Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.

Closing

Hotel Management

JULY 20, 2025

Formerly Group General Manager of Operations at Heritage Hotel Management, Nicholson is an accomplished tourism executive with over 20 years of international experience across the hotel, airline, and cruise industries. Based in Auckland, Nicholson joins the Accor Pacific commercial team under the leadership of Anne Gill. “Her

Tourism

Social Hospitality

JUNE 25, 2025

Hotels can now deliver individualized guest experiences at scale by tapping into rich data sets, including booking patterns, past stay preferences, loyalty behaviors, and even social media engagement. Reputation Management: Monitoring and Responding to Feedback AI’s influence also extends into reputation management.

Digital Marketing

Hotel Management

NOVEMBER 19, 2024

The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand. Choice makes that happen on a global scale,” Chris added.

Scale

Hotel Management

JUNE 24, 2025

Three Accor-operated hotels in Melbourne have hit the market, representing a portfolio sale worth an estimated AU$$200 million. This is a rare opportunity to secure immediate scale in a single capital city across three distinct hotel offerings,” said Savills Australia and New Zealand National Director – Hotels, Nick Lower.

Sales

Hotel Management

APRIL 29, 2025

Full-scale construction has commenced on the development of Radisson Blu Mirage Resort Fiji, scheduled to open in 2026, with the project now funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP).

Construction

Hotel Management

APRIL 8, 2025

Accor is Australias largest hotel operator with more than 350 hotels, resorts and apartments nationally and over 100 in Queensland. Victorian hotels are also high on the popularity scale, with 39% growth year-on-year. The post Accors Queensland hotels see Easter bookings spike appeared first on Hotel Management.

Tourism

Lodging

JANUARY 28, 2025

By empowering general managers, focusing on performance management, and leveraging our scale, we ensure operational excellence and drive sustainable growth for […] The post Aimbridge Details Portfolio Expansion and Integrated Platforms From 2024 appeared first on LODGING Magazine.

General Manager

Hotel Management

MAY 26, 2025

The deal will see 68 upscale existing properties (more than 9,500 rooms) currently managed by SSAW, under its Pagoda, Narada Grand, SSAW Boutique, and Ginlan Jia brands, join Choice Hotels upscale soft brand, Ascend Collection, under a distribution agreement.

Scale

Hotel Speak

JUNE 11, 2025

In this article, we’ll explore how AI is transforming three key pillars of hotel commerce: channel management, CRM, and direct booking engines. AI in Channel Management: Smarter Distribution, Higher Revenue Historically, managing distribution channels required tedious manual updates and reactive pricing.

Hotel Marketing

Hotel Business

JUNE 24, 2025

With all the changes impacting hoteliers so quickly—the need for hotels to do more with less, continuing pressures on margins, the rapid rise of AI—it’s time for new paradigm in revenue management, one rooted in scientific rigor, data integration and interdisciplinary collaboration. Amid the challenges, innovation remains a central theme.

Revenue Management

Hotel Business

JANUARY 15, 2025

We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview. Shimony didnt believe it was possible for a platform like this to exist.

Operations

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication. But analytics alone isn’t enough.

Operations

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication. But analytics alone isn’t enough.

Operations

Hotel Management

JUNE 12, 2025

The brand’s fast expansion to 100 hotels in less than seven years is a fantastic achievement,” said IHG Hotels and Resorts Managing Director, Australasia Pacific, Matt Tripolone. “We The post IHG’s fast-growing Voco brand hits 100 openings in seven years appeared first on Hotel Management.

Branding

Hotel Management

FEBRUARY 4, 2025

Hoteliers are always looking for ways to elevate the in-room experience while improving operational efficiency, says Peter Weingartner, Director of Swisstrade. Efficient Design for All Stakeholders Hotel Guests: No unsightly scale marks or extended boiling timesjust hot water on demand for the perfect cup of tea or coffee.

Scale

Intelity

JULY 28, 2025

form a connected hospitality platform that transforms hotel operations and guest engagement. Together, these platforms eliminate friction, increase team efficiency, and create personalized guest experiences at scale. is INTELITY’s next-generation hotel operations platform. Nexus AI and GEMS 2.0 adapt to your needs.

Operations

Hospitality Today

AUGUST 12, 2025

No longer limited to powering chatbots or automating a few back-office tasks, AI is becoming the “operating system” that runs the business—streamlining workflows, boosting revenue, and delivering the seamless, personalized experiences guests now expect.

Operations

SiteMinder

AUGUST 6, 2025

A travel startup is an emerging company that uses innovative technology to solve specific pain points in booking, pricing or hotel operations. That streamlined approach suits busy operators who can’t afford month-long installs or hefty IT bills. Automate operations, boost revenue, and deploy solutions in hours instead of months.

