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To find out what makes the property so unique and popular, James Wilkinson caught up with Fiji Marriott Resort Momi Bay GeneralManager, Silvano Dressino. a sleeper service for overnight flights and some of the world’s best onboard service.
The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026. The post InterContinental Brisbane opens with new lobby bar and club lounge appeared first on Hotel Management.
TFE Hotels has invested in the development of carbon footprint management systems including a Board-endorsed sustainability strategy, setting climate targets, establishing their in-house greenhouse gas monitoring, and reporting.
Corporate accommodation provider Urban Rest has secured a management agreement for the Tory Hotel in downtown Wellington, with plans to transform the property into a premium boutique apartment hotel. The post Exclusive: Wellington’s Tory Hotel to relaunch under premium corporate offering appeared first on Hotel Management.
Hyatt Hotel Canberra welcomes GeneralManager Hyatt Hotel Canberra – A Park Hyatt Hotel is ushering in a new chapter under the leadership of Shane Jolly as GeneralManager. I am thrilled to join the team at Hyatt Hotel Canberra and take on the role of GeneralManager, Jolly said.
QT Newcastle welcomes new GeneralManager Luke Roberts-Lalli has joined QT Newcastle as GeneralManager, taking the reins from Michael Stamboulidis who recently joined QT Auckland. Shortly after, he stepped into his first GeneralManager role at Rydges Cronulla.
She began her career with McKibbon in 2012 as a Front Desk Associate at Hyatt Place Plantation where she quickly advanced to Director of Rooms and later Operations Manager. Prior to joining McKibbon, Amanda spent seven years at Publix Super Markets, where she honed her customer service expertise.
The hotel’s 90 serviced suites have been redesigned under the new brand vision. We have seen record occupancies over the past two weeks with the hotel closing the second part of October at 97.8%,” said One Global Resorts Green Square GeneralManager, Quercy Jouannes. “We
At AYANA Resort and Spa Bali, he oversaw one of Asia’s most celebrated luxury resorts, enhancing its global prestige through elevated service standards and visionary operational leadership. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
The Tasman names new GeneralManager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as GeneralManager. Since 2021, Smith has served as the opening GeneralManager of the Courtyard by Marriott Melbourne Flagstaff Gardens.
Residence on Langley Park, the former Hyatt Regency at 99 Adelaide Terrace in Perth, has unveiled newly renovated guest rooms, guest services, and an integrated precinct experience. Residence on Langley Park says it has enhanced guest services with expedited check-ins and responsive on-call support.
GeneralManager appointed at Crowne Plaza Geelong John Dickson, a hotelier with over 20 years’ experience in managing hotels, has been appointed GeneralManager of Crowne Plaza Geelong. The post Key appointments: Crowne Plaza Geelong appeared first on Hotel Management.
Pan Pacific Melbourne welcomes new GM Carl Forrest has been appointed to the position of Hotel Manager at Pan Pacific Melbourne. GeneralManager appointed at Fairmont Resort Blue Mountains Schwartz Family Company and Trilogy Hotels have announced Gunter Steibs appointment to the GeneralManager role at Fairmont Resort Blue Mountains.
Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new GeneralManager at the helm.
Accommodation Australia NSW GeneralManager Stacey McBride said the latest research found the associations 350 members from small regional motels and serviced apartments to large local and international hotels were punching well above their economic weight. Our members generated $2.7
“What’s also been fantastic is the support of our major partners who have once again made this event happen, including our presentation partner Sealy; our co-hosts the Blue Mountains International Hotel Management School powered by Torrents University Australia, Australia’s leading industry super fund, Hostplus, and for the first time fbm.
Independent Hotel management company La Vie Hotels and Resorts has acquired the management rights for the former Rydges Norwest in Sydneys Hills District. The post La Vie signs Norwest hotel with Giovaninno Navarra and Tony Merhi appeared first on Hotel Management.
These are hotels which lead the way in innovation, in staffing and in service and the task of narrowing down the finalists in each category to just one winner was extremely difficult for our team of independent judges,” McBride said. “I The post Winners announced in Accommodation Australia NSW Awards appeared first on Hotel Management.
Independent hotel management company La Vie Hotels and Resorts has welcomed experienced hospitality figure Amanda Cottome to lead its operations in the Pacific region. Cottome has also held several GeneralManager positions including at A by Adina, launching the brand’s flagship property in Sydney, and at Ovolo 1888 Darling Harbour.
He later founded and led Aparium Hotel Group, developing and managing a portfolio of highly acclaimed independent properties. He went on to provide advisory services to the owners of independent luxury hotels in the US, specialising in new developments and the creation of pioneering customer concepts.
GeneralManagers and other senior staff from top hotels gathered heard from a variety of guest speakers about market conditions including the impact of cost-of-living pressures and global uncertainty on the travel and hotel landscape. Booking.com Market Team Manager, Keti Naumovski, said value for money is top of mind for travellers.
