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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations. To keep travelers on your site and away from OTAs, hotels must seamlessly integrate their booking engin e to facilitate online bookings.

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Maximizing Hotel Revenue: Advanced Channel Manager Strategies for 2025

STAAH

GDS and Niche OTA Power b. Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. Pooled Inventory: Smart Inventory Distribution Forget manually allocating rooms to different OTAs. Your rates drop automatically to drive last-minute bookings, across all OTAs.

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Direct Booking Strategies: How to Promote Your Booking Engine Effectively

STAAH

If they see better rates on online travel agencies (OTAs) , they’ll lose trust and likely bounce. Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. STAAH Tips: STAAH’s RateStalk allows you to display OTA rates alongside your direct price. How is it useful?

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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

Manual processes in communication, especially at scale, introduce hidden costs: missed direct booking opportunities, staff overload, and fragmented service experiences. This removes the pressure from reservation teams, allowing them to focus on high-value tasks such as upselling, group bookings, and complex guest requests.

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Hotel Marketing in 2025: Proven Strategies to Drive Direct Bookings

AskSuite

Explore proven hotel marketing strategies for 2025 designed to boost direct bookings, reduce OTA reliance, and maximize revenue through digital and automated channels. In 2025, hotels must move beyond relying on OTAs and embrace direct sales through targeted hotel marketing. According to STR , the U.S.

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Automation for hotels: 7 best practices to save time

eHotelier

With the right tool, you can build automated segments in minutes instead of hours: – Business travellers vs leisure guests – OTA bookers vs direct bookers – First-time guest vs loyal returners From there, you can create tailored automation workflows for each segment — without repeating manual work every time.

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How to choose the right CDP for your hotel in 6 steps

eHotelier

For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Personalisation at scale with CDPs Personalisation is one of the most effective ways to stand out in today’s hospitality industry, but tailoring every guest experience manually can seem impossible.