Sat.Dec 30, 2023 - Fri.Jan 05, 2024

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How Hotels Can Collaborate with the Right Influencer for Video Content

Are Morch

We are living in the digital age, the advertising techniques are now changed. Whether it’s the corporate industry or the Hotel industry, Creative ways for promotions are crucial such as Animation in advertising or influencer marketing. The rise of social media and digital marketing created new trends to promote a brand. One such trend is […] The post How Hotels Can Collaborate with the Right Influencer for Video Content appeared first on Are Morch, Digital Transformation Coach.

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South Korea Launches Digital Nomad Visa. Coming Soon: Visas for K-Pop Fans

Skift Blog

Skift Take: South Korea has its eyes on steady earners with a $66,000 income bar for digital nomads. If it is looking to attract 20 million visitors, it might be time to spice things up a bit more with that K-Culture visa.

Tourism 350
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Are Your Salespeople ATMs?

Anthony Cole Training

Bank ATMs (Automatic Teller Machines) have been around for a while.According to Investopedia, Barclays Bank of London in 1967 was the first to have an ATM in use. I remember using my first ATM – Jeanie Machine – in Cincinnati in 1979. But the ‘ATMs’ I’m referring to have been around, well a long, long, long time.

Sales 328
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Top Trends for Hospitality-driven Businesses

Lodging

Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can be a major point of differentiation for hoteliers. As such, understanding the latest F&B trends can help hotel owners/operators improve the guest experience and maximize ROI. From the latest healthy food options to different menu ideas, there are many ways for hoteliers to capitalize and leverage the latest trends into an […]

Business 316
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Leaders of tomorrow: Q&A with Morgan Meredith, The Langham, Gold Coast

Hotel Management

As a 2023 Young Tourism Leader, Morgan Meredith is going beyond her role as Director of Rooms at The Langham, Gold Coast and The Jewel Residences to influence future generations to embrace a career in hospitality. Tell us a bit about your hotel career journey to date? My hotel career began during high school when I had a part-time role at a local resort.

Tourism 278
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7 Trends Safari Operators in Africa Are Seeing For 2024

Skift Blog

Skift Take: Many safari lovers are looking for immersive experiences, and not just chasing the Big 5 animal species.

More Trending

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Ask Anthony: Encouraging Employees to Stay Long Term

Lodging

I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high turnover. What can we do to encourage employees to stay with us long term versus one year or less? Certainly, running a high-end luxury hotel is an exciting venture, but employee turnover can be a major concern.

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Key appointments: Hilton, La Vie, Como

Hotel Management

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. A seasoned hotelier with over 30 years of industry experience of management across flagship hotels, food and beverage and conferencing and events, Zancanaro has a track record of success in leading high-performance teams and delivering exceptional guest experiences.

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Luxury Travel Boom to Continue in 2024, Say Travel Advisors

Skift Blog

Skift Take: Luxury travelers show a growing interest in particular types of travel, such as multi-generational private group trips, according to some of the leading agencies.

Travel 339
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Hospitality Financial Leadership – How to Prepare a Budget

Hotel Financial Coach Blog

Hospitality Financial Leadership – How to Prepare a Budget Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel […] The post Hospitality Financial Leadership – How to Prepare a Budget first appeared on Hotel Financial Coac

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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8 Pro Tips for a Pest-Free Property: From Thorough Inspections to Proper Food Storage and Waste Disposal

Lodging

Although hotels strive to offer their patrons an unforgettable experience, pest problems can ruin even the most beautiful settings. With various amenities all on one property—from spas to gourmet dining—pests are sure to be a potential onsite risk. Here are some measures to check pests out of your property for good. Get Regular Pest Inspections. Scheduling routine pest inspections is crucial for identifying and addressing any issues promptly.

Dining 304
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How to Ensure Ethical Practices in Online Data Collection

Social Hospitality

Ensuring ethical practices in social media marketing is crucial for fostering confidence in consumers and cultivating a positive brand image. The establishment of trust contributes significantly to customer loyalty. It also leads to repeat business, a crucial element for sustained success over the long term. However, learning how to navigate the ever-evolving landscape of social media marketing can be challenging.

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China Eases Visa Rules for U.S. Tourists

Skift Blog

Skift Take: China's opening up, but if the airlines don’t step up their flight game, we might be looking at even crazier airfare hikes with all these eager travelers.

Travel 337
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The Year of AI – 2023 Highlights and 2024 Predictions

Hotel Marketer

2023 will likely go down as a year of AI renaissance, sparked by advancements in generative AI and a hype cycle to boot. It wasn't all puffery though, as we've really made some significant strides forward this year. Here are some highlights. 2023: The Year of AI Renaissance 1.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Satori Collective Announces Sale of Holiday Inn Express & Suites Alpharetta-Windward Parkway

Lodging

ATLANTA—Officials of Satori Collective announced the sale of the 124-suite Holiday Inn Express & Suites Alpharetta-Windward Parkway to Bukhari Group Hospitality. Satori achieved an approximate 24 percent internal rate of return and a 2x equity multiple through the sale. “We purchased this all-suite property in 2013 and quickly conducted a comprehensive, multi-million dollar, value-add renovation to reflag the property to a Holiday Inn Express & Suites by IHG,” said Samir Yajnik, CIO, Sat

Sales 296
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Satori Collective completes sale of GA Holiday Inn Express & Suites

Hotel Business

Satori Collective , a real estate investment management firm focused primarily on hotel property investment, has sold the 124-suite Holiday Inn Express & Suites Alpharetta-Windward Parkway to Bukhari Group Hospitality. Satori achieved an approximate 24% internal rate of return and a 2x equity multiple through the sale of the Alpharetta, GA, property.

