Hotel Management
APRIL 22, 2025
To remain competitive, hotels must embrace the Uberisation of hospitalityleveraging data and technology to deliver personalised, revenue-generating guest experiences that extend far beyond the room. The hospitality industry must take note of how Uber redefined transportationby putting the passenger experience at the centre. Hotels now face a similar call to action.
BCV
APRIL 20, 2025
Social media has become a powerful tool for hotels to engage with guests, showcase their brand, and drive bookings. However, many hoteliers still rely on vanity metrics—likes, shares, and follower counts—to measure success. While these numbers look good on reports, they don’t necessarily translate into revenue or guest loyalty. So, what should hotels focus on instead?
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Hotelogix
APRIL 24, 2025
Everyone likes to be recognized for their actions every now and then, whether it’s in the workplace, at home or from companies you frequently patronize. Businesses have taken note by offering a variety of rewards programs all across the board. The program may be something as simple as allowing you to accrue points to receive upgrades or freebies, but it is a popular tactic for customer retention nonetheless.
STAAH
APRIL 20, 2025
Mangkuluhur Residences by LORIN was falling behind using manual distribution techniques. Till STAAH came along. Located in the heart of Jakartas business district, Mangkuluhur Residences by LORIN offers a haven of tranquillity amidst the dynamic urban landscape of the Indonesian capital. Its modern style establishment offers comfort, convenience, relaxation, connectivity as well as quite retreat for discerning travellers.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Management
APRIL 21, 2025
Hotels in Queenstown, Christchurch and Rotorua have enjoyed a strong start to the year with increased room rates, driven by an uptick in international visitors, while New Zealands main centres of Auckland and Wellington saw a decline. According to Colliers Hotels New Zealand Hotel Market Snapshot for Q1, based on information from Hotel Data New Zealand, revenue per available room (RevPAR) was up 6.5% to NZ$239 in Queenstown for the year ending 31 March.
Lodging
APRIL 23, 2025
MIAMI, FloridaDriftwood Capital announced the successful closing of a $1.2 billion portfolio consolidation involving 18 Hilton, Marriott, and Margaritaville-branded hotels across 10 states. The 4,203-key portfolio represents some of the most strategically located assets in Driftwoods national platform, all of which are operated directly by the firm.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
STAAH
APRIL 20, 2025
Mangkuluhur Residences by LORIN was falling behind using manual distribution techniques. Till STAAH came along. Located in the heart of Jakartas business district, Mangkuluhur Residences by LORIN offers a haven of tranquillity amidst the dynamic urban landscape of the Indonesian capital. Its modern style establishment offers comfort, convenience, relaxation, connectivity as well as quite retreat for discerning travellers.
Hotel Management
APRIL 23, 2025
American Airlines AAdvantage members will have more ways to enhance their travel experience when flying on Fiji Airways , Fijis national carrier. Fiji Airways has officially joined the AAdvantage travel rewards program and has become the newest full member of the oneworld alliance. The partnership between American and Fiji Airways is giving customers more ways to unlock new travel experiences, said Americans Senior Vice President of Alliances Anmol Bhargava.
Little Hotelier
APRIL 21, 2025
Located in Tomohon, North Sulawesi, Wawowow is more than just a place to stay, its a space for soul healing. Nestled amid lush vegetable gardens and surrounded by majestic mountain views, including Mount Tampusu, Wawowow offers a calming and grounding atmosphere. The surrounding area offers a variety of tourist attractions, from the color-shifting waters of Lake Linow to natural waterfalls, hot springs, and serene rice fields.
Hotel Business
APRIL 21, 2025
ROH , the hospitality industrys first payments management platform, has completed a $9.2 million financing round, led by Highgate Technology Ventures (HTV) and Acrew Capital. The investment will fuel ROHs platform expansion and enhance its ability to process the continuous flow of data from contracts, invoices, payments, folios and beyond. As part of the transaction, Raja Goel and Kurien Jacob of HTV and John Gardner of Acrew Capital are joining ROHs board of directors.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Speak
APRIL 23, 2025
LONDON April 2025 IDeaS, a SAS company and the worlds leading provider of hospitality revenue management software, today announced the launch of IDeaS Spotlight, a first of its kind demand intelligence solution that empowers marketers to generate the right demand at the right time. Spotlight helps both single properties and portfolios to identify and act on high-value opportunities for deploying impactful, demand-generating marketing tactics informed by advanced analytics and AI.
