What Google’s new AI tools mean for Hotel Marketing
eHotelier
MAY 29, 2025
Google has long made it clear that it doesnt want to just help users search it wants to help them find answers.
eHotelier
MAY 29, 2025
Google has long made it clear that it doesnt want to just help users search it wants to help them find answers.
Skift Blog
MAY 30, 2025
Skift Take: The election is important in determining who will lead the strategic direction of global tourism governance for the next four years.
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Lodging
MAY 30, 2025
CHICAGO, IllinoisHyatt Hotels Corporation announced Unscripted by Hyatt, the newest brand in its growing Essentials portfolio. Unscripted by Hyatt hotels will bring to life a flexible, collection-style approach where each property reflects its own identity and local flavor yet retains Hyatt’s standards in quality and care. Positioned in the upscale segment, the Unscripted by Hyatt brand fills a space in Hyatts portfolio and is designed to unlock growth through adaptive reuse and conversion
Hotel Management
MAY 29, 2025
Watsons Bay Hotel in Sydneys east has announced a $3 million renovation to its top and mid deck events spaces. Underway now, and launching in October 2025, the new look, by design studio Etic Design, is set to redefine waterfront events and social get togethers in Sydney. Inspired by the timeless Hamptons style that defines the rest of the boutique hotel, the space will feature crisp whites, soft textures, and sweeping harbour views.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Anthony Cole Training
MAY 29, 2025
We know that there are four things that separate high-performing banks from their peers in terms of their sales and revenue growth. Banks that embrace these four things will almost always outperform the competition. These activities are validated by the Objective Management Groups 30-year history of sales skills assessments across the country.
Skift Blog
MAY 29, 2025
Skift Take: United CEO Scott Kirby has experience with airline mergers, and knows they come with a lot of hassles.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MAY 29, 2025
Leadership announced at 25hours Sydney Jeremy Colahan has been appointed General Manager of 25hours Hotel The Olympia, set to open this spring. Colahan will lead a team of 130 staff and will be joined by Mitch Orr joins as Culinary Director across the hotel and venues. Colahan brings over 15 years of experience to the role, including most recently as General Manager of Hotel X and Hotel Manager of W Brisbane, Right now is our chance, as hoteliers, to set the cultural expectation of our hotel, an
eHotelier
MAY 26, 2025
As hotel owners and commercial leaders, we can no longer afford to treat business planning as a compliance exercise, or a dusty document filed away after budget season. A strategic business plan is your profit blueprintand when done right, it becomes your most valuable commercial asset.
Skift Blog
MAY 29, 2025
Skift Take: We have answers to some of Ask Skift's most popular questions, including what are the biggest challenges hospitality faces and how travel brands are using social media to attract younger audiences Read the Complete Story On Skift
Lodging
MAY 30, 2025
NEW YORKThe Hilton New York Fashion District has unveiled a new look as part of extensive property-wide renovations. Located in the heart of Manhattans Fashion District, the redesign of this 280-room hotel drew inspiration from the creative energy of a designers working studio. “We designed every detail of this renovation with our guests in mind those who come to New York to be inspired, energized, and connected to the citys cultural pulse, said Joseph […] The post Hilton New York F
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
MAY 29, 2025
The 661-room Tempo by Hilton Times Square , the first hotel from Hiltons newest stylish and contemporary lifestyle brand, has been firmly creating abuzz in New York City since the property debuted in mid-2023. Located in TSX Broadway, new-build 46-story tower featuring experiential retail, cutting-edge entertainment spaces and the historic Palace Theatre, the hotel matches the ever-evolving needs of the traveller.
Hotel Speak
MAY 30, 2025
We recently had the pleasure of chatting with Judi Blakeburn, Chief Commercial Officer at Another Place and Watergate Bay, who shared the benefits and transformative effects of a guest-centric philosophy that extends far beyond traditional RevPAR metrics. Read on to discover Blakeburn’s journey in fostering a ‘ This is our guest. Everything we do must connect to them ‘ ethos and how this approach has not only revolutionised the guest experience but has also become the driving f
Skift Blog
MAY 27, 2025
Skift Take: We break down each of Marriotts more than 30 hotel brands, highlighting key differentiators and market positioning.
Lodging
MAY 30, 2025
Hotel profit margin, which measures profits as a percent of revenue, is considered a good indicator of the efficiency of hotel operations. In 2023 and 2024, hotel profit margins at both the gross operating profit (GOP) and earnings before interest, taxes, depreciation, and amortization (EBITDA) levels have declined, indicating that both operating and ownership expenses have increased at a greater pace than revenues.
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Hotel Management
MAY 26, 2025
Private equity firm KSL Capital Partners has taken a majority interest in sustainable luxury hospitality business, Soneva Group. The move builds on KSLs initial minority investment in the company in November 2019. Founded in 1995, Soneva operates award-winning resorts in the Maldives, including Soneva Fushi, Soneva Jani, Soneva Secret and the Soneva in Aqua yacht.
Hotel Designs
MAY 28, 2025
Hotel Designs From Gemm to Glow: the story behind Luma Mirrors From Gemm to Glow: the story behind Luma Mirrors Family values have always been at the heart of Luma Mirrors, fostering a culture of collaboration, trust, and attention to detail service Hotel Designs caught up with the team to find out more… In 2010, Laura Martinez McGregor founded what would become the foundation of what is now Luma Mirrors, starting with high-quality glass splashbacks for residential clients.
