Lodging
MARCH 20, 2025
General sentiments from the 2025 Hunter Hotel Investment Conference at the Atlanta Marriott Marquis surrounded the ambiguous state of the hospitality industry and hotel investing environment. Each hospitality company relates to the uncertainty in different waysa management company and a REIT would have different perspectives, for examplebut one thing remains the same: the data.
Hotel Business
MARCH 20, 2025
By Audrey MacRae Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Rising guest expectations and the need for greater efficiency have been a drain on housekeepers ability to keep pace with the needs of their position. Therefore, many independent hotel operators are reworking their approach to technology to give housekeeping teams a hand.
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STAAH
MARCH 18, 2025
Online reviews play a critical role in the hospitality industry, shaping guest perceptions and influencing booking decisions. Why Managing Multiple Review Platforms is Crucial? Did you know that over 80% of travelers read reviews before booking a hotel? Platforms like Google , TripAdvisor, and Facebook are among the top sources guests rely on to assess accommodations.
Amadeus Hospitality
MARCH 20, 2025
Originally published on Amadeus Insights New research from Amadeus shows that social media ads and travel influencers are key channels now driving trip decisions March 20, 2025 – New research from technology innovators Amadeus explores what travelers are looking for from a trip and how technology can make those ambitions come true. The report Travel Dreams draws on input from 6,000 travelers from US, China, India, UK, France and Germany to understand how they choose where to visit, how t
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Management
MARCH 18, 2025
Revolutionize guest access with hotel keys in mobile wallets. Enhance security and convenience with seamless technology. Our keys integrate with the most popular mobile wallet systems, streamlining check-ins and eliminating traditional key cards. Transform your property with the future of mobile room access and provide an unforgettable guest experience.
Hotel Designs
MARCH 20, 2025
Hotel Designs The nature of hotel bathroom design with SANIPEX GROUP The nature of hotel bathroom design with SANIPEX GROUP Experts in luxury bathroom design for 30 years, SANIPEX Group knows that a well-designed hotel guest bathroom serves as a peaceful, personal escape for the discerning guest, and that an excellent way to achieve this is by bringing nature-inspired elements into the design… Having supplied many luxury hotels and resorts around the world, the SANIPEX GROUP offers a compr
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
TravelNet
MARCH 19, 2025
At a Glance Big operators are both a threat and an opportunity to smaller PMCs. Size doesnt matter if you remain agile and adaptive a critical advantage in a fast-moving market. Building unique experiences can unlock new revenue streams and grow your customer base. Your customer list is a key resource for driving more direct business. The consolidation and corporatization of the STR business have been underway for a while now.
Hotel Management
MARCH 18, 2025
Live events drive more bookings and boost hotel profits, but to foster long-term loyalty, hotels must prioritise creating unforgettable guest experiences. By leveraging technology and personalisation – such as dynamic pricing, seamless check-ins, tailored recommendations, and themed perks – hotels can enhance stays, strengthen guest loyalty, and sustain revenue well beyond the event.
Hotel Designs
MARCH 20, 2025
Hotel Designs Nobu Hospitality announces Nobu Hotel, Restaurant and Residences Manchester Nobu Hospitality announces Nobu Hotel, Restaurant and Residences Manchester Nobu Hospitality has unveiled plans for a landmark development in Manchester, featuring a hotel, restaurant, and the UKs first Nobu-branded residences. Here’s what we know… Nobu Hospitality, in partnership with leading property developer Salboy, has announced that the project, currently named Viadux 2 , will introduce th
Hotel Business
MARCH 20, 2025
IRIS , a provider of mobile F&B and guest experience platforms for the hospitality sector, has partnered with hospitality management company Coury Hospitality to extend F&B mobile ordering across its portfolio following a 44% year-on-year increase in in-room dining sales. Currently live in 12 Coury-managed hotels, the new partnership agreement will see IRIS deliver the brand standard for F&B mobile dining to all the groups properties worldwide.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Blog
MARCH 19, 2025
Skift Take: IHGs net zero hotel is a step forward, but the reality is that not every region or hotel owner can follow suit just yet. Access to renewable energy, sustainable materials, and even willing investors varies wildly, meaning true industry-wide change depends as much on local infrastructure as it does on big-brand ambition.
