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Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new GeneralManager at the helm.
The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor. The post La Vie signs Norwest hotel with Giovaninno Navarra and Tony Merhi appeared first on Hotel Management.
This marks a significant step in strengthening our leadership structure as we scale operations across our current operational regions, and prepare for our entry into new and growing cities. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Pioneering a new wave of design-driven hospitality, offering unpretentious service, and infusing a playful yet sophisticated vibe, the resort quickly became a leader in the regions luxury scene. We are excited to introduce a completely reimagined W Maldives to the world, said Amila Handunwala, GeneralManager of W Maldives.
It’s not about removing jobs; it’s about looking at what is required to do a particular job and managing that appropriately. For example, increasingly technology is playing a role in providing efficiency and also enhancing service. It showed that you can renew your branding but have a different operator.
Hilton Laval, a flagship hotel of Groupe Hôtelier Grand Château, is about to undergo a full-scale renovation and re-branding. We’re excited to begin this new chapter within Marriott’s Tribute Portfolio family,” says Michel Tremblay, generalmanager of the hotel. “We LAVAL, Que.
A large-scale sculptural installation composed entirely of locally significant texts anchors one lobby wall, while a collage of historic photographs on another evokes a strong sense of place. Visitors can relax and indulge with exclusive cabanas featuring poolside service.
” And I really wanna talk about how large scale adoption of sustainable practices in hospitality has really impacted the guest experience. Should anyone have any questions, when you go onto our website, there’s an opportunity to schedule a one-on-one with one of our member services representative.
By surfacing in-stay feedback in real time within the PMS, hotel staff can take immediate action on service issues, enhancing operational efficiency and delivering a more seamless, personalized guest experience across both branded and independent hotels. To meet with Sojern during the event, book a meeting.
Unveiled at HITEC 2025 (June 16â19, Booth #3805), Pro:Centric+ enables easy and seamless integration of third-party services and dramatically simplifies installation and management â requiring far less technical expertise. âWith Pro:Centric+ the TV becomes more than a piece of glass.
Now, fresh 2025 data shows that what began as a simple re-engagement tool has scaled into a high-performing, high-value recovery channel â proving that a well-timed reminder can turn hesitation into confirmed stays. For hotels looking to scale, simplify, and stay ahead, success will depend on more than adoption.
In other words, how can technology be used to enable change and scaleservice efforts? A funny thing happened on my way to becoming a generalmanager, and that opportunity uncovered a passion for technology. Do you have any advice for past hoteliers looking to branch into working in the tech sector?
Connect with us Back to top Author Jen Harris Essential hotel technology for generalmanagers Download now Hospitality hot takes straight to your inbox Similar articles Make it remarkable. Theres never been a better moment to get started. Let’s show you what Mews looks like now.
SIHOT, one of the leading hotel management systems, has delivered a fully integrated tech stack for fidelis to implement back-office and customer-facing digital solutions with ease and convenience. in Abandoned Bookings Property management software Hospitable has helped US hosts recover more than $1.2 Read the full case study.
Both my parents, were both generalmanagers. Both of them started in the hospitality industry, line level, housekeepers, bellman, and then, you know, the typical hospitality love story fell in love, one became a front office manager. It was a full service, DoubleTree. You’re now a generalmanager.
Under Davidâs leadership, Duetto scaled its business meaningfully, broadened its geographic footprint, introduced new products and solutions, and expanded the range of clients it serves. For hotels looking to scale, simplify, and stay ahead, success will depend on more than adoption.
PAR® Engagement is our new visionâdoubling down on R&D and innovation for what will drive the future of restaurant engagement and digital sales growth," said Joe Yetter, GeneralManager of PAR Engagement. The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale.
âOur team, strategic partners, investors, and early customers have allowed us to build a next-gen QSR system thatâs ready to scale across airports, hospitals, office towers, stadiums, and universities,â said Nipun Sharma, CEO of Appetronix. 6/23/2025 Hospitable Helps US Hosts Recover $1.2M
The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale. PAR® Engagement is our new visionâdoubling down on R&D and innovation for what will drive the future of restaurant engagement and digital sales growth," said Joe Yetter, GeneralManager of PAR Engagement.
PAR® Engagement is our new visionâdoubling down on R&D and innovation for what will drive the future of restaurant engagement and digital sales growth," said Joe Yetter, GeneralManager of PAR Engagement. The merger will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale.
Quest’s GeneralManager of Brand and ESG, Anthea Dimitrakopoulos, said overwhelming demand for accessible accommodation prompted Quest to take action to better serve this community. “In With my consultancy service, I am assisting Quest in creating seamlessly accessible and beautifully appointed serviced apartments.
PLANO, Texas—Aimbridge Hospitality marked this year with leadership changes, investment in talent, and differentiated service offerings aimed at driving performance and results for hotel owners.
The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new GeneralManager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We
Leading a team of more than 200 staff is GeneralManager, David Alexander. It’s such a privilege and honour to be the GeneralManager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.
