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The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

The result is faster service that leaves a positive impression. These technologies help scale the kind of service that was once only possible in boutique settings. Applications of AI in Hospitality AI has become essential for delivering personalized and thoughtful experiences, even at scale.

Scale 236
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6 Best Practices for Efficient and Secure WiFi Service

Lodging

Fast, reliable, and secure WiFi connectivity is essential to guest satisfaction at hotels of all types and chain scales, and there are many aspects to achieving a high service quality.

Services 194
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Panache, THSA sign strategic service agreement at AHICE Fiji

Hotel Management

Independent hotel operator Panache Hotel Group (PHG) has partnered with THSA Hotel Advisors on a strategic service agreement, signed at AHICE Fiji Islands Investment in Tourism Summit last week. The post Panache, THSA sign strategic service agreement at AHICE Fiji appeared first on Hotel Management.

Services 130
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Western Sydney to welcome first Marriott hotel in 2027

Hotel Management

Under an agreement with property developers JQZ, a 279-room new build premium hotel will be introduced as part of a large-scale mixed-use development on Church Street in the CBD. Marriott International is tapping into strong demand in Western Sydney with the signing of its first Marriott Hotel in Parramatta.

Retail 275
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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. Below, we explore the top 5 proven advantages of automated customer service for hotels and resorts — backed by real results. Let’s check it out!

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Flagship addition: Sunshine Coast property joins Choice Hotels’ Ascend Collection

Hotel Management

Fraser is confident Choice Hotels Asia-Pac’s suite of services will help drive scale and profitability for the business. Choice makes that happen on a global scale,” Chris added. “Chris and Olivia have already seen success with First Light Mooloolaba, and we’re pleased they’ve chosen to expand within the Choice network.”

Scale 245
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Exclusive: Quest doubles down on accessibility to better service Australia’s fastest growing travel sector

Hotel Management

With my consultancy service, I am assisting Quest in creating seamlessly accessible and beautifully appointed serviced apartments. The post Exclusive: Quest doubles down on accessibility to better service Australia’s fastest growing travel sector appeared first on Hotel Management.

Services 264