Hospitality Tech

JUNE 16, 2025

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. Hotels face growing pressure to do more with less—delivering tailored guest experiences while improving margins. Brands Yum!

Upsell 52

Upsell Ancillary Revenue Hotels Revenue 52

Webrezpro

SEPTEMBER 18, 2024

Short message service (SMS) marketing can bring a strong return on investment, with a 98 percent open rate. You can send notifications, responses, upsells, and more to the right guests at the right time. For hoteliers, it’s easier than ever with specialized messaging software integrated through your property management system (PMS).

Market 109

Market Marketing Upsell Services 109

eHotelier

JULY 13, 2025

As La Peer Hotel enters a new wave of modern, refined luxury with updated guestrooms, reimagined public spaces and curated lifestyle offerings, this strategic hire reinforces the hotel’s focus on innovation and market growth, further positioning it as one of the most sought-after destinations in West Hollywood.

Sales 52

Sales Market Marketing General Manager 52

eHotelier

JUNE 25, 2025

With nearly two decades of experience in hotel strategy and team leadership, the hospitality veteran will spearhead the property’s sales, marketing and revenue initiatives ahead of its highly anticipated opening. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Sales 52

Sales Market Marketing Upsell 52

Demand Calendar

MARCH 11, 2025

Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and Revenue Management : Marketing : Targets and attracts the right audiences and event types. Sales : Converts high-potential leads into booked events and upsells delegates on premium offerings.

Revenue 69

Revenue Revenue Management Upsell Forecasting 69

Hotel Management

MARCH 4, 2025

Optimise Retail Products and Niche Services Hotel-branded signature items are a growing market right now – even luxury giant Aman sells a $2,700 branded tote bag.

Ancillary Revenue 130

Ancillary Revenue Retail Revenue Dining 130

TravelNet

MAY 19, 2025

Markets are saturated. Revenue Stream #1: Upsells and Add-Ons for Guests Guests are willing to spend more if it enhances their experience. Here are a few ideas: Early check-in/late check-out fees These are straightforward, high-margin offerings that work well in almost any market. Solid occupancy isnt enough anymore.

Occupancy 59

Occupancy Revenue Market Marketing 59

Hotel Management

MAY 27, 2025

And for hotels, this centralised insight enables tailored offers, dynamic upselling and operational efficiency – all of which translate to greater guest loyalty and increased revenue. In an increasingly competitive market, the SGI is more than a convenience – its a strategic advantage. The impact is measurable.

Ancillary Revenue 130

Ancillary Revenue Upsell Revenue Travel 130

eHotelier

APRIL 5, 2023

By hyper-personalising your campaigns to specific audiences, you are able to increase your conversion rates, powering your upselling, and at the same time increasing your guest loyalty.

Upsell 115

Upsell Hotel Marketing Marketing Market 115

Social Hospitality

SEPTEMBER 10, 2023

Marketing is a fast-paced, tech-driven industry. In the US alone, marketers spend $23 billion on tech like social apps, CRMs, and email marketing platforms. Hospitality marketers are particularly well-positioned to take advantage of emergent technology. Automation Automation is crucial in today’s marketing landscape.

Market 130

Market Marketing Consumer ROI 130

Refine

DECEMBER 11, 2022

Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also need to be comfortable using essential communication skills and marketing techniques. In short, to get it right, you need to read each situation correctly and.

Upsell 59

Upsell Market Marketing Revenue Management 59

STAAH

MAY 13, 2025

The engine is fed data through multiple sources, whilst relying on its own intelligence based on market. The channel manager integration allows RMS-generated rates go live across OTAs in real time, allowing you to react faster to market shifts and booking patterns. 7) Drive More Revenue with Upsell Tools Why stop at the room?

Operations 82

Operations Management OTA Upsell 82

STAAH

MAY 20, 2025

Heres why a booking engine should be at the heart of your hotels digital strategy: Own the Guest Relationship: Unlike online travel agents (OTAs) , direct bookings give you full access to guest data, ideal for personalization, upselling, and loyalty-building. Real-Time Rates & Availability: Eliminate discrepancies and double bookings.

