Anthony Cole Training
SEPTEMBER 13, 2024
If your goal is to retain and expand relationships, it is important to create a consistent and remarkable experience for your customers, clients, and potential clients. If you are not providing a superior experience, your clients might start asking, “ Then, who will?
Skift Blog
SEPTEMBER 11, 2024
Skift Take: These women leaders are the travel industry’s disruptors and innovators, and you can bet they’re on more than one shortlist for the next big thing.
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Lodging
SEPTEMBER 9, 2024
COLUMBUS, Ohio—Red Roof continued to strengthen the brand and its business with the opening of its 700th property, a new build in Jamaica, New York, along with a new build and prototype, the HomeTowne Studios by Red Roof Tampa – Airport, in Tampa, Florida. “This is a critically important time for our brand as we evolve to meet changing needs and expectations of our franchisees and guests,” said Red Roof President Zack Gharib.
Hotel Management
SEPTEMBER 10, 2024
Hotel Grand Chancellor is celebrating the arrival of its first new-build hotel with the opening of a 4.5-star property in Auckland’s CBD on Wednesday September 11. Located at 80 Wellesley St West – directly across from the soon-to-open New Zealand International Convention Centre in downtown Auckland – the hotel features 191 guest rooms, two F&B venues, dedicated meeting space and fitness centre.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Social Hospitality
SEPTEMBER 12, 2024
Social media has transformed how we communicate, consume content, and conduct business. It’s hard to recall a time before social platforms were woven into our daily lives. It’s now crucial for businesses to understand how social media has evolved—and where it’s headed—to stay relevant in an ever-changing landscape. The Past: The Birth of Social Media Social media as we know it began in the early 2000s with platforms like MySpace, Friendster, and LinkedIn.
Skift Blog
SEPTEMBER 12, 2024
Skift Take: Google envisions a world where a physical wallet is obsolete. That means a digital ID and wallet for security checkpoints, boarding passes, age verification at bars, payments, car rentals, and more.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
SEPTEMBER 12, 2024
Qantas has finally revealed the interiors of the upcoming Airbus A321XLR aircraft that are set to join the fleet from 2025, with 20 business class seats up the front and 177 Economy seats down the back. The Airbus A321XLR will replace the carrier’s ageing Boeing 737 fleet and will offer an elevated flying experience, according to the airline. The Flying Kangaroo is promising a more comfortable Economy seat “that’s wider than the Boeing 737 seat with extra comfort seat cushioning”, while a “sense
Hotel Financial Coach Blog
SEPTEMBER 8, 2024
Rolling forecasts are nothing new but I must point out that most hotels don’t use them, and they really should. It’s an incredibly useful tool that is literally worth its weight in gold. That being said, it doesn’t weigh much but once you start to use one it’s an indispensable tool that you must have each month, and its impact and importance usually gains weight and momentum into the final few months of the year.
Skift Blog
SEPTEMBER 9, 2024
Skift Take: Air Canada's shutdown plan throws fuel onto an already heated dispute. The parties are continuing to talk, but the preparation of contingency measures suggests a total shutdown of the airline by next week is a real and growing possibility.
Lodging
SEPTEMBER 13, 2024
TORONTO, Canada, and McLEAN, Virginia—Hilton and JM Hospitality Inc. announced the opening of Spark by Hilton Toronto Markham, marking the brand’s entry into the Canadian market. Situated in the tech and business hub just 28 kilometers north of Toronto, the opening of the first Spark in Canada signals a milestone for the premium economy brand. Spark by Hilton Toronto Markham joins eight other Spark hotels in various stages of development across Canada, highlighting the brand’s […] Th
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
SEPTEMBER 8, 2024
To mark Housekeeping Appreciation Week (September 8-14, 2024), HM spoke to some of the top performers in this critical hotel department to find out a bit more about their role. Ludy Muscat, Pullman Melbourne City Centre Name: Ludy Muscat Hotel: Pullman Melbourne City Centre Title: Room Attendant Tenure: 8 years Tell us a bit about your career journey.
eHotelier
SEPTEMBER 10, 2024
It’s truly a new frontier with luxury representing the hospitality vertical at the forefront of immense change, with hotels developing new products and services to serve an ageless, 21st-century guest mindset.
Skift Blog
SEPTEMBER 7, 2024
Skift Take: Hotels recently discovered that they'd rather have fewer guests paying more. But can they keep holding the line on prices as they face other challenges?
Lodging
SEPTEMBER 11, 2024
ABERDEEN, South Dakota—Following thorough discussions with stakeholders, My Place Hotels of America has taken the next step in its journey by introducing My Place 3.0. This move by the upper-midscale, extended-stay brand features product enhancements alongside a new prototype. The new exterior design blends the cost-effectiveness of a pitched roof with the aesthetics of a flat roof, offering the flexibility to switch based on preferences or local regulations.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
SEPTEMBER 9, 2024
To mark Housekeeping Appreciation Week (September 8-14, 2024), HM spoke to some of the top performers in this critical hotel department to find out a bit more about their role. Adam Holy, Dorsett Melbourne Name: Adam Holy Hotel: Dorsett Melbourne Title: Housekeeping Manager Tenure: 1.5 years with ahs hospitality Tell us a bit about your career journey?
