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Skift Take: Skift has covered hundreds of travel startup funding rounds over the past few years, and we’ve spoken with numerous founders and investors about the state of venture capital. They all tell a similar story: There’s money to be had, but the bar is much higher now.
LODGING brings you the first installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Damon C. Healey, managing principal of Eternal Companies, on the various ways that a brand can facilitate success in the extended-stay sector. The extended-stay segment is attracting developers for three fundamental reasons: opportunity, performance, and longevity.
In 2005, I read Dave Kurlan’s book Baseline Selling. Dave took the fundamentals of effective selling and used the baseball diamond and baseball terminology to explain his sales process. Baseball today is essentially the same game that was formalized in New York around 1840, but we know that selling has changed considerably. The baseball analogy is a strong one for developing a milestone-centric sales process with your team.
Trilogy Hotels has secured management of three additional hotels in Sydney’s west, expanding its partnership with two prominent hotel owners. Novotel Sydney Parramatta, Mercure Sydney Parramatta and Leura Gardens Resort are the latest hotels to join Trilogy, taking its portfolio to 10. The 194-room Novotel Sydney Parramatta and 165-room Mercure Sydney Parramatta are both owned by the Huang family, which has now assigned four of its Sydney hotels to Trilogy including Holiday Inn Sydney Airport –
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Take: A fire sale gives a new lease on life to Selina, a brand that reinvented hostels for the TikTok generation but struggled after a debt binge.
WASHINGTON—Hotel industry groups—including the American Hotel & Lodging Association (AHLA), the Asian American Hotel Owners Association (AAHOA), the National Association of Black Hotel Owners, Operators & Developers (NABHOOD), and the Latino Hotel Association—will recognize National Hotel Employee Day throughout the weekend along with hoteliers across the country.
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ The AI transformation in the hotel industry represents a significant shift towards more efficient, personalized, and guest-centric services. Integrating AI should not only focus on […] The post Empowering Hotel Staff with AI: Bridging Technology and Tradition for Superior Guest Experien
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ The AI transformation in the hotel industry represents a significant shift towards more efficient, personalized, and guest-centric services. Integrating AI should not only focus on […] The post Empowering Hotel Staff with AI: Bridging Technology and Tradition for Superior Guest Experien
Marriott International has introduced a business-focused initiative for young professionals across its hotel portfolio aimed at promoting career development and better outcomes for the hospitality industry. The Next Gen Marriott Business Council in New South Wales, which launched on Tuesday, is a collaborative platform that unites millennials and Gen Z employees to exchange ideas and discuss the industry’s challenges and opportunities.
Skift Take: As Western carriers continue to pull out of China due to capacity restrictions and the closure of Russian airspace, United relaunched its nonstop service from Los Angeles to Shanghai.
Lark Hotels founder Robert Blood wears many hats now. In addition to serving as president of the boutique hotel brand and management company he founded in 2012, he’s principal of the design firm Elder & Ash and partner at Lark Capital, which is an investment and development affiliate. In describing his unlikely journey from English major to hotelier, Blood said he himself is proof of the concept that the “right mindset” is the most important […] The post Pleasure to Serve: Rob Blood of
As we look to the future, the key for hotel marketing leaders and their teams lies in agility and the ability to anticipate and meet travelers' changing desires.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Great Place to Work, the global authority on workplace culture, has declared Hilton and Marriott among Australia’s top 10 workplaces employing more than 1000 people. Hilton claimed the number two spot for the second year running, while Marriott International was fourth, jumping two spots from a sixth place ranking last year. “We are beyond excited to share that Hilton has once again achieved significant recognition from the Great Place to Work Institute,” said Hilton’s Regional Director, Human R
Skift Take: The merger of Vistara and Air India will end the long process of consolidating the web of aviation entities and organizing them into one airline business. This follows a 24-year quest for Singapore Airlines and Tata to co-own Air India.
WASHINGTON, D.C.—According to AAA booking data, Seattle, Washington, ranked as the number one Labor Day weekend destination, up nearly 30 percent from last year when it also topped the list. Anchorage and Juneau, Alaska, are also on the top ten list of Labor Day destinations. “This is the time of year to go on an Alaska cruise,” said Paula Twidale, senior vice president, AAA Travel.
Search engine optimization is the process of increasing your brand awareness and strength with visibility. People can not invest or purchase what they can not see.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Japan’s top hoteliers and tourism professionals are preparing to meet next week for the inaugural AHICE Far East Asia on Wednesday, September 5. The half-day event at The Tokyo EDITION hotel in Toranomon will unite leaders from the hotel, aviation, and tourism sectors to discuss challenges and opportunities in this rapidly evolving market. Limited final tickets available here.
