Lodging
JUNE 19, 2024
When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.
BCV
JUNE 17, 2024
Social media is tough for all businesses, but for hotels, it’s make-or-break. It’s a golden opportunity to boost awareness, wow guests, and build loyalty. Here are ten common mistakes to dodge for a winning social strategy. Not Having CTA Buttons: Activate those ‘Book Now’ or ‘Visit Website’ buttons on Facebook and Instagram.
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Skift Blog
JUNE 21, 2024
Skift Take: Many destinations in seeking to regulate short-term rentals try to balance the needs of locals with the benefits of tourism. Barcelona has had enough.
Anthony Cole Training
JUNE 21, 2024
In our business, one of the greatest sales challenges that most companies face is how to properly gain insight from the data. Some companies chase a bunch of data without any regard for the story that the data tells. Others struggle when they launch sales coaching without any data at all. One “must-have” sales data insight that all companies should understand is the “pull-through rate.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Lodging
JUNE 19, 2024
Hotel Management
JUNE 17, 2024
The New South Wales government has vowed to increase support for tourism, nightlife and major events in the state budget, announced on Tuesday, marking a positive outcome for the hotel sector, according to Accommodation Australia NSW General Manager, Stacey McBride. Destination NSW will receive AU$324.5 million in funding to support the development of a ‘Foundation Events’ category, recognising the role that key events play, while the new Department of Creative Industries, Tourism, Hospitality a
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Are Morch
JUNE 17, 2024
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In the hospitality industry, digital transformation, and Artificial Intelligence (AI) are ushering in a transformative era, significantly impacting how hotels operate and enhance guest experiences. […] The post Thriving in the Era of AI: A Remarkable Innovative Roadmap for Hotels appear
Lodging
JUNE 21, 2024
Following a record-breaking year of growth, Hilton underscored its commitment to the Caribbean and Latin America (CALA) during a visit by President and CEO Chris Nassetta in which he met with industry leaders, ownership groups, partners, and team members across Argentina, Peru, Colombia, and Costa Rica. In 2023, Hilton opened nearly 20 new hotels and ended the year with 4,000 rooms added in the market, more than in any other year in the company’s history. […] The post Hilton Set to Reach 3
Hotel Management
JUNE 18, 2024
Travel and Leisure Co.’s vacation ownership business is expanding to meet growing demand in Asia Pacific with the recent US$48.4 million acquisition of Accor Vacation Club , encompassing 24 resorts across Australia, New Zealand and Indonesia. Under the deal, Travel and Leisure Co. will receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey, and Accor will receive a percentage of vac
Skift Blog
JUNE 21, 2024
Skift Take: If Taiwan continues with its plan to allow visa-on-arrival for Indian travelers, it will join a growing list of countries that are easing visa requirements to attract the outbound market. Also in focus are money minting corporate events for Indian business travelers.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Refine
JUNE 15, 2024
For hoteliers, making payments effortless and secure is essential to maintaining a positive guest experience and operational efficiency. Integrated payment solutions connect your payment gateway to your other hospitality software, providing a frictionless transaction experience that helps hotels boost revenue and streamline operations. Integrated Vs.
Lodging
JUNE 18, 2024
Fair or not, the idea that advanced revenue management software is best suited for massive high-end resorts or properties that are operating under a big brand umbrella has been stubbornly persistent among hoteliers. While it’s true these types of hotel properties were relatively quick to embrace the value of revenue management technology, it’s well past time to put this lingering perception to rest.
Hotel Management
JUNE 18, 2024
Ahead of the inaugural AHICE Fiji Islands Investment in Tourism Summit on July 3-4 , Tourism Fiji CEO, Brent Hill, spoke exclusively to HM about the strong demand for holidays in the South Pacific. Brent Hill, Tourism Fiji Tourism in Fiji is booming! After the devastation of Covid, the recovery of the tourism industry in Fiji has been rapid and welcomed.
Skift Blog
JUNE 17, 2024
Skift Take: For years, China has been the gift that kept on giving to global tourism, sending millions of its citizens to explore, shop and snap selfies worldwide. Now, it's telling global travelers, "Your turn!" And if visa hassles are a deal-breaker, the country knows that removing them can only sweeten the deal.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Business
JUNE 18, 2024
Bed bugs have a significant impact on people of all walks of life, from ruining family vacations to impacting European elections. This summer season has been especially troublesome for hotel managers looking to protect their reputations. Globally hotels are seeing an increase in bed bug activity, mostly fueled by the bugs “hitchhiking” around the world with increased ferocity.
