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7 tips to make your overbooking strategy a success in 2024

STAAH

3) Pre-arrival upselling can beef up your overbooking strategy and make it more profitable. 5) Collaborate with local properties to manage overbookings so guests turned away can be accommodated elsewhere. How the guests being turned away are managed is very important to maintain your brand. 4) Capping overbookings is essential.

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Axel Hotels enhances guest services and efficiency with Welcome Pickups and SiteMinder

SiteMinder

For instance, Welcome Pickups promptly accommodated a guest’s request for a wheelchair-adapted car, demonstrating its ability to meet specific needs efficiently. It has also improved overall customer service and increased upselling opportunities. Absolutely, I would recommend hotels to use SiteMinder and Welcome Pickups.

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Best hotel CRM solutions to consider in 2024

Little Hotelier

Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Learn more 2.

Upsell 59
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Unveiling Innovative Marketing Tech Strategies for Maximum Impact

Social Hospitality

Chatbots can boost your brand value , too, by giving potential customers an immediate touch point when they land on your website. Big brands like Marriott and Holiday Inn already use the tech to give potential guests virtual tours of their space. VR headsets can also help desk agents upsell rooms when guests do arrive.

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Here’s Why Independent Hotels Are Investing in PMS

Clock Software Hospitality

Independents, for the most part, can exclusively rely on distribution channels to build up their brand, as unlike hotel chains, most independent properties do not have a large marketing budget to build up their brand in the general public’s eye.

Upsell 52
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Tourism trends: Domestic and international tourist market

SiteMinder

It enables: Market positioning and brand differentiation Adapting to trends allows hotels to position themselves strategically in a crowded market, highlighting unique selling points that resonate with current consumer interests. The conscious collaborator Travellers no longer see their accommodation as just a bed and a roof over their head.

Tourism 59
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Your Most Profitable Path: Direct Bookings and What You’re Missing

STAAH

This not only boosts your profits but also allows you to establish a direct relationship with your guests, making upselling and future marketing more effective. If you can capture and convert this traffic, you gain greater control over your bookings, brand image, and guest experience.

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