Hotel Management
APRIL 22, 2025
Delivers up to 93% reduction in plastic waste to hotels globally. VANITY GROUP officially invites hoteliers globally to experience the worlds most sustainable format, Clean Charge. [NR1] This leading large format solution delivers up to a 93% reduction in plastic waste and marks game-changing improvements in operational efficiency and hygiene. Part of VANITY GROUPs Mindful Beauty Project, Clean Charge pioneers sustainability exclusively for hotels globally.
Lodging
APRIL 21, 2025
Hotels are getting smarter every day. With new technology like artificial intelligence (AI), cloud software, and smart gadgets, hotels can now offer benefits like contactless check-ins and personalized guest experiences. These tools are meant to make guests happier and hotel operations smoother. But heres the catch: All these developments are coming faster than hotels can figure out how to use them.
Hotel Business
APRIL 23, 2025
Otelier , a hospitality data platform, is recognizing Night Auditor Appreciation Day on Sunday, May 18. The annual celebration, launched by the company in 2023, honors the essential contributions of night auditorsthe overnight hotel professionals who work behind the scenes to ensure that every property operates smoothly from one day to the next. When much of the hotel staff goes home, the night auditor steps inoften acting as front-desk host, accountant, security guard, breakfast attendant, bart
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotelier Magazine
APRIL 23, 2025
BETHESDA, Md. The Luxury Collection, part of Marriott Bonvoys portfolio of more than 30 hotel brands, announced that Muir, a Luxury Collection Hotel, Halifax has joined the brands global portfolio marking the brands continued expansion in Canada. The introduction of Muir, a Luxury Collection Hotel, Halifax, represents a significant milestone in the brands continued expansion in Canada and reflects our commitment to offering travellers immersive experiences deeply rooted in local culture, says
Hotel Management
APRIL 21, 2025
IHG is set to introduce its fastest growing premium brand, Voco, to the Northern Territory for the first time under a partnership with JH Group. The 87-key Voco Darwin Suites, which is set to open late this year, will see the conversion of a commercial office building at 87 Mitchell Street in the heart of Darwins Central Business District. The upscale property, located close to Darwin Entertainment Centre, will feature an all-day dining restaurant, meeting space, fitness centre and outdoor pool,
Horizon Hospitality
APRIL 23, 2025
The senior living industry plays a critical role in providing care, comfort, and security for elderly individuals. As the demand for senior living services continues to grow, so too does the need for qualified professionals who are not only skilled but also compassionate and patient. However, hiring the right talent for senior living facilities presents its own unique challenges.
Hotel Business
APRIL 22, 2025
G6 Hospitality , the parent company of Motel 6 and Studio 6, has added more than 150 corporate clients this year. With more than 500 meetings conducted with potential and existing corporate accounts across the country, the company has secured several major accounts across industries such as construction, transportation, agriculture, retail and transitional housing.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
gcommerce
APRIL 22, 2025
On February 20th, Google officially sunset its commission-based bidding strategy for Google Hotel Ads, leaving properties across the globe faced with the difficult decision of whether or not to fund their own Google Hotel Ads program or go dark and let the OTAs gobble up revenue share. What if there were a better option? Our team dives into what hoteliers can do now that this bidding model is no longer available.
STAAH
APRIL 22, 2025
Managing multiple OTAs can feel like walking a tightrope for hoteliersone wrong step can lead to overbookings, rate discrepancies or missed revenue. As distribution demands grow more complex, so does the need for a smart solution. STAAHs Channel Manager is built to simplify this balancing act, offering real-time synchronisation, pooled inventory and performance insights that help you stay in control and boost bookingswhether you’re running a boutique hotel or a group chain.
Hotel News Resource
APRIL 22, 2025
Personalization is a term used loosely these days, especially in the hospitality industry, and perhaps a better phrase for how its actually being used so far might be 'contextualized marketing.' Huge investments are being driven by questionable 'survey results' showing that guests want AI&powered automation, often with few details on the survey population or methodology.
