Hotel Business
NOVEMBER 1, 2023
Americans are ready to travel for the holidays. For the third consecutive year, Deloitte explores travel intent ahead of the pivotal holiday season and the overall impact on the travel industry. According to this year’s report, “ 2023 Deloitte Holiday Travel Survey, ” concerns about health and travel delays are diminished as consumers across income groups map out trips to make this holiday season a memorable one.
Lodging
OCTOBER 30, 2023
Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Skift Blog
OCTOBER 28, 2023
Skift Take: As domestic flights in China are set to surge 34% higher than pre-pandemic levels, the global tourism sector eagerly awaits the revival of international flight capacity in the country.
Hotel Management
NOVEMBER 1, 2023
Kimpton Margot Sydney is gearing up for a busy summer service with the long-awaited opening of its Level 7 rooftop bar. Reportedly the largest open-air rooftop bar in Sydney, Harper Rooftop Bar on Level 7 has capacity for up to 180 people and will present live music as well as wellness and lifestyle-centred events. Designed by Five Foot One Design, Harper features contemporary beach-club interiors, bright yellow booths, a pastel pink mosaic bar, movable drink stations, leafy greenery as well as
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Anthony Cole Training
NOVEMBER 3, 2023
We know that salespeople reporting to a manager with strong coaching skills tend to have 28% more close-able late-stage opportunities. This is from the deep data warehouse of Objective Management Group, our partner and the pioneer of the sales assessment. Unfortunately, we also know that less than 10% of sales managers are considered highly effective at this critical role of coaching.
Lodging
OCTOBER 30, 2023
ITHACA, New York—The Cornell Hotel Society Hall of Fame Nomination/Selection Committee announced the 2023 honorees to enter the Cornell Hotelie Hall of Fame. The honorees will be celebrated during Hotelie Super Sunday on November 12, 2023, at The Pierre in New York City. The Hall of Fame inductees for 2023 are: Additionally, Karim Abouelnaga ’13 has been selected to receive this year’s Rising Star award, recognizing early Hotelie successes.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
OCTOBER 30, 2023
On August 19, 1991, Uday Rao started his hotel career as an overnight receptionist at a Four Seasons hotel in Chicago. “I walked into that hotel and said, ‘One day, I want to be a GM with this company’,” Rao told HM. “Thirty-two years later, I’m here at Four Seasons Hotel Sydney as General Manager.” Rao joined the Sydney hotel in May 2022, moving from Bali, where he had spent 10 years managing two Four Seasons resorts there.
Hotel Financial Coach Blog
NOVEMBER 1, 2023
Introduction Having worked in the hotel business for over four decades, I know most people think the numbers are the “hard” part of hospitality. There’s a common belief that the financials are best left to professionals who can sort out the complex interplay between the different departments of a hotel. It’s just too challenging and […] The post The Prosperous Hotelier – Introduction by David Lund first appeared on Hotel Financial Coach.
Lodging
NOVEMBER 1, 2023
A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. As Saira Hospitality Founder and CEO Harsha L’Acqua told LODGING, her nonprofit that partners with hotels to create pop-up schools to train local communities for a career in hospitality grew out of her winning entrepreneurship competition entry when she was a graduate student at the Cornell Hotel School.
Skift Blog
NOVEMBER 3, 2023
Skift Take: Daniel Adidwa and Phakamile Hlazo are each building multi-day travel experiences in South Africa. Their stories highlight larger themes about what's next for the sector.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
NOVEMBER 2, 2023
Pacific Hotels has sold the recently refurbished 4-star Coral Cay Mackay resort to a private Queensland-based hotel group. Situated on 9,148sqm of land on Nebo Road, the resort features 82 guest rooms and apartments, Coral Cay Bar and Grill, meeting and conference amenities, swimming pool, gymnasium, sauna and outdoor guest parking. The sale, which was negotiated by CBRE Hotels’ Wayne Bunz and Hayley Manvell, drew the interest of owner operators, hotel investment funds and high net worth individ
Hotel Financial Coach Blog
OCTOBER 29, 2023
Hospitality Financial Leadership – Welcoming Imperfection Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals […] The post Hospitality Financial Leadership – Welcoming Imperfection first appeared on Ho
Lodging
OCTOBER 30, 2023
PORTSMOUTH, New Hampshire—As seen in the third quarter United States Construction Pipeline Trend Report from Lodging Econometrics (LE), the top five markets with the largest hotel construction pipelines by projects in Q3 2023 were led by Dallas with an all-time high of 189 projects/21,840 rooms; followed by Atlanta with 140 projects/17,775 rooms; Nashville with 122 projects/16,046 rooms; Phoenix with 119 projects/16,455 rooms, and the Inland Empire, with 117 projects/11,784 rooms.
Skift Blog
OCTOBER 31, 2023
Skift Take: A massive survey of 18,000 travelers worldwide suggests that 2024 is shaping up to be a year when tours, activities, and experiences are decisive. Now if only marketers will catch up to reality.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
NOVEMBER 1, 2023
Quest Apartment Hotels is on a mission to make its hotels more accessible for people with disability, through a strategic partnership with Accessible Accommodation. As the first major accommodation operator to engage with the national accessibility body, Quest is tapping into the fastest growing travel sector in the country, with people with disability equating to AU$3.3 billion (17%) of Australia’s total tourism revenue, according to research published by Accessible Accommodation and Spinal Cor
Hospitality Tech
NOVEMBER 1, 2023
Eighty-one percent of customers said they would stop engaging with a brand online following a data breach.
