Hotel Management

JUNE 20, 2023

“It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above, we’ve put in boutique hotel rooms, a rooftop bar, gardens – whatever made sense for the space,” explained Public Group General Manager of Hotels, Joanne Sproule.

Business 242

Business Hotel Marketing Market Marketing 242

STAAH

MAY 2, 2024

To further strengthen its domestic footprint and expand global reach, the luxury estate has partnered with STAAH to help seamlessly list and manage its inventory across booking channels through the Max Channel Manager which integrates with over 250+ online travel agents (OTAs) globally.

Resorts 115

Resorts General Manager Revenue OTA 115

eHotelier

JULY 2, 2025

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”

Accommodation 52

Accommodation OTA Revenue KPI 52

Hotel Speak

JULY 1, 2025

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”

KPI 57

KPI Revenue Accommodation Management 57

Demand Calendar

AUGUST 28, 2023

In the highly competitive hotel market, automated pricing systems have involuntarily joined forces with the OTAs to drive down the price, leading to the commoditization of overnight accommodation.

OTA 98

OTA Accommodation Hotel Marketing Hotels 98

STAAH

FEBRUARY 16, 2023

STAAH hosted its most anticipated conference The Big Connect in Kolkata & Udaipur along with leading tech partners from the Hospitality space – Webbeds, OTA Insight, and Airpay. The events were extremely successful with over 150 participants which included Owners, General Managers and Departmental Heads of Hotels and Hotel Groups.

Events 95

Events General Manager Resorts OTA 95

Demand Calendar

APRIL 9, 2024

In reality, many hotels, especially independent hotels, rely heavily on online travel agencies (OTAs) and seem hesitant to shift towards direct booking strategies. Although many in the hotel industry agree that direct bookings are valuable, there is still a significant gap between advocacy for this approach and its implementation.

OTA 98

OTA Travel Hotels General Manager 98

Demand Calendar

NOVEMBER 23, 2023

Travel agents bring in a wealth of client preferences and booking patterns; corporate clients offer insights into specific business traveler needs; and distribution channels, including Online Travel Agencies (OTAs), serve as vital conduits for guest bookings.

OTA 95

OTA Travel Business Hotels 95

Hotel Management

MARCH 11, 2025

At the upcoming AHICE Asia Pacific conference in Adelaide, INN Tech will be held from 8:25am to 9:50am on Thursday May 8 and will include power sessions on Revenue Management, the Intelligent Guest Journey, On-Property Technology, Serving Your Guests More Effectively and Boosting Profitability, and an OTAs Outlook for the year ahead.

Events 130

Events Revenue Hotels Closing 130

Hotel Speak

NOVEMBER 28, 2023

It has also garnered excellent ratings and guest reviews on almost all top OTAs. Speaking about their decision to migrate to the cloud with Hotelogix, Pema Dorji, General Manager at Namgay Heritage Hotel said, “The earlier server-based solution may have been functional at one point, but it quickly became a burden, hindering progress.

Management 97

Management General Manager Hotels Operations 97

Hotel Speak

OCTOBER 27, 2023

It has garnered top-notch guest reviews on almost all leading OTAs and review platforms. Before adopting Hotelogix, the management was running daily operations manually. “Manually managing reservations, housekeeping, and other processes was pretty challenging. It led to errors and even loss of revenue.

Operations 97

Operations Resorts General Manager Hotels 97

eHotelier

JUNE 23, 2025

Tags: Bali , neighbourhood , Neon Rose Motel , Related Articles Cross Hotels & Resorts strengthens Indonesia portfolio with new luxury eco-resort in Nusa Penida, Bali 13 March 2025 Go Kondo appointed General Manager at The Ritz-Carlton, Bali 19 June 2024 Hotel Indigo Melbourne on Flinders officially opens to the neighbourhood 25 August 2023 Subin (..)

Motels 52

Motels General Manager Resorts Management 52

Hotel Management

DECEMBER 19, 2024

Channel management partners have come a long way, and they do provide an interesting solution to distribution. In an unbranded environment, youre relying more heavily on OTA partners, which comes at a higher cost of distribution. And create real dynamism through our general managers who have come from larger organisations.

