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Lindsey Zuloaga Summer is peak season for many hospitality businesses and hiring seasonal workers to meet that demand is critical. But with the pressure to find quality candidates in a short amount of time, summer hiring can be very challenging for talent teams. This is bad enough during regular hiring cycles.
Headed up by Scott Boyes as CEO, Tony Ryan as Executive Chairman and Grant Alchin as Chief Operating Officer, the trio bring a collective industry experience of more than 90 years, extending across operations, commercial and legal, finance and asset management. Add to that, a growing team of experienced hotel industry leaders.
Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. All costs are managed by the operator.
Under Milky’s leadership, Radisson is scaling its Development and Feasibility teams, adding specialist analysts and project managers to enhance deal sourcing, underwriting, and technical support. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Davidson Hospitality Group has appointed Jason Reader as COO, where he is responsible for driving operational performance and profitability for the management company’s portfolio. Most recently, he held the role of COO at Remington Hospitality, where he was promoted from SVP, operations to EVP, and eventually COO.
âhotels can now offer the speed, personalization, and polish of enterprise-scale operationsâon their own terms.â As guest expectations rise and staffing challenges persist, this collaboration empowers hotels using the Visual Matrix PMS, a premium, high-touch service without expanding their teams.
Remote-Ready Roles: Marketing, revenue management, HR, and reservations teams are increasingly operating in hybrid or fully remote models. Mobile Property Management Systems (PMS): Managers can now access operational data and guest information remotely, enabling more oversight even when off-site.
As the company looks to scale and grow in the luxury and lifestyle segment, Deitemeyer will lead strategic affiliates beginning with its newest acquisition, ZaZa Hotels and Resorts. With a background spanning operations, brand leadership, hospitality development, and investing, Deitemeyer brings experience in placemaking to Rockbridge.
Do you plan to embrace or upgrade to modern technology to improve operational efficiency, but what about keeping IT costs under control? Take your hotel operations to the cloud. However, operating on a software-as-a-service (SaaS) model, cloud solutions make you less significant investments. No worries. Yeah, you heard it right.
Question brand consistency: Many chain hotels operate as franchises that vary widely in quality. Jul 4, 2025 ⢠Hospitality Brand USA hit with major funding cut in new budget bill - Tourism agency forced to scale back as federal matching funds drop from $100M to $20M despite upcoming global events and recovery needs.
Its mobile-friendly interface and intuitive setup empower lean teams to automate pricing decisions and scaleoperations effectively. GameTime has not only streamlined our operations but also had a direct, measurable impact on our performance. New hires can onboard quickly.
. “We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests. Since joining the company in 1994, he has helped transform Westgate’s finance operations, including overseeing its financial reporting and loan portfolio.
“These leadership appointments reflect our commitment to operational excellence and strategic expansion as we continue to unify our platform,” said Ben Rafter, CEO, Hotel Equities. Rob’s leadership has been instrumental to Springboard’s evolution, and Al brings a proven track record in scaling high-performing hotel portfolios.
ATLANTA & HONOLULU Hotel Equities and Springboard Hospitality have announced a strategic merger, effective May 1, creating a scaled and differentiated hotel-management company built to deliver value for hotel owners across branded and independent segments. The combined company will operate a broad portfolio of properties across the U.S.,
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff. The platform continues to grow due to a constant stream of free updates and expansive training tools.
Hotel operations software provider Quore has revealed the upcoming retirement of COO David Fox , one of the company’s original team members, after more than a decade of service. Quore also revealed that Londa Morgan, chief of staff, will take on additional responsibilities as VP, operations.
Short-term rental operators have never had more tools at their disposal—or more competition. Shift from reactive to proactive Saturated markets favor operators who move quickly and strategically. You should also be asking: Are your internal operations efficient? The best operators don’t guess. Are they happy with it?
Hospitality associations act as the connecting link between the individual operators and the larger market. European Hotel Managers Association: Dedicated to Leadership Excellence, this association assists Europe's hotel operators in improving knowledge and best operation practices. When testifying to the U.S.
What AI-powered products has Canary Technologies recently introduced for hotel operations? There are nearly 300 employees, and the company is hiring across departments. Industry leaders have said that they’ve found the most use for AI in operational tasks, while products in other areas have struggled to take off.
Martin: At Terra, we carefully balance exclusivity and amenities by prioritizing thoughtful design and ensuring the scale of each project aligns with the community’s needs. How do you navigate this balance? Advanced diagnostic tools, including wearable health tech and in-home lab testing, will also grow in popularity.
This marks a significant step in strengthening our leadership structure as we scaleoperations across our current operational regions, and prepare for our entry into new and growing cities. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Subscribe!
Stevens has nearly 25 years of hospitality leadership and has held roles across operations, asset management and commercial strategy. His foundation in hospitality was built during a 17-year tenure at Hilton, where he advanced through a series of progressive roles in operations, revenue management and global commercial strategy.