Upsell 87

Upsell OTA Revenue Hotels 87

Hotel Management

MAY 29, 2025

Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. The panel explored broader market trends, owner expectations, and revenue management best practices. Kalan opened with a compelling call for the industry to embrace a retail mindset.

Revenue Management 130

Revenue Management Revenue Management Retail 130

Hotel News Resource

JANUARY 12, 2024

Article - Complimentary Registration Now Open For Doug Kennedy's Next Training Webcast: Contemporary Approaches for Upselling at Check-In - Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software

Upsell 77

Upsell Travel Hospitality Hotel Sales 77

Hotel Speak

JANUARY 15, 2025

Additionally, hotels can schedule campaigns at optimal touchpoints during a guests stay, including breakfast promotions, happy hour reminders, or exclusive upselling opportunities.

Management 103

Management ROI Upsell Operations 103

Hospitality Tech

JULY 9, 2025

Optimized Marketing Spend: Hotels will be able to focus on periods of lower occupancy, efficiently allocating their marketing resources. “This move reinforces Accor’s commitment to smarter, more agile distribution, empowering hoteliers while providing enhanced value to the B2B market,” said Fabrice Perdoncini, CEO of Gekko Tech.

Market 52

Market Marketing Hotels Occupancy 52

Hotel Speak

APRIL 18, 2025

Tools like personalized email marketing, dynamic content on booking engines, and tailored digital advertising can shift focus from pure rate competitiveness to relationship-building and brand engagement. Things like upselling, cross-selling ancillary services, and promoting on-site spend at restaurants, spas etc.,

Revenue 93

Revenue Average Daily Rate Revenue Management Hotels 93

STAAH

NOVEMBER 22, 2022

Hotel Marketing is only effective if the execution is done right. The core of a good hotel marketing strategy is to promote the right product in the right place , at the right price , and at the right time to the right audience. A planned approach to marketing helps you to set clear objective s. Find out more here.

Hotel Marketing 97

Hotel Marketing Market Marketing Hotels 97

STAAH

MAY 25, 2025

Reacting quickly to market changes or demand was hard due to lack of automation. STAAH made scalability feasible For the team at Sentrim Hotels & Lodges, managing a multi-property portfolio across leisure and business travel markets comes with its own set of complexities. Thats where STAAH came in.

Overbooking 89

Overbooking Hospitality OTA Upsell 89

Amadeus Hospitality

MARCH 30, 2023

Hotel email marketing is an essential strategy for hotels to promote their services and increase bookings through targeted and personalized email campaigns. By using email marketing, hotels can connect with potential guests, build customer relationships, and drive revenue growth. What is hotel email marketing?

Email Marketing 83

Email Marketing Market Marketing Hotels 83

Refine

AUGUST 21, 2023

He has since helped to grow the company into a market leader in hotel upselling solutions. Oaky helps drive incremental hotel revenue and enhance the guest experience through targeted upselling messaging. Erik co-founded Oaky in 2013, alongside Lars Jonker and Tako Paddenburg.

Upsell 98

Upsell Revenue Market Marketing 98

Hotel Speak

JUNE 22, 2023

With this seamless and end-to-end integration, Hotelogix aims to help hotels efficiently upsell and increase direct bookings for more revenue. It will, in turn, help hotels identify the guests’ spending patterns and present them with upselling opportunities.

Upsell 59

Upsell Revenue Online Marketing Hotels 59

MediaBoom

MARCH 30, 2023

High-ticket digital marketing provides a proven formula for brands and marketing agencies looking to sell high-priced products and services while preventing brands from losing out on sales to low-cost providers. It may sound simple enough but implementing such a marketing strategy is a different story.

Digital Marketing 98

Digital Marketing ROI Market Marketing 98

eHotelier

JULY 30, 2024

A significant customer cohort that has yet to be fully embraced at both operational and marketing levels are guests with disabilities. Substantial opportunities exist to upsell and cross-sell to capture more total revenue from this growing segment.