Closing 130

Closing Hotels Operations Branding 130

Little Hotelier

JULY 2, 2024

The most popular are the likes of Airbnb, Vrbo and Pulse by Booking.com, which allow property owners to manage their online presence within specific booking platforms. But most B&Bs offer their rooms through multiple booking channels, which has led to the rise of OTA-agnostic bed and breakfast apps like Little Hotelier.

OTA 96

OTA Accommodation Revenue General Manager 96

Hotel Business

FEBRUARY 25, 2025

As we forge new client partnerships, I look forward to helping them create something new and unique, something the OTAs cant deliver, that will really differentiate their business and have a direct impact on the guest experience. Do you have any advice for past hoteliers looking to branch into working in the tech sector?

Hospitality 59

Hospitality Business Closing General Manager 59

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Integrating with these engines and offering real-time pricing and availability ensures that guests book directly instead of with an OTA.

OTA 98

OTA Average Length of Stay Upsell Revenue 98

SiteMinder

APRIL 1, 2024

Challenges before SiteMinder Before integrating SiteMinder into its operations, Wonderstone Glacier encountered difficulties in expanding its reach through online travel agencies (OTAs). The hotel aimed to connect with a wider array of OTA platforms, including smaller players, to maximise its visibility and bookings.

Operations 52

Operations OTA Revenue General Manager 52

SiteMinder

JUNE 6, 2024

According to De Ponga, hotel software solutions such as channel managers and revenue management systems (RMSs) have democratised the practice, owing to the rise of online travel agencies (OTAs). “I I can’t imagine our job without a channel manager given all the OTAs out there.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

Cloudbeds

NOVEMBER 13, 2024

From conversations with general managers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practical tips for success. No matter what role or interest you have in hospitality, there’s a podcast for you. Who’s it for?

Hospitality 52

Hospitality Events Hotel Marketing Market 52

Little Hotelier

AUGUST 12, 2024

A channel manager , for example, can connect with all of your OTAs and booking channels, and can block dates across all your listings as soon as a new reservation comes in. Mick Comerford, General Manager The Mercantile Hotel Read more Leveraging technology for hotel efficiency How do you run a hotel effectively?

Average Daily Rate 95

Average Daily Rate Revenue Occupancy Operations 95

Amadeus Hospitality

MAY 20, 2024

In 2023, the Sleeping Lady Mountain Resort experienced an 18% revenue increase across all channels over 2022, thanks to the implementation of RevenueStrategy360™ to ensure rate parity, enabling Member Rates Merchandising and Amadeus’ Guest Management System for Full Marketing Automation bundle.

Revenue 59

Revenue OTA Resorts Email Marketing 59

SiteMinder

JUNE 5, 2025

Benjamas Kitsaengklai, Assistant General Manager Ping Nakara Boutique Hotel and Spa Read more Tools help hotels compete with motels Hotels can gain a significant edge by using technology to run leaner, smarter operations. When motels are adjusting prices manually or not at all, this kind of automation keeps you one step ahead.

Motels 52

Motels Hotels Travel Market 52

Social Tables

JANUARY 14, 2022

Meet with hoteliers, general managers, F&B directors, owners, operators, procurement managers, and other hospitality professionals to discuss industry developments, demonstrate services, shop for new products, and even showcase your own. .

Hospitality 158

Hospitality Events Tourism Business 158

Catala Consulting

MARCH 17, 2023

Table of Contents In this blog post “The Battle for Fair Prices: Solving Hotel Rate Disparity for Owners and Managers,” the author explores the complex issue of hotel rate disparity, which occurs when the same room type at a hotel is sold at different prices across various distribution channels.

Management 52

Management Revenue Management OTA Revenue 52

Little Hotelier

NOVEMBER 17, 2023

For us, offering quality services and a personalized experience is essential and the foundation of our project,” said Matteo Marocco, General Manager at La Dama del Porto. “We While OTAs played a crucial role for La Dama del Porto, initially, over time, the property has experienced a rise in direct bookings.