Skift Blog
MAY 30, 2025
Skift Take: Rodrigo Acuna Agost of Amadeus explains how AI is shaping the future of travel while building trust through responsible data practices.
Lodging
MAY 30, 2025
ARLINGTON, VirginiaThe U.S. hotel industry reported mixed year-over-year comparisons, according toCoStars latest data through May 24. U.S. Hotel PerformanceMay 18 – May 24, 2025Percentage change from comparable week in 2024Occupancy: 67.5% (down 0.4 percent)ADR: $164.57 (up 1.5 percent)RevPAR: $111.02 (up 1.1 percent) Demand for the Friday and Saturday of Memorial Day weekend was the third highest on record, behind 2022 and 2019.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
MAY 26, 2025
Choice Hotels International has secured a long-term distribution and master franchise agreement with a key player in Chinas hospitality scene, SSAW Hotels and Resorts, which sets the foundation for a major expansion in China. Headquartered in Hangzhou, Zhejiang Province, SSAW Hotels and Resorts is recognised as a leader in the upscale business hotel and resort segment in China, and a pioneer in sophisticated boutique hotel and lifestyle hotel sector.
Hotel Speak
MAY 30, 2025
HiJiffy has launched Aplysia 3, a new type of chatbot powered by Retrieval-Augmented Generation (RAG) technology, enabling hotels to deliver accurate, context-aware responses across unlimited topics – without relying on rigid FAQs. Quick to deploy, simple to update Hotel teams can easily input their information into two editable documents: a shared Company Knowledge Document and a Property Knowledge Document for each hotel.
Skift Blog
MAY 27, 2025
Skift Take: OpenAI is taking a step toward its AI knowing more about you. For travelers, that could be key to an assistant that anticipates needs.
Lodging
MAY 30, 2025
ATLANTA, GeorgiaIHG Hotels & Resorts(IHG) has seen a steady increase in conversion activity in recent years, with its total global conversion signings nearly doubling between 2023 and 2024. In the first quarter of 2025 alone, conversions accounted for around 60 percent of global openings and 40 percent of global signings for IHG. Jolyon Bulley, chief executive officer, Americas at IHG, said,“Owners growing interest in converting hotels to IHG brands signals that they continue to see [&
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
MAY 29, 2025
Quest Apartment Hotels has partnered with independent media platform, Galah, supporting their mission of amplifying voices from the bush. Regional and rural locations collectively represent 60% of Quests national revenue, and this collaboration ensures that regional communities are not only supported through quality accommodation but also given a stronger presence in the national media landscape.
Hotel Business
MAY 30, 2025
Hotel Equities (HE) has appointed hospitality industry veteran Juan Corvinos as president of the Caribbean & Latin America (CALA) division. Corvinos joins Hotel Equities following more than 15 years with Hilton, where he most recently served as SVP, development, architecture, design & construction for Latin America and the Caribbean. He was instrumental in tripling Hiltons footprint in the region and launching brands such as All-Inclusive by Hilton, Waldorf Astoria, Conrad, LXR, Curio, C
Skift Blog
MAY 29, 2025
Skift Take: KAYAKs Matthias Keller explores how AI is transforming travel from search-driven clicks to intuitive, intelligent journeys, and whats next in truly personalized, agentic travel planning.
Lodging
MAY 27, 2025
Premiums in many lines of hotel industry insurance have been spiking in recent years, creating pressure on owners and management companies to ramp up their cost-control and risk management initiatives as well as maintain strong broker partnerships. LODGING spoke with a group of management company leaders on their assessment of the current market conditions and approach to obtaining affordable coverage for their various insurance needs.
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Hotel Management
MAY 28, 2025
Former CBRE Asia Director of Hotels and Hospitality, Capital Markets, Stella Blythe, is set to join EVT as Senior Vice President of Development, Asia. Commencing the role on June 3, based in the companys QT Singapore office, Blythe brings over a decade of knowledge in hotel valuation and brokerage experience across EMEA and APAC. In 2024, she was named the International Society of Hospitality Consultants Rising Star.
Refine
MAY 30, 2025
As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we've said before, it's no longer enough to meet their needs simply, the challenge now lies in exceeding them. What they wanted three years ago is not the same as what they want today or what they will The post Guests Expectations in 2025: A Complete Guide on How to Engage Travelers appeared first on Revfine.com.
Skift Blog
MAY 26, 2025
Skift Take: According to Vikram Oberoi, its time Indian hotels stopped selling themselves short. Hes betting that Indian guests are ready to pay more, especially for top-tier stays.
Lodging
MAY 29, 2025
KENNEWICK, WashingtonA-1 Hospitality Group announced the groundbreaking for the new 163-room AC Hotels by Marriott in Kennewick, Washington. Located at the Three Rivers Convention Center, the hotel will operate as a franchise owned by A-1 Three Rivers Hotel, LLC, and managed by A-1 Hospitality Group. “We are thrilled to bring the AC Hotels brand to the Three Rivers Convention Center Campus as part of a dynamic public-private partnership, said Taran Patel, managing principal, A-1 Hospitalit
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