Danielle Dymond appointed new hotel General Manager at Radio Hotel
eHotelier
APRIL 21, 2024
Radio Hotel, the first and only full-service boutique hotel in Washington Heights, announced Danielle Dymond as the new Hotel General Manager.
Exclusive: the pub business taking on Sydney’s boutique hotel market
Hotel Management
JUNE 20, 2023
“It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above, we’ve put in boutique hotel rooms, a rooftop bar, gardens – whatever made sense for the space,” explained Public Group General Manager of Hotels, Joanne Sproule.
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Trending Sources
Revamping the 4Ps: A Modern Guide for Hotel Marketing Success
Demand Calendar
AUGUST 1, 2023
As these marketing fundamentals evolve to meet modern guest demands and digital-era challenges, hotel marketers are presented with an opportunity to redefine their strategies. This is a journey to redefine hotel marketing for the digital age, offering actionable insights and guidance at every step.
AHICE Aloha Conference launches in Hawai’i
Hotel Management
NOVEMBER 30, 2023
The Aloha Hotel Industry Conference and Exhibition (AHICE) has been launched in Hawai’i with over 100 delegates at the Outrigger Reef Waikiki Beach Resort this week (Nov 29). The conference also featured a special media panel on how hotels can benefit from ‘earned media’ which is coverage that a hotel does not create or pay for itself.
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All the action from a record-breaking AHICE Aotearoa
Hotel Management
OCTOBER 10, 2023
STR’s Matthew Burke opened the conference sessions with an insightful presentation outlining the state of play in the New Zealand hotel market. He revealed that ADR more than occupancy separates the major markets; and luxury still leads in total growth, although midscale is making major strides.
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Lotte New York Palace consolidates marketing with Tambourine
Tambourine
MARCH 16, 2023
New York, NY - The world famous Lotte New York Palace has selected Tambourine to provide marketing and digital services. Located on Madison Avenue, Lotte New York Palace was named one of the “Top Hotels in NYC” in 2017 according to Conde Nast Traveler. Their unique combination
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Exclusive: meet Marriott’s new VP of luxury hotels in Australia
Hotel Management
JANUARY 8, 2024
Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. Svensson spoke exclusively to HM about demand in the higher end of the market and his plans to take luxury to the next level.
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HVMG promotes Melissa Arana, Denise Hanas
Hotel Business
MARCH 8, 2023
Melissa Arana has been named VP, revenue strategy, and Denise Hanas has been named corporate director, marketing strategy. Their leadership and subject matter expertise in revenue strategy and marketing are second to none. She joined HVMG in 2011 as an assistant general manager at the Doubletree DFW Airport North.
The Langham Gold Coast launches exclusive partnership with Carolina Herrera
Hotel Management
APRIL 25, 2024
“We are thrilled to bring together the timeless sophistication of Carolina Herrera with The Langham afternoon tea, one of our brand pillars, elevating our offering to new heights through an immersive experience that represents a fusion of two brands renowned for elegance and excellence,” said The Langham, Gold Coast General Manager, John O’Shea.
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Pullman Melbourne on Swanston reveals new name and logo
Hotel Management
NOVEMBER 28, 2023
The change includes a refreshed logo featuring the new location to avoid any confusion with other Pullman hotels across the city. This is an exciting chapter for us,” said Pullman Melbourne City Centre General Manager, James Muscat.
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Wasting Time on Cheap Leads? Relationship Marketing Fills a Better Funnel
Lure Agency
MARCH 7, 2023
With limited time and product to sell, you want to ensure your efforts are focused on generating the most qualified leads and prospective customers possible. That’s where relationship marketing comes in. What is Relationship Marketing? Each of these elements should be infused into any relationship marketing strategy.
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Parallels in Luxury Hospitality and Performance Marketing
Spherical
JULY 13, 2020
Written by Lori Kresse, VP of Integrated Marketing & Client Services, Spherical Marketing luxury hotels is both an art and a science. Guests have high expectations and are attracted to thoughtfully designed and inspired hotels. A good marketing strategy addresses both areas.
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Trapped in commoditization: How hotels can charge a premium rate
Demand Calendar
AUGUST 28, 2023
In the highly competitive hotel market, automated pricing systems have involuntarily joined forces with the OTAs to drive down the price, leading to the commoditization of overnight accommodation.
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Dublin’s Morrison Hotel secures over €42m refinancing
Boutique Hotel News
FEBRUARY 14, 2023
Zetland has also introduced ESG-led initiatives at the hotel to minimise operating costs and reduce its carbon emissions. Patrick Joyce, general manager of Morrison Hotel, said: “Dublin is an extremely attractive tourist hotspot, offering one of the strongest locations in Europe for leisure and corporate demand.