Mandarin Oriental, Hong Kong appoints Australian GM Australian national Greg Liddell has been appointed GeneralManager, Mandarin Oriental, Hong Kong and Area Vice President, Operations overseeing Mandarin Oriental, Macau and Mandarin Oriental, Tokyo. This allows us to take guests on that journey when they dine with us.”
We had a two-speed network, and discrepancy in scaling credibility and scaling luxury,” she said. Luxury can’t cope with any compromise and quality of the product or the service. “I We managed to convince 26% of owners in the Sofitel network to renovate, 8% of MGallery – wonderful.
We had a two-speed network, and discrepancy in scaling credibility and scaling luxury,” she said. Luxury can’t cope with any compromise and quality of the product or the service. “I We managed to convince 26% of owners in the Sofitel network to renovate, 8% of MGallery – wonderful.
TFE Hotels announces raft of GM appointments TFE Hotels has made several key GeneralManager appointments across its Australian and New Zealand network. After almost seven years with TFE, Emma Sutherland has taken on her first Hotel Manager role as the GeneralManager of Vibe Hotel Sydney Darling Harbour.
Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new GeneralManager at the helm.
To find out what makes the property one of New Zealand’s best, Wayfarer Host and HM Editor-In-Chief, James Wilkinson, caught up with Hilton Queenstown Resort and Spa GeneralManager and Hilton’s Cluster GeneralManager – South Island, Chris Ehmann, recently.
To find out what makes the property so impressive, Wayfarer Host and HM Editor-In-Chief, James Wilkinson, caught up with Mondrian Shoreditch GeneralManager, David Lockhart. This to me – combined with great service – is the ultimate luxury experience in London. What makes the hotel so unique in your opinion?
The former Group President and Managing Director—International, Smith spent over 35 years with the hospitality company in a range of roles before retiring in 2023. He is expected to leverage decades of operational experience and proven leadership with Marriott in his new role at Aimbridge.
A celebration of Singapore’s rich history, Robertson House has been conceptualised by an in-house design and technical services team, who crafted a narrative that remembers the past through a contemporary lens. We started working on this brand about 18 months back, and we are excited to launch this brand in a lot more markets,” Cross told HM.
The strategic acquisition of global serviced apartment provider, Oakwood Worldwide, in the second half of 2022, has propelled the company’s growth with over 20 new signings since the acquisition. They have empowered us to unlock economies of scale, streamline operations, and enhance overall competitiveness over the years.
“Quest Business Owners have been supporting their local communities for 36 years across Australia, so partnering with a community focused national brand in the Cronulla Sharks was a natural fit,” said The Ascott Limited, Australia GeneralManager, Brand and Environmental, Social and Governance (ESG), Anthea Dimitrakopoulos.
Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and GeneralManager at W Melbourne. Slater joins Como from Estelle Manor in Oxfordshire where he was GeneralManager. “We
Being involved at that level naturally propelled me to ask operational questions in an attempt to discover the root cause of a guest service-related issue and solve it to ensure it didn’t happen again. It was the first hotel I began directly overseeing all aspects of, working with the generalmanager and team onsite.
“We’re excited to open our doors as a Motel 6 and be part of such a well-recognized brand in Canada,” says Sajith Prakash, hotel generalmanager. “We We offer great value and exceptional service and look forward to welcoming guests from near and far.” “The
BirchStreet Systems , a global SaaS provider and network for hospitality procure-to-pay (P2P) and F&B services, has appointed Phil Beck as EVP/generalmanager of its BirchStreet Pay business. EMEA and Asia-Pacific.
Image credit: Hyatt Hotels “Grand Hyatt Barcelona is another charismatic example of the iconic Grand Hyatt brand, offering a captivating accommodation set against impressive architecture and bold design,” said Franck Sibille, Area Vice President and GeneralManager of Grand Hyatt Barcelona.
Aimbridge Hospitality has had a transformative year with notable leadership changes, investment in talent and enhanced differentiated service offerings aimed at driving performance and results for hotel owners. Together, we are shaping a future where operational agility, empowered leadership, and sustained results define our success.”
Leboeuf has also held key positions in iconic venues such as Claridges London, where he was GeneralManager, and the Rosewood Hotel Group as Vice-President of Operations. A graduate of Cornell University and HEC Management School in Paris, Leboeuf is dedicated to elevating the guest experience in every endeavour.
With more than two decades of experience in the travel and technology industry, Bhogaraju most recently held the role of generalmanager of revenue performance solutions at Expedia Group, where he was responsible for the strategy and execution of the group’s revenue management offerings for the short-term rental and hotel lines of businesses.
With more than two decades of experience in the travel and technology industry, Bhogaraju most recently held the role of generalmanager of revenue performance solutions at Expedia Group, where he was responsible for the strategy and execution of the group’s revenue management offerings for the short-term rental and hotel lines of businesses.
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