Lodging
JUNE 17, 2024
Quite naturally, the Days Inn by Wyndham brand has gone through lots of changes throughout the course of its more than 50 years, but parent company Wyndham believes its latest updates represent the “dawning” of a new era for the venerable brand. The economy brand—which includes over 1,500 properties globally—recently unveiled that it has revised the rollout of its Dawn rooms package to its U.S. franchisees.
Hotel Management
JUNE 20, 2024
Skift Blog
JUNE 18, 2024
Skift Take: Bookings are now open for the first publicly available international electric flights in Europe — but the trips come with a few pre-departure caveats.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Webrezpro
JUNE 18, 2024
Many things are evolving in the hospitality industry, but one thing that will never change is the essential role housekeeping plays in the operation of a successful property. As one of the most significant contributors to guest satisfaction, cleanliness is a top priority for any lodging provider.
Lodging
JUNE 20, 2024
Lodging Econometrics (LE) has released Q1 hotel development data for the Charlotte, North Carolina, market ahead of the Hospitality Industry Technology Exposition and Conference (HITEC). The Q1 2024 LE Market Trend Report for the Charlotte market reported that Charlotte has a total of 67 hotel projects and 7,772 rooms in the construction pipeline, positioning it 15th of the top 25 U.S. markets for the largest hotel construction pipeline by project count.
Hotel Management
JUNE 20, 2024
Seibu Prince Hotels Worldwide Inc, Japan’s largest hotel chain, is on a mission to bring “omotenashi” – Japanese service from the heart – to the rest of the world under a new global identity. Seibu Prince Hotels and Resorts unifies the group’s three hotel companies – Seibu Prince Hotels Worldwide, StayWell Holdings, and Prince Resorts Hawaii – encompassing a diverse portfolio of 25,000+ rooms across Japan and the globe, and streamlining the guest experience with one global website, integrated re
Skift Blog
JUNE 20, 2024
Skift Take: A one-stop shop with answers to most of your questions about the best event in travel, Skift Global Forum, and what to expect.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Webrezpro
JUNE 19, 2024
Take your family to unwind at Wildwood on the Lake, nestled in the Adirondacks. You can swim, boat, and light up one of their lakeside BBQ grills (grab a room with a kitchenette to keep those burger patties cool until it’s time).
Lodging
JUNE 21, 2024
Red Roof announced the opening of the Red Roof Inn Stroudsburg at 100 Park Ave in Stroudsburg, Pennsylvania. Owner 100 Park Ave LLC invested $500,000 into renovations at the property, which encompassed new exterior paint; updated guestroom bathrooms, including new bathtubs, flooring, sinks, and faucets; renovated guestrooms, including new bedding, furniture, and flooring; and new lobby furniture.
Hotel Management
JUNE 18, 2024
Hilton Sydney has launched Afternoon Tea at its dining venue Glass Brasserie for the first time. Curated by Executive Chef Hamish Neale and his team of expert pastry chefs, the new Afternoon Tea menu puts a modern twist on the tradition with a selection of handcrafted specialty sweets and savoury items served alongside premium international teas and coffees sourced from Sri Lanka to Japan.
Skift Blog
JUNE 20, 2024
Skift Take: Lighthouse, the travel startup formerly known as OTA Insight, has bought Berlin-based HQ revenue. The deal marks another step in Lighthouse's strategy of expanding through talent acquisition rather than merely accumulating customer lists.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Social Tables
JUNE 17, 2024
What makes a conference venue “unique?” Unique conference venues are not your traditional meeting spaces; they stand out. While some venues are truly one-of-kind and truly offbeat, others have one or two unique characteristics that set them apart, such as: Venue type Some of the most exceptional event venues in the world don’t look like traditional conference centers from the outside.
Lodging
JUNE 21, 2024
TPG Hotels & Resorts, one of the nation’s premier hospitality management firms, announced the completion of a transformative guestroom refresh project at the Newport Beach Hotel & Suites in Newport, Rhode Island. The refresh is the first phase of a multi-phase renovation project planned for the property. The interior design makeover encompasses reimagining the guestroom experience, from new bathrooms and select furnishings to carpets and wall coverings.
Hotel Management
JUNE 20, 2024
Skift Blog
JUNE 17, 2024
Skift Take: New York City has only approved a couple of thousand host registrations, and all for reservations where the host is present during the stay. That's great news for neighborhoods sick of house parties and illegal hotels, and dour news for tourists and short-term rental platforms.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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