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Quest backs Cronulla Sharks’ inclusivity efforts in two-year deal
Hotel Management
FEBRUARY 20, 2024
“Quest Business Owners have been supporting their local communities for 36 years across Australia, so partnering with a community focused national brand in the Cronulla Sharks was a natural fit,” said The Ascott Limited, Australia General Manager, Brand and Environmental, Social and Governance (ESG), Anthea Dimitrakopoulos.
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Transforming Hotel Management: 6 Essential System Features for Success
Demand Calendar
MAY 25, 2023
The guest experience delivery is a function at each hotel, while accounting and business control could become more efficient if centralized. How to organize the commercial work depends on the location, size, facilities in each hotel, market segments, and other factors.
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41 – TMG Culture With Dana Singer
Travel Media Group
JANUARY 29, 2020
On this special edition of the Suite Spot, we host Travel Media Group’s Vice President and General Manager, Dana Singer. Ryan Embree and Dana share thoughts on what sets the Travel Media Group experience apart for our hotel partners. I'm your host, Ryan Embree. Hello everyone, welcome to another episode of the Suite Spot.
65 – 2020 In Review With Dana Singer
Travel Media Group
DECEMBER 30, 2020
On this year-end edition of the Suite Spot, we welcome Travel Media Group’s Vice President and General Manager, Dana Singer to the podcast. Dana reviews some of the adjustments that Travel Media Group has made in response to the COVID-19 pandemic and its impact on the digital marketing landscape for hotels.
Redefining Luxury in the Hotel Industry
Hotel Speak
JULY 12, 2023
Everything is luxury,” says Aaron Kaupp , General Manager of Le Royal Monceau, Raffles Paris. I don’t even think that we should call ourselves luxury hotels anymore. Because if you look at it from a hotel perspective, even a small 3-star hotel can be ‘luxury’. It’s a more ‘home-from-home’ experience.
75 – TMG Hospitality Heroes Part I
Travel Media Group
MAY 20, 2021
Ryan Embree: Welcome to Suite Spot where hoteliers check-in, and we check out what's trending in hotel marketing. And thank you for listening to Travel Media Group's hotel marketing podcast, the Suite Spot. Before republishing quotes, we ask that you reference the audio. I'm your host, Ryan Embree. Hello everyone.
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44 – Experiential Travel Featuring Kirk Pederson
Travel Media Group
MARCH 11, 2020
Transcripts are generated using speech recognition software and human editing and may contain errors. Ryan Embree: Welcome to Suite Spot where hoteliers check in and we check out what's trending in hotel marketing. I want to wear khakis and an Aloha shirt and be the general manager of a five star resort in Hawaii.
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14 Must-Attend Hospitality Conferences for Industry Professionals in 2022
Social Tables
JANUARY 14, 2022
2021 also brought about many exciting developments in hospitality technology, digital marketing, hotel services, and changes in travel trends. The Hotel Show Dubai focuses on connecting regional buyers, who are interested in finding new products and services, with global suppliers. HITEC ORLANDO.
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A clever approach to hotel management that might save your business
AskSuite
JULY 20, 2023
Hotel management can be quite complex, picture the everyday hustle, ensuring each room looks spotless, managing bookings, creating new revenue opportunities…. Customer service, sales, marketing, and reservation teams hold significant roles in a hotel’s success. Click below to get your FREE download.
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Frank Bowling on Legendary Luxury Hospitality
Spherical
OCTOBER 15, 2021
On a recent visit to Spherical’s client, The Maybourne Beverly Hills, Lori Kresse, VP of Client Service and Integrated Marketing, sat down with Frank Bowling for an afternoon chat. and General Manager at The Ritz-Carlton Central Park in New York City. Loyal guests and close friends like Nancy Regan followed him along the way.
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46 – Action Planning for COVID-19
Travel Media Group
APRIL 8, 2020
With years of experience as a hotel owner and general manager, Jason shares the similarities and differences between this crisis and those from the past, like 9/11 or the Great Recession. Transcripts are generated using speech recognition software and human editing and may contain errors. I'm your host, Ryan Embree.
A comprehensive overview of job positions within a hotel
SiteMinder
OCTOBER 11, 2022
As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. This is the most senior of all hotel management positions. Operations manager. Revenue manager.
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77 – TMG Hospitality Heroes Pt. II
Travel Media Group
JUNE 16, 2021
Transcripts are generated using speech recognition software and human editing and may contain errors. Where hoteliers check-in and we check out what's trending in hotel marketing. Ryan Embree: Our next Hospitality Hero is Scott McKay, general manager at the Capitol Hotel Hartford, Avalon Hospitality Group.
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73 – Hotel Industry Q & A on TMG’s Concierge Desk
Travel Media Group
APRIL 21, 2021
If you are interested in learning more about Travel Media Group’s hotel digital marketing solutions, you can reach us by calling or texting us at 407-984-7455 or email us at info@travelmediagroup.com. Suite Spot Podcast · 73 - Hotel Industry Q & A on TMG's Concierge Desk Episode Transcript Our podcast is produced as an audio resource.