Lodging
NOVEMBER 2, 2023
iSeatz’s Andy Hermo discusses the findings of his company’s 2023 Hospitality Rewards Report Exactly how important are loyalty programs as a vehicle for promoting, well, loyalty, and ultimately beefing up hoteliers’ bottom lines? That was the gist of what LODGING asked Andy Hermo, chief commercial officer at loyalty technology company iSeatz. In response, Hermo, who leads the development and implementation of the iSeatz commercial strategy to drive enterprise growth, profitability, and improve cu
Skift Blog
NOVEMBER 1, 2023
Skift Take: The CEO's advice seems particularly timely: “Usually, airlines don't go bust by having too few airplanes; they usually go bust for having too many that they can't service properly financially and operationally.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
OCTOBER 31, 2023
Sydney’s The Old Clare Hotel will be under new management in 2024 following the AU$61.8 million purchase of the historic hotel by Singapore-based Invictus Developments. The 69-room boutique hotel, which spans two buildings in Chippendale, includes hatted restaurant, Longshore, The Clare Bar, rooftop bar and swimming pool, as well as event spaces and meeting rooms.
Hotel Business
NOVEMBER 1, 2023
Commonwealth Lodging Management LLC has added five new hotels in Virginia to its management portfolio in the past month. “We are excited to onboard several new owner clients and over 100 new associates at these hotels,” said Duane Gauthier, managing director, Commonwealth Lodging. “Our leadership team is committed to providing a uniquely positive work environment for our staff who deliver genuine hospitality to guests in our hotels.
Lodging
NOVEMBER 2, 2023
It’s fair to say many are curious about the latest developments in artificial intelligence (AI) regarding large language models (LLMs) such as ChatGPT. Who hasn’t asked ChatGPT to formulate an email, sales pitch, or social media message, or just had fun asking it to write something in the tone of voice of Mickey Mouse? What’s important to contemplate is the role natural language can and will have on enterprise-level technology solutions, and how they can […] The post How AI and LLMs Will S
Skift Blog
NOVEMBER 1, 2023
Skift Take: The tallest order Airbus has ever faced is making planes more sustainable. But a top Airbus exec is optimistic.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
NOVEMBER 1, 2023
Rydges General Manager appointed in Brisbane Rydges South Bank Brisbane has welcomed the return of Scott Wright who has taken up the position of General Manager, 12 years after he first joining the hotel. Wright began his EVT career at the Rydges South Bank in 2011 as Director Rooms and has remained with the operator since, working at Rydges Queenstown for a short time before he was appointed General Manager of Rydges Fortitude Valley in 2018.
Hotel Business
OCTOBER 30, 2023
As seen in the third-quarter U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE), the top five markets with the largest hotel construction pipelines by projects at Q3 2023 are led by Dallas with an all-time high of 189 projects/21,840 rooms, followed by Atlanta with 140 projects/17,775 rooms and Nashville with 122 projects/16,046 rooms.
Lodging
NOVEMBER 2, 2023
WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive year-over-year comparisons, according to CoStar’s latest data through Oct. 28, 2023. U.S. Hotel Performance October 22-28, 2023 Percentage change from comparable week in 2022Occupancy: 66.0 percent (up 0.7 percent)ADR: $160.89 (up 3.9 percent)RevPAR: $106.16 (up 4.6 percent) Among the Top 25 Markets, Minneapolis saw the largest year-over-year lift in occupancy (up 12.7 percent to 64.5 percent).
Skift Blog
NOVEMBER 2, 2023
Skift Take: It's show time for Expedia Group. After three years of getting its house in order completed, now it has to perform.
Advertisement
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Hotel Management
NOVEMBER 2, 2023
Cathay Pacific has boosted boosted services between Sydney and Hong Kong, upping the flight schedule to four times per day for the first time since early 2020. Cathay Pacific Regional General Manager of Southwest Pacific, Frosti Lau, said the carrier is boosting capacity to meet the rising demand for international travel. “We’re thrilled to resume pre-pandemic frequency of passenger flights between Sydney and Hong Kong,” he said. “We have a longstanding commitment to the Sydney marke
Hotel Designs
NOVEMBER 2, 2023
Hotel Designs Winners of The Brit List Awards 2023 announced Winners of The Brit List Awards 2023 announced The winners of 12 individual categories, including Interior Designer of the Year, Architect of the Year and Hotelier of the Year, were crowned last night at The Brit List Awards 2023. Editor Hamish Kilburn writes… For six years, The Brit List Awards has been championing the best in British – and international – hotel design and hospitality.
Lodging
NOVEMBER 1, 2023
ABERDEEN, South Dakota—My Place Hotels of America has opened My Place Hotel-East Moline, Illinois. This marks the brand’s 69th opened and operating property nationally and the second property in the Quad Cities region. Golder Hospitality manages the upper-midscale extended-stay property. This property has 64 rooms designed following the Gen 2 My Place blueprint.
Skift Blog
NOVEMBER 1, 2023
Skift Take: A new survey from iSeatz provides insights on how loyalty programs that incorporate travel rewards can offset the impact of inflation on 2023 holiday plans and drive member engagement with holiday-specific offers and benefits.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Expert insights. Personalized for you.
116 
Let's personalize your content