Operations

Hotel Business

JUNE 20, 2025

However, as most commercial teams have begun integrating revenue management, marketing and distribution to drive greater efficiency and outcomes, the 2025 edition reflects this shift. The report highlights a widening gap between technological potential and operational readiness. That’s what this year’s edition aims to provide.

Operations

Hotel Management

JULY 1, 2025

Independent hotel operator Panache Hotel Group (PHG) has partnered with THSA Hotel Advisors on a strategic service agreement, signed at AHICE Fiji Islands Investment in Tourism Summit last week. The collaboration brings together operational performance and strategic advisory expertise to support PHG’s growth and expansion into new markets.

Services

Hotel Management

JUNE 17, 2025

Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. Q: Tell us about the services you offer hotels.

Services

Hotel Speak

APRIL 22, 2025

Hoteliers are under mounting pressure to modernize operations and exceed increasingly sophisticated guest demands. In response, hotels are increasingly enhancing traditional hotel software systems by turning to AI agentstask-specific, autonomous systems that augment staff, streamline operations, and personalize the guest journey.

Operations

Hotelogix

NOVEMBER 19, 2024

The 2024 Lodging Technology Survey by Hospitality Technology indicates that approximately 56% of hoteliers globally are actively seeking ways to cut the costs associated with managing technology. Do you plan to embrace or upgrade to modern technology to improve operational efficiency, but what about keeping IT costs under control?

Management

Hotel Management

APRIL 1, 2025

ANA Holiday Inn Iwate Kitakami currently operating as Hotel City Plaza Kitakami will undergo an extensive renovation and conversion over the coming months. The post IHG accelerates Japan growth with ANA Holiday Inn Iwate Kitakami signing appeared first on Hotel Management. through the opening of ANA Holiday Inn Iwate Kitakami.

Pipeline

Hotel Speak

DECEMBER 12, 2024

For some, the impact is potentially crippling – with independently operated hotels facing cost increases as high as 750,000. Julie Ashworth, general manager at the George Hotel in Norwich, said: The government has failed to consider the devastating impact the minimum wage increase is having on hospitality.

Small Business

Hotel Management

DECEMBER 3, 2024

This major scale project represents a huge repositioning of the asset, and ultimately supports our contemporary vision for the Adina brand,” said TFE Hotels Group Chief Operating Officer, Chris Sedgwick. The post First look: Adina Town Hall’s multi-million-dollar home-style makeover appeared first on Hotel Management.

Scale

STAAH

JUNE 15, 2025

Since partnering with STAAH, The Citi Residenci Hotels has transformed its digital operations — unlocking efficiency, improving online visibility, and creating a future-ready booking experience for both guests and staff. STAAH’s Max Booking Engine and Channel Manager delivered a much-needed transformation. Their solution: STAAH.

Hospitality

Hotel Management

APRIL 16, 2025

Hosted by Liam Petrie-Allbutt, Founder and Managing Director of design-led lighting collective Studio All, this Masterclass will bring together a visionary interior design director, a world-class lighting design leader, a cutting-edge controls specialist, and an asset owner who invests in creating exceptional spaces.

General Manager

Hotel Business

JULY 21, 2025

Three-quarters (75%) of travel managers globally expect business travel volume to increase this year, according to the 2025 Global Travel Managers Report from meetings, events, and hospitality technology provider Cvent.

Management

Hospitality Tech

JULY 9, 2025

Tailored for boutique hotels, luxury resorts, and short-term rentals, Journey provides independent operators with the tools to compete on loyalty and guest experience without sacrificing control or character. This infrastructure enables real-time personalization and automates key touchpoints throughout the guest journey.

Operations

STAAH

MARCH 10, 2025

STAAH partnered with Espire Hospitality to streamline operations and optimize revenue across the groups wide portfolio of hotels and resorts. This collaboration addresses Espires operational challenges, improving efficiency, and ensuring long-term growth.

Hospitality

AskSuite

JUNE 27, 2025

For hotel chains and resorts managing high service volumes across multiple properties, the pressure to respond faster — without sacrificing quality — has made automated customer service not just an operational upgrade, but a financial necessity.

Services

Hospitality Tech

JUNE 11, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.

Travel

Hotel Speak

MAY 14, 2025

Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience.

Management

eHotelier

JUNE 17, 2025

As someone working with guest data and insights, you may already know that managing guest data effectively is critical to delivering personalised experiences and growing guest loyalty. Begin by identifying pain points and operational inefficiencies that impact different departments.

Scale

Hospitality Tech

JULY 16, 2025

Delivering relevance at scale Personalization used to mean a handwritten note or a staff member remembering your name. While those human touches are still meaningful, AI helps scale personalization without sacrificing relevance by enabling frontline teams to focus on connection, not data retrieval.

Services