Hotel Management

FEBRUARY 13, 2024

Hotels across Melbourne and Sydney are feeling the star power of global music icon Taylor Swift as fans flock from all over to attend the sold-out Eras Tour concerts, taking place over the next two weekends. Accor Pacific Chief Operating Officer PME, Adrian Williams, told HM there has been an unprecedented level of interest in Accor hotels and its loyalty programme ALL – Accor Live Limitless since the concerts were first announced – and not just in these two cities.

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Occupancy Tourism Events Accommodation 290

Skift Blog

FEBRUARY 16, 2024

Skift Take: Google is a key pillar in destination marketing. So it's interesting that Ireland tapped one of the tech giant's execs to be the new leader of its tourism strategy.

Tourism 325

Tourism Market Marketing 325

Lodging

FEBRUARY 13, 2024

In 2023, rising international travel and nationwide workforce restoration resulted in a boost for the hospitality industry. Despite these positive strides, the landscape is not without challenges, as inflation and various economic hurdles have prompted travelers to curtail their discretionary spending. In response to these evolving dynamics, hotels are poised to continue their adoption of cloud technology and AI innovations that aim to enhance the guest experience throughout the rest of 2024.

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Hospitality Travel Hotels 303

Hospitality Net

FEBRUARY 14, 2024

Radisson Hotel Group will make its debut in Cambodia following the signing of a landmark agreement with Prince Real Estate Group to operate two brand-new properties in the country’s fast-growing city, Phnom Penh.

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Real Estate Branding Operations Hotels 278

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Hotel Management

FEBRUARY 15, 2024

EVT Hotels and Resorts has signed a deal with Invictus Developments to manage The Old Clare Hotel in Chippendale and Harbour Rocks Hotel in Sydney, under a new brand to be launched within the Independent Collection by EVT (ICbE) later this year. Announcing the partnership exclusively to HM , EVT revealed that there are plans to extend the partnership further, with experienced hospitality leader and former QT Canberra GM, Joel Gordon, appointed to oversee the multi-hotel collection as Group Gener

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General Manager Accommodation Hotels Scale 290

Skift Blog

FEBRUARY 14, 2024

Skift Take: No, Brian Chesky isn't necessarily talking about launching flights on Airbnb when he refers to becoming a "cross-vertical company." Google Flights, relax.

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Travel 312

Hospitality Net

FEBRUARY 15, 2024

Marking the Thompson Hotels brand’s fourth property in Texas, the highly anticipated luxury lifestyle hotel is now open and welcoming guests to Houston’s historic Fourth Ward.

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Hotels 275

Hotel Management

FEBRUARY 12, 2024

Crystalbrook Collection is set to expand into the South Australia market following the signing of a AU$130 million new-build hotel in Adelaide’s CBD with local property developer, Samaras Group. The 200-room Crystalbrook Sam, slated to open in 2026, will be located at 15 Halifax Street, in the heart of the CBD, and is intended to serve as a “highly unique, upscale hospitality” offering.

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Market Marketing Tourism Hotels 278

Skift Blog

FEBRUARY 13, 2024

Skift Take: Some hosts left Airbnb during the early part of the pandemic because they lost their incomes and were angry about refund policies. Airbnb's host and listing' numbers show it has turned a corner for now.

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Travel 317

Lodging

FEBRUARY 14, 2024

Hotel companies sometimes hire independent entities—persons or firms—to provide certain guest services. In most such cases, the laws of agency are in play: the hotel is the principal that empowers someone else (an agent) to act on its behalf and controls the methods used by the agent to carry out delegated tasks. Whether expressed through contract or implied through actions, the principal’s relationship to the agent creates a fiduciary relationship between the parties that requires the […]

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Services Hiring Hotels 298

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hospitality Net

FEBRUARY 13, 2024

Offering an accessible, high quality and comfortable accommodation experience in more than 1260 locations around the world, ibis launches the first "Charlie’s Corner" restaurant concept in Türkiye with ’ibis İstanbul Şişli’.

Accommodation 278

Accommodation 278

Hotel Management

FEBRUARY 15, 2024

Lunar New Year has failed to lure high numbers of visitors from China to Australia with the Australian Tourism Export Council (ATEC) reporting a slower than expected recovery. In what is traditionally a peak period for visitation, forward bookings and revenues are significantly down, compared to 2019 levels, while length of stay remains steady, according to ATEC’s recent member survey.

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Travel Tourism Revenue Operations 264

Skift Blog

FEBRUARY 14, 2024

Skift Take: This new event will bring together visionaries, CTOs, CIOs, and leaders driving change within travel to discuss how AI will unlock new value for consumers in travel and to showcase the work leaders are doing to create that future.

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Consumer Events Travel 312

Lodging

FEBRUARY 13, 2024

You can’t succeed and thrive for 35 years and multiple generations without learning to pivot and adapt to change, and Raines has certainly done that. But for the longtime hospitality company, there has been one constant, and that is putting people first. It’s that philosophy that has been a core tenet of the integrated Florence, South Carolina-based development, management, and investment company and has helped it steadily expand its portfolio of Southeastern properties.

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Operations Management Hospitality Branding 299

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Branding

Hospitality Net

FEBRUARY 12, 2024

SRM Group, a Group is known for its formidable foray into the multi-vertical enterprise, has made its presence in the fields of Education, Healthcare, Cement Industry, Media, Hospitality, and Transport across the country, today announced the signing of Ramada by Wyndham Chennai, Potheri under a franchise agreement with Wyndham Hotels & Resorts.