AI-Driven Content Creation: Automatically generate compelling, on-brand content for emails, speaker bios, and event pages to streamline and scale event marketing efforts. Personalization at Scale: Deliver personalized session and networking suggestions to attendees, enhancing engagement and overall satisfaction.
She will lead financial operations across the company’s collection of hotels and food and beverage outlets, overseeing strategic planning, budgeting and performance analysis. Charlestowne Hotels has appointed Alicia Carr as VP, finance.
Holidu and Wander, both offering operations management tech for vacation rentals, each raised around $50 million. The company also said it acquired Cybevasion, operator of French vacation rental booking sites gites.fr Wander is on track to automate 95% of operational tasks within the next 18 months,” the company said.
With shared core values, this best-in-class leadership will continue fueling success for our greater team members, owners and investors as we enter this next phase of considered growth while continuing to deliver on operational excellence and performance. Gregory began his career with Kimpton as a hotel doorman in Portland, OR.
From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. Starting small and scaling strategically, with the right tools, ensures your OTA presence is both effective and manageable. You have the operational capacity to manage these bookings efficiently.
Hotel Equities and Springboard Hospitality have announced a strategic merger, creating a combined company that will operate a portfolio of properties across the U.S., From there, our combined expertise allows us to move faster, think more creatively and deliver long-term value in ways that legacy operators simply cant.
In 2024, DoorDash and Wolt Ads crossed an annualized advertising revenue run rate of over $1 billion across the 30+ countries where we operate. Reaching this scale in just three years makes us the fastest-growing retail media network in history and a leading global growth engine driving local commerce.
Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. These insights help identify trends, patterns, and areas for improvement in business operations.
Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. His wealth of knowledge and outstanding track record of success at scale will prove to be invaluable to our teams and growing portfolio.
By Warren Dehan Independent hoteliers rely on technology to operate today in a way that has never been necessary. Without support from a brand, these operators need access to reliable, centralized tools capable of simplifying operations and improving revenue amid an indefatigable labor crisis.
In this role, Heckmann will lead Cvent’s global client services organization and spearhead initiatives that enhance Cvent’s customer experience and scale. Concord Hospitality welcomed Marsha Ray as executive vice president of operations. Ray brings over three decades of hospitality experience to the role.
They have empowered us to unlock economies of scale, streamline operations, and enhance overall competitiveness over the years. Unlike a traditional hotel, Ascott operates under a low staff-to-room ratio, keeping operational costs lower. The other thing is multi skilling.
When building a team you can trust, properties face two choices: direct hiring or working with temporary hospitality staff. Both options have distinct advantages and potential drawbacks that can significantly impact operations, costs, and guest satisfaction. One key advantage of direct hire in the hospitality industry is consistency.
Lighthouse (formerly OTA Insight) has appointed Laura McDonough as SVP, business operations. Most recently, she was VP, cloud business operations at NetApp. “As we scale to serve over 70,000 hotels worldwide, we’re excited to have Laura join our team,” said Sean Fitzpatrick, CEO, Lighthouse.
As a leading global hospitality company headquartered in Singapore, our vision is to strengthen Ascott’s culture of care and respect by cultivating a more inclusive operating environment for both guests and associates. “We This MOU will mark an integral step towards our goal of scaling up Ascott’s disability inclusion efforts globally.”
Wheelchair user Carole Ann exploring Ascott Singapore Orchard As a leading global hospitality company headquartered in Singapore, our vision is to strengthen Ascott’s culture of care and respect by cultivating a more inclusive operating environment for both guests and associates. “We
Optimism among large-company CFOs plunged again in the third quarter, as company financial performance expectations were scaled back amid renewed concerns about global economic conditions, according to Deloitte’s most recent CFO Signals survey. Those who are taking steps say they are mostly delaying hiring and capital investment.
Shortly after, Hilton Queenstown became the organic worm farm’s first large-scale supplier of food waste. We recommend walking, running or hiring an e-bike from the bike shop conveniently located in the village. This project lasted from December 2018 to December 2020, when the worm farm project ended due to council restrictions.
In his new role, Short provides cross-disciplinary leadership and direct operational execution and commercial strategy for Aperture’s portfolio of 27 managed hotels. He has operational expertise across various hospitality sectors, including full-service, select-service and extended-stay hotels across 30+ states.
They may specialize in a specific type of event, such as weddings or corporate events, or offer extensive services for large-scale, private, and VIP events. By bringing what they do best to the table, hiring local, notable vendors can elevate the appeal of any event. Consider hiring a graphic designer for event marketing materials.
Josiah’s note: I recently spoke with Tamara about how her background in operations, marketing, and technology guides the way she runs her unique approach to boutique hotel management and operations. Although my focus was marketing, being a small company, I naturally overlapped into technology and operations.
After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D.
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