His tech-first approach to service design has been a cornerstone of our guest experience strategy, helping to set a new standard in premium corporate accommodation. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Receive daily leadership insights and stay ahead of the competition.
Leslie most recently served as GeneralManager of Dua Miami, an Autograph Collection hotel, where she successfully transitioned the hotel from the SLS Brand to the Marriott portfolio. Prior to that, Weil led the opening of the widely acclaimed Moxy South Beach as GeneralManager, overseeing all pre-opening and opening operations.
Overlooking the serene lawns and lakes of Lumpini Park, this destination offers a refreshing retreat amidst the bustling energy of the city, transforming guest experiences through intuitive service and unforgettable moments. The post First look: Ritz-Carlton makes striking debut in Bangkok appeared first on Hotel Management.
Luminous Living, which will offer premium property managementservices for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.
Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. Clare Davies, Capstone Hotel Management Clare Davies was ahead of the trend.
With over two decades of expertise in hotel operations, business development, and revenue management, Sumit has consistently demonstrated strategic leadership and a passion for operational excellence. There, he managed a portfolio of seven hotels, delivering sustained RGI growth and elevating online revenue contributions significantly.
He continues his career at the prestigious rue Saint-Honoré property, where he has served as Hotel Manager since 2022. With nearly 20 years of experience in luxury hospitality, including 11 years within Mandarin Oriental, Edouard brings extensive expertise in hotel management and a deep understanding of the luxury hospitality sector.
Accommodation Australia NSW GeneralManager Stacey McBride said the hotel industry is gearing up for an influx of international travellers with 24-hour flight services into the city. Additional airline access to Sydney also provides competition – which leads to cheaper airfares for everyone. Thats music to everyones ears.
Markus Tauss will relocate from the Engadine to Ticino and the Hotel Eden Roc will gain a passionate hotel manager with a wealth of experience in the international hospitality industry. Markus Tauss will also become the youngest member of the Tschuggen Collection management team.
Outsourced revenue management has become a strategic solution for independent and lifestyle hotels that want to grow profitably without building large in-house commercial teams. What Is Outsourced Revenue Management? Their role mirrors that of an in-house revenue manager , but without the cost or commitment of a full-time hire.
With his valuable expertise, strategic vision and leadership, we are confident that Paul will enhance the guest experience while preserving the personalised service and attention to detail that define the Capella brand, commented Cristiano Rinaldi, President of Capella Hotel Group.
During her time at Accor, Couton has held several senior roles across loyalty, digital marketing, distribution and commercial B2B, most recently serving as Managing Director, Asia Pacific, at D-EDGE, a distribution, technology and digital marketing platform for the hotel industry. “I’m
Conveniently located near the international airport and often regarded as the Gateway to Mumbai, JW Marriott Mumbai Sahar blends modern elegance with intuitive service. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
With the right tools and strategy, you can turn guest insights into daily service into a cycle of growth and recognition. By giving hospitality managers quick access to guest feedback, GuestRevu turns real-world interactions into valuable learning opportunities. That’s where your guest feedback comes in.
One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. Add to that, a growing team of experienced hotel industry leaders. Tell us about how you all came together on this.
Hotel Designs Viceroy at Ombria Algarve appoints Daniel Ozzán as GeneralManager Viceroy at Ombria Algarve appoints Daniel Ozzán as GeneralManager Viceroy at Ombria Algarve has announced Daniel Ozzán, as the newly appointed GeneralManager.
Most recently, he served as the Director of Global Sales at citizenM hotels, where he directed the sales strategy and managed a global strategic account portfolio, driving $10M in contract renewals within a single year. He holds a bachelor’s degree in Hotel/Motel Administration and Management from Michigan State University.
The Hospitality Show regional events give hotel owners, generalmanagers, and property-level line leaders a chance to network with their peers, gain access to market data, and connect with suppliers and service providers.
Pioneering a new wave of design-driven hospitality, offering unpretentious service, and infusing a playful yet sophisticated vibe, the resort quickly became a leader in the regions luxury scene. We are excited to introduce a completely reimagined W Maldives to the world, said Amila Handunwala, GeneralManager of W Maldives.
As a hotel manager with years of experience on the floor, Ive learned that the most memorable guest experiences dont come from grand gesturesthey come from consistent, thoughtful service. The kind that starts the moment a guest walks through the door. Based on the principles from the Greet and Serve Guests training module, here are.
Our renovations redefine what it means to stay near LAX,” said Sonesta LAX GeneralManager, Robert Routh. Room service is also available 24/7, ensuring guests can enjoy their favorite dishes any time.
Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.
Engaged staff do more than the bare minimum; they look for ways to add value, whether theyre an operations manager or a brand new junior hire. It helps reduce churn, improves service consistency, and creates a better experience for everyone who walks through your doors. The payoff for engagement is real.
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