Hotel Management
MARCH 18, 2025
IHG Hotels and Resorts is set to bring its luxury InterContinental brand to South Australias celebrated wine country through a partnership with Strategic Alliance. Slated to open in 2028, InterContinental Barossa Resort and Spa will be the first international-branded luxury hotel in a South Australia wine region. Set amidst rolling hills and vineyards, the 150-room property will offer guests views of the local landscape and access to an array of dining options as well as a cellar door.
Hotelier Magazine
MARCH 20, 2025
VANCOUVER Fairmont Pacific Rim has revealed its Fairmont Gold experience, following an extensive renovation led by Westbank, the hotels co-owner and developer, in partnership with Canadian interior design studio Nivek Remas. The Fairmont Gold experience draws inspiration from the surrounding forests and natural landscapes. Spanning the 20th to 22nd floor of the hotel, floor-to-ceiling windows illuminate each space with natural light.
Hotel Business
MARCH 20, 2025
Crystal Creek Capital (CCC), a Jackson Hole, WY-based private equity real estate investment firm, has acquired Planters Inn, a landmark luxury boutique hotel located in Charleston, SCs Historic District. CCC will also take over the day-to-day management of the 64-room property, which was originally built in 1844 as a luxury goods emporium. The hotel is Charlestons only Relais & Chteaux property.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
STAAH
MARCH 19, 2025
In a significant step toward advancing technology adoption in India’s tourism and hospitality sector, global hospitality technology firm STAAH has signed a Memorandum of Understanding (MoU) with The Clarks Hotels & Resorts in New Delhi. The MoU was signed in the presence of New Zealand Prime Minister Christopher Luxon at ITC Maurya, Delhi.
Hotel Management
MARCH 18, 2025
F&B Director appointed at Crystalbrook Crystalbrook Collection has appointed Tara Sullivan as Group Director of Food and Beverage, overseeing its 17 restaurants and bars. Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste.
Hotel Designs
MARCH 19, 2025
Hotel Designs Creating The Eve Creating The Eve Perched on the fringe of Sydneys CBD, The EVE has brought together some of the city’s most forward-thinking creatives, resulting in a hotel design that is reflective of Sydneys global city status, with influences from both the local neighbourhood and abroad… The EVE recently opened its doors , positioning itself as a place where creatives, tastemakers and entrepreneurs congregate and visitors can effortlessly immerse themselves in the v
Hotel Business
MARCH 20, 2025
HotelPORT has partnered with Daitrix to launch ReputationAI, a platform designed to transform how hotels, restaurants and spas manage their online reputation. The solution leverages artificial intelligence to provide businesses with actionable insights and tools to enhance guest satisfaction and operations. The platform offers a comprehensive suite of features that monitor and analyze customer feedback in real time.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Little Hotelier
MARCH 20, 2025
Known as “A Charming Refuge,” Casa Peleyn has been ngeles Ortiz Prez ‘s life project for two decades. This enchanting boutique hotel with just six rooms, strategically located near the Camino de Santiago , is the result of years of dedication where every detail has been meticulously designed to offer an unforgettable experience. However, manual reservation management was limiting the teams ability to provide the service they desired.
Hotel Management
MARCH 20, 2025
Hyatt Hotels extended-stay brand Hyatt House is gearing up for an Australian debut in May following the completion of Holder Easts AU$280 million Oasis Residences development in South Melbourne last month. The 19-storey development at 30-32 Palmerston Crescent, designed by Hayball Architects and constructed by Roberts Co., will be home to the 97-key Hyatt House South Melbourne, complete with all-day lounge on the ground floor.
