This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Outsourced revenuemanagement has become a strategic solution for independent and lifestyle hotels that want to grow profitably without building large in-house commercial teams. If you’re a hotelier evaluating your revenue strategy, this is your practical starting point. What Is Outsourced RevenueManagement?
Concierge Hotel Chef Food and Beverage Associate Human Resources Associate Sales Associate Marketing & Communications Associate Front Office Associate Finance Associate RevenueManagement Associate Housekeeper Hotel Engineer Rising Star MAJOR AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Trophy + Certificate Awarded) Fijian GeneralManager (..)
Luminous Living, which will offer premium property managementservices for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.
His tech-first approach to service design has been a cornerstone of our guest experience strategy, helping to set a new standard in premium corporate accommodation. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Receive daily leadership insights and stay ahead of the competition.
With over two decades of expertise in hotel operations, business development, and revenuemanagement, Sumit has consistently demonstrated strategic leadership and a passion for operational excellence. There, he managed a portfolio of seven hotels, delivering sustained RGI growth and elevating online revenue contributions significantly.
Leslie most recently served as GeneralManager of Dua Miami, an Autograph Collection hotel, where she successfully transitioned the hotel from the SLS Brand to the Marriott portfolio. Prior to that, Weil led the opening of the widely acclaimed Moxy South Beach as GeneralManager, overseeing all pre-opening and opening operations.
With nearly 20 years of experience in luxury hospitality, including 11 years within Mandarin Oriental, Edouard brings extensive expertise in hotel management and a deep understanding of the luxury hospitality sector. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
I’ve been a GeneralManager and later became a major shareholder in a resort in Nelson. We recognised an unmet need among hotel owners and investors for a flexible, locally attuned management solution. Can you explain a bit about your career background and why you launched Capstone?
The real driver of profit is the number of delegates and attendees who spend on event space, food and beverage, guest rooms, and ancillary services. Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and RevenueManagement : Marketing : Targets and attracts the right audiences and event types.
Markus Tauss will take over the management of the Lake Maggiore property on 1 June 2025 from Simon Spiller, who has passionately managed the Hotel Eden Roc for the past five and a half years, but left at his own request at the end of February 2025. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel generalmanagers, their teams and hotel owners, and Rosa will spearhead the operational performance of a portfolio of full-service and select-brand hotels while fostering relationships with owners.
Conveniently located near the international airport and often regarded as the Gateway to Mumbai, JW Marriott Mumbai Sahar blends modern elegance with intuitive service. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
It’s not about removing jobs; it’s about looking at what is required to do a particular job and managing that appropriately. For example, increasingly technology is playing a role in providing efficiency and also enhancing service. People have said that were giving away all our secrets in our pitch decks. We’re not.
From conversations with generalmanagers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practical tips for success. Episodes cover topics like team management, customer service excellence, and personal development.
This intimate six-room property delivers personalised service in a meticulously restored historic palace, just steps from the city’s iconic cultural attractions including the magnificent Alhambra. A renowned coffee bar is another highlight of this unique property.
Also in the SVP capacity, he served on the company’s Executive Management Committee. Advertisements Prior to joining Essex, Kattato served as a full-servicegeneralmanager at MeriStar and Interstate Hotels Corp.
Raymond also excelled as director of operations at a full-service branded resort. His career with Marriott International in the Caribbean flourished with finance leadership roles at the Marriott Curacao and Renaissance Aruba Resort & Casino.
Commenting on the awards, GeneralManager Manuel Policarpo said: “It is an incredible honour for Eden Bleu to be recognised not only as Seychelles’ Leading Conference Hotel but also as the Indian Ocean’s Leading Conference Hotel. Receive daily leadership insights and stay ahead of the competition.
Despite growing demand for skilled hospitality workers, many graduates are bypassing traditional hotel operations roles, for careers in asset management, real estate, or entirely different industries. It’s about creating a business where people want to be there, says Dallin Tait , GeneralManager of Bluff Dwellings Resort.
However, as most commercial teams have begun integrating revenuemanagement, marketing, and distribution to drive greater efficiency and outcomes, the 2025 edition reflects this shift. We see huge potential to help drive automation, efficiency and consistent quality in the quick service restaurant space."
