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Nuell said the partnership over the past three years has resulted in more Marriott Bonvoy sign ups, increased brand awareness and increased hotel occupancy and revenue in the company’s 10 Melbourne hotels. “The We operated at high occupancy throughout the tournament, and are currently pacing in line with last year. “We
Perth hotels are experiencing a strong resurgence in bookings, with the Australian Hotels Association (WA) reporting that the west coast city reached the highest occupancy rates in the country in 2024. From January to December 2024, metropolitan Perth hotels achieved an average occupancy level of 79.4% a 3.9%
No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenue managers. Revenue management is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenue managers. Get your copy here.
Live music concerts from globally renowned bands like Coldplay, Metallica, Taylor Swift, BTS, and The Rolling Stones dont just captivate audiences they generate significant economic activity, particularly in the hospitality sector. Hotel occupancy in the Dallas-Fort Worth area surged by 40% during the concert weekend.
Often considered a dull, technical aspect of occupancy metrics for large chains, hotel revenue management has easily been written off as being just about numbers and pricing. In reality, it is a strategic, creative discipline that can unlock significant value across all types of hotels and operations.
Artificial Intelligence (AI) is no longer a futuristic concept in the hospitality industry. For hospitality leaders who want to stay competitive, understanding and leveraging AI tools is no longer optional; it’s essential. This post was originally written by Debbie Miller for Cayuga Hospitality Consultants.
Success in today's hospitality market isn’t about filling every room; it’s about filling your hotel with the right guests. It’s not about occupancy—it’s about total revenue and, ultimately, profit. It’s time for a strategic shift. This is the move from being a bed-provider to a value-creator.
Everything we do must connect to them ‘ ethos and how this approach has not only revolutionised the guest experience but has also become the driving force behind a more holistic and resilient revenue generation strategy, one that prioritises Revenue Per Available Guest (RevPAG) and cultivates meaningful, long-lasting guest relationships.
In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. Implement Dynamic Pricing for Optimal Revenue What is Dynamic Pricing?
Advanced Strategies to Maximize Revenue a. Dynamic Pricing: Real-Time Revenue Optimization c. Todays winners in hospitality are those who use tools like a Channel Manager not only to sync availability but to maximize revenue, streamline operations, and build a resilient digital strategy. A drop below 30% occupancy?
By leveraging technology and personalisation – such as dynamic pricing, seamless check-ins, tailored recommendations, and themed perks – hotels can enhance stays, strengthen guest loyalty, and sustain revenue well beyond the event. But price surges alone wont guarantee long-term success for hotels.
Think revenue management is just for the big hotel chains or that it’s all about jacking up prices? Believe me when I say, as the COO of a revenue management consulting firm, that at least one of the below misconceptions is draining your hotel’s profits faster than a leaky faucet. Myth #10: “My gut feeling beats any system.”
This seamless integration has not only minimized errors and enhanced booking accuracy but also played a pivotal role in driving revenue growth for the hotel chain, positioning it for continued success in a competitive market.
In the hospitality industry, guest satisfaction isn’t just a goal—it’s the currency of success. Delayed responses to maintenance issues quietly erode customer trust, damage reputation, and ultimately eat away at revenue. Safety Risks and Compliance Violations Guest safety is non-negotiable in hospitality.
Extended stays are transforming the way that travellers and travel companies view the hospitality landscape. For operators managing furnished apartments, aparthotels, or extended-stay inventory, this shift represents a significant revenue opportunity. What is the opportunity around extended-stay revenue?
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns. This integration is another example of how Duetto continues to connect data silos that exist between systems in the hospitality industry.
The hospitality industry is more data-driven than ever, yet marketing and revenue teams are still dancing to different tunes and that digital disconnect is costing real-life revenue. When marketing and revenue teams collaborate, the commercial impact can be significant. Marketing drives demand.
The podcast space is booming, and hospitality is no exception. No matter what role or interest you have in hospitality, there’s a podcast for you. Read on to discover 36 of the top hospitality podcasts to listen to in 2025. All in the Industry is for those interested in the inner workings of the hospitality industry.
What does hospitality experience mean? A hospitality experience is a service encounter that guests have with a hospitality business like a hotel. The hospitality experience, AKA the guest experience , is one of the most important factors for a hotelier to consider. What counts as a hospitality experience?
It helps fill tables during off-peak times, maximising restaurant occupancy and revenue. For more information on Profitroom, visit www.profitroom.com and for information on ResDiary visit www.resdiary.com The post Profitroom and ResDiary join forces to boost UK hotel and pub F&B revenue appeared first on Hotel Speak.
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns. This integration is another example of how Duetto continues to connect data silos that exist between systems in the hospitality industry.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. It can directly impact revenue, guest satisfaction, and your ability to scale. Delays can lead to double bookings or lost revenue. Choosing the best channel manager isn't just about convenience.
