Little Hotelier

MARCH 10, 2024

A hotel competitor analysis allows your hotel or small accommodation to compare the strengths and weaknesses of your local peers with your own business, so you can work on being the most attractive option for visiting travellers. For example, if you are a budget property, you would compare yourself to other budget accommodations.

Accommodation 52

Accommodation Hotels Services Market 52

Hotel Business

JANUARY 24, 2024

” He added, “Hoteliers are becoming more creative with the amenities and spaces they offer their guests and in the last year alone, we’ve seen a significant increase in properties selling additional bookable services. .” More hotels are accommodating the evolving needs of remote workers and bleisure travelers.

Upsell 59

Upsell Occupancy Travel Revenue 59

Hotel Speak

JANUARY 25, 2024

He added, “Hoteliers are becoming more creative with the amenities and spaces they offer their guests and in the last year alone, we’ve seen a significant increase in properties selling additional bookable services. of guests added an upgrade to their reservation while checking in, with an average upsell value of $48.

Average Daily Rate 76

Average Daily Rate Revenue Travel Upsell 76

STAAH

DECEMBER 12, 2023

Create attractive holiday-themed packages that include accommodation, festive meals, entertainment options, or exclusive amenities. This not only adds value for guests but also allows hotels to upsell services and capture diverse customer preferences.

Target Marketing 78

Target Marketing Cancellation Forecasting Revenue 78

Little Hotelier

NOVEMBER 20, 2023

Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

Social Hospitality

SEPTEMBER 10, 2023

Chatbots Responsive, friendly customer service is crucial. However, you may find responding to every FAQ quickly becomes overwhelming — particularly if you don’t have a customer service department to lean on. VR headsets can also help desk agents upsell rooms when guests do arrive.

Market 130

Market Marketing Consumer ROI 130

SiteMinder

MAY 2, 2024

“We get a lot of regulars staying with us because they appreciate our friendly, welcoming staff and our customer service,” said Katie Cheetham , Reservations Manager. “ We are a small business with community values, and have been a mainstay in Townsville accommodation options for many years.”

Upsell 52

Upsell Small Business Revenue Dining 52

eZee Absolute

OCTOBER 16, 2023

” It is when a hotel offers additional services or packages to enhance a guest’s stay. For example; providing exclusive conference room packages, spa services, or even collaborating with local travel agencies for city tours. Ever thought about how hotels can pocket some extra cash beyond just renting out rooms?

Ancillary Revenue 59

Ancillary Revenue Revenue Events Services 59

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Want unbeatable revenue results for your own hotel or accommodation business?

Operations 98

Operations Revenue Hotels OTA 98

Little Hotelier

APRIL 26, 2023

The Wix online booking system is a general appointment booking tool with self-service functionality. It allows customers of service-based businesses – hairdressers, yoga studios, hotels, medical centres and more – to book their own appointments directly through the business’s website. It comes as part of a Wix Premium Business Plan.

Upsell 59

Upsell Revenue Business Services 59

Clock Software Hospitality

NOVEMBER 24, 2020

Millennials invest their spending potential in guest experiences and encourage their peers to do the same, which has resulted in a reversal of roles: independent hotels now cater heavily to luxury travel, while established brand chains are investing in affordable accommodation.

Upsell 52

Upsell Hotels Accommodation Events 52

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. 1 Pre-arrival contact.

Revenue 83

Revenue Upsell OTA Overbooking 83

SiteMinder

FEBRUARY 14, 2024

Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue. Three-in-four reported to SiteMinder that what they need from their accommodation provider has changed within the last year.

Tourism 59

Tourism Market Marketing Travel 59

Hotelogix

JANUARY 18, 2024

  Entice more audience: Since the booking happens on your website, you can roll out special offers and upsell relevant services to attract more guests.  Use this information to offer personalized services and run targeted promotions and loyalty programs.  We are not done yet.

Overbooking 52

Overbooking Hotels Upsell Services 52

SiteMinder

SEPTEMBER 6, 2023

Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay. She has several options for accommodation, but she (or her organisation) opts for your hotel due to a “Book two nights and receive a complimentary airport transfer” offer.

Hotels 105

Hotels Events Upsell Occupancy 105

eZee Absolute

OCTOBER 28, 2022

Better upselling. They can simply drop a text or pick the service from the catalog and voila! WhatsApp for business offers a catalog that allows guests to avail of any service — be it booking a cab, ordering food to the room, or anything else. Meaning, guests can browse through a hotel’s services and avail of whatever they want.

Hospitality 52

Hospitality Upsell Business ROI 52

SiteMinder

SEPTEMBER 6, 2023

Enhanced guest experience : Last-minute bookings give you an opportunity to impress – and provide relief to – a new segment of clientele with your impeccable service, potentially turning them into loyal customers. Elevate the guest experience and free your staff to focus on delivering exceptional in-house services.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Q4Launch

FEBRUARY 3, 2022

This is also prime time for upselling potential guests from their original reservation. Guest-facing staff members should do the following: Register the guest Collect method of payment Assign guests to their accommodation Direct the guest to their accommodation There are still plenty of opportunities to provide a unique experience.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Little Hotelier

OCTOBER 17, 2023

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services. What is hotel revenue?

