Demand Calendar

MARCH 11, 2025

Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and Revenue Management : Marketing : Targets and attracts the right audiences and event types. Sales : Converts high-potential leads into booked events and upsells delegates on premium offerings.

Revenue

Demand Calendar

MARCH 27, 2025

To strengthen margins, hotels should look to successful upselling models. By adopting a proactive upselling culture, hotels can bridge this gap, engage guests more effectively, and unlock a powerful incremental revenue stream. The result is untapped revenue and a missed opportunity to enhance the guest experience.

Upsell

eHotelier

JULY 17, 2025

Reactive intermediaries contribute to parity loss but act in tandem with others, reflecting broader market pressure. 123Compare has identified this group to include major OTAs like Booking.com or Expedia and high-risk resellers like Traveluro or Super.com. Passive intermediaries have marginal impact. Copyright © eHotelier 2025 Menu

OTA

Hotel Management

MAY 29, 2025

The APAC Revenue Management Summit returned to Melbourne this week under the fitting theme: Simply the Best. Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. The panel explored broader market trends, owner expectations, and revenue management best practices.

Revenue Management

Hospitality Tech

JUNE 16, 2025

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. Hotels face growing pressure to do more with less—delivering tailored guest experiences while improving margins.

Upsell

Hotel Management

MARCH 4, 2025

Optimise Retail Products and Niche Services Hotel-branded signature items are a growing market right now – even luxury giant Aman sells a $2,700 branded tote bag. Author: Samuel Vivas Imparato BMIHMS Learning Facilitator The post Maximising Hotel Profits Beyond Rooms appeared first on Hotel Management.

Ancillary Revenue

eZee Absolute

JANUARY 27, 2025

Prepare with a Robust PMS (Property Management System) A high-performance PMS like eZee Absolute streamlines all your hotel operationsfrom managing bookings to housekeeping tasks, this system ensures efficiency. Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement.

Upsell

STAAH

JUNE 17, 2025

This blog breaks down what it takes to grow them: understanding guest expectations, building a seamless booking journey, leveraging smart tools, and expanding your reach with marketing and trust-building tactics. It’s the final destination for your digital marketing efforts and the moment of truth for a potential guest.

Cancellation

eHotelier

JULY 21, 2025

She began her career with McKibbon in 2012 as a Front Desk Associate at Hyatt Place Plantation where she quickly advanced to Director of Rooms and later Operations Manager. Prior to joining McKibbon, Amanda spent seven years at Publix Super Markets, where she honed her customer service expertise.

General Manager

Hotel Speak

APRIL 18, 2025

Tools like personalized email marketing, dynamic content on booking engines, and tailored digital advertising can shift focus from pure rate competitiveness to relationship-building and brand engagement. Things like upselling, cross-selling ancillary services, and promoting on-site spend at restaurants, spas etc.,

Revenue

SiteMinder

JUNE 5, 2025

A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenue management and distribution efforts to maximise total hotel revenue. It aims to drive profitability and improve competitiveness in the market for a hotel business. What is a hotel commercial strategy?

Hotels

Hotel Business

JULY 1, 2025

Pro:Centric+ enables easy and seamless integration of third-party services and simplifies installation and management—requiring far less technical expertise. This enables proactive engagement with potential guests in high-demand feeder markets before it becomes apparent to competitors.

Services

eHotelier

JUNE 25, 2025

With nearly two decades of experience in hotel strategy and team leadership, the hospitality veteran will spearhead the property’s sales, marketing and revenue initiatives ahead of its highly anticipated opening. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Sales

Hotel Management

MAY 27, 2025

Guests get full control and visibility of their bookings, managing everything in one place. Powered by a modern Property Management System (PMS), it gives hotels a real-time view of each guests stay, enabling smooth bookings, tailored offers, greater efficiency, and stronger loyalty. The impact is measurable.

Ancillary Revenue

TravelNet

MAY 19, 2025

Markets are saturated. While occupancy is still a core metric, relying on it too heavily can leave your property management business vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Revenue Stream #1: Upsells and Add-Ons for Guests Guests are willing to spend more if it enhances their experience.

Occupancy

Hospitality Tech

JUNE 11, 2025

Hotels using Mews Kiosks report that 30% of guests choose the kiosk, reducing check-in time by a third and boosting upsell conversion by 25%. Guests using kiosks generate 70% more upsell revenue per check-in than those checking in at the front desk. Upsell and loyalty are increasingly tied to digital touchpoints.

Travel

Hotelogix

NOVEMBER 7, 2024

Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. These tools can adjust your rates automatically, based on real-time data and market trends. Pick the Right OTAs: Don't try to be on every OTA out there.

Hotel Sales

eHotelier

JULY 13, 2025

Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out “ At Salto, we believe access to technology should be so convenient that guests actually enjoy using it,” said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. “ Receive daily leadership insights and stay ahead of the competition.

Upsell

Hotel Speak

JUNE 11, 2025

30% of guests check-in via the Kiosk, cutting check-in time by a third and freeing up staff to really welcome their guests and provide remarkable experiences throughout their stay, not to mention the fact that Kiosks drive 25% higher upsells in our hotels today. “Since bringing Mews Kiosks to hotels in the U.S., of total U.S. between Apr.