Connect with us Back to top Author Jen Harris Essential hotel technology for generalmanagers Download now Hospitality hot takes straight to your inbox Similar articles Make it remarkable. Theres never been a better moment to get started. Let’s show you what Mews looks like now.
A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.
SIHOT, one of the leading hotel management systems, has delivered a fully integrated tech stack for fidelis to implement back-office and customer-facing digital solutions with ease and convenience. in Abandoned Bookings Property management software Hospitable has helped US hosts recover more than $1.2 Read the full case study.
His experience, leadership, and deep understanding of our space make him the ideal choice to guide the company into its next chapter.â âI am honored to serve as the next CEO of this exceptional company and work with our talented teams globally to deliver differentiated revenuemanagement solutions to the hospitality industry,â said Zoghlin.
With the support of tools like SiteMinder, reservations managers can manage high volumes of inquiries efficiently, allowing your hotel to capture more revenue while delivering a seamless booking experience. What does a hotel reservations manager do? Managing reservations doesnt have to be complicated.
We see huge potential to help drive automation, efficiency and consistent quality in the quick service restaurant space." âN49P has supported Appetronix from the very start, recognizing the teamâs exceptional blend of expertise in robotics, software, and food industry insights,â said Alex Norman, Managing Partner at N49P.
We spoke with Maria Piwowarczyk, Reservations/RevenueManager, and Paul Telford, GeneralManager, about what sets their boutique property apart and how technology has supported their growth. The Regent Grand showcases how a boutique hotel can thrive by blending personalized service with efficient technology.
Sales and revenuemanagement are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing goals for success.
Hotel management and development company First Hospitality has promoted Jenna Fishel to chief commercial officer (CCO). In this elevated role, she will lead the companys overall commercial strategy, ensuring a seamless integration of revenuemanagement, sales and marketing efforts. She has been with First Hospitality since 2004.
DENVER, Colorado—Stonebridge Companies, LLC announced the promotion of Chris Cheney to Senior Vice President of Commercial Services. Cheney joined the company in 2007 and served as a generalmanager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenuemanagement.
Owners and hotel management companies expect GMs to excel in three critical areas: Excellent Communication and Leadership Skills : As the hotel's ambassador, the GM must inspire and motivate a diverse team of employees to deliver exceptional service.
City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenuemanagementservices, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.
Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new GeneralManager of the hotel. Nicole Burg Three appointments to the Business Development team include the appointment of seasoned hospitality professional Mely Liu as Group Business Development Manager.
The main argument of this blog post is simple but essential: hotels focus too much on room revenue, ignoring other valuable sources of income. Full-service hotels have various revenue-generating opportunities, such as food and beverage operations, spa services, and event hosting.
A quick search on the internet yields a wide range of definitions for ‘revenuemanagement’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenuemanagement’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.
Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. We’re proud to welcome this new wave of talent to W Melbourne.
In this post, I explore how the GeneralManager, the RevenueManager, and the often-overlooked Guest Experience Manager collectively steer a hotel toward profitability, customer satisfaction, and sustainable growth.
The New Zealand and Pacific property categories awarded in Auckland on November 1 include the following: Property Awards New Zealand Apartment Hotel New Zealand Regional Property New Zealand Meetings and Conferencing Property New Zealand Boutique Hotel New Zealand Midscale Hotel New Zealand Upscale Hotel New Zealand Luxury Hotel New Zealand Lodge New (..)
Ciaran Gribbin performing at the 2022 HM Awards New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury (..)
Delegates can expect power sessions on revenuemanagement, the intelligent guest journey,on-property technology andOTAs, as well as a Q&A with Agilysys, Sales Engineer, Asia Pacific, Chris Ormiston, on boosting profitability and guest satisfaction.
New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury Hotel -New Zealand Lodge -New Zealand Hotel Bar (..)
Earlier this year, Cluster GeneralManager of Adina Apartment Hotel Bondi and Coogee, Diana Quinones-Silva, moved to Germany as the first Go Global participant. This week, TFE Hotels’ Regional RevenueManager, Jason Stobbs, left Perth for a stint in the Adina Hotels Head Office in Berlin.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content