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

Cancellation 72

Cancellation OTA Global Distribution System Revenue 72

Cloudbeds

JULY 27, 2023

With over 12M accommodation searches daily , Trivago continues to be a popular metasearch platform and a key component of a hotel distribution strategy. As they search for the best value, Trivago enables them to compare hotel prices across different booking channels and find the best accommodation for their needs. Who are they for? .’

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

Amadeus Hospitality

SEPTEMBER 6, 2023

As guests are being presented with an increasingly wide range of accommodations, hoteliers are being tasked to come up with new, creative ways to provide quality service and tailored offers and experiences. This includes using relevant keywords, creating high quality content, and ensuring the website is SEO optimized.

Average Daily Rate 52

Average Daily Rate Global Distribution System Hotels Revenue 52

Little Hotelier

MARCH 20, 2023

A hotel chatbot is completely automated and is either run by artificial intelligence (AI) or from pre-defined rules, whereas live chat still connects a user to a real customer service representative. Hotels can take the same approach to selling rooms, upselling guests, and selling extras.

Hotels 64

Hotels Consumer Operations Services 64

Little Hotelier

OCTOBER 11, 2023

Because holiday bookings are reservations during peak periods, it’s critical that your small, independent hotel does all that it can to capitalise on the increased demand for accommodation. This is a great way to upsell, as it offers a convenient way for guests to secure unique and luxurious experiences.

Hotels 52

Hotels Revenue Events Upsell 52

Cloudbeds

FEBRUARY 7, 2023

Whether you operate a full-service hotel, hostel, inn, short-term rental, or other type of accommodation, here we share ways to build and maintain guest loyalty with or without a loyalty program. In the hotel industry, guest loyalty can be defined as a guest’s faithfulness to one property over other accommodation choices.

Travel 52

Travel Hotels OTA Services 52

Little Hotelier

APRIL 28, 2023

The Squarespace booking system is often used by service-based businesses. Hoteliers might also consider using the Squarespace booking system to manage their room bookings because it’s all self-service, so customers can simply visit the website, see the time slots that are available, and book themselves in.

Upsell 52

Upsell Business OTA Management 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 59

Operations Management OTA Hotels 59

Xotels

APRIL 3, 2024

Market Segmentation: The hotel market is intricately segmented, accommodating diverse customer groups, including groups and promotional segments. Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial. Always keep an eye on emerging markets.

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 52

Operations Management OTA Hotels 52

Clock Software Hospitality

DECEMBER 8, 2020

Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. Reach out to local vendors and negotiate a deal which would allow you to maintain your hotel’s current standard of service but at a lower cost.

Cancellation 52

Cancellation Hotels Services Occupancy 52

Little Hotelier

MAY 31, 2023

Read on for the full guide to hotel bidding sites and how they can work for your small accommodation business. As a closed, member-only service, Bidroom sidesteps rate parity agreements, allowing your hotel to deliver enticing discounts based on user needs and wants. Once a bid is made, a hotel is offered the chance to accept it.

Hotels 52

Hotels Revenue Upsell ROI 52

Clock Software Hospitality

FEBRUARY 2, 2021

Read more: 7 Key Points For Creating an Adaptive Hotel Experience During Covid-19 You want guests to seek out your services, but to do so successfully you must assure them that your business poses no threat to them. Guests are also less likely to loiter in public areas not accommodated for social interaction.

Hospitality 52

Hospitality Services Upsell Business 52

Xotels

MAY 27, 2022

However, it enables establishments to keep all services consistently on brand, guarantees customer experience control, and can generate more avenues for revenue. Spa Services at the Hotel Bowmann Paris. Another option is to provide such experience and cultural exploration in-house. Packaging it up.

Hospitality 52

Hospitality Business Market Marketing 52

Catala Consulting

OCTOBER 5, 2022

While other hoteliers offer their services, online travel agencies showcase cheap rates, and competitors like Airbnb offer outstanding accommodations. Now it’s your opportunity to make a fantastic first impression by showing exceptional customer service. Know your guests. Why are they visiting? Offer them free Vouchers.

Hotels 52

Hotels Business Market Marketing 52

BCV

JULY 20, 2021

And these expectations extend across categories, with luxury guests expecting rapid responses and high-touch customer service across all channels. The guest has an issue: a large vehicle that’s not always easy to accommodate in valet or self-parking options at some hotels. One brand responds immediately with a no.

Hospitality 52

Hospitality Branding Business Closing 52

MediaBoom

APRIL 5, 2024

Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels. Identify terms and phrases that potential travelers use when searching for travel information, destinations, accommodations, and experiences.

Marketing Strategy 83

Marketing Strategy Market Marketing Travel 83