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Themed dining events, branded F&B products or package deals can encourage guests to dine in-house. Optimise Retail Products and Niche Services Hotel-branded signature items are a growing market right now – even luxury giant Aman sells a $2,700 branded tote bag.
Custom Branding : Your booking experience should look and feel just like the rest of your website. Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. Why STAAH SwiftBook Stands Out STAAH SwiftBook is built to convert, it is fast, flexible, and fully tailored to your brand.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Brands Yum! Brands, Inc. By adopting Lybra Assistant, hotels can save up to 1,000 hours of manual work per year.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Unfortunately, we’ve seen it again and again: a trusted brand can be your biggest source of parity loss,” adds Serra. “But One channel rate might be highly visible but is actually harmless — yet another is seemingly invisible yet consistently harmful.
Use AI to track their past bookings and suggest tailored offers, such as room upgrades or access to Songkran-themed events based on their history. For example, AI could recognize a returning guest and offer them a Songkran Special Experience package that includes exclusive access to local events!
A well-designed pool area does more than complement your property; it actively shapes how your guests will perceive your brand. That same space becomes prime real estate for weddings, corporate events or intimate gatherings. Host revenue-generating events When it comes to pool decks, hosting events is a strategic goldmine.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers SynXis Concierge.AI Hotels can configure the solution at the chain, brand, or property level for brand consistency and control. “A Concierge.AI
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Prior to that, Bryant held Senior Sales Manager positions at top Los Angeles-based hospitality brands and hotels, such as Thompson Hollywood, Tommie Hollywood, Mondrian and Dream Hollywood.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex For example: – A business guest could receive pre-stay directions for a smooth check-in, and a quiet room upsell. – A returning couple might get personalised dining recommendations or a post-stay thank-you with a loyalty offer.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face.
Include event-specific information, branded imagery and schedules right at their fingertips. Personalized displays can showcase event names, schedules or welcome messages, making attendees feel celebrated wherever they go. Leverage existing TVs throughout your property as additional signage opportunities. #3:
These expenses represent the allocated cost of assets that are either tangible (such as buildings, furniture, and equipment) or intangible (such as brand rights and permits) over their useful life. F&B or events), tap into new market segments such as corporate or family groups, and implement upselling/cross-selling.
By streamlining the guest journey and removing operational complexity for hotel teams, this partnership unlocks new levels of efficiency, personalisation, and brand loyalty in todayâs digitally driven hospitality landscape. The joint solution from Alliant and IRIS is already delivering results in leading hotel properties.
Capture qualified leads for groups or events, even outside office hours. AI handles it all automatically, freeing up your team’s time for: Lead qualification Upselling Complex booking negotiations This impact is measurable. check-in instructions, upsells, loyalty offers). Re-engage travelers who abandoned their booking process.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. Limited spots available!
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex The campaign highlights a generous discount of up to 35%, encouraging guests to book directly while maintaining a sleek, brand-consistent look that appeals to modern leisure travelers. What makes this initiative stand out is its strategic dual purpose.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex This landmark moment will see the british icon as the first property that celebrates intimate luxury, unique character, elevated design, and bespoke services — marking a significant milestone in the global journey of the emblems brand.
Direct bookings, on the other hand, involve a combination of fixed costs (such as people, technology, and brand marketing) and variable costs (such as performance marketing and paid media). You can also dedicate a portion of revenue from upsells and cross-sells to customers who booked directly, channeling it back into the marketing budget.
Whether by phone, text, email, or chat, VAIA speaks with a warm, empathetic and conversational tone that reflects the propertyâs brand voice. VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent.
Whether by phone, text, email, or chat, VAIA speaks with a warm, empathetic and conversational tone that reflects the propertyâs brand voice. VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex At Elegant Hotel Collection we are building a global community of hoteliers who are reimagining what luxury means in the 21st century.
Smart channel managers like STAAH let you align promotions with local events, seasonal demand shifts, or booking windows without manually updating each OTA. The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play. And timing matters.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Reynolds brings a proven track record of transforming commercial performance across a diverse portfolio of hotels, from boutique openings to nationally branded properties.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Launched in 2018, voco is IHG’s fastest-growing premium brand, already making its mark with openings and signings across Europe, the Middle East, Africa, and Asia.
You can go further by offering cultural tours, partnering with local museums and galleries, and providing information about local events and festivals. Hoteliers can take this concept further by organsing social events, ideas such as game nights, movie nights or group tours can all provide pockets of interaction and fun for single guests.
Satisfying even the most scrutinised colour branding, the new series is impossible to ignore, bringing more engaging, immersive experiences to any space. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Her professional journey has been defined by operational leadership in international hotel brands and high-end hospitality ventures, including periods of transformative change and brand repositioning.
âWhy This Rateâ puts an end to that and allows independent hoteliers to compete with larger hotel brands. HCN offers similar opportunities via its programmatic ad platform for brands wishing to connect with affluent traveling consumers who spend up to 3.5 waking hours in the hotel room. waking hours in the hotel room.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI
Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. Kalan opened with a compelling call for the industry to embrace a retail mindset. The post APAC Revenue Management Summit delivers big ideas and a bold call to action appeared first on Hotel Management.
âPartnering with a brand like Jurny gives our customers access to some of the most advanced, real-time guest engagement tools available todayâall with minimal lift and immediate impact,â said Patty Jefferson, Chief Development Officer at Visual Matrix. The joint solution is now available to restaurant partners.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Whether you’re near a city with a big Pride celebration or just want to show your support, it’s a chance to connect with a diverse and loyal travel community and show that your brand genuinely cares. Limited spots available!
Today, the company supports more than 20,000 hotels in over 100 countries and serves as the enterprise partner of choice for leading global brands, including Marriott, Wyndham, Best Western and many others. To learn more, visit Cloudbeds at HSMAI Commercial week and HITEC in Indianapolis, June 16th to June 19th, 2025.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex The Radisson RED brand is known for its playful twist on conventional hospitality and bold interior design. We value our long-standing partnership with PPHE Hotel Group and are grateful for their continued trust in our brands and people.”
WorldVue Compass is the latest feature of WorldVueâs Entertainment HUBâ¢, the industry-leading in-room entertainment solution that delivers a fully branded, customizable experience â without the need for rewiring. Operators can create visually appealing reports and guest correspondence that perfectly aligns with the brand.
With this integration, two brands from the Gekko Group, a subsidiary of Accor, work hand in hand to facilitate this access: Gekko Tech, through its innovative distribution technology, and Infinite, through its expertise in managing and optimizing hotel inventory for the leisure travel sector.
Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. Targeted social campaigns : Hotels partner with influencers and run highly targeted ads to reach specific travel segments, increasing brand awareness and conversions.
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex announced the signing of seven City Express by Marriott hotels in Brazil with FÁBRICA DE HOTÉIS marking the brand’s anticipated debut in the country. In March, the brand officially debuted in the United States, with plans to expand into Canada.
Role Based Access Control (RBAC) that enables brands to confidently delegate responsibilities without compromising security or visibility. As its portfolio of branded and independent hotels continues to grow across the U.S., Improved single sign-on and multi-factor authentication adds layers of administrative security.
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