OTA 52

OTA Services General Manager Hotels 52

SiteMinder

DECEMBER 20, 2023

It is overflowing with best-in-class functionality, offering all that ThinkReservations offers and much, much more: business intelligence , marketing assistance, OTA partnerships and a powerful booking engine, to name but a few key features. SiteMinder , meanwhile, is the world’s largest open hotel commerce platform.

OTA 59

OTA Management Yield Management Business 59

Hotel Speak

JULY 12, 2023

Apart from being rated highly on several leading OTAs, top-notch travel and hospitality communities have acknowledged the group, including Mr & Mrs Smith and Secret Retreats for its famed guest service. As a group, Maduzi Hotels operates popular high-end and premium properties across Thailand.

Operations 52

Operations General Manager Hotels OTA 52

Hotelogix

SEPTEMBER 12, 2024

General Management: General Managers take care of the overall administration of a hotel. It should simplify reservations and integrate with a channel manager for real-time OTA distribution. Hotel PMS for Hotel Chains Hotel groups need a PMS to manage multi-property operations with a centralized dashboard.

Management 52

Management Revenue Management Hotels Operations 52

Little Hotelier

APRIL 23, 2024

Mick Comerford, General Manager The Mercantile Hotel Read more How to implement a hotel availability calendar Ready to make the switch to a rental availability calendar? When a new booking is made on any of these channels, it is placed in the Little Hotelier calendar straight away.

OTA 52

OTA Hotels General Manager Management 52

SiteMinder

AUGUST 1, 2024

Sales channels: How you will determine your distribution strategy , whether it’s direct bookings, online travel agents (OTAs), or a combination of both. Pricing strategy: How you will set competitive room rates and consider implementing revenue management strategies to maximise occupancy and revenue.

Business 95

Business Revenue Hotels Occupancy 95

Amadeus Hospitality

JULY 6, 2023

Saurabh Mehta, General Manager, One King West Hotel & Residence : “After having the pleasure of working with Amadeus to integrate iHotelier onto our website, we faced challenges with our channel mix.

Revenue 40

Revenue Average Daily Rate OTA Display Ads 40

Cloudbeds

SEPTEMBER 6, 2023

Multi-language and multi-currency support Whistle for Cloudbeds now supports multiple languages and currencies. Guests will be able to see the guestbook, digital registration card, and upsell marketplace in 29 languages and 160 different currencies.

Upsell 52

Upsell General Manager Revenue Operations 52

SiteMinder

MAY 21, 2023

Benjamas Kitsaengklai (Assistant General Manager). “Every service we provide is carefully crafted to engage all the senses – from captivating sights and sounds to delightful tastes and aromas” The ultimate aim is to create lasting memories for our guests during their time at Ping Nakara.

Overbooking 87

Overbooking Hotels Sales Services 87

Little Hotelier

JULY 3, 2024

A Booking.com receipt or Booking.com invoice is a summary of the commission fees you owe Booking.com for all of the completed reservations that the OTA has facilitated over the course of a month. Booking.com hotel receipts are generated in the first week of the following month. What is a Booking.com receipt?

OTA 40

OTA Cancellation General Manager Revenue 40

Little Hotelier

FEBRUARY 5, 2024

This feature enables guests to make bookings through the hotel’s website, increasing direct bookings and reducing reliance on third-party booking platforms and avoiding OTA fees. One popular feature includes tracking how rooms are sold across major OTAs and how rates stack up against competitors. Cancel anytime.

Management 59

Management Overbooking OTA Accommodation 59

Little Hotelier

NOVEMBER 26, 2024

Anak Agung Ari Trisna, General Manager, highlighted the benefits of other features, such as the channel manager , which connects with three OTAs and the direct booking engine which enables direct online reservations. . “The system is great, and we’ve had no issues so far.

Operations 52

Operations Upsell General Manager Marketing Strategy 52

Boutique Hotel News

NOVEMBER 8, 2022

BHN speaks to two hospitality professionals who graduated from the General Managers Program (GMP) at Cornell University a decade ago, to understand their career progression and how the industry has evolved in that time. . It’s been 10 years since you enrolled on the General Managers Program at Cornell University.

General Manager 52

General Manager Business OTA Services 52