Hotel Designs
SEPTEMBER 12, 2024
Hotel Designs The Brit List Awards 2024: shortlist announced The Brit List Awards 2024: shortlist announced Regarded as the industry’s most widespread campaign to identify the leading interior designers, architects, hoteliers and brands, The Brit List Awards 2024 has unveiled this year’s shortlist, which includes more than 150 individuals and projects selected across 13 categories… Sponsored exclusively by Crosswater , The Brit List Awards 2024 Shortlist Unveiling Party has become the first poi
Skift Blog
SEPTEMBER 11, 2024
Skift Take: This time around, Airbnb wants to make its experience more affordable and more unique to Airbnb. It also wants to merchandise them differently than last time around.
Lodging
SEPTEMBER 12, 2024
ARLINGTON, Virginia—Knowland reported that New York ranked second among the top 25 markets, with over 30 percent year-over-year (YOY) meeting volume growth driven primarily by sports tourism for August. Las Vegas ranked first with 36 percent YOY growth. This data is sourced from Knowland’s sales intelligence platform designed to help hoteliers protect and grow their revenue base.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
SEPTEMBER 12, 2024
InterContinental Wellington has completed a major refurbishment spanning its guest rooms and health club, ‘bringing a new level of luxury wellness to the heart of Wellington’, according to General Manager, Adam Haywood. All 79 Classic Rooms, including eight accessible rooms, have been re-styled in collaboration with Auckland-based interior architecture and design studio Y-6.
eHotelier
SEPTEMBER 8, 2024
AI has the potential to revolutionize the way hotel employees learn, making the process more effective and faster, which in turn fosters a culture of innovation and openness to transformation.
Skift Blog
SEPTEMBER 9, 2024
Skift Take: Greece's prime minister acknowledged there's an overtourism problem in his country that needs to be addressed but he thinks it's only confined to Santorini and Mykonos.
Lodging
SEPTEMBER 10, 2024
NewcrestImage acquired the DoubleTree Suites by Hilton Columbus Downtown in Ohio. The deal was brokered by Hunter Hotel Advisors, with Senior Vice Presidents Tim Osborne and Spencer Davidson representing the institutional seller. “This acquisition underscores our continued appetite for transactions that offer strong growth potential in both market share and asset value,” said Mehul Patel, managing partner and CEO, NewcrestImage.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Management
SEPTEMBER 10, 2024
In the heart of Shiodome, Conrad Tokyo stands out as one of the best business hotels in Japan and that’s thanks to fantastic Hilton hospitality, spacious suites and fantastic bars and restaurants. James Wilkinson checks-in and catches up with Conrad Tokyo General Manager, Neil McInnes. Neil, Conrad Tokyo is popular on so many levels, from the location to the club lounge, spa, rooms, and food and beverage on offer.
eHotelier
SEPTEMBER 9, 2024
Hotel owners should ensure that they have strategies and systems in place to help them leverage the world of music and sports tourism. Here are 5 such strategies that will help to make the most of such events and drive up direct bookings.
Skift Blog
SEPTEMBER 13, 2024
Skift Take: United will become one of the biggest carriers to use Starlink Wi-Fi as it seeks to court more business and premium travelers with free and high-speed internet access.
Lodging
SEPTEMBER 10, 2024
HOUSTON, Texas—WorldVue announced that it will be the designated in-room entertainment provider for Loews Hotels & Co properties by 2027. Four additional properties will be implemented this year, with the rest to follow throughout 2025 and beyond. Loews Hotels will eventually deploy the WorldVue HUB within its guestrooms. This new offering represents an advancement in in-room entertainment for New York-based Loews Hotels.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
SEPTEMBER 12, 2024
The Westin Maldives Miriandhoo Resort , located in Baa Atoll, the first UNESCO Biosphere Reserve site in the Maldives, has completed a new solar energy project. This initiative will significantly reduce energy consumption and minimise the resort’s environmental impact. Blessed with a year-round tropical climate, the resort has harnessed this natural advantage through the installation of a new solar panel system.
Hotel Business
SEPTEMBER 12, 2024
Lodging Econometrics’ (LE) Q2 2024 U.S. Hotel Construction Pipeline Trend Report paints a picture of robust growth and strategic focus. With a significant concentration of projects scheduled to start in the next 12 months and early planning stages, particularly in the upscale and upper-midscale segments, the industry appears poised for substantial new supply growth.
Skift Blog
SEPTEMBER 13, 2024
Skift Take: Five years from now, will Airbnb be at the top of the heap in short-term rentals? Will Chase Travel be a headliner? Will future generations yearn to travel as current ones do?
Lodging
SEPTEMBER 9, 2024
SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced the completion of the property’s multi-million dollar renovation, including upgrades to the guestrooms, dining outlets, meeting spaces, and lobby. The renovation also includes a new executive club lounge, a ski closet, and a coffee outlet called 215 West set to open later this year. Located near the Delta Center and the Salt Palace Convention Center, Radisson Salt Lake City Downtown is also by mountains, entertainment venues, [̷
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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