This is particularly relevant for hospitality operators, who run 24/7/365 businesses. In 2023, these properties averaged 205 rooms, with an average occupancy level of 69.4% Fortunately, the diversity of income sources and higher ADRs mutes the impact of utility costs as a percent of revenue (2.9%) at this property type.
As a result revenue was missed and the guest experience in bookings was below par. The pooled inventory model ensures that every room is available to sell across all platforms simultaneously maximising occupancy and reducing spoilage. Manual update of rates and availability across multiple channels was error-prone and inconsistent.
VANCOUVER — The BC Hotel Association (BCHA) has appointed Shawna Lang to the role of director of Sales & Revenue Optimization. Lang brings more than two decades of experience in tourism and hospitality, with a career spanning destinations, attractions and agencies knowns for their innovation and impact.
Record hotel performance despite moderating growth Revenue Per Available Room (RevPAR) reached a record high in 2024, though growth slowed to four per cent year-over-year, following increases of 18 per cent in 2023 and 91 per cent in 2022. Overall occupancy levels remained flat, increasing by just 0.1 per cent of revenue.
According to data from CoStar, Canadas hotel industry witnessed a record-breaking performance in February 2025, with the highest Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) for any February to date. However, the occupancy rate was slightly lower at 57.7 The ADR for February was $189.27, a 4.2-per-cent
After years of recovery, the industry is not just reboundingit is entering a new phase of expansion, marked by evolving traveller expectations and a stronger dedication to personalisation and experience-driven hospitality. Leveraging Revenue Beyond the Room The shift from RevPAR to RevPAG is more than just a trendit is a necessity.
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication. What Is Data Analytics in the Hospitality Industry?
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication. What Is Data Analytics in the Hospitality Industry?
Mews adds point-of-sale to its hospitality cloud Mews has added Mews POS (Point-of-Sale) to the embedded payments experience offered with Mews Hospitality Cloud, providing increased operational time savings for hotels and a frictionless experience for guests. Plusgrade brings a new level of sophistication to upselling.
EBITDAR formula explained One way to calculate EBITDAR is first to determine earnings by subtracting all expenses from revenue and then adding back five cost categories. EBITDAR is calculated using details from the income statement, which presents a company’s revenues and operating expenses over a specific period.
âFor independent operators, loyalty has historically meant handing over guests and revenue to third-party platforms,â said John Sutton, Founder and CEO of Journey. âFor independent operators, loyalty has historically meant handing over guests and revenue to third-party platforms,â said John Sutton, Founder and CEO of Journey.
The research shows these features could add around 12% to the average daily rate (ADR) charged by the hotel, which could increase revenues by over $5,300 per room*, per year, for an average mid-range hotel chain looking to sell these extra features. The channels now driving travel are changing too.
Peak seasons present both lucrative opportunities and significant challenges in the hospitality industry. Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. The richer the data, the more accurate the future planning.
Another way I’ve heard it described is with the term “sportspitality”—or a fusion of sports and hospitality. It combines the excitement and passion of sports with the personalized, service-driven approach of hospitality, offering packages that include event tickets, exclusive access, themed amenities and more. Well done, Gregg.
Hospitality leaders embrace technology for growth Our latest report, “ Travel Technology Investment Trends 2024 ,” reveals a strong commitment among hoteliers to increase their technology spend. rise in direct booking conversions over a six-month period, significantly boosting its overall revenue.
G6 Hospitality , the parent company of Motel 6 and Studio 6, has added more than 150 corporate clients this year. The company reports significant growth in its corporate segment, with a 26% increase in revenue in Q1 2025 vs. the same period last year. These new corporate clients are primarily from Texas, California and Florida.
In STAAH, the Indian hospitality group found a sophisticated system to help manage room types and yield rules, and boost direct revenue by 30%. Daily deals, upselling, promos and a number of other in-built capabilities allow Chokhi Dhani revenue managers to drive demand based dynamic pricing decisions.
Hospitable sends professional, branded messages to prompt deposit payments, issue reminders, and confirm the depositâs release, keeping the guest experience clear and consistent without adding extra work for hosts. This verification is built into the deposit flow, so hosts donât need to chase guests or use separate screening tools.
Established in 2016, RevenYou is a specialist consultancy firm supporting accommodation businesses across Australia, New Zealand, and the Pacific with revenue management, sales, marketing, and systems integration. Luckily RevenYou has a track record of making these problems disappear, with the help of best-in-class technology like SiteMinder.
The global hospitality industry is projected to reach $4.7 The STAAH Max Channel Managers integration with Booking.com goes beyond basic rate and inventory sync – it enables a smooth, centralised control system that optimises operations, increases guest engagement, and drives more revenue.
Users will be able to track trends in occupancy, average daily rate (ADR), revenue per available room (RevPAR), and other essential metrics directly within their STR dashboard.
The Market Insights report – Asia & subregions offers in-depth insights into passenger traffic, hospitality market indicators, top-performing destinations, and new routes in the Asia Pacific region. The post Amadeus and UN Tourism report provides comprehensive look at Asia Pacific travel market appeared first on Amadeus Hospitality.
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