Hotel Designs
MARCH 19, 2025
Hotel Designs Creating Arcadia with TRENDs nature-inspired mosaics Creating Arcadia with TRENDs nature-inspired mosaics Transform your space into an immersive work of art a tropical paradise or underwater utopia with the TREND Group’s glittering glass mosaics… In the world of luxury hospitality, design is more than aesthetics; its about storytelling, emotion, and creating experiences that linger in the minds of guests.
Fuel Travel
MARCH 19, 2025
Digital keys are an essential part of daily operations and the guest stay at an increasing number of hotels. Digital keys offer a streamlined experience, letting guests check-in and get into their rooms, skipping the line at the front desk entirely. Some digital-native hotels are reducing front desk staff entirely in favor of keyless entry. As this technology becomes more normal and expected by guests, hoteliers should be asking themselves, whats next for mobile access?
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Business
MARCH 20, 2025
Hospitality data and connectivity solutions provider Hapi has entered into an extended partnership with Shiji that will include Infrasys POS, a Shiji product. Hapi is the connectivity layer that allows Infrasys POS to connect to other property management systems (PMS) vendors, making it a friendly and flexible solution for brands that have a mix of PMS platforms across their portfolio, according to the company.
Hotel Management
MARCH 18, 2025
Discover the stunning refurbishment of the iconic Ghan train by Woods Bagot, with Modieus supplying bespoke carpets. Blending heritage with modern luxury, the redesign enhances this legendary Australian rail journey. A symbol of adventure and discovery, The Ghan is one of the worlds most iconic rail journeys, traversing 2,979 kilometers from Adelaide to Darwin.
Hotelier Magazine
MARCH 20, 2025
TORONTO The Chelsea Hotel, Toronto has appointed Sarah Russell to the role of director of Food & Beverage. Russell joins the Chelsea Hotel, Toronto from the Sheraton Centre, where she held the position of director of Venues, Restaurants and Bars. Previously, she held senior F&B positions with the Compass Group of Canada, the Grand Hyatt Bahamar (Nassau), Westin Harbour Castle and the Thompson Toronto.
Webrezpro
MARCH 19, 2025
Customer satisfaction is a top priority for any business, but for those in hospitality, its the entire purpose. Hoteliers do what they do because they are passionate about making every guests stay special. And what shows anyone theyre special? Simply being valued. From a warm greeting to a good cup of coffee, the smallest things […] The post Small Things Hoteliers Can Do That Make a Big Difference to Guests appeared first on WebRezPro.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Business
MARCH 20, 2025
Marcus & Millichap has arranged the sale of the 99-room Hyatt Place Milwaukee Airport. Situated just outside the gates of a top 50 MSA international airport on fee simple land, Hyatt Place Milwaukee Airport offers exceptional convenience and accessibility, said Jon Ruzicka, first VP, investments, Marcus & Millichap. Planned renovations will align the property with the latest franchisor standards, further enhancing the guest experience.
Hotel Management
MARCH 20, 2025
Gday Group is set to launch an expanded Discovery Parks offering at Tasmania tourist hotspot Cradle Mountain, following the acquisition of a neighbouring accommodation business. The acquired Cradle Mountain Wilderness Village, which features 45 chalet-style rooms and the award-winning Hellyers restaurant, will be integrated into the groups Discovery Parks next door to become Discovery Resorts Cradle Mountain Village.
HotStats
MARCH 19, 2025
As hotel investors convene at the Hunter Hotel Investment Conference 2025, new insights from Profit Matters 2024 by HotStats reveal that rising operating costs in the US marketparticularly laborare squeezing hotel profit margins. Despite revenue growth, U.S. hotels saw GOP margins decline by 1.1 percentage points in 2024, making it the only major global region to experience a profit contraction.
The Hotels Network Blog
MARCH 19, 2025
In todays fast-evolving digital landscape, AI is revolutionizing the hospitality industry, unlocking new possibilities to enhance efficiency, personalization, and revenue optimization. To stay competitive, hoteliers must embrace the latest AI-driven innovations that streamline operations, improve guest experiences, and drive direct bookings. By proactively leveraging cutting-edge technology, hotels can ensure they remain agile, adaptable, and ahead of industry trends, maximizing their potential
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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