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Resorts Hospitality Hotels 273

Hotel Management

FEBRUARY 13, 2024

Sofitel Sydney Wentworth is set to introduce a four-venue food and beverage offering, in partnership with House Made Hospitality, that aims to raise the standard of hotel dining. Featuring two restaurants and two bars, offering a variety of unique experiences, the new culinary experience aims to draw the “Our ambition is to set a new standard for Australia’s hotel dining scene by offering a world-class variety of venues all located in the one luxury destination,” said Sofitel Sydney Wentworth Ge

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Dining General Manager Hotels Hospitality 264

Skift Blog

FEBRUARY 16, 2024

Skift Take: The AI that powers the latest chatbot craze is still in the experimental phase, but not everyone knows that. This example brings into question whether companies should be more cautious about experimenting with unreliable tech.

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Lodging

FEBRUARY 12, 2024

As a college student, Expotel Hospitality President and Chief Development Officer Michael Nixon was considering different careers—medicine, law, and especially, espionage—while working summers at a hotel. Describing his journey from his college days, he told LODGING, “I had majored in the Russian language and minored in international affairs, with thoughts of joining the CIA or the NSA, that is, until I factored in the starting salary.

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Hospitality Hotels 299

Advertiser: ALHI

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Travel

Hospitality Net

FEBRUARY 12, 2024

New Zealand’s largest hotel operator, Accor, welcomes Te Arikinui Pullman Auckland Airport Hotel into its portfolio. The hotel is the first five-star hotel to open at the Auckland Airport precinct, being only 100m from the front entrance of the international terminal. Te Arikinui Pullman Auckland Airport Hotel is set to quickly establish itself as one of New Zealand’s most architecturally striking hotels.

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Hospitality Operations Hotels 263

Hotel Management

FEBRUARY 13, 2024

Canberra property group Doma is set to introduce its third Little National property this April with the opening of a 181-room hotel in Newcastle. Located at 44 Honeysuckle Drive, within Newcastle’s waterfront commercial and entertainment precinct, the hotel is located a short walk from the city’s Transport Interchange. “We’re thrilled to be bringing a Little National Hotel to Newcastle,” said Doma Managing Director, Jure Domazet.

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Accommodation Management Hotels 264

Skift Blog

FEBRUARY 15, 2024

Skift Take: A potential buyer could decide to break up Tripadvisor's parts, including Viator, TheFork, and metasearch, under the theory that the parts are worth more than the whole.

Sales 306

Sales Travel 306

Lodging

FEBRUARY 14, 2024

MILWAUKEE—Marcus Hotels & Resorts announced that it has reached an agreement to jointly acquire the Loews Minneapolis Hotel with Hempel Real Estate and Robinson Park Investments. The terms of the agreement were not disclosed and are subject to the satisfaction of certain standard closing conditions. Upon closing, Marcus Hotels & Resorts will assume hotel management, which will be rebranded under another major global hotel system.

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Real Estate Resorts Closing Hotels 285

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hospitality Net

FEBRUARY 16, 2024

SMG Holding, an IPO sponsor and investor focused on the European medium-sized business sector, announces the listing of Sircle Hospitality Group, a European lifestyle hospitality group (“Sircle Hospitality Group”). Following the listing, the company has an expected market capitalization of around EUR 250 million with a total value of the hotel real estate portfolio of over EUR 400 million.

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Real Estate Hospitality Market Marketing 263

Anthony Cole Training

FEBRUARY 15, 2024

Most organizations and sales managers think of accountability or performance management as “micro-managing.” Jim Collins has been quoted as saying “There is no such thing as 'micro-managing.' There is either managing or not managing.” There is a lot that a manager must bring to the table to be effective at setting standards and gaining accountability with their team.

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Sales Management 217

Skift Blog

FEBRUARY 11, 2024

Skift Take: In May 2022, Marriott said it would let non-hotel marketers place ads on its site, lobby TVs, and guest-room Wi-Fi portals. But it's been largely quiet since then. Here's an update.

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Hotel Marketing Hotels Market Marketing 310

Lodging

FEBRUARY 16, 2024

To make their guests “feel at home,” hotels have had to continually update the entertainment offerings in their guestrooms to match the amenities purchased for home use. Radios were first introduced at the Boston Park Plaza Hotel in 1927, followed by the offering of televisions at the Roosevelt Hilton in New York City in 1947. In the 1960s, hotels and motels began to proudly promote the advent of color televisions, and during the 1970s, hotels […] The post Beyond the TV: Hotel In-Room Ente

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Motels Hotels 279

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

Hospitality

Hospitality Net

FEBRUARY 12, 2024

At Hilton, we believe diversity makes us stronger, more innovative and more representative of the many guests and communities we serve around the world. Hilton celebrates Black History Month by honoring team members who are making an impact within the company and in the communities they support.

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Management 265

eHotelier

FEBRUARY 13, 2024

Creating a culture and building a strong people foundation in an organization can assist in developing an industry reputation that drives applicants to want to work for the employer and, as significantly, to maintain an internal community within a company that incentivizes and persuades employees not to leave.

Hospitality 126

Hospitality 126

Skift Blog

FEBRUARY 14, 2024

Skift Take: A dozen things jumped out at Skift when looking at Marriott and Hilton's annual financial filings. Points range from the performance of their loyalty programs to how they're taking market share.

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Market Share Market Marketing Hotels 306

Lodging

FEBRUARY 16, 2024

The Ritz-Carlton Dallas, Las Colinas, opened its doors on Jan. 23, 2024, becoming the newest addition to The Ritz-Carlton’s collection of over 110 hotels and resorts. The property has a 38-year-old legacy in the Dallas area and is undergoing a substantial $55 million renovation following its acquisition in 2022 through a joint venture between Trinity Investments and Partners Group.

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Resorts Hotels 182

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Scale