Skift Take: United flight attendants are the latest to vote overwhelmingly for a strike as flight attendant negotiations have become particularly contentious this past year.
NEW YORK—BWH Hotels chose Canary Technologies to power its AI-driven guest management system. The all-in-one platform will impact the guest experience and streamline hotel operations across BWH Hotels’ portfolio. This partnership marks a milestone by integrating Canary’s platform and AI-powered solutions with BWH Hotels’ hospitality.
Sydney, the dazzling harbour city, has a unique way of captivating the hearts of those who visit or call it home. In this blog post, we explore the many facets of Sydney that make it such a beloved place, focusing on the reasons why John Clune holds this vibrant city close to his heart. Here are 9 reasons why John Clune , Global GDS Development Manager at STAAH loves Sydney: 1) Iconic Landmarks: Sydney is home to some of the world’s most recognizable landmarks with many based around, or in
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Accor has reaffirmed its relationship with local and international hotel owners with the signing of partnership renewal agreements for more than 40 hotels across Australia comprising 5,500 keys. “Accor has been operating in Australia for over 30 years now, and a feature of our outstanding relationships with owners is our commitment to ensure their hotels remain at the forefront of the market through elevated guest services, facilities and satisfaction,” said Accor Pacific Chief Operating Officer
Skift Take: The most inspiring trends we’ve picked up on have nothing to do with hyper-glitz. There’s a lot happening right now from visionaries executing with integrity.
MALDIVES—IHG Hotels & Resorts announced a partnership with Roxy-Pacific Holdings Pte Ltd to introduce its Vignette Collection brand to the Maldives. The conversion deal will see Noku Maldives, Vignette Collection, a 50-key villa resort on the island of Kudafunafaru, join IHG’s Luxury & Lifestyle portfolio in December 2024 after refurbishment under the Vignette Collection brand.
Over 87% of GDS hotel reservations are related to business travel. GDS reservations have recovered from the COVID period and, in 2024, have surpassed the previous peak reached in 2019. This growth has led to a significant increase in the number of hotels listed on the GDS. Therefore, hotels considering listing on the GDS should seek expert advice to determine if it’s the right fit for them.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Ennismore’s ‘open-house hotel’ brand The Hoxton is set to make its Australian debut in 2027 with the opening of a hotel in Melbourne’s Cremorne. A revival of an historic building in the Matchworks Precinct, located at 560 Church Street, The Hoxton in Melbourne is a partnership between Ennismore and design-driven property developer Alfasi Group. The hotel will feature 198 guest rooms, three food and beverage outlets – an all-day dining destination, café, bar, and signature restaurant – a gym, as
Skift Take: Seoul's betting big on K-pop's global pull, and it’s working. BTS’ Jin is fronting their latest tourism push, showing that K-pop’s influence isn’t just hype — it’s real economic power.
DENVER, Colorado—Sage Hospitality Group welcomed Mercantile Dining & Provision to its portfolio, joining the roster of more than 50 restaurants, bars, and entertainment venues under Sage Restaurant Concepts (SRC). Mercantile will be an owned restaurant concept for Sage, alongside brands such as Urban Farmer and Departure, with plans to grow the brand in suitable standalone restaurant locations.
Aspen One , the parent company of Aspen Hospitality, Aspen Skiing Company and Aspen Ventures, has appointed Jeff Toscano as CEO of Aspen Hospitality. He will join the team in a transition from current leader Alinio Azevedo starting on Sept. 16. Toscano brings three decades of experience in the luxury-lifestyle market and is known for his ability to create, manage and scale a variety of assets, according to the company.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
After a 40-year career in the hotel industry, most recently serving as CEO of Accommodation Australia, Michael Johnson, signs off in this HM exclusive. When you are in the midst of your working life, it feels like it will go on forever. But when the end actually arrives, you look back and it all seems to have gone by in a flash. After 40 years working in hotels, and the last five years leading the peak industry bodies for accommodation, my time has come.
Skift Take: Airlines have seen profits and revenues boom this year, so does that mean all is well in the sector? Not quite – the industry's recovery is far from complete. We explain why in this episode of the Skift Travel Podcast.
Historically, hotel owners have had the option to either affiliate with a known brand or operate independently. Affiliating with a brand provided access to a reservation system, loyal customers, communal marketing programs, a known identity among consumers, and a sense of stability within the finance and investment community. Brand affiliation, however, comes with costs.
Hospitality industry veteran Wendy Hoekwater has formed Net Growth Marketing LLC , a marketing and sales consulting firm specializing in scaling small- to mid-sized companies in hospitality, travel and tourism. “Having led sales and marketing initiatives for some of the most respected brands in the hospitality industry, including Marriott International, Choice Hotels International and Great Wolf Resorts Inc., I’ve gained a deep understanding of what drives success in this competitive market,R
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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