Upsell 97

Upsell Business Revenue Operations 97

STAAH

JUNE 17, 2025

This blog breaks down what it takes to grow them: understanding guest expectations, building a seamless booking journey, leveraging smart tools, and expanding your reach with marketing and trust-building tactics. It’s the final destination for your digital marketing efforts and the moment of truth for a potential guest.

Cancellation 83

Cancellation OTA Events Upsell 83

Hotel Business

JUNE 20, 2025

Mobile tech helps hotels of all sizes deliver standout service, streamline operations and differentiate themselves in competitive markets. Get that right, and the business benefits—like loyalty, upsells and stronger reviews—will follow. Start with the guest, not the gadget. What excites you most about the future of hospitality?

Upsell 89

Upsell Services Branding Hospitality 89

Little Hotelier

OCTOBER 11, 2023

Hotel email marketing is an online marketing technique that helps hoteliers reach a broader audience via email. Hotel email marketing has been done in the hospitality industry for decades now, since email has become a normal part of our everyday lives. Learn more Why is hotel email marketing important?

Email Marketing 98

Email Marketing Market Marketing Hotels 98

Hotel Speak

JUNE 11, 2025

30% of guests check-in via the Kiosk, cutting check-in time by a third and freeing up staff to really welcome their guests and provide remarkable experiences throughout their stay, not to mention the fact that Kiosks drive 25% higher upsells in our hotels today. “Since bringing Mews Kiosks to hotels in the U.S., of total U.S. between Apr.

Travel 50

Travel Market Research Upsell Hotels 50

eHotelier

JUNE 17, 2025

However, with many options on the market, choosing the right one can feel overwhelming. Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face. For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities?

Scale 59

Scale Upsell Hotels Hospitality 59

MediaBoom

DECEMBER 11, 2024

With travel demand set to grow 8% annually by 2025 , nows the time to embrace bold hotel marketing strategies that captivate guests and boost bookings. Hotel marketing strategies are carefully crafted tactics that hotels use to promote their services, attract guests, and drive bookings.

Marketing Strategy 98

Marketing Strategy Hotel Marketing Market Marketing 98

Hotelogix

FEBRUARY 19, 2025

When the economy is low, the first thing that most businesses want to save on is their marketing. HubSpot carried out a study that established the fact that the more customer engagement and bookings take place, the better a business focuses on content marketing ( HubSpot, 2023 ).  Marketing is not only about advertisement.

Market 40

Market Marketing Hotels Email Marketing 40

STAAH

MAY 20, 2025

Here’s why a booking engine should be at the heart of your hotel’s digital strategy: Own the Guest Relationship: Unlike online travel agents (OTAs) , direct bookings give you full access to guest data, ideal for personalization, upselling, and loyalty-building. Real-Time Rates & Availability: Eliminate discrepancies and double bookings.

Upsell 52

Upsell OTA Revenue Target Marketing 52

Hotel Speak

JANUARY 29, 2025

With features like multi-property search, real-time availability updates, and upselling options, hotels can showcase everything they have to offer and capture more revenue per guest. By offering a booking experience that aligns with modern guest expectations, hotels can build trust, encourage repeat stays, and stand out in a crowded market.

OTA 89

OTA Hotels Upsell Revenue 89

Demand Calendar

DECEMBER 3, 2024

These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest expectations. From optimizing marketing campaigns to adjusting pricing strategies, BI transforms raw data into valuable insights that drive profitability.

Revenue 96

Revenue Upsell Business Market 96

eHotelier

JULY 13, 2025

Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “

Upsell 52

Upsell Revenue Management Revenue Operations 52

Demand Calendar

JANUARY 11, 2024

By recognizing that most guests are experiencing a property for the first time, hotels can shift their marketing strategies more effectively. This is an opportunity for hotels to personalize the guest experience, including upselling and offering additional services. The crucial moment comes when a reservation is made.

Upsell 98

Upsell Marketing Strategy Market Marketing 98