Hotel Business
APRIL 22, 2025
Securing financing in today’s capital markets is one of hotel owners and developers’ greatest hurdles. Post-pandemic optimism has collided with a far more complex economic landscape defined by stubbornly high interest rates, cautious lenders and evolving risk appetites. While banks and CMBS lenders once anchored most hotel capital stacks, private credit has stepped into a central role, becoming not only an alternative but often the primary solution in today’s environment.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotelier Magazine
APRIL 22, 2025
NEW YORK Fairmont Hotels & Resorts has debuted Fairmont Golden Prague. Located at the gate of Pask Boulevard on the banks of the Vltava River, the hotel unveils a multi-million euro renovation of the landmark building of brutalist architecture it occupies. With its commitment to preserving cultural and artistic history, the renovation, spearheaded by chief architect Marek Tich, will honour the architecture of the structure originally designed by Czech architect Karel Filsak in the brutalis
Hotel Designs
APRIL 22, 2025
Hotel Designs Launching KAIA a collection of inspirational outdoor resorts Launching KAIA a collection of inspirational outdoor resorts Bound and Beyond and Cloud Collective have joined forces to announce the launch of KAIA, a new hospitality brand originating in South East Asia here’s what we know… KAIA – a collection of luxury outdoor resorts with tented suites that are designed in dialogue with nature and the local community, encouraging social connection and rooted in co
Lodging
APRIL 22, 2025
BELLEVUE, WashingtonStaypineapple, the national boutique hotel brand, has continued to build on its sustainability achievements over the past year. The company is expanding green practices across all properties and at the corporate level. At Staypineapple, we are proud of the significant progress we’ve made in fostering a more sustainable environment for our guests, team members and the communities we serve, said Dina Belon, president of Staypineapple.
Hotel Business
APRIL 22, 2025
A new analysis from Kalibri Labs reveals the current impact of federal funding changes and macroeconomic uncertainty on the U.S. hotel industry. The white paper, “Navigating Market Turbulence: The Impact of Federal Policy Changes on U.S. Hotel Performance and Demand Outlook,” analyzes data from over 35,000 hotels and reveals how federal policy decisions are affecting travel segments and regional markets.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel News Resource
APRIL 24, 2025
The year 2024 marked a significant rebound in global hotel investment, driven predominantly by robust growth in cross&border transactions. The hotel investment landscape was characterized by region&specific trends, with the Asia&Pacific region continuing to offer promising opportunities. Despite potential risks such as geopolitical factors and inflationary pressures, the global hotel investment outlook for 2025 remains positive.
Hotel Designs
APRIL 22, 2025
Hotel Designs Ennismore announces Bali signing, taking the first Hyde Hotel to Asia Ennismore announces Bali signing, taking the first Hyde Hotel to Asia Ennismore has announced the arrival of Hyde Hotels in Indonesia slated to open in 2026, Hyde Suites Seminyak Bali will be taking the brands signature festival vibes to the region… Tucked away amidst verdant tropical gardens with expansive views of the Indian Ocean, Hyde Suites Seminyak Bali will complement the vibrant spirit of Bali with
Lodging
APRIL 21, 2025
JACKSON HOLE, WyomingCastle Peak Holdings, the investment firm behind theTrailbornhospitality brands, announced the expansion of its portfolio of hotels and resorts with the acquisition of Snow King Resort in Jackson Hole, Wyoming. The 203-room full-service resort spans eight acres and offers a range of amenities, including a restaurant, indoor and outdoor spa facilities, and ski-in/ski-out mountain access during winter months.
Hotel Business
APRIL 21, 2025
Kitchenless took home the top prize in the AAHOA 2025 Tech Pitch Competition, co-powered by HFTP (Hospitality Financial and Technology Professionals) , held at AAHOACON25. The company was recognized for its food platform, which uses proprietary steam technology to cook ready-to-serve chef-curated Kitchenless dishes. The system operates through QR code intelligence, offering an efficient way to access meals without relying on traditional kitchen infrastructure and its equipment.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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