Travel

Little Hotelier

DECEMBER 8, 2024

A unified inbox is a tool that consolidates messages from multiple communication channels, such as email, social media and SMS, into a single interface that allows users to manage all their messages in one place. How does a property management unified inbox work? What is Messaging Hub? What is the purpose of Messaging Hub?

Upsell

STAAH

MAY 20, 2025

Here’s why a booking engine should be at the heart of your hotel’s digital strategy: Own the Guest Relationship: Unlike online travel agents (OTAs) , direct bookings give you full access to guest data, ideal for personalization, upselling, and loyalty-building. Analytics & Conversion Tracking: Know what’s working and what’s not.

Upsell

eHotelier

JUNE 17, 2025

As someone working with guest data and insights, you may already know that managing guest data effectively is critical to delivering personalised experiences and growing guest loyalty. However, with many options on the market, choosing the right one can feel overwhelming. This guide offers six practical steps to help you decide today.

Scale

STAAH

MAY 25, 2025

As the demand for more channels grew, so did the complexity of managing it all. Reacting quickly to market changes or demand was hard due to lack of automation. We needed more than just a booking tool, we needed visibility, automation, and a smarter way to manage distribution, the team shared. Thats where STAAH came in.

Overbooking

The Hotels Network Blog

JULY 24, 2025

This enables hotels to trigger highly relevant, real-time campaigns, such as spa offers, late check-out promotions, restaurant upsells, or feedback requests, at exactly the right moment. In a market where guest expectations are rising and brand differentiation is crucial, app personalization becomes a powerful competitive edge.

Upsell

AskSuite

JUNE 9, 2025

From understanding the traveler behavior patterns to tracking real-time booking trends across channels, advanced data analytics allows hoteliers to move from reactive to predictive management. Traditionally, hotel managers relied on spreadsheets and isolated PMS or booking reports to evaluate performance. Have you heard the news?

Operations

AskSuite

JUNE 9, 2025

From understanding the traveler behavior patterns to tracking real-time booking trends across channels, advanced data analytics allows hoteliers to move from reactive to predictive management. Traditionally, hotel managers relied on spreadsheets and isolated PMS or booking reports to evaluate performance. Have you heard the news?

Operations

Cloudbeds

JANUARY 22, 2025

The costs above are excluded because they would skew earnings results since they are either beyond managements control, non-cash expenses, or one-off costs. Although management is expected to have strategies in place to minimize tax expenses, taxes do not depend on operational efficiency and can vary from region to region.

Revenue

eHotelier

JUNE 18, 2025

is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations – saving time and cost. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Concierge.AI

Hospitality

eHotelier

JULY 8, 2025

Cons: Cost Management : Maintaining a stocked minibar can be expensive for hotels, especially if items go unsold. Potential for Waste : If not managed properly, a stocked minibar may lead to waste if items are not consumed. Management Complexity : Hotels must track inventory and consumption. Copyright © eHotelier 2025 Menu

Shopping

SiteMinder

DECEMBER 8, 2024

Table of contents Why is it important for property management to have a unified inbox? Your property management will be much improved with a unified inbox. A hotel is a busy place and a challenge to manage even at the best of times. Its also very common that guests will use email to send you queries, requests, and feedback.

Hotels

Hospitality Tech

JUNE 11, 2025

For hotel staff, the combined power of IRIS’s intuitive mobile ordering and the Alliants Experience Platform - including its Concierge and Messaging modules - streamlines the management of guest requests, reduces administrative workload, and eliminates time-consuming manual processes. It’s not just new features—it’s connective tissue.

Services

Hospitality Tech

JULY 9, 2025

Optimized Marketing Spend: Hotels will be able to focus on periods of lower occupancy, efficiently allocating their marketing resources. “This move reinforces Accor’s commitment to smarter, more agile distribution, empowering hoteliers while providing enhanced value to the B2B market,” said Fabrice Perdoncini, CEO of Gekko Tech.

Market

TravelNet

JULY 16, 2025

In a maturing market, the old rules often don’t apply. This is where the most successful property management companies (PMCs) are pulling ahead. Here’s what it really means to be a data-driven PMC in a saturated market—and how to use that mindset to stay ahead. And not every property should employ the same marketing strategy.

Market

Hotelogix

DECEMBER 19, 2024

This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. Why Hotel Business Intelligence Matters In today's tough market, you can't just guess. Revenue Management Figuring out room prices can be tough. But how can you interpret all this information?

Business

eHotelier

JUNE 11, 2025

Whether you’re looking for creative hotel marketing ideas for holidays , planning your hotel marketing calendar for 2025, or simply need fresh ways to attract guests during holiday periods, this guide is here to support your next move. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Hotels

eHotelier

JUNE 11, 2025

The traditional methods of managing guest services are no longer sufficient; instead, businesses are increasingly turning to technology to automate processes, reduce costs, and enhance service delivery. The chatbot can assist guests in navigating this platform, answering questions, and confirming bookings in real time.

Operations

SiteMinder

MARCH 24, 2025

Visito transforms guest communication for hotels by automating bookings, support, and marketing through messaging apps. It acts as a virtual concierge, answering common questions, sharing booking links, promoting special offers, and even upselling services without staff intervention. Table of contents What does Visito do?

Upsell