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Hotel Management: Meaning, Types, and Operations
SiteMinder
JANUARY 8, 2024
This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more.
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Hotel Management: Meaning, Types, and Operations
SiteMinder
JANUARY 8, 2024
This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more.
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26 – How to Manage Google Reviews
Travel Media Group
MAY 29, 2019
In the Q&A segment, we put Jason back in the chair of a hotel general manager and ask his thoughts on how he would approach Google reviews for his individual property. Transcripts are generated using speech recognition software and human editing and may contain errors. I'm your host, Ryan Embree.
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10 Tips When Buying a Hotel
MBA Hotels
SEPTEMBER 12, 2018
Nationally, hotel performance is growing and the hotel transactions market is strong. Many analysts think there is still time in this extended market cycle before the next down turn. According to Hotel Management, “The hotel industry is predicted to grow comfortably through 2018 and for the next two years.
124 – Suite Spot: Spotlight – Marriott: Cancun, an All-Inclusive Resort
Travel Media Group
DECEMBER 13, 2023
The Suite Spot: Spotlight series is back with another one-of-a-kind episode that welcomes special guest, Christopher Calabrese, General Manager & VP of the Marriott Cancun Collection! Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing.
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116 – TMG Hospitality Trailblazers: Mauri Berry
Travel Media Group
JULY 19, 2023
Podcast host Ryan Embree welcomes the newest addition to the TMG Hospitality Trailblazers series, Mauri Berry, Vice President of Marketing & Digital Strategy at Remington Hospitality! Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check out what’s trending in hotel marketing. So happy to be here.
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What is Hotel Management?
Xotels
NOVEMBER 23, 2023
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. LEARN HOW Hospitality vs. Hotel Management: What’s The Difference?
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40 What is Hotel Management?
Xotels
NOVEMBER 23, 2023
From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. LEARN HOW Hospitality vs. Hotel Management: What’s The Difference?
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126 – TMG Hospitality Trailblazers: Charles Oswald
Travel Media Group
JANUARY 16, 2024
In this installment, viewers will get a clear breakdown of what makes Aperture Hotels so unique and a one-of-a-kind hotel brand, along with a plethora of information covering some of the most pressing topics in hospitality and hotel digital marketing. Tune in now! I’m your host, Ryan Embree.
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108 – Hospitality Trailblazers: Linda Saron
Travel Media Group
FEBRUARY 8, 2023
Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check out what’s trending in hotel marketing. And before I knew it, he was asking me to pay the real estate taxes and come up with a sales and marketing plan. Before republishing quotes, we ask that you reference the audio.
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103 – TMG Hospitality Trailblazers: Pete Sams
Travel Media Group
OCTOBER 26, 2022
Marketing Director and Host of the Suite Spot Ryan Embree sits down with a very special guest, Chief Operating Officer of Davidson Hospitality Group, Pete Sams! Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree.
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136 – Check In with Kevin Carey, Interim President & CEO of the AHLA
Travel Media Group
MAY 15, 2024
Ryan Embree: Welcome to Suite Spot, where hoteliers check-in, and we check out what’s trending in hotel marketing. We have a first-time guest, but I’m sure, widely recognized by the entire industry, Kevin Carey, interim president and CEO of the American Hotel and Lodging Association.
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Top 7 KPIs every hotelier must track
Hotelogix
OCTOBER 14, 2023
Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as to how is it faring in the market. That being said, there are a handful of KPIs for hotel general manager which help hoteliers meet the benchmarks set.
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111 – TMG Hospitality Trailblazers: Patrick Pahlke
Travel Media Group
APRIL 12, 2023
Join Suite Spot podcast host and TMG Marketing Director Ryan Embree as he sits down and welcomes a very special guest, the EVP & Chief Commercial Officer of Sage Hospitality Group, Patrick Pahlke, in the latest episode of the TMG Hospitality Trailblazers series! Before republishing quotes, we ask that you reference the audio.
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110 – Hospitality Trailblazers: Rob Mangiarelli
Travel Media Group
MARCH 22, 2023
Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check-out what’s trending in hotel marketing. And, you know, every morning the general manager would come down and he’d read the PNL cause I do the daily report overnight. So they’re going to those markets.
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Maduzi Hotels in Thailand Adopts Hotelogix for Efficient Centralised Group Operations
Hotel Speak
JULY 12, 2023
According to Khun Kwanchai Sapprapai, Group General Manager at Maduzi Hotels, “The earlier solution didn’t allow us to gain centralised control over group operations. We welcome Maduzi Hotels to our growing client base in the region and will set the stage for them to grow big and achieve all their business goals.”
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