Sales 113
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Delta to Slow Down Pilot Hiring in 2024

Skift Blog

Skift Take: Delta’s pilot hiring plans for 2024 show that the airline industry’s post-pandemic hiring surge may be coming to an end.

Hiring 335
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Lodge Yokochi

Webrezpro

Ski the slopes at Lodge Yokochi. Nestled in the mountains of Nozawa Onsen, Japan, this property has everything you need to enjoy the snow, from staff who can guide you to the best spots to hot Japanese tea to warm you up when you come back in.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CoStar: U.S. Hotel Performance Increases But Comparisons Lower With Calendar Shift

Lodging

WASHINGTON—U.S. hotel performance increased from the previous week, while year-over-year comparisons were skewed downward due to a calendar shift, according to CoStar’s latest data through Dec. 30, 2023. U.S. Hotel Performance December 24-30, 2023 Percentage change from comparable week in 2022:Occupancy: 50.1 percent (down 7.1 percent)ADR: $163.58 (down 2.8 percent)RevPAR: $82.01 (down 9.7 percent) Year-over-year comparisons were negative as the comparable week from 2022 (Dec. 25-Dec. 31) ended

Occupancy 290
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HB Exclusive: McNeill Hotel Company promotes Kim Knop

Hotel Business

Germantown, TN- based McNeill Hotel Company (MHC) has appointed Kim Knop , its current VP, sales & marketing, as its new director of business development, where she will work with investor and ownership groups as MHC expands its third-party property management portfolio. Knop has more than 30 years of hotel experience in various aspects of sales and marketing, including with MHC cofounder Mark Ricketts at MASTER Hospitality and as an area director of sales for Marriott International.

Sales 111
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Venice Combats Overtourism: Caps Tour Group Sizes and Bans Loudspeakers

Skift Blog

Skift Take: Capping tour group sizes may help mitigate overcrowding in Venice. But the city needs to do more.

Tourism 332
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What’s Hot in Hotel Tech

Webrezpro

Is your hotel technology making things smoother than a well-made bed? If not, it may be time for an upgrade! We’re not talking about flashy bells and whistles. The hottest hotel tech streamlines operations and removes bumps for guests.

Hotels 109
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Driftwood Capital Refinances the Hilton Cocoa Beach Oceanfront Hotel

Lodging

COCOA BEACH, Florida—Driftwood Capital announced the $60 million refinancing of the Hilton Cocoa Beach Oceanfront Hotel, a 295-key resort in central Florida’s Space Coast. Managing Directors Michael Weinberg and Scott Wadler and Associate Director Alec Fox of Berkadia Hotels & Hospitality secured $60 million in financing through a national bank.

Hotels 290
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PM Hotel Group adds Jacksonville hotel to portfolio

Hotel Business

Hotel management company PM Hotel Group has been selected to assume management of Southbank Hotel Jacksonville Riverwalk, located in Jacksonville, FL’s downtown riverfront district. The hotel is currently under a full renovation and will change flags when the renovation is complete. “We are excited to welcome the Southbank Hotel Jacksonville Riverwalk to our dynamic portfolio, further expanding our presence within Florida,” said Ethan Kramer, chief investment + development officer, PM Hotel Grou

Hotels 111
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Marriott, Hilton, Hyatt: What This Top Analyst Sees For 2024

Skift Blog

Skift Take: Analyst David Katz of Jefferies forecasts the 2024 prospects for U.S.-based hotel leaders Marriott, Hilton, Hyatt, Wyndham, and Choice.

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AI's Impact on Hospitality in 2024: Transforming Guest Experiences, Boosting Efficiency, and Ensuring Safety

Hospitality Tech

For an industry which is almost entirely concerned with people and the complex needs, behaviors, and risks which accompany them, AI could change everything.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hard Rock International Appoints John Rees as SVP of Hotel Operations

Lodging

HOLLYWOOD, Florida—Hard Rock International appointed John Rees as senior vice president of hotel operations. In this role, Rees is responsible for supporting hotel operations across the Hard Rock International portfolio, including both corporate-managed and franchised locations. Rees reports directly to Jon Lucas, chief operating officer of Hard Rock International. “We’re thrilled to have John lead the Hard Rock Hotel team as we continue to elevate our position as one of the world

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Dr. Romie Mushtaq joins Great Wolf Resorts

Hotel Business

Great Wolf Resorts Inc. has appointed triple-board certified physician and noted neurologist Dr. Romie Mushtaq as the company’s first chief wellness officer. Mushtaq, who is recognized by the name Dr. Romie, will help establish a wellness-focused foundation for Great Wolf that includes training materials, educational tools and specific programs to assist the company’s 10,000 pack members achieve their wellness pursuits and a better sense of mindfulness.

Resorts 111
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Hotel Loyalty Race: Hilton Gains on Marriott

Skift Blog

Skift Take: Hilton grew its hotel loyalty program the most over the past five years. Long-term trends reveal who's ahead and what the effect on hotel owners has been.

Hotels 332
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Roundtable: the emotion of lighting

Hotel Designs

Hotel Designs Roundtable: the emotion of lighting Roundtable: the emotion of lighting Lighting has always been an essential tool in a designers’ skillset and now, more than ever, it is being used to not only elevate a design but to amplify a brand. With this in mind, Editor Hamish Kilburn sat down with leading designers in the Franklite showroom in London, to explore the role lighting can play in a hotel design arena that is constantly looking to evoke and express changing parameters throu

Branding 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i