs. Japan: Who Leads in Online Travel and Hotel Loyalty

Skift Blog

Skift Take: Asia’s top travel markets are rewriting the rules of booking — with OTAs, loyalty programs, and social media now driving distinct, market-specific behaviors that global travel brands must strategically adapt to. Read the Complete Story On Skift

Travel 216
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The hidden cost of rate disparity: OTAs undercutting hotels responsible for 50% rise in Cost Per Click (CPC)

Hotel Speak

Houston TX, January 15, 2025 Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research has revealed. OTAs increase their bids on branded searches when they know they can offer travelers the best price. The increased cost is driven by competition.

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Chalets 1066 in France Sees 20% Growth in OTA Revenue with STAAH

STAAH

Add to that, bespoke services such as ski pass delivery, private chefs, and breakfast drops — and it’s clear why this brand has built loyal repeat business. The highlight of results has been a 20% jump in OTA revenue thanks to improved pricing accuracy and inventory sync.

OTA 97
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5 OTA Mistakes That Could Be Hurting Your Hotel Revenue (and How to Fix Them)

STAAH

Hotels rely on OTAs like Booking.com, Agoda, and Expedia to stay visible and fill rooms. Here are 5 overlooked online travel agent (OTA) mistakes — and how to fix them. The OTA adds a member discount on top. The OTA adds a member discount on top. Here’s what happens: You run a mobile rate or country discount.

OTA 82
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Will Hotel Direct Bookings Overtake OTAs? Digging Deeper Into Our Forecast

Skift Blog

Skift Take: With hotel brands making major strides in customer ownership, it is time to start anticipating when direct bookings will outpace third-party sites. Pranavi Agarwal and Seth Borko Read the Complete Story On Skift

OTA 261
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Brand Building and The Guest Journey – an Unbreakable Bond

Hotel Speak

Hotel organizations have always invested heavily in their brands. For that reason, both hotel groups and independent properties are highly protective of their brand identities, which is understandable since the brand embodies their reputation in the market.

Branding 103
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Sustaining Traveler Loyalty: How Today’s Brands Can Build Preference Through Customization 

Skift Blog

Skift Take: Amid fierce competition, loyalty programs have transitioned from a mere perk to a pivotal component of a brand's strategy to foster customer allegiance and encourage repeat business. Customization is key to successfully introducing travel solutions and sustaining loyalty over time.

Branding 300